- 1 -

Overseas Travel – May 2017

Department of Environment, Water and Natural Resources

No of

travellers Destination Reasons for Travel Total Cost of Travel1

1 Qingdao - China and Jinan, Shanghai - Hong Kong

To attend the States and Regions Alliance at the Under2 Clean Energy Forum

$14,834.39

Approved for publication – June 2017

Example disclaimer - Note: These details are correct as at the date approved for publication. Figures may be rounded and have not been audited.

Please contact email [include agency contact area/officer email address or phone number] if you would like to see copies of receipts, travel outcome documentation and

itineraries for this travel.

This work is licensed under a Creative Commons Attribution (BY) 3.0 Australia Licence http://creativecommons.org/licenses/by/3.0/au/ To attribute this material, cite Government of South Australia

1 Excludes salary costs.

- 1 -

Overseas Travel – May 2017

Chief Executive

No of

travellers Destination

Reasons for

Travel

Outcomes of

Travel

Travel

Itinerary1

Total Cost of

Travel2

Travel

Receipts3

1

Jinan and

Shanghai,

China

(10 May 2017

to 15 May

2017)

To attend the Investment

Conference and Roadshow, Invest in

Australia: South Australia, The

Gateway to Australia

See report attached

See attached

$9,170.36

See attached

Approved for publication – June 2017

Example disclaimer - Note: These details are correct as at the date approved for publication. Figures may be rounded and have not been audited.

This work is licensed under a Creative Commons Attribution (BY) 3.0 Australia Licence http://creativecommons.org/licenses/by/3.0/au/ To attribute this material, cite Government of South Australia

1 Scanned copies of itineraries to be attached. 2 Excludes salary costs. 3 Scanned copies of all receipts/invoices to be attached.

1  

SOUTH AUSTRALIAN BUSINESS MISSION TO CHINA,

8 TO 16 MAY 2017

KEY OUTCOMES AND ACTIONS FROM WATER PROGRAM

Activity Summary and Key Outcomes Action Items and Next Steps

9 May 2017

Roundtable with Qingdao Environment Protection Bureau and Qingdao Water:

Ms CHEN Ning, Deputy Director General, Qingdao Environment Protection Bureau

Mr WANG Fuhao, Qingdao Water

Significant recent investments in wastewater treatment

Significant recycling of water and biogas

Pilot projects being undertake on greater re-use of treated wastewater in buildings

Key challenges are to reduce coastal discharge and capture energy for re-use

Groundwater use prohibited

Ongoing water security issues

Issues with the technology and approaches to stormwater and sponge city initiatives

Number of major urban renewal projects with associated soil and water contamination constraints

Possible areas of cooperation:

Alternative technologies and approaches for the treatment and recycling of wastewater;

Risk assessment methodologies for assessing the impacts of climate change on water supply arrangements and urban planning;

The design of urban renewal areas, providing more liveable and green urban spaces;

Technologies and design approaches to improve the effectiveness of stormwater infrastructure for both water quality improvement and flood mitigation

Letter from Karlene Maywald to Ms CHEN requesting further discussion on opportunities and possible pilot projects

Fion and Jing (SA Office) to continue engagement and further assess opportunities

Discuss possible joint engagement in activities with City of Adelaide linked to Carbon Neutral Adelaide

Organise for a further teleconference in July

Seek their visit to South Australia in September

Possible follow up meeting in September linked to Jinan Spring Festival

9 May 2017

Roundtable with Qingdao National High-tech Industrial Development Zone:

Ms QI Yue, Division Chief, Bureau of Economic

Focus on implementing sponge city concepts in the development

Implementation of new river basin management approaches in area

Future coastal flooding risks

Planned for 1/3 ecological area, 1/3 residential and 1/3 industry

Letter from Karlene Maywald to Ms QI requesting further discussion on opportunities and possible pilot projects

Develop specific proposal for stormwater harvesting, MAR and soil remediation with relevant SA companies

2  

Activity Summary and Key Outcomes Action Items and Next Steps

Development, Qingdao National High-tech Industrial Development Zone

Recycled water being proposed for irrigation and residential use

Issues with soil remediation due to salinity

Gradual implementation and trial of sponge city initiatives

Looking to develop low carbon zone

Possible areas of cooperation:

