p r o f i l e - tata hitachi · pdf filewidespread service network and customized services...
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P R O F I L E
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A B O U T U S
50+ years in India (Since 1961)
Providing Equipment & Services for the
Infrastructure & Mining Sectors
A JV between Tata Motors(40%) and Hitachi
Construction Machinery Co. Ltd, Japan(60%)
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T/O-$380 Mn*1900 employees
TATA MOTORS
HITACHI CONSTRUCTION MACHINERY
40% 60%T/O-$42 Bn*60,000 employees
T/O-$7.5 Bn*21,000 employees
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Our LegacyTata Hitachi Construction Machinery
“LEADERSHIP WITH TRUST”A Distinct value system and ethicsTATA
HITACHI “RELIABLE SOLUTIONS”Japanese quality and
technological prowess
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Mission & Vision
Reliable Solutions for building a greater tomorrow.
VISIONBe the preferred partner for
providing reliable solutions for mining and infrastructure
sectors
While dominating the domestic market, we will become a global manufacturing and
development hub
Our hallmark shall be our motivated people, customer-
centric culture, superior technologies, and strong
partnerships, all working safely in unison with environment and
society.
MISSION
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Our Journey
50+ years in the CE industry 1961-201730 years of Tata-Hitachi partnership
NewManufacturing
facility started in Kharagpur
2009
Tata Motors &HCM sign JV for
80:20 stake in Telcon
2000
Manufacturingfacility inDharwad
1998
Collaborationwith HCM
1984
ConstructionEquipment
Division started
1961
Namechanged toTata Hitachi
2012
CEBU - ConstructionEquipment
Business Unitformed
1994
Telcon is born
1999
Tata Motors &HCM sign a newJV Agreementfor 60:40 stake
2005Tata Motors &HCM sign NEWJV Agreementfor 40:60 stake
2010
Evo
luti
on
of
Co
mp
any
Time
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Our FacilitiesJamshedpurIn operation since 1961Manufactures heavy mining machineryTotal Area: 121,000 m²Covered Area: 75,000 m2
KharagpurSetup in 200920T, 30T and 45 T class Excavators and Wheeled Products“India’s largest State of Art CE Manufacturing Plant”Total Area: 1,000,000 m²Covered Area: 130,000 m2
DharwadSet up in 1999‘Smaller Machines’ (under 20T class) and wheeledequipment (Backhoe Loaders)Total Area: 460,000 m²Covered Area: 54,135 m2
BangaloreCorporate Headquarters
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THOROUGH TESTING DURING DESIGN STAGE
Engine Test RigMachine Test Yard
3-Axis Vibration Testing RigUniversal Hydraulic Test Bench
OTHER MANUFACTURING FACILITIES
Welding RobotsCNC machining centers
State-of-the-art paint shopsConveyor assembly lines
Vendor parks within plant premises
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Our Network
Unmatched Support Network
Regional Offices: 6Branch Offices: 26Parts Main Warehouse: Nagpur
Large Network of Dealers
Dealers : Domestic : 40International : 3
Touch Points : 220+
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Our Dealership Network
Dealers handling sales of HEX <= 20T, BHL, WL up to 3T & Compactor with support of Tata Hitachi.
Tata Hitachi handles sales of above 35T class & Mining Dumpers.
Tata Hitachi guides , reviews and monitors dealer performance.
6 Regions• 40 Dealers ( Domestic)• 3 International Dealers• Touchpoints : 213• Workshop : 14• Manpower:• 220 (Sales)• 742 (Service)
East Dealers
South 2 7 DealersSouth 1
6 Dealers
West6 Dealers
Central4 Dealers
North4 Dealers
International Dealer ( Nepal , Bhutan , Bangladesh)
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O U R P R O D U C T S
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Equipment Applications
CONSTRUCTION
MINING
Building Foundations Urban Infrastructure Irrigation Canals
Stone Quarrying Granite Mining Coal Mining
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Construction
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ConstructionUrban Infrastructure
Helping build India’s cities.
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ConstructionVersatile & Tough
Range of
Excavator
Loaders to
address every customer need.
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ConstructionIrrigation Canals
Helping
contractors
across the
country in
meeting deadlines.
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MiningQuarry Marvels
Machines
designed for
tough
applications like
blue metal quarrying.
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MiningGranite Mining
Machines
designed to
excel in tough
applications like Granite mining.
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MiningOB Removal
Machines
designed for
high productivity
in applications like OB removal.
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MiningCoal Mining
Helping meet the
nations demand
for power
generation in coal mines.
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CustomizationSuper Long Front
Ability to
customize
products for
addressing
specific customer needs.
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Attachments & Customized ApplicationsTata Hitachi offers customized attachments to address specific customer needs.
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Our Core Strengths
A database of over 65,000 customers :
strong customer relationships.
CUSTOMERS “Dual Product Strategy” to address all customer segments in the core
excavator category
A range of products to provide complete solutions.
PRODUCTS
Widespread service network and
customized services (FMC)
Value Added Services.
SERVICES A network comprising of 40 dealers across 213 locations
Total dealer manpower of 220 (sales) and 742 (service)
213 Touch points to facilitate easy access.
DISTRIBUTION
Tata Hitachi is poised to leveragethe growth in the CE Industry with
its CORE STRENGTHS.
BRAND STRENGTH
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Customer Support and Value Added Services
• PDI• 0-100 Hours Service• Training
(operator / mechanic)
• O-2000 Hrs• 6 visits• Warranty Closing Service
• Annual Maintenance Contract
• Annual Service Contract• Site Support Agreement
Full Maintenance Contract
Overhaul• Structures• Hydraulics• Engine
Commissioning Warranty
Post-Warranty“Life Cycle
Support”
FLEET MANAGEMENT USING GLOBAL E-SERVICE
ExtendedWarrantyCustomized
Parts
MaintenanceContracts
TuningService
DataReportService
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Hitachi Construction Machinery
Middle East
Hitachi Construction
Machinery Europe
Tata
Hitachi
ZX220LC-GIGI platform for Exports
Expansion of Export Business• Tata Hitachi aims to be a global production hub
for Hitachi Construction Machinery group.
• Aims to achieve 15% of turnover from export sales in FY19-20.
Low FuelConsumption
HighQuality
Key Benefits : Low Running Costs
HighDurability
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V O I C E O F O U R C U S T O M E R S
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O U R C S R I N I T I A T I V E S
LITERACY
HEALTH CARE
SOCIAL INFRASTRUCTURE AND SKILL DEVELOPMENT
AFFIRMATIVE ACTION
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• Our commitment to Employability & Skill Development
• Training on operation and maintenance of Excavators and Backhoe Loaders
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THE ROAD AHEAD
• A Trillion dollar investment in Infrastructure planning. • Increased mechanisation, faster project completion cycles.• Cost effectiveness driven by focus on fuel efficiency, productivity and a
strong customer support network.• Tata Hitachi continues its quest in supporting this infrastructure thrust.
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OUR BOARD
Mr.P.M.TelangChairman
Mr.Shyam ManiDirector & Chairman, Audit
Committee
Mr. Y OchiaiDirector
Mr.K . NakamuraDirector
Mr.Sandeep SinghManaging Director
Mr.S.NakajimaDirector
Mr.MizumachiDirector
Mr.P ChobeDirector
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T H A N K Y O U
For more details visit: www.tatahitachi.co.in