pandora fms€¦ · who uses pandora? ! pandora fms has a user community of more than 2.000 users...
TRANSCRIPT
Pandora FMS Welcome to monitoring heaven
Pandora FMS 4.0 Technical Presentation
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What is Pandora FMS?
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What is Pandora FMS?
l Pandora FMS (Flexible Monitoring System) is a monitoring software for a general purpose.
l Pandora FMS allows measures the state of:
ü Systems/Servers.
ü Applications WEB.
ü Communications
ü Applications (Unix/Windows).
ü Power consumption, temperature...
ü Business applications.
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What is Pandora FMS?
Pandora FMS roots
Pandora was created in 2002 in the security department of an international bank
with the objective to maintenance of systems and services by technical staff with
strong experience in a IT sector. With the passage of time and input from customers and users Pandora FMS became a vital tool to support the business
of many companies of all kinds of industries.
v 1.0 v 2.0 v 3.0 v 4.0
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Pandora FMS Roadmap
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Who is developing Pandora FMS?
l Pandora FMS is developed by Ártica Soluciones Tecnológicas LTD.
l Pandora FMS to be OpenSource Software, has code contributed by dozens of
people around the world.
l Artica acts as project leader and driving force of development, and also develops
other OpenSource projects:
8 (*) Public data from Sourceforge and Openideas.info
Who uses Pandora?
l Pandora FMS has a user community of more than 2.000 users and over 500.000 downloads (*).
l Customers like Telefónica have chosen Pandora FMS to replace other monitoring
tools (HP OVO, Tivoli, NetIQ) achieving significant cost savings.
l Pandora FMS is used by customers in five continents (see references).
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1 - Fuente: Sourceforge.net, Jan 2012
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Spain, Mexico, Brazil, USA, Greece, Chile, Japan, New Zealand, Canada, Ecuador, etc…
Who uses Pandora?
What and how to monitor?
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What monitors: ITIL
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Availability management
Trouble management in a IT infrastructure. Possibility of calculating MTTR and MTBF. Possibility of initiating recovery actions.
Service level management
Service level reports of differents elements. Business metrics, SLA Management, OLA's and KPI's.
Capacity managemant
Historical monitoring-Performance and Failure. Periodical reports with custom graphics. Trends detection.
What monitors: Technically
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Networks
Full support for SNMP, TCP, ICMP, etc ... Automatic network discovery. Intermediate network probes for complex networks Automatic and manual topological maps
Servers
With agent or remotely. All the OS (Windows, Linux, AIX, HPUX, Solaris) Agent collects information from the server. In terms of OS or application.
WEB
Step by Step navigation (sessions). Loading times (user experience). Content verification. Valid to verify web webservices and API's.
Sensors CPD's sensors (temperature, flood ..) Electricity consumption. It integrates with various devices on the market.
How do Pandora the monitoring ?
l Agents running on servers used to collect information directly from them.
l You can use remote polling Networking: SNMP, TCP, ICMP ... and
more complex tests: transactional Web, DNS verification, mail, etc ...
l Centralizes all the information in a database.
l Enables users to view that information and manage the tool from a
web interface we called Console.
l The Pandora server is the one who receives information from the
agents, or who makes remote network testing.
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System Architecture
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Why choose Pandora FMS!?
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Benefits of using Pandora FMS
l Extreme Scalability (100.000 + servers)
l Same tool for different environments and Simple management (GUI).
l TCO very low compared to other similar solutions, even with costs
of leave (OpenSource!).
l Integration with business (ITSM) and Scalable licensing model.
l Access to the source code for customizations in-house
(OpenSource!)
l Evaluation time (time-to-value) very fast (OpenSource!) 17
Competition advantages
l Best cost / benefit.
l Increased flexibility and integration capability.
l More potent agents and platform.
l Linear scalability.
l Capacity and historical indefinitely.
l WEB Multi Light interface.
l Number of features.
l International Support.
l Great user community.
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OpenSource vs. Enterprise
l Built on the Open version: Benefit from all knowledge of the community.
l Simplify administration: Using tools designed to manage thousands of
systems simultaneously (political, MetaConsole, wizards ...)
l Professional support. For sure you´ll sleep better if you have the
personal support of the people who developed Pandora and has
experience in operating in large environments.
l Several unique Enterprise features.
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Licensing of Pandora FMS
l The Enterprise version has a cost:
ü Annual license fee.
ü The price includes enterprise code, support 8/5 and maintenance.
ü It is licensed by number of monitored servers or devices.
SOFTWARE + SUPPORT + MAINTENANCE =
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Pandora FMS specific training
l There is a official Pandora FMS training.
l It includes certification.
l Two specific programs of 15 hours each.
ü PAT: Pandora FMS Administration Training.
ü PAE: Pandora FMS Engineer Training.
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Pandora FMS Features
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Pandora FMS features
• Monitoring by priority (services).
• WEB transactional monitoring by
session management.
• Unlimited scalability through
MetaConsole and Pandora servers
federated system.
• System user permissions (ACL).
• Remote management agents.