Pilot project in regard to stormwater harvesting and re-use

Pilot project on managed aquifer recharge to reduce soil salinity

Pilot project on soil remediation

Possible training activity on catchment based river management

Submit proposals to Ms QI

Fion and Jing (SA Office) to facilitate engagement on projects

Discuss possible joint engagement in activities with City of Adelaide

Seek to follow up with meeting in September linked to Jinan Spring Festival

10 May 2017

Roundtable with Qingdao Municipal Commission of Urban-Rural Development:

Mr SUN Zongxian, Deputy Director General, Qingdao Municipal Commission of Urban-Rural Development

Target of 25% of the urban area being developed into sponge city by 2020

General and detailed planning underway

Pilot site in Licang District

Key interest in technology and financing arrangements

Water security issues, currently proposing to build a desalination plant

Need for technology support and financing models for soil remediation

Assistance and advice on regulatory models

Interest in different approaches to wastewater treatment, including decentralised

Interest in urban planning and approaches linked to liveability

Possible areas of cooperation:

Stormwater harvesting and re-use and flood mitigation

New wastewater treatment and re-use technologies and methods

Greening and urban design to improve liveability in new urban precincts

Heat mapping and risk assessment to improve responses to climate change

Letter from Karlene Maywald to Mr SUN requesting further discussion on opportunities and possible pilot projects

Fion and Jing (SA Office) to continue engagement and further assess opportunities

Discuss possible joint engagement in activities with City of Adelaide linked to Carbon Neutral Adelaide

Organise for a further teleconference in July

Seek their visit to South Australia in September

Possible follow up meeting in September linked to Jinan Spring Festival

3  

Activity Summary and Key Outcomes Action Items and Next Steps

Financing and funding models for new stormwater infrastructure and soil remediation

   

4  

Activity Summary and Key Outcomes Action Items and Next Steps

11 May 2017

Jinan South Australia Sponge City Steering Committee:

Mr JIANG Donfeng, Deputy Director General, Jinan Bureau of Commerce

Key targets for sponge city initiatives in Jinan are to retain 75% of water on site, increase water security and improve storage systems (retention)

Number of projects underway covering water quality, waterway rehabilitation, flood mitigation and updated technical manuals

Key future targets for engagement with SA are to import MAR technology, establish ongoing collaborative arrangement and develop regular joint forums

Interest in assessing the social and economic benefits of sponge city technologies

Need for better university and research linkages

Three pilot areas available for MAR trial which need to be assessed and selected

Report to be jointly written by Jinan and South Australia for Mayor on MAR pilot project and as basis for agreement to engage Australia China Sponge City Consortium (within two months)

Additional opportunities for projects relating to elevated roads and residential developments

Look to increase industry interaction on sponge cities between SA and Jinan – invitation to attend Jinan Spring Festival and present in industry capability

Next steps are to finalise arrangements for ongoing operation of steering committee, finalise report on pilot project for Mayor and identify potential R&D linkages

Seek next meeting of steering committee in September 2017

Possible areas of cooperation:

Additional projects regarding elevated roads and residential developments

Ongoing operation of steering committee

Letter from Sandy Pitcher to Mr JIANG confirming the need to establish arrangements for ongoing operation of steering committee and joint preparation of report on pilot MAR project (governance, finance and regulatory frameworks, agency interactions)

Letter from Karlene Maywald to Ms NIE and Mr LIU thanking them for their support and identifying the need for ongoing cooperation

Letter from Karlene Maywald to Deputy Mayor ZHANG confirming the need for ongoing cooperation on sponge city projects

Fion and Jing (SA Office) to facilitate ongoing contact and identification of next steps

Engage with City of Onkaparinga on their role in progressing projects and new initiatives

Seek follow up teleconference on terms of reference and next steps

Seek formal invitation to Spring Festival

Start organisation of local companies and approach to engaging in Spring Festival

   

5  

Activity Summary and Key Outcomes Action Items and Next Steps

11 May 2017

Water Cooperation Forum and Business Matching:

Mr WANG Ande, Director General, Shandong Environment Protection Department

Overall interest in engaging South Australian water expertise across industry, government and research

Key areas of interest in regard to wastewater treatment technologies, wetland design and soil remediation

