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Insights and Ideas to Transform Federal Program ManagementMay 6-8, 2009 | Arlington, VA

PROGRAM HIGHLIGHTS:

• Develop a Performance-Based Framework to Achieve Program Outcomes• Apply an Objective Evaluation System to Measure Success• Link Program Results to Fiscal Priorities for Taxpayer Transparency

THE 2009

Event Host: Offi cial Media Sponsor:

What is Innovations in Government? The start of the Obama Administration brings with it unprecedented citizen expectations. The promises of the campaign and the mandate for change are a call to government managers for transformation. In this new economic landscape, it is innovations in government that will deliver results to the American people. InnoGov.org is the platform for sharing these innovations.

A product of the leading good government groups, InnoGov.org is a collection of forums, research and recommendations to bring insight and transformation to the federal government. Our goal is to centralize the importance of performance, accountability and transparency in government. Our task is to disseminate the leading best practices to government managers. Our promise is to help you build the capacity to serve and defend our citizens.

WHO SHOULD ATTEND:

Chief Human Capital Offi cers

Human Capital Planning Staff

Human Resources Managers

Personnel Staff

Workforce Planning Managers

Staffi ng Directors

Training Offi cers

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IT IS TIME

... to Lead

... to Strengthen Organizational Capacity

... to Assess the Use of Contractors in Government Work

... for Collaboration between Agencies

... for Accountability to the People

... for Innovative Solutions to Workforce Challenges

IT IS TIME FOR CHANGE. ARE YOU READY?

Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management Training and Policy since the 2000 administration transition.

As part of the Performance Coalition, a group of good government associations, the Institute worked in 2000 to deliver recommendations to the then-new administration on what would become the President’s Management Agenda. The Performance Institute has published several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance.

EVENT HOST

“Change and reform can’t just be election-year slogans. They must become fundamental principles of government.” PRESIDENT BARACK OBAMA

Federal News Radio is a primary source for news and information about the business of the federal government for federal managers and contractors. Both on-air and online, WFED explains the complicated world of the federal government and provides the most

relevant and topical news – in plain language – in a timely and accessible manner. Federal News Radio can be heard on 1500 AM in the DC Metro, 820 AM in Frederick and worldwide at FederalNewsRadio.com.

OFFICIAL MEDIA SPONSOR

www.InnoGOV.org

Day One: Wednesday, May 6, 20097:30 Conference Registration and Continental Breakfast

8:30 KEYNOTE ADDRESS: Insight on the New Management Agenda

9:30 Leadership Panel: Understand Federal Policy and Achieve Program Results

10:45 Break and Refreshments

11:00 Spotlight on Congress: Examine the Congressional Appropriations Process and Its Impact on Your Agency

12:00 Lunch Break

1:00 Develop a Performance-Based Framework to Achieve Program Outcomes

2:00 Apply an Objective Evaluation System to Measure Success


3:15 Use Performance Information to Make Better Management Decisions

4:15 Day One Adjourns

Day Two: Thursday, May 7, 20097:30 Continental Breakfast

8:30 KEYNOTE ADDRESS: Examine the Role of the New Chief Performance Offi cer and White House “SWAT Team”

9:30 Leadership Panel: Discover New Ways to Overcome Budgetary Challenges and Fund Necessary Programs


11:00 Spotlight on Congress: Build Your Congressional Relationships With Clear Performance Reporting

12:00 Lunch Break

1:00 Integrate Performance Measures With Your Program’s Budget

2:00 Understand the Latest Data Collection and Performance Reporting Guidelines


3:15 Communicate Your Program’s Mission to Stakeholders and New Leadership

4:15 Conference Adjourns

Post-Conference Workshops: Friday, May 8, 20098:00 Workshop Registration and Continental Breakfast

8:30 WORKSHOP A: Strategic Planning in Government

WORKSHOP B: Program Evaluation in Government

12:00 Lunch Break/Workshop B Adjourns

3:00 Workshop A Adjourns

AGENDA AT-A-GLANCE

Federal Performance Policy Forum

www.InnoGOV.org

7: 30 Conference Registration and Continental Breakfast

8:30

KEYNOTE ADDRESS: Insight on the New Management Agenda“We can no longer afford to sustain the old ways when we know there are new and more effi cient ways to getting the job done,” said President Barack Obama. The theme of change has moved beyond the campaign to become the central motif of Obama’s presidency. One of the biggest changes Obama has promised to make is a fundamental reconfi guration of former President George W. Bush’s Management Agenda. Obama has pledged to eliminate ideological performance goals and replace them with goals Americans care about and that are based on congressional intent and feedback from those served by government programs. Although few would disagree with the reasoning, it is unclear how we will reach this goal. This Keynote will offer insights into Obama’s Management Agenda and what government managers and employees should expect moving forward.

