output management

7/31/2019 Output Management

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System Administration Made Easy 14 –1

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Contents.................................................................................................................14 –1

Printer Setup (SPAD) ............................................................................................14–2

Check the Spool for Printing Problems (Transaction SP01) ............................14–9

Check that Old Spools are Deleted (SP01).......................................................14–12

Printing the Output (SP01) .................................................................................14–15

Printing the Screen .............................................................................................14–18

Check Spool Consistency (SPAD) ....................................................................14–21

Check TemSe Consistency (SP12)....................................................................14–23



Chapter 14: Output Management

Printer Setup (SPAD)

Release 4.6A/B 14 –2

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Before you set up a p rinter:

< Set up the pr inter at the operating system level.

This step mu st be comp leted before the printer can be set up in R/ 3.

< Know the nam e of the printer.

This nam e is the network name of the printer (for examp le, FIN3 or

\ \ FINA NCE\ ACCT2; not HP Laser Jet 5si).

< Know the typ e of printer.

This information is the manu facturer and mod el of the p rinter (for example, HP Laser Jet

5si).

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1. In the Command field, enter transaction SPAD and choose Enter

(or from th e SAP standard menu, choose Tools → CCMS → Spool → SPAD-Spool administration).

2. In the Device/servers tab, choose

Output devices.

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Chapter 14: Output Managemen

Printer Setup (SPAD

System Administration Made Easy14 –3

3. Choose .

4. Choose .

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5. In Output device, enter a

descriptive name for the printer

(required).

6. Enter a short nam e in Short name

or let the system d efine it for you(optional).

In our example, we w ill let R/ 3

define the short nam e.

7. Choose Device Att ributes tab.

8. In Device type, choose to select

the app ropr iate device type for

your printer (required).

9. In Spool server , choose to select

the approp riate server w here yourprint r equests will be processed.

10. In Model, enter the p rinter’s make

and model.

11. In Location, enter the p rinter’s

location.

The Model an d Location fields are

important because you cannot use

a printer if you do not know its

location and its model nam e. The

key is to make you r d escription as

precise as possible. If the p rinter

has moved, remember to upd ate

this field.

12. The message field is used for a

temp orary message that replaces

th e Location text. Messages are

usefu l if a p rinter is “offline” for

repair, etc.

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Printer Setup (SPAD


13. Choose the HostSpoolAccMethod

tab.

14. In Host spool access method , choose

to select the app ropriate access

method.

At this point, things can get

complicated. In genera l, use the

following local access method s to

redu ce network problems in the

system.

For:

< NT

Select C – Direct operating

system call.

< UNIX

Select L – Print locally via

LP/LPR.

15. In Host printer , enter the printer

name as d efined in your network

(required).

16. Select the Output Attributes tab.

17. In this section, you can sp ecify a

cover page (optional).

18. Select Monitor using monitoring

architecture.

If you h ave a large num ber of

printers, do not select this option.

19. Choose Save.

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20. In our examp le, to let R/ 3 create

the short name:

a. Choose Yes.

b. If we had entered a short

name, and there is a name

conflict with an existing

pr inter, this conflict messag e

would app ear.

If this name conflict exists, at

this d ialog box, choose Yes.

21. A message ind icates that the

printer was created.

22. Choose Paper tray info.

23. Under Actv., select the pap er tray

to activate it for au tomatic

selection.

Autom atic selection m eans that

the correct tray is selected basedon the paper format (i.e., letter).

This selection app lies only to the

pap er format, not the type of

pap er (for example, letter head ,

invoice, blank, etc.)

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Printer Setup (SPAD


24. In the screen above, und er Page

format , enter the page format or

choose .

25. Select the proper pap er format.

Scroll down to see the Letter an d

Legal paper formats.

26. Choose .

27. Repeat step s 23–26 for all printer

trays.

28. Choose .

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29. Choose Save.

30. A message in the status bar

indicates that the pap er tray

information was saved.

31. Choose Back .

32. The new p rinter (Finance GL) is

now in the printer list.

33. Test the pr inter by printing this

screen to it.

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Check the Spool for Printing Problems (Transaction SP01


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The spool is the R/ 3 System’s outpu t man ager. Data is first sent to the R/ 3 spool and then tothe operating system for printing.