MOU with Shandong Environment Protection Department provides the framework for future cooperation

Possible areas of cooperation:

Ongoing training program for Shandong Environment Protection Department officials (first in July 2017)

Environment industry partnerships

Wetland design

Wastewater treatment

Letter from Sandy Pitcher to Mr WANG supporting ongoing cooperation in key areas and the need for practical elements under the MOU

Development of proposals for pilot initiatives under the MOU by DEWNR, EPA and GISA, jointly with industry

Fion and Jing (SA Office) to facilitate ongoing contact and identification of next steps

Organise training program for July delegation

Seek follow up dialogue as part of Jinan Spring Festival in September 2017

11 May 2017

Meeting between DEWNR and Shandong Environment Protection Department:

Ms DONG Xiujuan, Deputy Director General, Shandong Environment Protection Department

Overall interest in establishing better cooperative arrangements with SA on environment protection policy, industry, technology and research

Ability to pursue new collaborations under MOU

Seek further discussion on ongoing training activities

Possible areas of cooperation:

Ongoing training program for

Shandong Environment Protection

Department officials (first in July 2017)

Environment industry partnerships

Wetland design

Wastewater treatment

Letter from Sandy Pitcher to Ms DONG supporting ongoing cooperation in key areas and the need for practical elements under the MOU

Development of proposals for pilot initiatives under the MOU by DEWNR, EPA and GISA, jointly with industry (as above)

12 May 2017

Site Visit of Yucheng Eco-park:

Mr WANG Baofeng, Vice Mayor of Yucheng City

Mr TIAN Jinrong, Director General, Yucheng City Environment Protection Bureau

Significant treatment of wastewater from plant

100% of sewage treated through plant for water for irrigation and above ground wetland parks, and construction material and fuel briquettes

Interest of Vice Mayor in implementation of sponge city technologies and approaches

Possible areas of cooperation:

Pilot projects in sponge city in Yucheng

Letter from Karlene Maywald to Mr WANG requesting further discussion on opportunities and possible pilot projects in Yucheng

Letter of thanks to Mr TIAN from Karlene Maywald

Fion and Jing (SA Office) to continue engagement and further assess opportunities

6  

Activity Summary and Key Outcomes Action Items and Next Steps

Potential follow up teleconference on SA capabilities and opportunities

12 May 2017

Launch of Australia China Sponge City Consortium Office and R&D Centre in Jinan:

Mr JIANG Donfeng, Deputy Director General, Jinan Bureau of Commerce

Joint opening/announcement of following initiatives:

o Australia China Sponge City Consortium's office in Jinan - located at Jinan Municipal Engineering Design & Research Institute (Group) Co. Ltd

o Australian Asian Chamber of Commerce and Industry's office in Jinan - located at Shandong Ronghuiguantong Corp office

o Sponge City R&D Centre (Technology) – located at Jinan Public Utility Service and Jinan Drainage management service Centre

o Sponge City R&D Centre (Products) - located at Shandong Ronghuiguantong Corp office

Organise relevant media for these announcements

13 May 2017

Introductory Session on Environment/Water Business and China and Cooperative Opportunities with Greenment:

Ms Joanne Wood, Chairman, Capital 8

Ms WANG Shuya, Director, Greenment

Overview of key business trends in China and linkages with the Government’s 13th five year plan

Environmental sustainability is a key foundation of the five year plan

Significant link to urban development agenda and sustainability

Eco friendly good and clean energy cars a key sectoral area of focus in the current five year plan

Key reform projects include Made in China 2025, Belt and Road and RMB internationalisation

Key areas of Chinese investment in supply channels, sales, brands, technology, R&D, natural resources and management knowhow

Still decades of future growth

Need to understand and align with local interests and engage with authorities who are tasked with transforming the five year plan into reality

Letter from Karlene Maywald to Ms WANG requesting further discussion on opportunities in regard to soil and water remediation, design and technologies for carbon neutrality and climate resilience, stormwater harvesting and managed aquifer recharge and nature based tourism.

