outline the objective and subjective criteria used to ... · $150k sir = + $10k $250k sir = + $50k...

32
1 presented by Marcus Beverly, CPCU, AIC, ARM-P Vice President, Alliant Insurance Services and Mujtaba Datoo, ACAS, MAAA, FCA Actuarial Practice Leader, Aon Risk Consulting PARMA Conference 2014 0 Outline the objective and subjective criteria used to evaluate an appropriate Self-Insured Retention (SIR) or retained risk for your agency. 1

Upload: others

Post on 02-Oct-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

1

presented by

Marcus Beverly, CPCU, AIC, ARM-PVice President, Alliant Insurance Services

andMujtaba Datoo, ACAS, MAAA, FCA

Actuarial Practice Leader, Aon Risk Consulting

PARMA Conference 2014

0

Outline the objective and subjective criteria used to evaluate an appropriate

Self-Insured Retention (SIR) or retained risk for your agency.

1

Page 2: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

2

Risk Financing Objectives Objective Criteria – “the numbers” Subjective Criteria – “the gut feeling” Putting them all together Case studies

From there it’s a crapshoot!

2

=+

3

Hazard    +    Outrage*Objective and      Subjective

Components

*http://www.psandman.com

Page 3: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

3

We all want lower premiums with more coverage and services

We all need a way to finance our losses4

“No pulse, no chance”

5

You are now a Risk Financing “Vehicle”

Page 4: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

4

Money to pay the claims!

Stability – avoid swings in funding or assets Efficiency – lower cost of risk than insurance Services - risk control, claims, admin, other Compliance - regulatory or business

No surprises/assessments!

6

Liabilities (Ultimate Losses) Net Assets/Surplus Funding Benchmarks Financial Ratios Claims Stratification

Simulation

7

Page 5: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

5

8

Assets“Expected”Liabilities

Net Assets“Surplus”

“Pay as you go” is the least expensive but usually the least practical approach

“Must” have funds at least equal to “Expected” Liabilities (@ 50% CL)

Additional funds needed to absorb variance in losses

9

Page 6: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

6

Loss estimates are inherently variable Confidence Level is a statistical measure Varies by coverage Excess Liability – very variable

WC – indemnity less variable than medical part

Auto Liability – generally more stable

The greater the SIR, the greater the potential for variability

10

Assets minus Liabilities = Surplus Surplus a.k.a.: Net assets

Net position

Retained earnings

Reserves in excess of Expected Liabilities

11

Page 7: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

7

Absorb adverse/catastrophic development Rate/funding stabilization Increase SIR Expand coverage Excess coverage “failures”

12

Outstanding Liabilities “Must have” “Expected” @50% CL “Should have” 70% - 90% CL ”Nice to have” above 70%-90% CL = Leverage

Yearly Funding At least “Expected”, goal of 70% OL Above or below 70% = dividend or assessment (“retro”)

Discount Factors in Line With Investment Policy & Returns?

13

Page 8: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

8

Focus on 3 Risk Exposures:Losses, Reserves & Pricing

1. Surplus to SIR

2. Liabilities (Loss Reserves) to Surplus

3. Premium (Annual Funding) to Surplus

14

Measures exposure to large lossesHigh Ratio Desirable, > 5:1

Varies based on SIR level

15

Page 9: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

9

Measures exposure to reserving errorsLow ratio desirable, < 1.5:1

16

Measures exposure to pricing errors. A low ratio is desirable, < 1:1

17

Page 10: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

10

Surplus: No more than 10% decrease

Reserves: No more than 20% increase

Premium: No more than 10% increase18

Claim stratification:

Provides insights into magnitude and distribution of claims

Facilitates alternative SIR analysis

Focus on the big-$ claims

Use to set up loss control metrics

19

Page 11: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

11

$0

$25,000

$50,000

$75,000

$100,000

1999

2000

2002

2003

2004

2005

2006

2007

2008

2009

2010

$5,000

20

0

100

200

300

400

500

600

700

800

900

1,000

0 50

100

250

500

1,0

00

2,5

00

5,0

00

10,

000

25,

000

50,

000

75,

000

100

,00

0

150

,00

0

200

,00

0

250

,00

0

500

,00

0

Mo

re

Num

ber

of C

laim

s

Claim Size

21

10% of claims

account for 80% of losses

Page 12: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

12

22

Use claim stratification information to simulate claims process

1. Number of claims (frequency)2. Average claim size (severity)

Select number of claims

For each claim, select size

23

0%

5%

10%

15%

20%

1 2 3 4 5 6

% o

f O

bse

rva

tio

ns

Number of Claims

Uniform Distribution,i.e. equally likely to occur

0%

3%

6%

9%

12%

15%

18%

2 3 4 5 6 7 8 9 10 11 12

% o

f O

bse

rva

tio

ns

Number of Claims

Page 13: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

13

24

0%

3%

6%

9%

12%

15%

18%

21%

% o

f O

bse

rva

tio

ns

Claim Size

Lognormal Distribution

25

Simulation Number

Number of

Claims

Unlimited Claim Amount for Claim # Aggregate Losses1 2 3 4 5 6

1 5 $9,000 $12,000 $3,000 $4,000 $11,000 $39,000

2 3 7,000 3,000 11,000 21,000

3 4 3,000 6,000 4,000 11,000 24,000

4 2 13,000 12,000 25,000

5 5 4,000 8,000 12,000 4,000 4,000 32,000

… … … … … … … … …

9,999 2 9,000 9,000 18,000

10,000 3 10,000 8,000 13,000 31,000

Average 3.5 $25,000

Simulation Number

Number of

Claims

Unlimited Claim Amount for Claim # Aggregate Losses1 2 3 4 5 6

1

2

3

4

5

9,999

10,000

Average

Page 14: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

14

26

Simulation Number

Aggregate Losses

1 $8,401,712

2 1,497,651

3 3,516,291

4 1,797,246

5 2,870,778

6 4,187,925

7 1,029,627

9,999 1,954,018

10,000 2,509,543

Average $4,293,260

RankAggregate

Losses

1 $1,020,320

2 1,024,065

3 1,029,627

5,000 4,025,944

7,000 5,353,140

9,000 8,849,910

10,000 155,734,676

Average $4,293,260

PercentileConfidence

Level Factor

70% 1.25

90% 2.06

$5.35M / $4.3M =

$8.8M / $4.3M =

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% o

f S

imu

lati

on

s

Aggregate Losses27

70% confidence

level

Expected level

Page 15: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

15

28

Simulation Number

Number of

Claims

Unlimited Claim Amount for Claim # Aggregate Losses1 2 3 4 5 6

1 5 $9,000 $10,000 $3,000 $4,000 $10,000 $36,000

2 3 7,000 3,000 10,000 20,000

3 4 3,000 6,000 4,000 10,000 23,000

4 2 10,000 10,000 20,000

5 5 4,000 8,000 10,000 4,000 4,000 30,000

… … … … … … … … …

9,999 2 9,000 9,000 18,000

10,000 3 10,000 8,000 10,000 28,000

Average 3.5 $23,000

Simulation Number

Number of

Claims

Unlimited Claim Amount for Claim # Aggregate Losses1 2 3 4 5 6

1

2

3

4

5

9,999

10,000

Average

29

Limited to $250,000 per Claim

RankAggregate

Losses

1 $1,020,320

2 1,024,065

3 1,029,627

4 1,049,633

5 1,093,764

9,999 4,124,779

10,000 4,381,136

Average $2,370,449

Unlimited

RankAggregate

Losses

1 $1,020,320

2 1,024,065

3 1,029,627

4 1,049,633

5 1,093,764

9,999 107,523,846

10,000 155,734,676

Average $4,293,260

Increased Limits Factor

1.81

$4.3M / $2.4M =

Page 16: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

16

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

$4,500,000

$5,000,000

Exp

ecte

d A

gg

reg

ate

Lo

sses

Per Claim Limit30

Unlimited Losses

Losses Limited to $250,000 per

Claim

“Appetite” Claims Exposures Coverage Finances Projections

Trends of above criteria

31

Page 17: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

17

32

Losses above SIR Nature & scope of individual claims Major causes of loss Predictability Reserve changes Reserving practices Administration