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There may be p roblems with the p rinter at the operating system level. These problems need

to be resolved imm ediately for time-critical pr int jobs (for exam ple, checks, invoices,

shipping d ocuments, etc.) or there m ay be an op erational imp act.

You sh ould check for active spool jobs that have been ru nning for over an h our. These long-

run ning jobs could ind icate a problem with the operating system spool or the printer.

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1. In the Command field, enter transaction SP01 and choose Enter

(or choose SAP standard menu → Tools→ CCMS→ Spool→ SP01-Output Controller ).

2. Delete information in Created by.

3. Set the Date created field to, for

example a week ago, or to any

other d ate range to check for other

problems.

The range of data w ill depend onyour installation. If you gen erate

hun dreds or thousands of spools a

day, you wou ld choose every

day. This data range w ould be

mu ch shorter, possibly only two

days.

4. Delete information in Client .

5. Choose .

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Check the Spool for Printing Problems (Transaction SP01)


6. Look for jobs with an error in the

Output Status column.

7. Double click on the Error .

8. Select the error .

9. Choose .

10. Review the error.

11. From this point, troubleshooting

dep end s on the specific problem.

12. Choose .

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Check the Spool for Printing Problems (Transaction SP01


13. Select the error.

14. Choose .

15. Use the log to investigate the

problem (for examp le, this job w as

Unable to establish connection to the

Berkley LPD).

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Check that Old Spools are Deleted (SP01)


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The SAP spool is the outpu t man ager for R/ 3. From the SAP spool, the pr int job goes to theoperating system’s print spooler or m anager. You n eed to check that old sp ool jobs are being

prop erly cleared by the d aily batch job.

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< Depend ing on how the spool system has been configured , old sp ools will use da tabase

space or file system space.

Whether it is database or file system space, potentially available “space” is being used

by these sp ools.

< Look for any errors that m ay indicate problems in the pr inting process.

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(or from th e SAP standard menu, choose Tools→ CCMS→ Spool→ SP01-Output Controller ).

2. Clear the following fields:

< Created by

< Date created (date)

< to (date)

< Client

3. Choose .

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Check that Old Spools are Deleted (SP01


After the system has been

operating for some time, check

wh ether old jobs are being pu rged.

4. Scroll down the screen to find the

oldest date. This date shou ld bewithin the time frame d efined for

the job that run s RSPO0041

program (see SAP note 16083).

If the spool requests beyond th e

minimal age are foun d, the job

may not be prop erly deleting the

old jobs and n eeds to be analyzed.

5. To view the attribu tes of a spool

request, highlight a requ est and

choose .

Two reasons for failure of the job that ru ns the RSPO0041 program are:

< The user ID un der w hich the job is run does not have th e prop er security au thorization

to execute the program .

< The job is routed to an invalid p rinter.

From this screen, the spool

attributes, outpu t, and temporary

sequential d atabase (TemSe)

attributes can be conveniently

accessed.

6. Notice that information on the

Number of pages generated, the

Recipient , and the Delete date of the

spool request are displayed.

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Check that Old Spools are Deleted (SP01)


7. Choose Output attributes tab.

8. On this screen, you can set the

priority of the outp ut requ est. The

priority levels are from 1–9 with 1

being the highest p riority.

9. Select the TemSe attributes tab.

10. This screen d isplays the name an d

size of the ob ject as it is stored in

the TemSe database. It is useful to

know this information w hen there

are inconsistencies in the spool

and TemSe databases.

(For m ore information, see the

section on Check Spool Consistency)

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Printing the Output (SP01


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There are two typ es of requests:< Spool

< Output

The spool request contains the “printed ” docum ent wh ich has not been sent to the outp ut

device. The outpu t da ta of this docum ent is partially formatted and stored in the TemSe

database. The outp ut requ est tells R/ 3 to format the request to a particular device and

contains attributes su ch as target p rinter, num ber of copies, etc. Each time you select the

printer icon, an outpu t request is created for the spool request.

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To print the contents of a spool request immed iately or at anoth er date an d time u singdifferent parameters.

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(continued from the p revious section)

1. Select a spool requ est.

2. Ch oose to pr int d irectly.

This step creates an ou tpu t request

and prints the contents of the

spool request imm ediately on the

printer.