Thank you letter from Sandy Pitcher to Joanne Wood

Seek follow up teleconference with Ms WANG

Invite MS WANG to visit South Australia to understand local capabilities

Follow up discussion with Joanne Wood on possible support

Undertake analysis on water company capability and

7  

Activity Summary and Key Outcomes Action Items and Next Steps

From 1 January 2017, 51% of civil servants performance assessed on environmental performance

For priority sectors it is important to understand grants, capacity building and export arrangements

Need to identify partners in Shandong to for SA companies to partner with

Greenment provides financial, technical and management support for integrating green practices in industry

Focus on green agriculture, consulting, tourism, energy and trading

Suggest that focus of activity to leverage into sponge city should be at county level and in ‘thematic towns’

Need to look at engaging through major developers to engage SA technology and services

Possible areas of cooperation:

Possible partnerships between Greenment and SA water companies

Possible link between DEWNR and Greenment on nature based tourism

Possible engagement with developers for use of SA capabilities

Consider a joint investment project between Rajasthan, Shandong and South Australia

possible partners in Shandong

15 May 2017

Briefing with Austrade on Water Opportunities in Shanghai and China

Mr Matthew Brent, Trade Commissioner, Austrade, Shanghai

Key demand in China for financial, business and funding models for remediation and environment protect

Soil remediation activity is relatively new and potential demand is large

Ministry of Environment Protection has an economic cooperation office that could link to local capability

Environment industry in China is valued at RMB2.8 trillion

PPP projects for sponge cities receive an extra 10% funding

CECC environment summit in Beijing in June

Seek follow up discussion with Austrade on collaboration

Seek existing market information from Austrade

Seek entry point into agriculture and water policy exchange program through Austrade

Seek a partnership with Austrade on a supply chain mapping project

8  

Activity Summary and Key Outcomes Action Items and Next Steps

Commonwealth water mission to China in November

National agriculture and water policy exchange and policy roundtable

Need for assessment of water and environment supply chains in China to identify possible market entry points and partnerships

Possible areas of cooperation:

Engagement in agriculture and water policy exchange

Joint project on supply chain mapping in China

16 May 2017

Briefing with Austrade on Water Opportunities in Hong Kong:

Ms Alice Jim, South Australian Business Development Manager, Hong Kong & Macau

70% of Hong Kong’s water imported from China

New FTA between Australia and Hong Kong proposed, with a focus on services

Economy in Hong Kong 90% services, while in China services account for 20%

Focus on smart city development in Hong Kong, including smart environment which covers green buildings, green energy and green urban planning

Industrial wastewater treatment continues to be a challenge

Austrade Hong Kong are develop a strategy around accessing smart city initiatives

Key water initiatives in Hong Kong currently include the construction of a desalination plant, further water recycling and the establishment of an intelligent water network

Possible water related investment partners in Hong Kong for SA businesses

Possible areas of cooperation:

Smart cities area

Construction of desalination plant

Technologies and design around wastewater and stormwater recycling

Engage with Austrade Hong Kong on the smart city strategy and opportunities for SA businesses

9  

Activity Summary and Key Outcomes Action Items and Next Steps

16 May 2017

Roundtable with Hong Kong Water Supplies Department and Drainage Services Department:

Mr FONG Michael, Assistant Director, Projects and Development, Drainage Services Department

Mr WONG, Man Ching, Assistant Director, Mechanical and Electrical, Water Supplies Department

Interested in adding more competition to the local water industry market

Interest in compact wastewater treatment technologies for new developments

Currently reviewing drainage masterplans to identify future stormwater requirements

Number of studies also being undertaken on water quality in East Kowloon

Key focus on water course rehabilitation

Approximate future allocation of HK$2 billion for future stormwater projects

Key focus for water supplies is on total water management, including water recycling

Interest in water network optimisation approaches

Possible areas of cooperation:

Consultancy opportunities for reviews of drainage masterplans

Water quality monitoring for the East Kowloon project

Watercourse rehabilitation projects

SA Water network optimisation approaches

Engagement in projects for stormwater and wastewater recycling

Letter from Karlene Maywald to Mr FONG and Mr WONG identifying areas for future collaboration

Invite representatives from Hong Kong Water Supplies Department and Drainage Services Department to Adelaide to see SA capability

Continue engagement on opportunities through Alice Jim

16 May 2017

Roundtable with Hong Kong Productivity Council:

