overview - ohconnect.org requirements.d… · web viewthe following operating systems are...

Module: SA – Munis System Requirements Topic: System Requirements for Munis Version 2018.1 V12Munis Version 2018.1 V12 System Requirements Munis Version 2018.1 V12

Table of ContentsOverview....................................................................................................................................................2Supported Operating Systems for Munis..................................................................................................3Supported Databases for Munis................................................................................................................3Technical Notes for the Munis Application................................................................................................3Microsoft Windows PC Requirements.......................................................................................................4Apple Mac PC Requirements....................................................................................................................7CLT iasWorld Requirements.....................................................................................................................8EnerGov Requirements.............................................................................................................................8Munis MapLink System Requirements......................................................................................................8Munis Mobile System Requirements.........................................................................................................9Munis Self Service System Requirements................................................................................................9Tyler Cashiering (2018.1) System Requirements...................................................................................10Tyler Content Manager (2017.4) System Requirements.........................................................................10Tyler Cubes System Requirements.........................................................................................................11Tyler Forms Printer Requirements..........................................................................................................11Tyler Identity and Tyler Infrastructure Server..........................................................................................11Tyler Hub System Requirements............................................................................................................12Tyler Incident Management (2018.1) System Requirements..................................................................12Tyler Parks and Rec (2018.1) System Requirements.............................................................................13What’s Next?...........................................................................................................................................13

System Requirements for Munis Version 2018.1 V12

OverviewThe following document outlines the System Requirements needed to install and operate the Munis Version 2018.1 V12 software. There have been many technology changes that may impact your ability to run the latest Munis Version 2018.1 V12 software suite, so please review this document carefully.

In general, Tyler Technologies will support Munis running on versions of Operating Systems and Databases that are supported by their manufacturer. If a specific OS or Database version has been discontinued, installation services and support on the particular platform will be limited.

IMPORTANT: Tyler Forms customers must ensure their document processing engine is utilizing Tyler Forms 1.0 (DocOrigins engine). For many long-time existing Tyler clients, this will require a migration from Tyler Forms Adobe Central. If you have questions or would like to learn more, please reach out to our Deployment Coordinator at [email protected] or our Tyler System Management group at 800-772-2260. When you are upgraded to Version 2018.1, you will be updated to ReadyForms™. The ReadyForms option allows you to make changes (such as name, address, and logo, and so on) to standard Tyler Forms templates where you would normally need to have Tyler Forms Design process those requests for a fee.

mailto:[email protected]


Supported Operating Systems for MunisThe following Operating Systems are supported for the Munis Version 2018.1 V12 Release. If there are any questions regarding your current OS version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.

Tyler Technologies recommends 64-bit Microsoft Windows Server 2016.

Supported Operating Systems 64 bit – Microsoft Windows Server 2016 Standard & Datacenter

64 bit – Microsoft Windows Server 2012 R2 Standard & Datacenter

NOTE: Beginning with Version 2017.1 V12, Tyler requires use of SSL Certificates for all Munis application servers. A SSL certificate ensures network traffic is encrypted and secured. Not implementing a SSL certificate may allow passwords and other sensitive information to be transmitted in clear text across the network. There are a variety of options and vendors available for SSL certificate. If you need further assistance, please contact our deployment coordinator ([email protected]) to discuss which option is most suitable for your organization. For existing installations, we would strongly encourage adopting SSL certificates to encrypt communication.

Supported Databases for MunisThe following Databases are supported for the Munis Version 2018.1 V12 Release. If there are any questions regarding your current database version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.

Tyler Technologies recommends 64-bit Microsoft SQL Server 2016.

Microsoft SQL Server Versions 64 bit – Microsoft SQL Server 2017 Standard & Enterprise

64 bit – Microsoft SQL Server 2016 Standard & Enterprise



NOTE: SQL Enterprise is required for Transparent Database Encryption (TDE), SQL ‘Always On’, Busi-ness Intelligence Power View (among other features).