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Printing the Output (SP01)


3. A message app ears on the status

bar stating that an outpu t request

was created.

4. In the Status colum n, is the status

of the print job.

If the outpu t was p rinted

successfully, the status is Compl

(complete). Otherwise, a status of

Waiting or Error will be displayed.

You can a lso print a spool requ est

with a d ifferent printer or change the

start date and time.

1. Select a spool requ est.

2. Choose to print with changed

parameters.

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Printing the Output (SP01


3. On this screen, you can:

< Change to another outpu t

device

< Increase the nu mber of copies

< Change the pr iority

< Change the start date and time

In our examp le, we change th e

printer to DCBZ .

4. Ch oose to pr int d irectly.

5. You are notified that an outpu t

request was created.

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Printing the Screen


6. Und er the Status text colum n, the

request is sched uled for p rinting.

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You can quickly and easily print the contents of most screens or d o a “p rint screen” by

choosing the p rinter icon. A spool request and an outp ut requ est are also generated by using

this procedure.

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This is most u seful in testing that a n ew p rinter was setup correctly.




Printing the Screen


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Continue from the p rior step or any screen w ith a printer icon:

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On some screens, there are two p rinter

icons. The on e to choose is usua lly

located just und er the menu bar.

(When the cursor is passed over th is

button, Print Ctrl+P appears.)

1. Choose .

2. You can specify or change the:

< Outpu t device

< Nu mber of copies

< Pages to print

< Spool request nam e

<

Start time< Change the pr iority

< Nu mber of days you w ish to

keep the spool request

< Print forma t

3. Choose next to Retent ion period .

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Printing the Screen


In this d ialog box, selecting Do not

delete keeps the spool request

indefinitely. Therefore, this request

will not be purged by program

RSPO0041 that deletes old sp ools.

4. Choose a spool retention period

(for example, Delete after 3 days).

5. Choose Save.

6. Choose Continue.

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Check Spool Consistency (SPAD


7. In the status bar, a message stating

that a spool requ est was created is

displayed.

8. Choose .

9. The new outp ut requested now

appears.

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A spool consistency check compares d ata in the spool and outp ut requ est tables (TSP01 an d

TSP02), with the en tries in the TemSe tables (TST01 an d TST03), TSP0E (archive) and

TSP02F (fron tend pr int requ est) tables. It also disp lays a list of obsolete wr ite locks whichshould be deleted.

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If you d elete table entries man ually from the spool and TemSe tables or d elete spool and

TemSe objects from the d irectories, inconsistencies can occur . Other cau ses of

inconsistencies are r eport and transaction terminations or an incorrectly executed client

copy.

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Check Spool Consistency (SPAD)


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1. In the Command field, enter transaction SPAD and choose Enter

(or from th e SAP standard menu, choose Tools→

CCMS→

Spool→

SPAD-Spool administration).2. Choose the Admin istr . tab.

3. Choose Consistency check of spool

database.

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Check TemSe Consistency (SP12


The system checks the sp ool tables and

the TemSe tables to make sure that each

spool object has correspond ing entries in

each of the tables.

1RWH There is another rep ort, RSPO1043, tha t can be used for the spool consistency check. It should be

schedu led as a p eriodic batch job (see SAP note 98065).

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A TemSe consistency check comp ares d ata in TST01 [Temp orary Sequential Database

(TemSe) objects] and TST03 (TemSe data) tables. The TemSe conta ins objects tha t are

temp orary su ch as job logs, spool requ ests, tests for w orkflow, batch inp ut logs, and

personn el adm inistration temp orary d ata. The report RSTS0020 performs the consistency

check.

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The relationship between th e object and d ata in the TemSe may be d estroyed d ue to the

following activities:

< Restore from backup s

< Copying databases

< Copying clients using imp roper tools

< Deleting clients w ithou t first deleting their objects




Check TemSe Consistency (SP12)

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(or from th e SAP standard menu, choose Tools→

CCMS→

Spool→

SP12-TemSe Administration).2. From the menu bar choose TemSe database→

Consistency check .

3. The TemSe objects and d ata were checked.

4. If there are inconsistencies:

a. Select the item

b. Choose Delete Selection.

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