• Management of large amounts of
agents (policy).
• Centralized file distribution.
l Centralized network monitoring (SNMPv1, 2c, 3), ICMP, TCP, WMI, etc..
l Monitoring of agent-based servers.
l Network auto-discovering and
detecting network topology.
l Monitoring performance and
availability.
l Asynchronous monitoring of logs and
SNMP traps.
l High Availability throughout the
architecture.
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VERSION ENTERPRISE OpenSource VERSION
Pandora FMS features
• Editor interactive network maps.
• Console event correlation.
• Remote inventory and software change
history.
• Automatic software updates
(UpdateManager).
• Scaling to multiple entities (distributed
architecture Export Server).
• High speed monitoring on network
probes (ICMP, SNMP).
l Information system using proxy forwarding agents tentacle in Architecture (flexible).
l Machines that allow agents to monitor
and report around fictitious agents
(broker mode).
l Graphical views defined by the user.
l Reports, graphs, SLA, graphics
combined metric ITIL, etc.
l Capacity: 2.000 players per server.
l System privileges and views by user
groups.
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VERSION ENTERPRISE OpenSource VERSION
Pandora FMS features
• Dashboard user definable.
• DB to store data for historical long term
period.
• Custom PDF reports with cover, font,
logos, with automatic email, etc..
• Synthetic modules: to produce new
data, using a combination of existing
information.
l LDAP/AD authentication.
l Management command line or by WEB
API.
l Native integration with IMS Integria
ticketing system.
l Experimental support for Oracle and
PostgreSQL as DB engine.
l Configurable alerts to events or
performance events.
l Command execution in the agent to
malfunction.
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VERSION ENTERPRISE OpenSource VERSION
Pandora FMS Technology
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Pandora FMS technology
l PHP5 application server.
l AJAX based web interface and HTML5.
l Web Services Integration through XML / RPC and REST.
l MySQL5 DBMS.
l Experimental support for Oracle and PostgreSQL
l Modular development in Perl5.
l Plugins in VBScript, PowerShell, Perl, Python or shell scripts.
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Simple collection of information.
l Pandora FMS does not use dozens of layers of abstraction that slow getting
information from the machine.
l It uses native commands to collect information directly on the machine.
l Use the native Windows API to get the information directly.
l PERL on Unix Agent (Common).
l Agent C + + on Windows.
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Windows-specific agent.
l Get information directly from the engine performance manager for
Windows (PDH).
l Get WMI information directly on your own motor.
l Integrated Motor regular expressions for text processing logs
(libpcre).
l You can read data directly from an ODBC source.
l Watchdog integrated detection and restart real-time processes and
services.
l Lee directly (without using WMI) Windows events, with several
levels of filtering.
l Watchdog integrated detection and restart real-time processes and
services.
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Modular plugin system
l Allows extend the functionality of the agent with complex
tests as defined in any language (VBS, Java, scripting,
etc).
l Allows batch testing of complex and incorporate a simple
and autonomous.
l It can leverage existing monitoring mechanisms and
integrate them into Pandora FMS.
l The modules are interchangeable and reusable across
different agents.
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Integration facilities
There are several ways of integration with Pandora FMS through several mechanisms:
l Pandora management tool for command line, for better integration into scripts.
l Direct suites Intregración IBM Tivoli and HP OpenView
l WEB API easy to use (REST).
l Export / Import with CSV.
l URL actions in the GUI allow you to contextual integration.
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Flexible and adaptable architecture
l Agents can connect to the server using proxies (HTTP mode / Connect)
l Agents can be proxies for other agents,
centralizing all communication with the
destination server.
l Communication is always from the
agent to the server.
l It uses the standard protocol (IANA)
Tentacle, which we developed
ourselves.
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High Capacity / Scalability
l The Meta-Console, implements a way to distribute the monitoring of different Pandora FMS servers physically independent.
l Each server has its own database,
console and server, and of course their
own agents, alerts, reports, and even
users, groups and policies.
l We can control tens of thousands of
devices in this way.
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Pandora FMS Requirements
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Basic requirements
l Runs on basic servers and also use the multicore-systems, using the hardware provided to the maximun capacity.
l Parallel processing: Can use different physical servers, allowing a progressive
scalability by just adding new servers.
l Average server: 4GB RAM, Multiple core CPU (2000 agents).
l Works on Linux.
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Supported systems
l Servers:
l RedHat Enterprise Server and CentOS.
l SUSE Enterprise Linux 10.x, 11.x
l Debian / Ubuntu Linux.
l Solaris
l FreeBSD
l Agents:
l NT4, Windows 2000, XP, 2003, Vista, 2008, 7 in 32/64bit.
l HP-UX 11 or higher
l AIX 4.3 or higher
l Solaris.
l Linux (Any distro).
l NetBSD, FreeBSD, OpenBSD.
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Thank you!
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Kiril Dimitrov Head of Business Development!! "Calle Covarrubias, 22, 1º Dcha, 28013, Madrid, Spain Phone +34 915 597 222 Mobile +34 652 083 701"[email protected] www.artica.es