Ms MAK Agnes, Executive Director, Hong Kong Productivity Council

Mr MA Anthony, Principal Consultant, Water, Hong Kong Productivity Council

Productivity Council have a focus on supporting R&D to improve industry competitiveness and efficiency

Water focus primarily on wastewater treatment

Opportunity to link SA research and technology with Hong Kong industry

Also an opportunity to link with Productivity Council into China more generally

Significant interest in stormwater treatment and bio filtration and wastewater treatment

Ability to leverage Productivity Council for demonstration projects in Hong Kong and China

Letter from Karlene Maywald to Ms MAK identifying areas for future collaboration and facilitating an introduction to WRA and WARDA

Invite Ms MAK to visit SA to understand capability

Continue engagement on opportunities through Alice Jim

Organise possible delegation for Hong Kong smart city forum

10  

Activity Summary and Key Outcomes Action Items and Next Steps

Possible linkages with local professional groups and WIA

Invitation to attend the Hong Kong smart city forum in September 2017 to showcase South Australian expertise

Possible areas of cooperation:

Application of wastewater and stormwater treatment technologies and design in demonstration projects

Linkages between SA research capability and Productivity Council

Delegation of SA companies to participate in Hong Kong smart city forum in September 2017

   

11  

Activity Summary and Key Outcomes Action Items and Next Steps

16 May 2017

Discussion on Water Management Issues at Ocean Park:

Mr Walter Kerr, Executive Director, Project Development, Ocean Park

Overview of design elements for new water park

Limited opportunities for SA participation in water park

Possible use of SA capability in new Fullerton Hotel

General drive for sustainability practices in Ocean Park

Possible areas of cooperation:

Use of SA water capabilities in new Fullerton Hotel

Possible promotion of SA water capabilities linked to hotel

Engage with Fullerton Hotel on possible use of SA design and technology

Follow up thank you letter from Karlene Maywald to Mr Kerr

Additional areas of follow-up and activity:

Letter from Karlene Maywald to Deputy Mayor Zhang re ongoing collaboration with Jinan on sponge city initiatives

Letter of thanks from Karlene Maywald to Ms ZHAO Le from Shandong Foreign Affairs Bureau

Develop an overarching water and environment strategy for China, with a focus on activity in Shandong over the remainder of 2017

Develop a communications strategy and key messages to support the overall water and environment strategy

Explore a joint India/China initiative between South Australia, Rajasthan and Shandong

  Trip on 10 May 17 Trip locator: FMIUBI Date: 27 Apr 17

Traveler Ms Sandra Joy PITCHER

Service Center CWT Service Centre Australia 33 KING WILLIAM STREET ADELAIDE SA 5000

Direct +61 8 8124 9360 Emergency Travel Service

+61 8 8124 9360 *Additional service fees may apply

Fax +61 8 8127 8027 Email sagdom.adl.au@contactcwt.com

QUICK ITINERARY STATUS Flight Confirmed

Hotel Confirmed

Rail None

Car None

IMPORTANT INFORMATION

This document reflects the latest status of your booking. The information provided is correct at the time of sending When you receive your travel document, please verify it immediately. If you have any questions, contact your Service Center.

Wed 10 May, 2017 Booking Reference KOIM92

Flight CATHAY PACIFIC AIRWAYS CX174       DEPARTURE Adelaide (ADL - Terminal MAIN) ARRIVAL Hong Kong (HKG - Terminal 1)   06:25 - 10 May 17   13:45 - 10 May 17  Please allow sufficient time for check-in and security procedures

Booking status Confirmed  (ticket not yet issued)

Flight duration 08:50 (non-stop)

Equipment Airbus A330-300 Meal available Yes Seat 16K Frequent flyer card QF1056907 Class Business (D) Free baggage allowance for adult traveler Not specified

Notes:

Wed 10 May, 2017 Booking Reference ND152Y

Flight SHENZHEN AIRLINES ZH9090       DEPARTURE Hong Kong (HKG - Terminal 2) ARRIVAL Jinan (TNA)   16:50 - 10 May 17   20:00 - 10 May 17  Please allow sufficient time for check-in and security procedures

Booking status Confirmed  (ticket not yet issued)

Flight duration 03:10 (non-stop)

Equipment Airbus A320 Meal available Yes Seat Not specified Class Business (C) Free baggage allowance for adult traveler Not specified

Notes:

