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Overview This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone model 6901 and 6911. Physical Description of Cisco Unified IP Phone 6901, page 2 Physical Description of Cisco Unified IP Phone 6911, page 6 Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP) OL-25523-01 1

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Page 1: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Overview

This guide provides phone operating instructions and feature descriptions for the Cisco IP Phonemodel 6901and 6911.

• Physical Description of Cisco Unified IP Phone 6901, page 2

• Physical Description of Cisco Unified IP Phone 6911, page 6

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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Page 2: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Physical Description of Cisco Unified IP Phone 6901

DescriptionName

Functions as traditional handset and indicatesan incoming call (flashing red) or new voicemessage (steady red).

Handset with indicator light1

Places the call on hold.Hold button2

Dials the last dialed number.Redial button3

Allows you to pick up a second incoming call.The Line button LED indicates the call status,

Line button4

allows you to answer a ringing call and swapbetween two calls on the same line.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewPhysical Description of Cisco Unified IP Phone 6901

Page 3: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

You can also can use the line button to createa new call when the phone is idle. The LEDassociated with the line button lights up toreflect the line status.

Color LEDs indicate the line state:

• Green, steady—Active call

• Green, flashing—Held call

• Red, steady—Remote line in use (sharedline)

• Red, flashing—Remote line on hold

Controls the handset and the ringer volume(on-hook).

Volume button5

Allows you to dial phone numbers.Keypad6

Phone handset.Handset7

Phone ConnectionsFor your phone to work, it must be connected to the corporate IP telephony network. Your system administratorcan help you connect your phone.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewPhone Connections

Page 4: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Network port (10/100 SW) connection.IEEE 802.3af power enabled.

4Slot for Ethernet cable1

DC adaptor port (DC48V)5Handset connection2

Slot for DC adaptor cable6Slot for handset cable3

FootstandThe Cisco Unified IP Phone 6901 and 6961 has a foldable footstand. When the footstand is unfolded, it givesthe phone an elevated viewing angle.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewFootstand

Page 5: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Adjusting the Handset RestYou can adjust the handset rest of a wall-mounted phone so that the receiver does not slip out of the cradle.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewAdjusting the Handset Rest

Page 6: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Procedure

Step 1 Set the handset aside and pull the square plastic tab from the handset rest.Step 2 Rotate the tab halfway (180 degrees).Step 3 Hold the tab between two fingers, with the small notches (in the corners) facing you.Step 4 Make sure the tab lines up evenly with the slot in the cradle.Step 5 Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the

handset to the handset rest.

HookswitchThe hookswitch button is located on the cradle rest of your phone. You can press and quickly release thehookswitch button to activate features (hookflash) on your phone.

Physical Description of Cisco Unified IP Phone 6911

DescriptionName

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewHookswitch

Page 7: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Lights up to indicate a ringing call (flashingred) or a new voice message (steady red).

Handset with light strip1

A paper strip used to enter name and contactnumbers.

Paper label2

Transfers active calls to another extension.Transfer button3

Initiates the conference call.Conference button4

Places an active call on hold.Hold button5

Allows users to pick up a second incomingcall and to resume a help call. The LED showscall status.

Line button6

Selects the speakerphone as the default audiopath and initiates a new call, picks up an

Speakerphone button7

incoming call, or ends a call. During a call,the button is lit green. The speakerphone audiopath does not change until a new default audiopath is selected (for example, by picking upthe handset).

Allows you to dial phone numbers.Keypad8

Toggles the microphone on or off. When themicrophone is muted, the button is lit red.

Mute button9

Controls the handset and speakerphonevolume (off-hook) and the ringer volume(on-hook).

Volume button10

Auto-dials your voice messaging system(varies by system).

Messages button11

Dials the last dialed number.Redial button12

Depending on how your system administratorsets up the phone, the feature button provides

Feature button13

you access to several features like Speeddialing, Call Forward All, Call Park, Pickup,Group Pickup andMeetMeConference. Users

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewPhysical Description of Cisco Unified IP Phone 6911

Page 8: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

can configure up to nine items on the featurebutton. To access these features, press thefeature button followed by the numberassociated with the feature. You must pressthe feature button and the number within fiveseconds of each other. The number can onlybe a single digit number from 1–9.

Paper LabelThe Cisco Unified IP Phone 6911 does not include an LCD display. A paper strip is provided and can be usedto enter name and contact numbers.

Phone ConnectionsFor your phone to work, it must be connected to the corporate IP telephony network. Your system administratorcan help you connect your phone.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewPaper Label

Page 9: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Network port (10/100 SW) connection.IEEE 802.3af power enabled.

4DC adaptor port (DC48V)1

Access port (10/100 PC) connection5AC-to-DC power supply (optional)2

Handset connection6AC power wall plug (optional)3

FootstandIf your phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higheror lower viewing angle, depending on your preference.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewFootstand

Page 10: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Footstand slots for a lower viewing angle2Footstand slots for a higher viewing angle1

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewFootstand

Page 11: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Higher Viewing Angle

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewHigher Viewing Angle

Page 12: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Lower Viewing Angle

Adjusting the Handset RestYou can adjust the handset rest of a wall-mounted phone so that the receiver does not slip out of the cradle.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewLower Viewing Angle

Page 13: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Procedure

Step 1 Set the handset aside and pull the square plastic tab from the handset rest.Step 2 Rotate the tab halfway (180 degrees).Step 3 Hold the tab between two fingers, with the small notches (in the corners) facing you.Step 4 Make sure the tab lines up evenly with the slot in the cradle.Step 5 Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the

handset to the handset rest.

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewAdjusting the Handset Rest

Page 14: Overview - Cisco · Overview ThisguideprovidesphoneoperatinginstructionsandfeaturedescriptionsfortheCiscoIPPhonemodel6901 and6911. •PhysicalDescriptionofCiscoUnifiedIPPhone6901,page2

Cisco Unified IP Phone 6901 and 6911 User Guide forCisco Unified Communications Manager Express Version 9.0 (SIP)

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OverviewAdjusting the Handset Rest