Technical Notes for the Munis Application

Database Configuration RequirementsThe following database settings must be configured and enabled to run the Munis Version 2018.1 V12 product:


System Requirements for Munis Version 2018.1 V12 Microsoft SQL Server must have row level versioning turned on for all Munis databases

Hard Drive Space RequirementsMunis Version 2018.1 V12 requires at least 5+ GB of free space for the Munis Application and at least two times the size of the live database for tempdb and database growth requirements. Additionally, customers utilizing the Accounts Receivable module will see increased disk usage due to enhanced product audits. Please contact our Support department if your server does not meet these space requirements.

Active Directory RequirementsMunis Version 2018.1 V12 requires user account names in Munis to match exactly with the corresponding Active Directory user account (including case).

VirtualizationTyler Technologies supports both the VMware Infrastructure virtualization product and Microsoft Hyper-V for virtualizing Windows servers. It is a requirement that a high-performance Storage Area Network (SAN) or RAID 10 direct attached storage must be used when configuring a virtualized solution and the system should be configured such that virtualized guests are given dedicated memory.

Most virtualized installations will require customized hardware configurations. Please contact your sales representative to be directed to the appropriate Tyler technical resource that will be able to assist in hardware selection.

Tyler Technologies currently does not offer any training or installation services for the VMWare Infrastructure product or the Microsoft Hyper-V virtualization product.

Microsoft Windows PC Requirements

Minimum* RecommendedOperating System 64-bit Windows 7 64-bit Windows 10Processor Intel Core i3 1.8 Ghz Intel Core i3 2.5+ Ghz (or better)

Memory 4 GB RAM 8+ GB Disk Space 50 MB 200 MBScreen Resolution 1280 x 800 1920 x 1080

NOTE: Meeting the minimum PC requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC’s that meet (or ex-ceed) the “recommended” hardware configuration.

Supported Microsoft Windows Operating Systems Windows 10 (Recommended) Windows 8.1 Windows 7

System Requirements for Munis Version 2018.1 V12 Required PC Software / Components

Microsoft .NET Framework v3.5 SP1 (not needed with web client) Microsoft .NET Framework v4.6 (used with Tyler Cashiering 2017.4 and Tyler Hub) Java Runtime Edition 8 (only used with some Tyler Content Manager scenarios - not needed with web

client)

Supported Web Browsers Chrome – version 63 (auto updates enabled – HTML5 only) *recommended Microsoft Internet Explorer 11 (*users may experience a degradation in Munis performance due to In-

ternet Explorer limitations) Microsoft Edge – version 38 (auto updates enabled - HTML5 only)

*NOTE: Google Chrome is strongly recommended due Tyler Development’s testing in our Performance Lab. We found that Google Chrome was almost twice as fast as Microsoft Internet Explorer 11 in rendering certain pages and in overall processing speed. Additionally, Google Chrome is better optimized to work with the various core HTML5 technologies and has been benchmarked by third parties as more compliant to HTML5 standards. If you are interested in reviewing the third party HTML5 compatibility benchmarks, please visit https://html5test.com.

Required PC Browser Settings – Internet Explorer 111) Application server URL’s must be in the Internet Explorer ‘local intranet’ zone or ‘trusted sites’

zone. If using ‘trusted sites’ zone, please make sure to ensure Automatic login is set. This is a requirement for using either Internet Explorer or Chrome (since Chrome looks to these settings for automatic authentication).

2) The Munis Version 2018.1 V12 application requires that Internet Explorer is not set for compati-bility view. Under the ‘cog’ in the upper right-hand corner, choose ‘compatibility view settings’

https://html5test.com/


NOTE: if you have applications that do require Internet Explorer to be run in compatibility view, please add them separately.