Fri 12 May, 2017 Confirmation 81803523

Hotel THE PORTMAN RITZ CALOCATION SHANGHAI CENTER 1376 WEST NANJ

SHANGHAI CN 200040 CN  

CONTACT Tel. 86-21-62798888   Fax 86-21-62798800    

Booking status Confirmed Departure date Mon 15 May 17 Room type COR Rate description CORPORATE RATE

REGULAR RATE, SEE RATE RULES, CLUB SKYLINE ROOM, CLUB LEVEL, GUEST ROOM, SKYLINE VIEW MAX OCCUPANCY- 3 GUESTS CLUB SKYLINE ROOM, 1 KING OR 2 TWIN SINGLE BED-S-, MINI-FRIDGE, 45SQM 484SQFT, LIVING SITTING AREA, COFFEE TEA MAKER COMPLIMENTARY WIFI

Night(s) 3 Room rate 12 May CNY 2,130.00  

13 May CNY 2,130.00  14 May CNY 2,130.00  

Taxes & fees CNY 1,060.00  Total amount CNY 7,450.00  

INTERNET ACCESS IS AVAILABLE IN ALL GUEST ROOMS.

Guaranteed YES Rate code K00 Cancellation policy 01D CANCEL 1 DAYS

PRIOR TO ARRIVAL

Notes:PAYMENT TO BE PAID DIRECTLY AT THE HOTEL GUARANTEED BY TRAVELLER CREDIT CARD VI CANCELLATION POLICY PLEASE SEE DETAILS BELOW IN NOTES FIELD CANCELLATION RULES CANCEL PERMITTED UP TO 01 DAYS BEFORE ARRIVAL 2130.00 CNY CANCEL FEE PER ROOM COST/NIGHT ROOM 2130.00 CNY SI-GOVT OF STH AUST NSMKG KING PLS PAY OWN ACCT *H01*

Mon 15 May, 2017 Booking Reference KOIM92

Flight CATHAY PACIFIC AIRWAYS CX369       DEPARTURE Shanghai Pu Dong (PVG - Terminal 2) ARRIVAL Hong Kong (HKG - Terminal 1)   17:40 - 15 May 17   20:20 - 15 May 17  Please allow sufficient time for check-in and security procedures

Booking status Confirmed  (ticket not yet issued)

Flight duration 02:40 (non-stop)

Equipment Airbus A330-300 Meal available Yes Seat 12A (Window) Frequent flyer card QF1056907 Class Business (I) Free baggage allowance for adult traveler Not specified

Notes:

Mon 15 May, 2017 Booking Reference KOIM92

Flight CATHAY PACIFIC AIRWAYS CX2135       DEPARTURE Hong Kong (HKG - Terminal 1) ARRIVAL Adelaide (ADL - Terminal MAIN)   21:45 - 15 May 17   07:55 - 16 May 17  Please allow sufficient time for check-in and security procedures

Booking status Confirmed  (ticket not yet issued)

Flight duration 08:40 (non-stop)

Equipment Airbus A330-300 Meal available Yes Seat 16A Frequent flyer card QF1056907 Class Business (I) Free baggage allowance for adult traveler Not specified

Notes:

Do you need a car for this trip? There is currently no rental car included in this reservation. We can help you get the best rates available at your destination.

Call your service center or go to your online booking Web site to add a rental car to this reservation.

