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T.E. (Electronics and Telecomm. Engg.) (Semester II) Examination, 2011INDUSTRIAL MANAGEMENT (New)

(2008 Pattern)

Time : 3 Hours Max. Marks : 100

Instructions: 1) Answer any three questions from each Section.2) Answer to the two Sections should be written in separate

books.3) Neat diagrams must be drawn wherever necessary.4) Black figures to the right indicate full marks.

SECTION I

1. a) What are different functions of Management ? Explain in detail how planningis applied with reference to forecasts, objectives, policies, programmes,procedures, schedules and budgets. 8

b) Define quality of a product and explain the importance of quality of a productin a typical buyers market. 6

c) Traditionally, information seen as function of source only. For example,information in a book. Such information is often termed as data. Incommunication theory, information refers to transmission of message(Transferred information) and is viewed as function of source andmedium of communication. At higher (holistic) level, information is functionof source, process (medium inclusive), and recipient.

Answer the following : 4

What do you understand by information is for use and is function of user ?Explain in your own words, preferably by giving an example.

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2. a) Though it is sometimes applied to all types of information systems used inbusinesses, the term management information systems or MIS, actuallydescribes specific systems that provide managers with reports and , in somecases, on-line access to the organizations current performance and historicalrecords. MIS primarily serve the functions of planning, controlling and decisionmaking at the management level.

Answer the following :

Explain how MIS can help to increase the productivity of workers in anorganization. 8

b) Explain the role of Local Area Network and internet in a medium scalemanufacturing industry. 8

3. a) Convergence is of computing, consumer electronics, which is further poweredby content, and communications. Through this convergence, digitization iscreating products that cannot be categorized as software of communication orelectronics. The walls are coming down. How is this convergence occurring ?One aspect is proliferation of smart phones. Smart phones-they would evenhave sensors installed in them-should be in the hands of large urban as well asrural population world over. The coming hand-held devices will connect tothe web for e-mail, business information, music, video clips, and lesson plansfrom anywhere, anytime.

Answer the following :

Explain in your own words what is Convergence Technology ? In its occurrencewhat is the significance of rise of smart mobile devices technology ? 8

b) In your opinion, what are the different challenges faced by an emergingorganization due to globalization ? 8

4. a) Explain how we can use information for competitive advantages in theorganization. 6

b) Discuss the impact of Convergence Technology on banking organizations. 4c) List any six consumer electronics products. Explain how consumers are

benefitted due to globalization by taking case of any one of the products. 6

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5. Write short notes (any 4) : 16

i) Project managementii) Supply chain managementiii) Information systems errorsiv) Importance of Decision making in businessv) Safety management in Industryvi) Total Quality Management.

SECTION II

6. a) What are information integrity attributes ? Explain in your own words thesignificance of business information integrity for business competitiveadvantage and continuity planning. 8

b) Information is considered to be an important asset for any company in themodern competitive world. Justify the statement with suitable example. 8

7. a) Explain the methodology of problem solving using system dynamics method. 6

b) Compare the terms productivity and efficiency in a competitive environment. 6

c) Explain with examples significance of data communication in the modernindustrial management scenario. 6

8. a) Till 19th century land was the key factor and it determined the strategicadvantage for industry (by way of agriculture) and business (by way of trade).In contrast in the industrial era of 20th century the power source, initially thesteam engine and later the internal combustion engine or the electric motor,became the key factor in determining strategic advantage. This initially gaverise to traditional, family owned manufacturing industries textile, steel, mining,automobiles, etc.- and businesses managed by owners in an ad hoc, ownerdesigned and controlled manner. With the 20th century rise of automation of

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material and energy processing technologies aided by computerized informationsystems (IS), however, these industries and businesses for competitivenessfurther transformed into Quality industrial and business units. Impetus for thischange signifying a dramatic shift in decision making in industrial and businesseconomies came from the technological shift in the factors that producedstrategic economic advantage.

Some of these factors defining paradigms having implications for TraditionalBusiness and Quality Business are : Information factor of Minimal information,Cost-based approach factor, Economic factor, Risk factor.

Answer the following :

Discuss the dramatic shift in decision-making by comparing traditional businesswith quality business based on any two factors of your choice selected fromabove. 8b) A manager is required to have skills such as communication skill, human

skills, computer skills, time management skills, technical skills. Explain anytwo of these skills. 8

9. a) Describe the process of decision making under certainty, uncertainty and risk. 8b) Inventory is detailed list of those movable items which are necessary to maintain

the equipment and machinery in good working order. What will be theadvantages of having good inventory control ? 8

10. Write short notes on the following (any 4) : 16i) Causal loop diagramii) Types of feedback loopsiii) Dynamoiv) Information Integrityv) Cost Benefit Analysisvi) MIS for decision making.

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