Frank ReederFounder, The Reeder GroupMember of the OMB Transition Review Team

9:30

LEADERSHIP PANEL: Understand Federal Policy and Achieve Program ResultsThere is one major question looming at the start of an Administration: which policies and programs should be kept and which need to be modifi ed or even thrown out? Each administration leaves a legacy of performance mandates and policy outcomes for the next, but what does Obama need to do to achieve real improvement in federal policy and program outcomes? And more importantly, who is responsible for achieving these improvements? Is it up to senior offi cials and agency executives or is it up to the OMB? During this Leadership Panel, you will hear leading federal policy experts discuss concrete ways to achieve desired policy outcomes.


11:00

SPOTLIGHT ON CONGRESS: Examine the Congressional Appropriations Process and Its Impact on Your Agency“No money should be drawn from the treasury, but in consequence of appropriations made by law” states the United States Constitution. In theory, appropriations are necessary to fund programs that keep Americans safe, educated and secure. But with a national defi cit approaching $1 trillion, are tax dollars really being put to their best use? Obama’s pledge to conduct a line by line review of the federal budget to seek programs that are not performing and to eliminate earmarks has been loud and clear, and its promise of eliminating waste has been aimed at Congress. There are new ideas and mandates on where and how government money will be spent and this session will explore the impact those policies will have on your agency.

12:00 Lunch Break

DAY ONEWednesday, May 6, 2009

1:00

Develop a Performance-Based Framework to Achieve Program OutcomesImproving government performance has been a key component of every president’s platform in recent history. With the creation of a Chief Performance Offi cer and White House “SWAT Team,” Obama has affi rmed his serious commitment to this promise. This goal of overall change cannot be achieved unless every government agency improves its own performance. This session will equip you with tools necessary to develop a performance-based framework to achieve results in your organization.

Understand why you should measure performance in your agency and how to communicate the information to new leadership

Develop a framework and a process for planning, management and evaluation

Illustrate the linkages between daily activities and outcomes

Dr. Richard BeckDirector, Offi ce of Planning and Performance ManagementActing Performance Improvement Offi cer, Department of the Interior

2:00

Apply an Objective Evaluation System to Measure SuccessEvery government agency is required to create and use a set of performance measures, but how can you be sure your agency is measuring the right things? This session will equip you with the knowledge to determine specifi c questions your agency’s program evaluation must answer and help you gather tools to choose the right program evaluation model for your government program.

Gather and review information about your organization’s mission, purpose, strategic plan, structure and staffi ng

Clarify the purpose of the evaluation and develop the key questions to be used throughout the process

Implement, monitor and modify the evaluation framework to accurately assess your program

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3:15

Use Performance Information to Make Better Management DecisionsYour agency has developed performance measures, implemented them and collected the data. Now you have pages and pages of performance information, but what do you do with it? More importantly, how do you report the data to taxpayers to be transparent and show results? During this session you will learn to use the data you have gathered to make performance-based management decisions.

Use measures to manage and motivate employees

Manage your budget based on performance measures

Develop performance reports to clearly show agency results to citizens

Samuel MokNational PresidentAssociation of Government Accountants

4:15 Day One Adjourns

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DAY ONEWednesday, May 6, 2009

CONTINUED

“The event is highly informative, provides perspectives from all levels and most angles and fi lls out one’s knowledge of performance in a manageable way.”PETER BRIDGEMAN, United States Department of Agriculture

www.InnoGOV.org

7:30 Continental Breakfast

8:30

KEYNOTE ADDRESS: Examine the Role of the New Chief Performance Offi cer and White House “SWAT Team”In these troubled economic times, the importance of measuring the effectiveness of government programs has never been more necessary. The appointment of the nation’s fi rst Chief Performance Offi cer refl ects the centrality of reducing waste and ineffi ciency in Obama’s presidency. In this newly created role, Nancy Killefer will be responsible for streamlining the processes of all government programs and restoring the American public’s trust during this economic crisis. For too long, millions of taxpayer dollars have been spent on poorly performing programs because of lack of oversight and accountability. This newly created position aims to make government more effi cient, accountable and transparent.

