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PACKAGING GUIDELINES

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Page 1: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

PACKAGINGGUIDELINES

Page 2: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

INDEX00. Introduction01. Definitions02. Product Packaging- what is bad packaging?03. Types of Packaging a. Internalb. Externalc. Closure and safety04. Do’s and Don’t05. Guidelines by Item category06. Examples on packaging process07. Summary of packaging Guidelines

00 Index

Page 3: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

MENTION OF PACKAGING GUIDELINES IN THE CONTRACT

Please keep in mind that as mentioned in the Jumia contract, we will conduct tests and audits of the packaging practices of each order and may refuse to ship an order for which the packaging is not matching the Packaging Guidelines.

If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the package will be returned to you.

If the orders you send to Jumia are not following the packaging guidelines more than 2 (two) times in one month, you might be charged a penalty.

You have to submit your request according to the average of your daily orders to avoid any wastage.

INTRODUCTIONWHERE DO I FIND PACKAGING MATERIAL?As a vendor, you can get packaging material directly from Here

00 Introduction

00

Page 4: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

DEFINITIONSCONTAINERIt is the material that contains a product and is an integral part thereof. It does not

necessarily protect the product, but serves to distinguish it from other articles. It is a

marketing tool to attract buyers, so aesthetics is an essential part of the package. To be

more specific, the container is any box or own envelope to contain any material or article.

It is also known as "Primary Packaging".

PACKINGIt is any material which contains or protects an article with or without container. It is also

known as "Secondary Packaging".

PACKAGINGAre all materials, methods and procedures that serve to condition, present, handle, store,

preserved vary and transporting goods. The packing in short term is the box or wrap that

protect Goods for transport and storage. It is also known as "Tertiary Packaging or

Repackaging". It serves to transport goods from one place to another without problems.

PRODUCT SIZESelect the size of the product according to the following characteristics:

SMALLIt has dimensions up to 15 x 23 x 33 cm, and / or weights less than 2

MEDIUMIt has dimensions between 15 x 23 x 33 cm and 57 x 70 x 57 cm and / or weighs less

than 45 kg.

LARGE It has dimensions upto 57 x 70 x 57 cm and / or weighs more than 45 kg

01

01 De�nitions

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Page 5: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

PRODUCT PACKAGINGAnswer the question: Does the product have packaging? If the answer is "yes", it is

recommended to do these quick tests to check the situations in which the product is

prone to damage

TYPES OF BAD PACKAGING

02 Product Packaging

TYPE DESCRIPTION EXAMPLE

IMPACT

FLATTENING

HUMIDITY

These are the blows that come on the packaging along the delivery either between products or due to mishandling by staff.

It occurs when a product is subject to more weight than it can endure. It can be due to a bad stowage or piling other heaving objects on the packaging.

It is when the product is soaked with water or other liquid or fungi, and weakens the impact/crushing resistance.

It happens when staples, shafts, etc. damage the box rather than help protect it.

IMPROPER PACKING

02

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Page 6: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

TYPES OF PACKAGING MATERIAL3A. INTERNAL PACKAGING

03 Types of packaging material

PLASTIC BUBBLE Excellent for irregular forms due to its versatility.. It is very light, shock resistant, and recommended for very fragile products. Bubbles must be attached to the product, leaving the smooth side outside.

The structure prevents impact on the product, and protects against crushing. The cartons can bundle two or more products and also protect fragile containers. The boxes have two types - Paperboard is used for light products (less than 7 kg.) and corrugated for heavy products (less than 13 kg.)

CARTONS

3B. EXTERNAL PACKAGING

03

3C.CLOSURE AND SAFETY

They are ideal for closed cardboard packages requiring special treatment such as fragile glass material.

FRAGILE STICKERS

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Protect products from moisture, but low resistance from crushing and impact.

JUMIA FLIERS

Page 7: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

04 Do’s & Don’t

04

DO’S & DON’T PACKAGING DO’S

DO use bubbles materials to protect the contents; each item should be surrounded by at least2M of bubbles

DO make sure you face your goods the right way; some fragile materials need to be kept upright

DO make sure fragile stickers are sticked in all faces of a box

DO remove all labels and stickers when reusing a box and ensure the box is not worn out

DO make packages easy to open and reuse to ensure protection for returned items

DO indicate about an item that can be loaded only on one side with an arrow especially in heavy, bulky items

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Page 8: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

04 Do’s & Don’t

05

DO NOT consider "Fragile" and "Handle with care" labels as a substitute for careful packaging

DO NOT use bags made of fabric or cloth

DO NOT send dangerous or prohibited goods as you may be liable to prosecution

DO NOT use substandard or damaged cartons

DO NOT allow contents to move within the packed box or flier

DO NOT allow fragile items inside a package to touch each other, individually wrap each item separately in bubble wrap

DO NOT overload a box with more weight than it can handle

DO NOT handle packages manually unless absolutely necessary: use pallets especially for loading/ offloading, load trucks using a forklift / through a slope / from dock

DO NOT handle packages too many times: every handling is an additional risk of damage. Redesign your processes to minimize handling

Page 9: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

06

04 Do’s & Don’t

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Page 10: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

04 Do’s & Don’t

07

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Page 11: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

05 Guidelines by Item Category

GUIDELINES BY ITEM CATEGORYRequired packaging, by category (1 of 3)

MANUFACTURER CATEGORY FLIER JUMIA OUTER CARTON CARTON/PACKAGING

Clothes and Apparel X

Fashion accessories X

Footwear X

Stationery X

Kids toys & games X

Grocer's shop X + Bubble Wrap

Musical instruments

Jewellery X + Bubble Wrap For orders with multiple items + bubble wrap

Kitchen And Dining

X

08

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

X + Bubble Wrap (Jumia Outer Carton)

These guidelines are applicable to most products in each category. However, exceptions can be encountered and in order to package items correctly you should always refer to the DO's and DONT's section and the examples below.

