Achieve THROUGH SALES SUCCESS: CONVERSATION 2 FLOW

• Greet and congratulate

• Review: > Progress and complete

activity > Goals and dreams

• Discuss progress made against initial goals

• Recognize accomplishments and answer questions

• Explain how to Invite more Customers to buy and learn more about the Avon earning opportunity with the Power of 3

• Inform your Customers and handle objectives

• Inspire your Customers by maximizing Avon's tools:

> Brochures > Flyers > Samples > eRepresentative/Web Office > Avon Skincare and Clearskin

Selector Tools > Anew Conversation Card

• Invite to shop the Avon Brochure and Invite to an Avon Opportunity Meeting (AOM)

• Reinforce completion of 5 suggested Beauty of Knowledge courses

• Set goals for next Campaign and complete "My Plan To Achieve" activity and link to goals and dreams

• Plan Calendar activities

• Generate leads to achieve BIYS Bonuses

• Review BIYS

• Invite to next Development Meeting, Achieve Through Sales Success Group Conversation 3

• Explain Achieve Through Sales Success Conversation 3 will be a group session.

• Discuss the topics and products that will be taught at the Development Meeting

• Fill in meeting information on the invitation

• Prepare the Representative to share at the meeting:

> Personal Achievements > Skincare sales progress > Challenges > Any questions to discuss

• Give Date, Place and Time ofAchieve Through SalesSuccess Conversation 3

• Answer any questions

US 04/2012

REVIEW(Pages 24– 27)

BUSINESS BUILDINGSKILL DEVELOPMENT

INVITE, INFORM and INSPIRE(Pages 28 – 39)

PLAN(Pages 40 – 41)

INTRODUCECONVERSATION 3

(Pages 42 – 47)

1 2 3 4

Suggested Timing: After receipt of 2nd or 3rd order