Trends of above

33

Page 18: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

18

New/emerging

Existing and unknown

Claims v. other agencies/companies

Legislation

Case law

34

Change in coverage Change in self-insured retention level Change in excess insurance company Industry rating of excess insurance co. Reputation of and relationship with insurer Total limits, aggregates, stop-loss

35

Page 19: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

19

HARD

Raise SIR?

Lower Limit?

Less Coverage?

Less Service?

Longer Term?

SOFT

Lower SIR?

Higher Limit?

More Coverage

More Service?

Change Term?

36

Financial objectives & strategies Financial position as compared to

recommended levels Stability of funding, cash flow Premiums/funding levels Interest

Trends of above

37

Page 20: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

20

Actuary projections Do the numbers make common sense?

How compare to insurance/other options Number of years to fully fund at various SIRs

Change in actuary? Full extent of actual ultimate liabilities Confidence levels

Will the future look like the past?

38

Attitude & Ability re Assessments/Retros Size – numbers and trends SIR – size and Excess insurance stability Board engaged, experienced, get along?

39

Page 21: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

21

Strategic Objectives Change in administration/programs/staff; Services desired/needed Political

Others?

40

What’s Your Objective?

Run it through your mission statement

Stable, long-term funding of losses

41

Page 22: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

22

It’s a crapshoot!

42

Review the numbers and subjective criteria and make decision

Roll the die! See how your decision plays out under

three scenarios

43

Page 23: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

23

Small entity with $150K SIR Considering increase to $250K SIR Conservative Funding (>90% CL) Losses fluctuate +/- 10% to 40% per year Average 24 claims per year

44

Past Loss Funding Actual Projected Difference % Change

6/30/2013 6/30/2014 2013 to 14 2013 to 14

Assets/ WC Reserves $2,700,000 $2,900,000 $200,000 7%

Less

Liabilities at 50% CL $550,000 $400,000 ($150,000) -27%

Equals

Net Assets/Surplus $2,150,000 $2,500,000 $350,000 16%

45

Page 24: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

24

Actual Projected

Benchmarks (Goal Ratio) 6/30/2013 6/30/2014

Net Assets/$150K SIR (> 5-10) 14.33 16.67

Net Assets/$250k SIR (> 5-10) 8.60 10.00

Liabilities to Net Assets (< 1.5 to 1.0) 0.26 0.16

Net Premium to Net Assets (< 1.0 to .5) 0.14 0.11

46

Future Loss Funding2013-14 2014-15 Difference 2014 to 15

Loss Funding $150K SIR (75% CL) $300,000 $270,000 ($30,000)

Excess Coverage $180,000 $200,000 $20,000

Total Funding $150k $480,000 $470,000 ($10,000)

$250K SIR OptionsDifference From

$150k SIR

Years tofund increase

Loss Funding $250K SIR (75% CL) n/a $310,000 $40,000 2.50

Excess Coverage n/a $120,000 ($80,000) 1.25

Total Funding $250K $430,000 ($40,000) n/a

47

Page 25: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

25

Sharing risk in excess pool Legislative reforms increasing TD rates Desire for more risk control services Pressure to raid surplus for general fund Conservative funding philosophy Maintain potential to raise SIR if needed Frequency down, severity creeping up Market is hardening

48

$150K? $250K?

Now …let’s roll the die!

49

Page 26: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

26

Optimistic – total losses $100k – you’re a “Hero!”