Supported Microsoft® Office Versions Microsoft Office 2016 Microsoft Office 2013 Microsoft Office 2010 Microsoft Office 365

NOTE: Microsoft Office365 is a subscription based version of the Office suite with several subscription plans offering various options. A subscription including the Office desktop version is required to take advantage of the following advanced Office integration with Munis:

The Munis Next Year Budget Entry (NYBE) for Excel® is a Microsoft Excel add-on allowing de-partment managers and those responsible for maintaining budgets to enter budget levels and projected actuals for the preparation of next year's budget. Using a web service to the Munis ap-plication, this add-on allows users to download, modify and upload budgetary information di-rectly from Microsoft Excel without ever opening a Munis application screen.

Microsoft Excel desktop client is required to create connections with Munis Data Cubes and is recommended to view these reports. SharePoint Excel Services, which requires Microsoft SharePoint Enterprise, can be used as an alternative to view these reports.

Microsoft Word desktop client is required to create templates for Munis Mail-Merge functionality.

Microsoft Excel and Word® desktop clients are also recommended for Export to Excel and Export to Word functionality, however users can save these exports and open in any program compatible with these formats (e.g. Excel Online, Google Sheets).

System Requirements for Munis Version 2018.1 V12 Munis can use most email services to send email notifications. Microsoft Exchange is required for the following advanced functionality:

Automated scheduling in areas such as Scheduler Central for Permitting, Work Orders and Util-ity Service Orders as well as Work Order Facilities room reservations

Appointment creation on records directly from the Munis client

Email services included with Office365, also known as Exchange Online, is also supported. Exchange Online must be integrated with the same on premise Active Directory environment used with Munis.

SharePoint Online is not supported with the Munis solution at this time.

More information on Office365 subscription plans can be found here: http://products.office.com/en-us/business/compare-office-365-for-business-plans

Apple Mac PC RequirementsApple Mac machines are supported with the Tyler Dashboard application using HTML5. There are some limits to Munis functionality, so please refer to the client options document on our knowledgebase that details what features will not work with this configuration: http://muniskb.tylertech.com/DocumentViewer.aspx?doc=+nMudAZBjFmYb7CCsyrpXg==&

Apple Mac PC Hardware Requirements

Minimum* RecommendedOperating System OS X 10.8 OS High Sierra 10.13Processor Intel Core i3 1.8 Ghz Intel Core i5 2.5+ Ghz (or bet-

ter)

Memory 2 GB RAM 8+ GB Disk Space 50 MB 100 MBScreen Resolution 1280 x 800 1920 x 1080

NOTE: Meeting the minimum requirements will ensure the Tyler applications will operate, but will not guarantee performance. All performance and benchmark testing is done with PC’s that meet (or ex-ceed) the ‘recommended’ hardware configuration.

Supported Apple Operating Systems High Sierra 10.13 (Recommended) X 10.8

Supported Mac PC Web Browsers Safari 11.0 (with auto-updates enabled)

Microsoft Office for Mac Microsoft Office 2016

http://muniskb.tylertech.com/DocumentViewer.aspx?doc=+nMudAZBjFmYb7CCsyrpXg==&

http://products.office.com/en-us/business/compare-office-365-for-business-plans

http://products.office.com/en-us/business/compare-office-365-for-business-plans

System Requirements for Munis Version 2018.1 V12 Microsoft Office 2011 Microsoft Office 365 Exchange 2016 Exchange 2013

Apple Mac OS High Sierra LimitationsMunis is fully supported on Mac OS High Sierra with the following exceptions. This functionality can be obtained using alternative solutions such as RDS to a Windows environment or “Windows on Mac” virtualization (e.g. Parallels Desktop for Mac, VMware Fusion).

Microsoft Office for Mac does not support connections to SQL OLAP cubes. Due to this Microsoft limitation, Mac users cannot access Munis Cubes.

Munis Next Year Budget Entry (NYBE) for Excel is a Microsoft Excel add-on is one of several ways users can input and maintain information related to next year budget entry. This add-on is only available for Microsoft Office (2010 and higher) on Windows platforms.