9:30

LEADERSHIP PANEL: Discover New Ways to Overcome Budgetary Challenges and Fund Necessary ProgramsPresident Barack Obama has recently said it is time to rethink outmoded ways of doing things, that it’s time to embrace new systems and technologies and to take initiative in developing better practices. With the increased emphasis on eliminating programs that we don’t need and that don’t work, agency leaders cannot afford to sustain the old ways of doing things. Program directors need to step up and think of new and more effi cient ways to fund and manage the programs within their federal agency.


11:00

SPOTLIGHT ON CONGRESS: Build Your Congressional Relationships With Clear Performance ReportingThe constant transitional leadership in the federal government is fi lled with instances of waste, mismanagement and lack of change and knowledge management. For history not to repeat itself, it will take cooperation between the new Administration and Congressional leadership, especially across party lines, to maintain and improve government performance. While Congress and the new Administration have a number of opportunities to provide their perspectives on specifi c performance issues and performance goals, opportunities also exist for Congress to enhance its focus to enable a more systematic assessment of key programs and performance goals. Agency executives must work to develop an effective strategy for obtaining and acting on congressional views on what to measure, how to measure it, and how to best present this information to a congressional audience.

12:00 Lunch Break

DAY TWOThursday, May 7, 2009

www.InnoGOV.org

1:00

Integrate Performance Measures With Your Program’s BudgetAlthough agencies have made progress in improving their operations in recent years, they often lack the basic management capabilities needed to address current and emerging demands. Many government programs were designed decades ago to address earlier challenges. Maintaining outmoded commitments and operations makes it more diffi cult to address the needs and demands of a changing world and nation. During this session you will learn why it is important to integrate your budget with well-defi ned outcome goals to validate your program’s existence.

Understand the relationship between budgetary resources and performance results

Learn to effectively communicate your agency’s programs and activities and how these contribute to its strategic goals

Align performance planning and budgeting to fully utilize performance measures to improve program management

Patrick KennedyUndersecretary for ManagementDepartment of State

2:00

Understand the Latest Data Collection and Performance Reporting GuidelinesOver the past 8 years, executive branch reform efforts have attempted to shift the focus of federal government management from a preoccupation with activities to the results, or outcomes, of those activities. However, despite having more performance measures available, federal managers reported no signifi cant increase in the use of performance information in management decision making.

Learn how to collect forward-looking information and identify the challenges in collecting consistent and reliable data

Analyze performance data to determine your course of action and align performance reports to agency decision making cycles

Create a system that enables citizens to monitor agency performance in the programs that directly refl ect their lives

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3:15

Communicate Your Program’s Mission to Stakeholders and New LeadershipIt has always been important to keep a clear line of communication between your organization and all stakeholders. However, with a new Administration that is promising a line-by-line review of the federal budget and numerous cuts to programs that are not performing, it is imperative that you communicate your program’s mission to the new leadership. You must ensure your program goals are aligned with your agency’s mission so that you can clearly communicate your program’s importance to all stakeholders.

Obtain the input of internal and external stakeholders to integrate your program with your agency’s mission

Identify all parties impacted by adopting new strategies and defi ne a way to engage stakeholders

Learn how to use analytical tools to increase the effectiveness and transparency of stakeholder activities

4:15 Conference Adjourns

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DAY TWOThursday, May 7, 2009

CONTINUED

“This conference was very informative to practitioners of performance management.”ELISSA PITTERLE, Department of State

www.InnoGOV.org

8:00 Workshop Registration and Continental Breakfast

POST-CONFERENCE WORKSHOPSFriday, May 8, 2009

Workshops are designed to be an interactive way for participants to learn the latest management techniques in order to implement them in their workplace. The workshops provide a platform to learn practical applications of current best practices. Space in these comprehensive workshops is limited, so be sure to reserve your seat today.

8:30 WORKSHOP A: Strategic Planning in Government The quality of an agency’s strategic plan sets the course for its performance management efforts from that point on. Implementing a strong strategic plan that clearly defi nes the mission and goals of your organization is the fi rst step to improving performance. By aligning your organization’s performance goals with your strategic plan, you will be able to validate your program’s existence to all stakeholders and ensure tangible results for your agency.

Discover why traditional strategic planning processes often fall short of delivering results

Identify the characteristics and requirements of successful strategic plans, planning processes and implementation

Clearly communicate agency priorities and goals to all stakeholders

Develop results-oriented strategies to achieve departmental outcomes

Appoint initiative owners to keep strategic initiatives on track

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WORKSHOP B: Program Evaluation in GovernmentEvery government agency is required to measure and manage their program’s performance. However, it is what to do with the data you’ve collected that is often the diffi cult part. After implementing a performance measurement system for your program, there are several questions that every manager should ask: How sure are you that you are measuring the right things? Is your program performing activities that are not aligned with its mission? A strong program evaluation framework will ensure that your agency is accurately assessing all programs.

