p atient c oncerns i nventory 7 th n ovember 2013 a n evaluation of rolling out the pci- h&n...

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Patient Concerns Inventory 7 th November 2013 An evaluation of rolling out the PCI-H&N across the Merseyside and Cheshire Cancer network

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Page 1: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

Patient Concerns Inventory 7th November 2013

An evaluation of rolling out the PCI-H&N across the Merseyside

and Cheshire Cancer network

Page 2: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

The aim of this project was to set-up, trial and evaluate

the PCI-H&N across the Merseyside and Cheshire Cancer Network

PCI-H&N Roll out

Page 3: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

Page 4: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

Page 5: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

Page 6: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

Physical and functional well-being

Page 7: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

Treatment related

Social care and social well-being

Page 8: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

Psychological emotional and spiritual well-being

Anything else 4%

Page 9: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N Roll out

MDT to see or be referred on to

Page 10: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Overall how easy was it for you to complete the Patient Concerns Inventory?

%

Page 11: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Did the Patient Concerns Inventory cause a problem in the running of your appointment?

%

Page 12: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that the Patient Concerns Inventory items you ticked were talked about and included

in your consultations?

%

Page 13: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

How much of a difference do you think the Patient Concerns Inventory made to your clinic

appointment?

%

Page 14: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Were there some issues that you wanted to tick or did tick but the clinic appointment was not

the right time or place to talk about the issue(s)?

%

Page 15: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that the Patient Concerns Inventory was something the doctor found useful?

%

Page 16: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that the Patient Concerns Inventory helped you communicate with the doctor?

%

Page 17: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that the Patient Concerns Inventory items triggered any additional support that you

otherwise would not have got?

%

Page 18: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Would you have liked to have been seen by or have been referred on to any other people?

%

Page 19: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that using the Patient Concerns Inventory raised your expectations around what

to expect from the clinic and consulation ?

%

Page 20: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that using the Patient Concerns Inventory raised your expectations and then led to disappointment if these were not met adequately?

%

Page 21: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Would you like to continue using the Patient Concerns Inventory type approach in clinic

consultations?

%

Page 22: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Would you find it useful to fill in the Patient Concerns Inventory at home via the internet?

%

Page 23: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

Do you feel that the Patient Concerns Inventory web-based type of approach could reduce the

number and frequency of clinic appointments?

%

Page 24: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

If the frequency of clinics was reduced by using something like the Patient Concerns Inventory for you would that be a helpful or unhelpful for you?

%

Page 25: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N patient interviews

How does the Patient Concerns Inventory (PCI) compare to the Patient Concerns Checklist (PCC) ?

%

Page 26: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 27: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 28: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 29: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 30: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 31: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 32: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 33: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

PCI-H&N staff interviews

Page 34: P ATIENT C ONCERNS I NVENTORY 7 TH N OVEMBER 2013 A N EVALUATION OF ROLLING OUT THE PCI- H&N ACROSS THE M ERSEYSIDE AND C HESHIRE C ANCER NETWORK

Questions or commentsQuestions or comments

Thank you