Tyler Reporting Services / SQL Server Reporting Services reports cannot be created or modified.

Advanced Tyler Content Manager functionality such as batch document scanning is not supported.

CLT iasWorld RequirementsCLT iasWorld and Tyler Cashiering have version requirements where Tyler Cashiering 2017.4 and later requires iasWorld release 7.2.3 (Patch 13), 2017.1 (Patch 1) and higher. Any iasWorld clients who take that version of iasWorld will require Tyler Cashiering 2017.4 or later.

EnerGov RequirementsEnerGov has a direct integration with Munis AR that requires EnerGov 2016.1 and Tyler Cashiering 2017.4 or later.

Munis MapLink System RequirementsThe following Operating Systems, Databases, and GIS systems are supported for the Munis MapLink product. If there are any questions regarding your current environment version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.



Supported GIS Systems ESRI ArcGIS for Server 10.1, 10.2, 10.3, and 10.4 Standard & Advanced

System Requirements for Munis Version 2018.1 V12 PC RequirementsNOTE: Munis Maplink utilizes the ESRI’s JavaScript API. Access to the ArcGIS JavaScript API v3.14 is required by the ArcGIS server: https://developers.arcgis.com/javascript/jshelp/intro_accessapi.html NOTE: ArcGIS must use HTTPS (SSL) if Munis MapLink is using HTTPS (SSL)

Munis Mobile System RequirementsThe following modules have been developed either specifically for mobile devices or have a mobile component. Please be aware that there are a variety of devices on the market and not all of them are tested on a regular basis. If you are interested in learning more about our mobile product offerings, please visit our Tyler KnowledgeBase or contact your account representative for a demonstration.

APPLICATION ANY MOBILE DEVICE

WINDOWS iOS ANDROID

Click2Report for Tyler Incident Management

App App

EnerGov Inspections App App AppEnerGov Enforcement Management

App

ExecuTime Timekeeping Mobile Web Mobile Web Mobile Web Mobile WebMunis Application Suite Web App Web App Web App Web AppMunis Field Inspector App AppMunis Self-Service Mobile Web Mobile Web Mobile Web Mobile WebMunis Employee Self-Service

App App

Munis Workflow Email App App App

Munis Work Orders App App App

App: Native mobile app available for download from respective app store.Mobile Web: Mobile optimized web site. Not all devices validated.Web App: HTML applications only. Not all devices validated. Not all web applications optimized for mobile devices / smaller screens. Some applications may require remote access configuration by client.Email: Munis Workflow can send emails with actionable links to process workflow from any device.

Munis Self Service System RequirementsThe following Operating Systems are supported for the Munis Self Service Web Server. If there are any questions regarding your current OS version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.

Tyler Technologies recommends Microsoft Windows Server 2016.

https://developers.arcgis.com/javascript/jshelp/intro_accessapi.html

System Requirements for Munis Version 2018.1 V12 Supported Operating Systems

64 bit – Microsoft Windows Server 2016 Standard & Datacenter


NOTE: Munis Self Service has no specific database version requirements.

Munis Self Service requires Microsoft Internet Information Server (IIS) for the web server.

Supported Web Browsers Chrome (most common versions supported by Google) Microsoft Internet Explorer (most common versions supported by Microsoft) Microsoft Edge (most common versions supported by Microsoft) Safari (most common versions supported by Apple) FireFox (most common supported versions)

Tyler Cashiering (2018.1) System RequirementsThe following Operating Systems and Databases are supported for the Tyler Cashiering product. If there are any questions regarding your current OS version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.

PC RequirementsNOTE: Tyler Cashiering is a PC application with a centralized SQL database. A Tyler Cashiering’s PC requirements must meet (or exceed) the ‘Recommended’ hardware PC specifications (see page 5).