$150k SIR = + $170k

$250k SIR = + $210k Expected – total losses $260k – your actuary’s a “genius”

$150k SIR = + $10k

$250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume

$150k SIR = (-$180k) (limited losses = $450k)

$250k SIR = (-$340K) (limited losses = $650k)

50

Medium-sized entity $1 Million GL SIR since 2010, was $500K Never had a claim over $500K Had 3 claims over $1M since raising SIR Conservative, with funds > 90%CL,

though they are projected to disappear Considering going back to $500K SIR

51

Page 27: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

27

Losses were trending down with more focus on risk management

RM training and funds cut in recent years Recent >$1MM losses = 2 EPL & 1 MVA EPL related to budget cuts, morale low EPL defense costs > $500k per claim Budget is stabilizing after years of cuts,

want to restore RM funding

52

Political pressure to reduce EPL and overall “bleeding” from big losses

Excess Pool - recent member disputes over coverage, net assets declining

Insurance Market is stable Lower SIR from $1 mil to $500,000?

Raise limit from $10 mil?

Change excess coverage?

53

Page 28: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

28

54

Liability Program Actual Projected Difference Change

Balance Sheet Comparison 6/30/2013 6/30/2014 2013 to 14 2013 to 14

Assets/GL Reserves $26,000,000 $22,000,000 ($4,000,000) -15%

Less

Liabilities at “Expected” CL $17,000,000 $18,000,000 $1,000,000 6%

Equals

Net GL Assets/Surplus $9,000,000 $4,000,000 ($5,000,000) -56%

Actual Projected

Benchmarks (Min & Goal Ratio)6/30/2013 6/30/2014

Net Assets/$1mil SIR (5-10:1) 9 4

Net Assets/$500K SIR (5-10:1) 18 8

Liabilities to Net Assets < 1.5:1, Goal 1:1 or less 1.88 4.5

Net Premium to Net Assets < 1:1, Goal 0.5:1 or less 0.17 0.20

55

Page 29: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

29

Future Loss Funding2013-14 2014-15

Difference 14 to 15

% Change

Loss Funding $1M SIR (75% CL) $3,500,000 $4,000,000 $500,000 14%

Excess Coverage $9M $800,000 $950,000 $150,000 19%

Total Funding $1M SIR $4,300,000 $4,950,000 $650,000 15%

$500K SIR OptionsDifference From

$1M SIR Years tofund

Loss Funding $500K SIR (75% CL) n/a $3,750,000 ($250,000) -6% 2.00

Excess Coverage $9.5M n/a $1,350,000 $400,000 42% 1.25

Total Funding $500K $5,100,000 $150,000 -7% n/a56

SIR: $1 Mil or $500K?

Limit: ??

Now …let’s roll the die!

57

Page 30: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

30

Optimistic – Losses = $2.0 Mil “Hero”! $1 Mil SIR = + $2 Mil

$500K SIR = + $1.75 Mil Expected – Losses = $3.8 Mil “Employed” $1 Mil SIR = + $200,000

$500K SIR = - $50K Pessimistic – Losses = $7.0 Mil “It depends” $1 Mil SIR = - $1 Mil ($5 mil capped)

$500K SIR = + $750,000 ($3 mil capped)With one “Limit” loss on the excess, no matter the limit!

58

Losses are inherently variable Variability cushioned by surplus Set target financial measures: Reserves, premium and SIR to Surplus

Understand and apply ratios judiciously Review plan periodically: Details change

(e.g., SIRs, membership, etc.)

Compare to peer groups

59

Page 31: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

31

Numbers aren’t the entire picture What are your goals? Mission? Does it make sense? Put it all together and have a reason for

your decision Manage expectations

Roll the dice and hope for the best!

60

61

Just have your “reasoning” ready for the critics!

Page 32: Outline the objective and subjective criteria used to ... · $150k SIR = + $10k $250k SIR = + $50k Pessimistic – total losses $650k – start circulating resume $150k SIR = (-$180k)

32

Questions?

[email protected]

[email protected]

63