pamela peele - upmc at the chief analytics forum officer, west coast

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Pamela Peele, Ph.D. Chief Analytics Officer UPMC Insurance Services UPMC Enterprises May 2016 Creating the Narrative

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Page 1: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Pamela Peele, Ph.D.

Chief Analytics Officer

UPMC Insurance Services UPMC Enterprises

May 2016

Creating the Narrative

Page 2: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

• $14 billion integrated global health

enterprise headquartered in

Pittsburgh, Pennsylvania.

• 20 hospitals operating over 4,200

licensed beds; 187,000 admissions

per year

• 4.6 million outpatient visits; 480,000

emergency visits per year

• 3 million UPMC Health Plan members

• 400 outpatient locations

• 55,000 employees

• 3,400 employed physicians

• 20,000+ contracted physicians

UPMC BACKGROUND

Page 3: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

UPMC Invests Heavily in Technology and Leverages the Investment Across the Organization

$1.6 Billion

over the past 6 years

Heinz Field

PNC Park Park

Consol Energy Center

Total Cost of all 3 Stadiums: $833M

Confidential – Do Not Duplicate

Page 4: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

The Kitchen?

Page 5: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Ready to Cook

Page 6: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Now We’re Cooking

Page 7: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

• A measure of Clairvoyance

– New knowledge not previously

possible

• Learning what isn’t known.

– Hypothesis free approaches to

problems.

Where does Data fit into the future of health care?

Page 8: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Consuming Something Different

Page 9: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Your Factory Needs a Foreman

Page 10: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Where Do You Get Your News?

Page 11: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Using a supergraphic

Page 12: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

0.990.880.770.660.550.440.330.22

500

400

300

200

100

0

Probability

Freq

uenc

y

0.70.5

Distr ibution of Probability for R eadmiss ion

FY09 Acute Inpatient Discharges (A ll LOB)

n = 38,840

SWEET SPOT

Discharge Advocate: Risk Models Identify Readmission “Sweet Spot”

12

Lower Risk of Readmission Less Actionable

Page 13: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast
Page 14: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

7.0%

8.0%

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30 D

ay R

ea

dm

it R

ate

30 Day Acute Readmit Rate (Any DRG) and Distribution of Readmission

Here’s the Metric

Page 15: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

3.0

3.2

3.4

3.6

3.8

4.0

4.2

4.4

4.6

4.8

5.0

30.0

32.0

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50.0

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30 D

ay R

ea

dm

its

/ 1,0

00

Dis

ch

arg

es

/ 1,0

00

Discharges and 30 Day Readmissions per 1,000 Trends

Trend (Acute Discharges / 1,000)

Trend (30 Day Acute Readmits / 1,000)

Here’s the Story

Page 16: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

A = Imaging

B = Consultation

C = Testing

D = Attending

Median Diagnoses During IP Stay

< 8

> 8

Average Services Per Admit DRG 470 – Major Joint Replacement

Bubble Size is Proportional to 30 Day Readmission Rate

Page 17: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Provider Network Plot

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Page 18: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Provider Patient Sharing Patterns

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Page 19: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

EMR Text Mining

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Page 20: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Division of Health Economics (DOHE) Topology of Disease – Regional Population Health

Geographic Sectors

Western PA Cities 10,000+ Pop

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Page 21: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

Understanding the depth of chronic illness (or donors)

Page 22: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

UPMC Hospitals and Catchment Areas within Geographic

Regions

Page 23: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

All Hospitals and Catchment Areas within Geographic Regions

Page 24: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

UPMC PCPs

within Geographic Regions

Page 25: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

NonUPMC PCPs

within Geographic Regions

Page 26: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

The Danger of Big Data

Page 27: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

This is Not the Solution

Page 28: Pamela Peele - UPMC at the Chief Analytics Forum Officer, West Coast

An information-rich

environment creates a scarcity

of what it consumes.

Herb Simon (1971)

The Dangers of Big Data