package security tips - fedex newsroom · office location and we’ll hold it for you for up to...
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SEND IT TO A FEDEX OFFICE LOCATION. You can have your deliveries sent to the nearest FedEx Office location and we’ll hold it for you for up to five days. If it’s a FedEx Express® package, you can send it to one of our FedEx Express® stations. Find the location nearest you at: fedex.com/locate
CHANGE YOUR DELIVERY ADDRESS.With FedEx Delivery Manager®, you’ll be alerted to every FedEx® package headed to your home, even if you don’t have the tracking number. If you know you won’t be home and want to send them somewhere else, have your package sent to a secure location.
LEAVE DELIVERY INSTRUCTIONS. Do you like your packages left behind the big planter, or tucked behind the grill beside the back door? Use FedEx Delivery Manager® to leave one-time-only or standing instructions for where you want your deliveries. You can enter gate codes, clear directions — anything you need the courier to know.
KEEPING YOU SAFE. With more drivers on the road than any other time of year, it’s important to pay attention to safety. All drivers for FedEx® will have a FedEx ID badge — usually worn on their upper arm, or on a lanyard. Some drivers carrying FedEx Ground® packages may not wear branded uniforms or drive trucks with the FedEx® logo on them, but every driver is happy to show identification whenever you ask. We want you, and your packages, to be safe and secure.
PACKAGE SECURITY TIPS
REQUEST A VACATION HOLD. Taking a holiday trip to visit Grandma? You can request a vacation hold on all shipments for up to 14 days.
REQUEST A SIGNATURE. Many packages today are sent without requiring a signature for delivery. If you’re shipping something of high value — or you just want to be sure items aren’t left unattended — you can require a signature for packages to be released. Either the shipper OR the recipient can make this request.
CUSTOMIZE YOUR DELIVERIES. This year, FedEx® has a new service that helps you keep track of all FedEx® packages headed your way. It’s called FedEx Delivery Manager®, and signup is free. You can set customized alerts that tell you when any FedEx® package is on its way to your home. That way, you won’t have to worry about your shipment sitting unattended on the porch just because no one knew it was there. Sign up at fedex.com/delivery
CONSIDER AN ALTERNATE DESTINATION. When you order something online, consider sending the package to your workplace, or to a family member, friend or neighbor — someone whom you know will be there to receive it.