GENERAL INFORMATION ------------------------------------------------------- AIRFARE NOTE - IF YOUR RESERVATION INCLUDES AIR TRAVEL THE FARE QUOTED IS NOT GUARANTEED AND IS SUBJECT TO CHANGE UNTIL ALL TICKETS HAVE BEEN ISSUED AND E-TICKET RECEIPT VALIDATED AGAINST QUOTED AMOUNT. THE QUOTED AIRFARE MAY INCREASE AT THE TIME OF TICKETING BY THE MERCHANT FEE, SUBJECT TO THE AIRLINES/AIRFARE PAYMENT RESTRICTIONS. ------------------------------------------------------- ETICKETS - WE STRONGLY ADVISE YOU CARRY A PRINTED COPY OF YOUR ETICKETS FOR INTERNATIONAL TRAVEL. ACCESS TO YOUR ETICKET IS AVAILABLE ON YOUR FINAL ITINERARY. ------------------------------------------------------- WE RECOMMEND THE FOLLOWING AIRPORT CHECK-IN TIMES DOMESTIC - 45 MINUTES PRIOR INTERNATIONAL BUSINESS/FIRST CLASS - 90 MINUTES PRIOR INTERNATIONAL ECONOMY CLASS - 2 HOURS PRIOR ------------------------------------------------------- PRIVACY NOTE - ALL INFORMATION PROVIDED BY YOU, OR ANY OTHER PARTY SUCH AS YOUR EMPLOYER TO CWT WILL BE USED BY CWT, ITS RELATED COMPANIES AND OTHER TRAVEL SERVICE PROVIDERS REQUIRING THIS INFORMATION, IN ORDER TO MAKE AND PROCESS YOUR REQUESTED TRAVEL ARRANGEMENTS. A COPY OF CWTS PRIVACY/DATA PROTECTION POLICY CAN BE OBTAINED ONLINE AT HTTP.//WWW.CARLSONWAGONLIT.COM . PLEASE NOTE THAT AIRLINES MAY BE REQUIRED BY LAW TO PASS INFORMATION CONTAINED IN THIS RESERVATION TO CUSTOMS AND IMMIGRATION AUTHORITIES WHEN REQUESTED. ------------------------------------------------------- CARLSON WAGONLIT TRAVEL STRONGLY RECOMMENDS THAT ALL TRAVELLERS VISIT THE AUSTRALIAN DEPT OF FOREIGN AFFAIRS AND TRADE WEBSITE WWW.SMARTRAVELLER.GOV.AU . FOR THE LATEST COUNTRY SPECIFIC TRAVEL ADVICE NOTICES

