pam hadfield – specialist adviser, dcc angela crawford – business development manager udc
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Derby City Council and the University of Derby Corporate – a Partnership approach to meet the challenge. Pam Hadfield – Specialist Adviser, DCC Angela Crawford – Business Development Manager UDC Orla Kelleher – Workforce Development Fellow, UDC. THE CHALLENGE. Taking the risk to invest - PowerPoint PPT PresentationTRANSCRIPT
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Derby City Council and the University of Derby Corporate – a Partnership approach to meet
the challenge
Pam Hadfield – Specialist Adviser, DCC
Angela Crawford – Business Development Manager UDC
Orla Kelleher – Workforce Development Fellow, UDC
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THE CHALLENGE
• Taking the risk to invest
• Achieving transformation by developing excellent leadership
• Achieving operational transformation by managing change though work-based learning
• A partnership based on mutual understanding, flexibilty and clear business goals
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Developing Leadership Impact
• Previous excellent programme - re-design to meet current challenges and desired outcomes, reflecting:
– A shift from technical/operational manager to a more people-focused leader, reflecting a new leadership culture
– More strategic innovative responses to complex situations – Clear organisational impact – Alignment with DCC process of strategic change– Change in culture with supported and evidenced behaviour
change
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Learning & Development Needs
Survey Results of DCC Managers
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0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Ensuring the way the jobs aredone (process) produces a
quality product in the fastest waypossible
Ensuring staff have theknowledge and skills needed forthe organisation to accomplish
its upcoming tasks
Ensuring staff know what isexpected of them as theorganisation changes
Keeping staff engaged anddedicated to their jobs
Developing the talent andcapabilities of your team
14 of 14 respondents answered this question
What are the biggest challenges that you and your team face now and in the next 1-2 years?
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0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Increasing productivitywith less resources
Enhancements to increaseservice quality and
innovation
Change managementprocesses
Employee engagementand motivation
Knowledge/skill/abilityupskilling of your team
Over the next 1-2 years, what strategic initiatives will your business unit participate in?
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0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Knowledge of IT systems
Project management
Relationship management
Developing yourleadership skills
Developing your team
Which of the following areas are critical for you to operate successfully, given the previous question?
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DCC Developing Leadership Impact Programme
ProgrammeConsultation
‘Leadership Challenge’ Work-based Project (40 credits)
DCC masterclassesDelegate Co-coaching & group work sessions
Developing Your Leadership Impact
Module (20 credits)
Operational focusCustomer Excellence
Relationship focus Finance focus
E360Behavioural diagnostic
DCC input
Leading Change Masterclasses
Learning Consolidation
Event (2 days)
UDC input
Includes co-coaching, action learning
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What’s important for DCC?
• Bringing learning to the learner, rather than bringing the learner to the learning..
• Flexible, creative and focused work-based learning• Learning and development has real impact
Karen Jewell, HR Director
Derby City Council
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OPERATIONAL TRANSFORMATION
• Gain corporate ownership for the development of the DCC academy for ‘Leading during uncertain times’
• Ensure managers equipped with appropriate skills and tools
• Provide a structure which enables effective transition and for change to be viewed positively
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HOW?
• Partnership with UDC to achieve accreditation of current programme in order to:– Motivate staff– Ensure work-based learning is focused on organisational impact
and Return on Investment– Support in-house learning team – using Supporting Work-based
Learning programme– Sympathetic use of funding to provide cost effective solution– Measure results to ensure a consistent understanding and
application of new ways of working
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BUILDING ON THE FUTURE
HOW CAN THE UNIVERSITY OF DERBY CORPORATE CONTINUE TO SUPPORT THE TRANSFORMATIONAL JOURNEY FOR DCC?
• Support change through staff development at all relevant levels
• Focus work-based learning on key work and individual challenges
• Managing a Mobile Workforce – for managers and for employees
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PARTNERSHIP APPROACH
PRINCIPLES:• Acknowledgement of commitment to CPD in times of
change• Shared understanding of business requirements• Focus on core business – DCC delivers and
understands services• UDC understands and delivers staff development needs
through work-based learning and assessment• Delivering more with less• Communication – based on honesty and openness• Shared values