Outreach and Enrollment Work Planning

Now until November 15th, and Beyond!

Activities Timeline Expected Outcomes Measure of Effectiveness

Status/Comments

Outreach Staff Member Name: Work Plan Period: Goal: Strategy 1:

•Specific•Measurable•Attainable•Relevant•Time bound

Activities Timeline Expected Outcomes Measure of Effectiveness

Status/Comments

Create a list of organizations to partner with

May 1st Complete:Listed 15 potential organizations to target, including local church, job services center, divorce attorney, temp agency

Identify contact person at each organization

May 15th Contact is initiated with at least 5 new organizations

# of organizations willing to partner with health center

Complete:8 of the organizations agreed to partner with the health center, including…

Distribute information to these organizations

June 1st People will learn that they may be eligible for a special enrollment period and the health center is a place to get enrollment help

# of people referred to health center from each organization

Complete: 15 people referred from

Lutheran Church after marriage ceremonies

25 people referred from job services center

Host trainings at at least 5 of these organizations

June 1st-November 15th

All organizations will want their staff to be trained on O&E and the special enrollment periods

# of trainings completed

In Progress:3 trainings completed, at …

Outreach Staff Member Name: AlyssaWork Plan Period: April 15 - November 15Goal: Increase awareness of the special enrollment periodsStrategy 1: Form new partnerships with organizations in the community that work with people likely to be eligible for special enrollment periods (qualifying life events)

Activities Timeline Expected Outcomes Measure of Effectiveness

Status/Comments

Educate health center providers about the existence of special enrollment periods

April 15- May 15, and ongoing

All health center providers are aware that some patients may qualify for special enrollment periods

# of referrals within the CHC from providers to O&E staff

Complete: Provider trainings took place April 28th and May 4th during lunchtime meetings8 patients referred to O&E staff from providers7- New babies1- Moved into nursing home6 of these people eligible for special enrollment period

Educate health center behavioral health staff about the existence of special enrollment periods

April 15- May 15, and ongoing

All health center behavioral health staff are aware that some patients may qualify for special enrollment periods

# of referrals within the CHC from behavioral health staff to O&E staff

Complete: Behavioral health staff trainings took place April 28th and May 4th during lunchtime meetings.15 patients referred to O&E staff from providers13- Divorces2- Loss of spouse 6 of these people eligible for special enrollment period

Advertise in health center

April 15-November 15

Waiting room and provider rooms have visible information about special enrollment periods

# people who come to O&E staff reporting they saw something in the health center

Ongoing 4 people reported they saw advertising in the health center 1 was eligible for special enrollment period

Goal: Increase awareness of the special enrollment periodsStrategy 2: Get the word out to current health center patients about the special enrollment periods

Activities Timeline Staff Responsible

Expected Outcomes Measure of Effectiveness

Status/Comments

Channel 9 Health Fair

May 14th, 9:00 am – 3:00 pm, downtown Missoula

Mary 9:00-12:00Joe 12:00-3:00

20 enrollment appointments

# of appointments made

13/20 showed up for their appointments, 11 got enrolled in the marketplace

Nepalese Cultural Fair

May 20th, 5:00 pm-7:00 pm

Joe Spread the word about enrollment assistance help at the health center and special enrollment periods

# of people spoken with

Joe spoke to about half of the 35 people at the event. As of 6/1, nobody has come into the health center for assistance, but 5 women who were pregnant promised they would come in after their babies were born.

Homeless outreach event

June 5th, 7:00 am – 10:00 am

Mary Distribute brochures to at least 100 people at the event about Medicaid

# of brochures distributed

Mary gave out 250 brochures and spoke to about 45 people about Medicaid enrollment. Since June 5th, the health center has had a 65% increase in Medicaid enrollments.

Health Center Name: Work Plan Period: April 15- November 15 Goal: Enroll 1,000 people in the county before November 15th

Strategy 1: Attend events in the county and raise awareness

Type of Activities/Method Sample Indicators to Help You Measure Your Efforts

Printed Materials Distribution (fliers, posters)

Number of: • Calls received •Face-to-face meetings• Individuals enrolled through this strategy (if applicable to you) • Materials distributed • Location in which consumers found your printed materials – specify which materials they saw*If you have a website, you can also monitor traffic to see if it increased after you distributed the material.

Presentations Number of: • Calls received •Face-to-face meetings•People in the audience• Individuals enrolled through this strategy (if applicable to you) •Presentations given •Presentation location*It is important for your evaluation process to ask the location of the presentation (church, school, organization, etc.) and capture the name of the institution where presentation was given.

Events Number of: •Events held •Participants at event• Individuals enrolled through this particular event (if applicable to you)• Materials distributed at the event

Partnership Development

Number of: • Organizations helping you with your goal • Referrals made to organizations (keep track of the name of the institution)• Referrals received and by whom • Individuals enrolled through this particular strategy (if applicable to you)

Earned media efforts Number of: • Articles and stories (print and online) about your organization•Times staff participated in Radio and TV program• Calls received or other notable outcomes•Television stories that feature your outreach• Individuals enrolled through this particular strategy (if applicable to you)

Questions?