PASSPORT/VISA AND ENTRY REQUIREMENTS CAN BE FOUND AT WWW.CIBTVISAS.COM.AU/CWTVISATC ------------------------------------------------------- CWT, IN PROVIDING VARIOUS TRAVEL SERVICES ACTS SOLELY IN ITS CAPACITY AS THE AGENT OF TRAVEL SUPPLIERS. CWT DOES NOT GUARANTEE NOR IS LIABLE THAT SERVICES WILL BE PROVIDED BY ANY SUPPLIER. CWT CANNOT GUARANTEE THAT CHANGES NOT LIMITED TO PRICE, SCHEDULE, AND EQUIPMENT MAY RESULT IN SUBSEQUENT PAYMENT. CWT DISCLAIMS ALL LIABILITY FOR ERRORS OR BIAS IN BOOKING/INFORMATION WHICH IS NOT UNDER ITS CONTROL. ------------------------------------------------------- IMPORTANT INFORMATION FOR AUSTRALIAN TRAVELERS TO USA IF TRAVELING TO THE USA UNDER THE VISA WAIVER PROGRAM, APPLY FOR AUTHORISATION 72 HOURS PRIOR TO DEPARTURE AT ESTA WEB SITE HTTPS.//ESTA.CBP.DHS.GOV/ESTA FOR OTHER NATIONALITIES - HTTP.//TRAVEL.STATE.GOV/VISA ------------------------------------------------------- INSURANCE INFORMATION - INSURANCE COVER IS PROVIDED BY SAICORP FOR OVERSEAS AND INTERSTATE TRAVEL ON SA GOVERNMENT BUSINESS FOR A MAXIMUM OF 180 DAYS. IF YOU REQUIRE ASSISTANCE ANYWHERE IN THE WORLD, CONTACT THE LOCAL TELEPHONE OPERATOR AND ASK FOR A REVERSE CHARGE CALL TO ACCIDENT AND HEALTH INTERNATIONAL ON 61 2 99786666 AND QUOTE POLICY NUMBER 0023171 WEBSITE - HTTP.//WWW.SAFA.SA.GOV.AU/ ------------------------------------------------------- CWT AFTER HOURS EMERGENCY CONTACT NUMBERS WITHIN AUSTRALIA 1300 781 018 OUTSIDE AUSTRALIA 61 8 8124 9360 ------------------------------------------------------- ----------AIRLINE CREDIT CARD SURCHARGE--------------- AIRLINES BOOKED AND TICKETED IN AUSTRALIA AND PAID FOR USING A CREDIT, CHARGE OR DEBIT CARD MAY BE SUBJECT TO A SURCHARGE APPLIED BY THE AIRLINE AT TIME OF TICKETING THE RESERVATION SYSTEM IS UNABLE TO ESTABLISH THE FORM OF PAYMENT AT THE TIME OF QUOTING THEREFORE THE CHARGE TO YOUR CARD MAY VARY DEPENDING ON THE FORM OF PAYMENT USED AND THE DESTINATION ------------------------------------------------------ PLEASE SEE VIRGIN AUSTRALIA PRIVACY STATEMENT FOR FLIGHT BOOKINGS AND PRIVACY POLICY FOR DETAILS ON HOW YOUR PERSONAL INFORMATION WILL BE HANDLED. AVAILABLE AT WWW.VIRGINAUSTRALIA.COM/PRIVACY ------------------------------------------------------- ------------------------------------------------------- ------------------------------------------------------- CARLSON WAGONLIT ABN 83069087538 ------------------- ITINERARY QUOTE ------------------- FARE QUOTE NUMBER 1 ATTENTION-CATE GANLEY DATE QUOTED-27APR17 CONSULTANT NAME-MICHELLE CECE AIRLINE-CATHAY PACIFIC AIRWAYS ROUTING-ADL / HKG / SHA / HKG / ADL FARE BASIS-D1YAUN/CORP I1YAUN/CORP CONDITIONS - - VALID CATHAY PACIFIC FLIGHTS ONLY - CHANGES PERMITTED SUBJECT TO SAME CLASS AVAILABILITY - ..ADDITIONAL FARE/LOCAL TAXES MAY APPLY - NO SHOW - FEE AUD330 - CANCELLATIONS PERMITTED..BEFORE DEPARTURE - FEE AUD330 - ..AFTER DEPARTURE - FEE AUD550 - MINIMUM STAY - NIL / MAXIMUM STAY - 1 YEAR MUST BE ISSUED BY-27APR17 VISA INFO - VISA REQUIRED FOR TRAVEL TO CHINA -BASE FARE - AUD 4705.00 -TAX - AUD 244.07 -FEE - AUD 73.90 -TOTAL - AUD 5022.97 . -*ALL PRICES SUBJECT TO CHANGE AT ANYTIME WITHOUT NOTICE* . ---------------------- END QUOTE ---------------------- ------------------- ITINERARY QUOTE ------------------- FARE QUOTE NUMBER 2 ATTENTION-CATE GANLEY DATE QUOTED-27APR17 CONSULTANT NAME-MICHELLE CECE AIRLINE-SHENZHEN AIRLINES ROUTING-HKG / TNA FARE BASIS-COWHK9 CONDITIONS - - VALID SHENZHEN AIRLINES SERVICES ONLY - CHANGES PERMITTED SUBEJECT TO SAME CLASS AVAILABILITY - ..ADDITIONAL FARE/LOCAL TAXES MAY APPLY - FEE AUD30 - CANCELLATIONS PERMITTED - FEE AUD30 - MINIMUM STAY - NIL / MAXIMUM STAY - 1 YEAR MUST BE ISSUED BY-27APR17 VISA INFO - VISA REQUIRED FOR TRAVEL TO CHINA

-BASE FARE - AUD 857.00 -TAX - AUD 77.80 -TOTAL - AUD 934.80 . -*ALL PRICES SUBJECT TO CHANGE AT ANYTIME WITHOUT NOTICE* . ---------------------- END QUOTE ----------------------

This itinerary and receipt constitutes the air “passenger ticket” for the purposes of the Montreal and Warsaw Convention Regime as well as the confirmation of the reservation for other travel services (such as hotel accommodations, car rentals, etc.). Each traveler listed on this document agrees to the terms and conditions which are part of these reservations.CWT is committed to protecting your personal data and privacy. Read CWT’s Traveler Notice to understand what information CWT collects and why, how CWT uses it and stores it, and how to review and update it. For further information, please see CWT’s Data Protection & Privacy Policy.

Copyright © 2009-2017 CWT  | Traveler Resources | Savvy traveler blog

CopyCopyCopyCopy

1 / 11 / 11 / 11 / 1

CopyCopyCopyCopy

1 / 11 / 11 / 11 / 1