Learn to tailor evaluations to your agency’s needs to improve program performance every year

Outline a formal framework for conducting program evaluations

Demonstrate how measures relate to inputs, outputs, impacts and outcomes

Defi ne individual program success and the consequences of failure

Create a performance-based evaluation blueprint to assess program performance

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12:00 Lunch Break/Workshop B Adjourns

3:00 Workshop A Adjourns

One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by The Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization.

CUSTOMIZATIONWe realize that not all obstacles can be overcome by applying an “off-the-shelf solution.” While many training providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identifi cation of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specifi c challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, The Performance institute also has the ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, The Institute has the capacity to deliver courses to groups of up to 300 participants per day.

AREAS OF EXPERTISEOn-site delivery of single courses, certifi cation programs and entire packages of specialized courses are available in the following areas:

Strategic Planning

Performance Measurement

Project Management

Lean Six Sigma

Workforce Management

Performance-Based Budgeting

Performance-Based Contracting

Performance Reporting

Program Evaluation

Administrative Management

Leadership and Change

For more information about in-house training options available to you, please contact Mark Bryan at 703-894-0481 x 225 or email him at [email protected].

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To ensure professional success, you must continually expand your skills and education. The bar has been raised in government agencies and organizations, and managers want to hire, promote and work with the most skilled individuals possible.

To address this need, The Institute offers a Certifi cate in Government Performance Management. Attend the three “core” courses and an additional three “elective” courses based on the topics that meet your agency’s unique needs. The skills you acquire will then be used to complete a “capstone project” on a particular issue that you and our department are facing, which will then be evaluated by an expert member of our staff.

Benefi ts of Certifi cation:

ADVANCE YOUR CAREER Education and professional certifi cation are becoming necessary for promotion and requirements for coveted positions. In the Certifi ed Government Performance Manager program, you will acquire the skills and tools to make you the lead performance management resource for your organization.

MEET NEW CERTIFICATION REQUIREMENTS To hold a position as a performance manager in government you must demonstrate compliance with new skills sets required by OMB and Congress. Receiving your certifi cate is one key way to demonstrate your skills.

CUSTOMIZE A PROGRAM TO FIT YOUR NEEDS Working with Institute training managers, you can select courses that will have direct application and impact to your work.

For more information about certifi cation, please contact Damian Wingate at 703-894-0481 or email him at [email protected]

Bring Training to Your Agency

“The presenters were extremely knowledgeable.”DIANE GELBURD, National Resources Conservation Service

www.InnoGOV.org

LOGISTICS & REGISTRATION

Venue:The Federal Performance Policy Forum will be held at The Performance Institute in Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located just inside of the building.

The Performance Institute1515 North Courthouse Rd., Suite 600Arlington, VA 22201703-894-0481

Hotel:A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $209 until April 8. This rate is based on the Government Per Diem and is subject to change. Please call the hotel directly and reference code “Federal Performance Policy Forum” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience.

Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd.Arlington, VA 22209Phone: 703-528-2222Phone: 1-800-321-2211www.courtyardarlingtonrosslyn.com

Hotel and travel expenses are not included in conference tuition.

Tuition: The tuition rate for the Federal Performance Policy Forum is as follows:

Offerings for Government Employees

On-site Early Bird Rate*

Regular Rate

Policy Forum $899 $699 $799

Workshop A: Full-Day Workshop

$650 $550 $599

Workshop B: Half-Day Workshop

$450 $350 $399

Offerings for Private Sector Employees

On-site Early Bird Rate*

Regular Rate

Policy Forum $1,299 $999 $1,099

Workshop A: Full-Day Workshop

$850 $750 $799

Workshop B: Half-Day Workshop

$650 $550 $599

*For the Early Bird Rate, register before February 25, 2009

Group Discounts:For more information on group discounts for the Federal Performance Policy Forum, please contact Damian Wingate at 703-894-0481 or email him at [email protected]

Cancellation Policy

For live events: The Performance Institute will provide a full refund less $399 administration fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee.

For webinars: The Performance Institute will provide a full refund less $50 administrative fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee.

