page 1october 2, 2008 the value of nextmail. page 2october 2, 2008 what is nextmail? bob no longer...
TRANSCRIPT
Page 1October 2, 2008
October 2, 2008
The Value of NextMail
Page 2October 2, 2008
What is NextMail?
Bob no longer wastes hours on the phone…Now he uses NextMail
Page 3October 2, 2008
1. Select subject from address book
2. Speak a message
3. Hang up – message routed instantly
4. No waiting on hold
5. Sender optionally receives sms confirmation when message is listened to.
Send a NextMail Message
Page 4October 2, 2008
Custom Subject Line
Each NextMail message is instantaneously sent with a pre-selected Subject field, providing a summary of the message without a conversation taking place and allowing the recipient to prioritize their responses.
The Purpose of the Call = The Contact in the Phone =
The Email Subject Line
Credit AuthorizationBroken PackageDelayed in TrafficInvoice ErrorMispick ShipmentMissed DeliveryVehicle MaintenanceSales Lead
Page 5October 2, 2008
Intelligent Queuing TM• Email arrives showing:
• Who sent it• What it’s about• Time & Date stamped
• Recipients can prioritize:
• Critical issues get handled first• Increased efficiency• Reduced hold times and issue resolution
delays• Strong ROI
Truck 12 John McAllen
Truck 81 Steve Brillo
Truck 17 Michael Kaiser
Truck 39 Jack Jones
Truck 52 Don Smith
Truck 22 Jeff Saeger
Truck 45 Steve Brillo
John 26 McAllen
Broken Package - NextMail
Vehicle Maintenance - NextMail
Sales Lead - NextMail
Missed Delivery - NextMail
Credit Authorization - NextMail
Invoice Error - NextMail
Short Shipment - NextMail
Delayed in Traffic - NextMail
Wed 4/6/2007 1:50 PM
Wed 4/6/2007 1:44 PM
Wed 4/6/2007 1:40 PM
Wed 4/6/2007 1:35 PM
Wed 4/6/2007 1:34 PM
Wed 4/6/2007 1:24 PM
Wed 4/6/2007 1:20 PM
Wed 4/6/2007 1:00 PM
Credit Authorization
Listen to your NextMail audio message.
Bob Jones
SubjectFrom Date
Credit Authorization – NextMail MessageTruck 52 Don Smith [[email protected]]To: Dispatch
Dispatch,
Truck 52 Don Smith has sent you a new NextMail message recorded on April 6, 2007 at 01:34:18 PM PDT.
Listen to Your NextMail Message
To learn more about NextMail visit us at www.NextMail.com
Ease of use is Critical
Page 6October 2, 2008
• Simply Click to Listen:
• Voice Message
• Date & Time Stamp
• Sender optionally receives SMS confirmation
• Quick Text Reply:
• Reply to sender by typing an SMS message in the box
Click, Listen, Reply
Page 7October 2, 2008
NextMail Text Messaging
• Office staff can seamlessly communicate with the mobile field force via free and unlimited SMS text messaging
• Instantly send a text message from your desktop to any or all mobile workers
• Mobile workers can instantly reply with a NextMail message by simply pressing the PTT button
Page 8October 2, 2008
• Field Service & Transportation
• Intelligent QueuingTM reduces hold time and increases productivity
• Waste Disposal
• Ease of use results in increased documentation increasing call-back revenue
• Social Service Worker
• Accountability and child welfare
• Public Works Inspector
• Mitigation of liability• Increased violations revenue
• Police & Fire Communication
• Reduce non-critical radio traffic• Decrease time spent inputting data into Mobile laptops• Instant Queuing of field communications during an “event”
Return on Investment
Page 9October 2, 2008
• Works on ANY iDEN mobile phone
• No software on the handset
• It’s as easy as making a phone call
• Documented, instant and prioritized communications
• No capital expenditures
• No IT department resources required
• Easy to implement
• Strong ROI
Ease of Use & Implementation