Supported Databases 64 bit – Microsoft SQL Server 2017 Standard & Enterprise




Tyler Content Manager (2017.4) System RequirementsThe following Operating Systems and Databases are supported for the Tyler Content Manager product. If there are any questions regarding your current OS version, please call Tyler System Management Support at 800-772-2260 as they will be able to offer contracted customers a pro-active check of your system.

Tyler Technologies recommends Windows Server 2016 and SQL Server 2016.








PC RequirementsNOTE: A dedicated scanning machine must meet the ‘recommended’ PC server specifications (or better). For additional information, please see the Munis PC requirements (page 5).

Tyler Cubes System RequirementsThe following Databases are supported for the Tyler cubes product. If there are any questions regarding your current database version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.





Supported Clients Microsoft Office 2016, 2013, or 2010 (Excel) using Windows 7/8.1/10 as the operating system

NOTE: Tyler Cubes requires SQL Analysis Services and SQL Integration Services for cube creation. Access SQL OLAP cubes designed by Tyler using Excel.

Tyler Forms Printer Requirements

If you are using our Tyler Forms as a printing solution, please review the printing requirements docu-ment below:

http://muniskb.tylertech.com/DocumentViewer.aspx?doc=nhN/p1esvkpGr47oTIzL6w==

Tyler Identity and Tyler Infrastructure ServerAs of Munis Version 2017.1, Tyler Technologies introduced a new product for alternative means of authentication called Tyler Identity. In Munis version 2018.1 there will be 9 internal Tyler Identity applications per environment, with plans to add more sites for added functionality. Because of this, ERP

http://muniskb.tylertech.com/DocumentViewer.aspx?doc=nhN/p1esvkpGr47oTIzL6w==

System Requirements for Munis Version 2018.1 V12 Deployment will require on premise clients to provide a “Tyler Infrastructure Server” unless an existing “Munis Presentation Server” is already in use. Please refer to the Tyler Infrastructure Server – In Place Upgrades 2018.1 + document on the Munis KnowledgeBase for more information.Tyler Technologies recommends Microsoft Windows Server 2016.







Tyler Hub System RequirementsTyler Hub is a central application that brings together permissions-based data from multiple places, offering pages that target the tasks you perform daily. It provides options to quickly change the way you view data, and it features a variety of visualizations that help organize data to make it more meaningful.

The following Operating Systems and databases are supported for the Tyler Hub Application. All new installations and al upgrades will include Tyler Hub. If you are interested in learning more about our Tyler Hub product offering, please visit our website or contact your Account Representative for a demonstration.

Tyler Technologies recommends Microsoft Windows Server 2016.







Tyler Incident Management (2018.1) System RequirementsThe following Operating Systems and Databases are supported for the Tyler Incident Management product. If there are any questions regarding your current OS version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.

http://muniskb.tylertech.com/DocumentViewer.aspx?doc=WzERUqw5Qv8doRSckQhUkg==&

http://muniskb.tylertech.com/DocumentViewer.aspx?doc=WzERUqw5Qv8doRSckQhUkg==&








Supported PC Browsers Internet Explorer 11

Tyler Parks and Rec (2018.1) System RequirementsThe following Operating Systems and Databases are supported for the Tyler Parks and Rec product. If there are any questions regarding your current OS version, please call Tyler System Management Support at 800-772-2260 x 3851, as they will be able to offer contracted customers a pro-active check of your system.







Supported Web Browsers Microsoft Internet Explorer (most common versions supported by Microsoft) Chrome (most common versions supported by Google) Safari (most common versions supported by Apple) FireFox (most common supported versions)

What’s Next?If your existing server meets the requirements listed above, you are ready to install Munis Version 2018.1 V12. Tyler Technologies recommends installing the software into a test environment to start.

If your existing server does not meet the requirements listed above, please contact our Tyler System Management Support Department at 800-772-2260 x 3851, your Sales Representative, or the Tyler Technologies Deployment Coordinator at [email protected] for migration options.


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