N.B.

Page 12: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

MANUFACTURER CATEGORY FLIER JUMIA OUTER CARTON CARTON/PACKAGING

Large appliances and X X

electronics

Small appliances and

X

electronics

Bedding & Bathroom

X

Décor

X + Bubble Wrap

Furniture

X

Home Fixture X X

Wallets & Purses

X

Bags X

Required packaging, by category (2 of 3)

05 Guidelines by Item Category

09

DO’S & DON’T PACKAGING DO’S

PACKAGING DO’S FOR SPECIAL ITEMSBATTERIES:• Only dry batteries (for example AA or AAA batteries) in good condition and in original

sealed retail packaging

• Batteries from electronic goods (laptops, camera, phones…) must not be removed from

the item that they are contained in

BICYCLES:• Disassemble wheels and pedals

• Use bubble wrap to protect pedals

• Secure wheels with thick bubble wrap (>55um); place cardboard between

them to reduce friction damage

• Use thick bubble wrap (>55um) to pack the bicycle frame

• Place all components in a strong cardboard box

• Use internal packaging or polystyrene foam so the bicycle does not move

during handling and transport

BOOKS• Wrap heavy / hardback books in multiple layers of bubble wrap and seal with sellotape

• Stack the books in a cardboard box which has no spaces and allows no movement of

the books

• Make sure the books do not move using appropriate cushioning material: thick

cardboard can do

CERAMIC ITEMS:• Wrap each individual item in at least two layers of thick bubble wrap (>55um)

• If you have multiple items, place each wrapped item into an individual cardboard

container

• Wrap smaller boxed items again with bubble wrap and seal with sellotape

• Place into a larger, strong outer cardboard box filled with appropriate dunnage (Air

cushion or polysterene chips) to eliminate movements

• Close the outer container with multiple layers of strong tape

• Place ‘Fragile’ labels on all sides of the outer box

CUTLERY AND SHARP OBJECTS• Use a retail package that is in thick box (>600um)

• Use thick cardboard around sharp sides

• Place into a larger outer package with multiple layers of strong tape

PACKAGING DON’T

DO’S AND DONT’S FOR LARGE ITEMS• Protect the edges and corners with cardboard edge protectors

• Use strapping, as a way to seal and secure your box, else use strong tape

• Always indicate it when an item can be loaded only on one side with an arrow

• DO NOT use strapping if you have not covered your boxes with edge protector: use

wrapping and strong tape + always handle package on a pallet.

• DO NOT handle packages manually unless absolutely necessary (use pallets)

especially when loading/offloading: load trucks using a forklift / through a slope / from

dock/ if appropriately designed

• DO NOT handle packages too many times: every handling is an additional risk of

damage. Redesign your processes to minimize handling

Page 13: PACKAGING GUIDELINES - MailChimp · Packaging Guidelines. If your packages are not following the guidelines, the items can be repackaged by Jumia, but you will be invoiced, or the

MANUFACTURER CATEGORY FLIER JUMIA OUTER CARTON CARTON/PACKAGING

Games, Consoles, CD, CD/DVD packaging + Consoles X

DVD

Bubble Wrap

Books X

Sports equipment & X X Accessories

Computers, laptops,

X

X

tablets & components

Motor vehicle accessories

X + Bubble Wrap x + Bubble Wrap

Baby

X

Fragrances

X + Bubble Wrap

Lighting

X + Bubble Wrap

Underwear

X

Required packaging, by category (3 of 3)

05 Guidelines by Item Category

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EXAMPLES ON PACKAGING PROCESSHIGH VALUE/SMALL SIZE ITEMS

06 Examples on packaging process

TYPE DESCRIPTION EXAMPLE

STEP 1

STEP 2

STEP 3

Take the product which is to be packed

Use fillers like air cushion, cardboards to fill the empty space of the packaging carton so that product should not shake during transit

Use Jumia flier to keep the packed carton inside it. Don’t forget to scan the barcode of the flier for tracking the package during loss/theft cases.

Use the security sealed to make sure that the package will be secured

STEP 4

Put the required documents (AWB , delivery receipt ) in the holder .

STEP 5

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FRAGILE ITEMSTYPE DESCRIPTION EXAMPLE

STEP 1

STEP 2

STEP 3

Take the product which is to be packed

Bubble wrap the product

Take appropriate carton as per the product size. Use fillers like air cushion, cardboards to fill the empty space of the packaging carton so that product should not shake during transit

Seal the packaging carton with the help of scotch tape / gorilla tape

STEP 4

Don’t forget to apply the fragile stickerSTEP 5

06 Examples on packaging process

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MEDIUM SIZE ITEMTYPE DESCRIPTION EXAMPLE

STEP 1

STEP 2

STEP 3

Take the product which is to be packed

Take appropriate carton as per the product size. Use fillers like air cushion, cardboards to fill the empty space of the packaging carton so that product should not shake during transit

Seal the packaging carton with the help of scotch tape / gorilla tape

06 Examples on packaging process

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LARGE SIZE ITEMTYPE DESCRIPTION EXAMPLE

STEP 1 Take the product which needed to be packed. Most of the large items like TV, Fridge comes with good packaging material

Don’t forget to stick Heavy item stickerSTEP 4

STEP 3 Use shrink/Bubble wrap to protect the package in the transit

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SUMMARY OF PACKAGING GUIDELINES

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07Summary of packaging guidelines

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07

SUMMARY OF PACKAGING GUIDELINES

Summary of packaging guidelines