All the cancellation requests need to be made online. Your confi rmation email contains links to modify or cancel registrations. Please note that the cancellation is not fi nal until you receive a written confi rmation.

Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your participation at the event.

Quality Assurance

The Performance Institute strives to provide you with the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfi ed with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to:

The Performance Institute: Quality Assurance1515 N. Courthouse Road, Suite 600Arlington, VA 22201

Note: As speakers are confi rmed six months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.

If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.

Discounts• All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount.• Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at the time of registration.• All discount offers cannot be combined with any other offer.• Discounts cannot be applied retroactively

LOGISTICS & REGISTRATION

InnoGOV Sponsorship

As a public policy think tank and training provider, The Performance Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers.

InnoGOV.org offers several sponsorship options:

Policy ForumsDeluxe Event SponsorEvent SponsorPremium Exhibit Booth SPonsorExhibit Booth SponsorTote Bag SponsorLanyard Sponsor

Insight Breakfasts

Insight Webinars

The 2009 Government Performance Summit

For more information on sponsorships or to get started, contact Jessica Ward at 703-894-0481 x 215 or [email protected]

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Registration Form for the Federal Performance Policy Forum

TO REGISTER

Call 703-894-0481

Fax this form to: 703-894-0482 or

Visit www.innoGOV.org

Yes! Register me for the Federal Performance Policy Forum Yes! Register me for the Federal Performance Policy Forum and Workshop (choose one) A B Please call me. I am interested in a special group discount formy team

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Please make checks payable to: The Performance Institute

Note: Payment must be secured prior to the forum. If payment is not received by the forum start date, a method of payment must be presented at the time of registration in order to guarantee your participation at the event.

Priority Code: P900-WEB

POLICY FORUMS

The 2009 Federal Workforce Policy ForumInsights and Ideas to Transform the Federal WorkforceJune 10-12, 2009 | Arlington, VA

Program Highlights:

Strengthen organizational capacity through strategic recruitment, development and retention

Determine the correct balance of contracted versus government-performed work

Promote improved learning, communication and collaboration throughout government

Designed for: Chief Human Capital Offi cers, Human Capital Planning Staff, Human Resources Managers, Personnel, Workforce Planning Managers, Staffi ng Directors, Training Offi cers

The 2009 Federal Technology Policy ForumInsights and Ideas to Transform Federal ITJuly 15-17, 2009 | Arlington, VA

Program Highlights:

Emphasize the central role of technology to achieve citizen transparency and satisfaction

Develop and maintain a collaborative, effi cient and secure infrastructure

Utilize new technology to promote an ongoing dialogue between citizens and their government

Designed for: Chief Technology Offi cers, Chief Information Offi cers, IT Managers, IT Directors

The 2009 Federal Financial Policy ForumInsights and Ideas to Transform Federal Financial ManagementAugust 12-14, 2009 | Arlington, VA

Program Highlights:

Link agency budgets with annual performance plans

Communicate fi scal priorities to executive, legislative and citizen stakeholders

Manage tight budgets in this new economic landscape

Designed for: Financial Managers, Chief Financial Offi cers, Fiscal Analysts, Accountants, Financial Management Analysts, Project Analysts, Budget Offi cers

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INSIGHT BREAKFASTS

Performance Management for Intelligence: Unique Challenges in Defi ning Outcomes and MeasuresJune 30, 2009 | 8-10 AM | Arlington, VA

The Acquisition Workforce: Defi ning the Job Requirements and Competencies of the Future Contractor WorkforceJuly 23, 2009 | 8-10 AM | Arlington, VA

Labor Relations: Balancing the Rights of Union Members and the Public InterestAugust 27, 2009 | 8-10 AM | Arlington, VA

INSIGHT WEBINARS

Process Improvement: Utilizing Lean Six Sigma and Project Management for Dramatic Improvements in Costs, Effi ciency and QualityMay 20, 2009 | 12 PM

Planning and Budgeting for DoD: Applying a Strategic, Risk-based Framework to Determine PrioritiesJune 23, 2009 | 12 PM

IT Security: Managing the Delicate Balance between Information Security and Citizen TransparencyAugust 19, 2009 | 12 PM

THE 2009 GOVERNMENT PERFORMANCE SUMMITInnovations in Government to Deliver Results to the American PeopleSeptember 23-25, 2009 | Washington, DC

The Eleventh Annual Summit Features insights for program, budget, workforce, fi nance, IT and acquisition managers. Coming soon to GovernmentPerformance.org.

INNOGOV’S CALENDAR OF EVENTS

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