our offer for hospitality
TRANSCRIPT
Maxires Training & Consulting Private Limited
Signature Modules
Training conducted
Clients speak
Who We Are
Training Methodology
Our Engagement Model
Our offer for Hospitality
Our Differentiators
Our Presence
Your Leap To Success Contact details
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Maxires Training & Consulting Private Limited
We are into Training & Business consulting.
Founder directors and Core team members are people who have held senior leadership positions in large MNC’s.
Team of 20 facilitators with National & International Certifications spread across various domains.
Delivery team enriched with 1,00,000+ training delivery hours.
Experts in Soft Skills, People Skills, Sales, Customer Service, Behavioral and Outbound training interventions.
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VAK methodology of training
Customized Content Creation
Vernacular or Multi Lingual Training
End to End Training Solutions
Diamond Crossing – Business Process and People
On Field Coaching & Consulting
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Instructor led presentations
Interactive group discussions
Videos
Case studies
Role plays
Assessments for way forward
Indoor group activities
Team cohesions
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Mystery Shopping
In-sighting
Training Need Analysis
Customized Content Creation
Best in Class Coaching/ Facilitation
Post Training Assessment
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Hotels ResortsPre Opening of New Properties
QSRs
Catering colleges
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Maxires Training & Consulting Private Limited
Frontline staffTraining
SupervisorySkills
Development Programs
First timeManagers
ManagerialDevelopment
Programs
HOD’s
Hotels & Resorts
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Hotels & Resorts
Frontline staff Training
•Service Excellence•Department wise theory/practical training on execution•Skill development training•Personality development•Handling guests/Complaints•Domain skills – Enhancement•Training on SOPs
Supervisory SkillsDevelopment Programs
•Art of Supervision•Team Management skills•Effective team communication•Delegating skills•Handling difficult guests•Effective professional communication•Time management skills
First Time Managers
•Individual to team management•Driving First time managerial skills•Understanding the importance of basic leadership skills•Ability to handle individual and basic coaching and mentoring•Interpersonal skills
* The topics mentioned above are just a few to name. Maxires creates customized modules for training programs based on client requirements for all levels.
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• Team building for all staff (Frontline/Managerial/HODs)
• Handling different types of guests
• Service Excellence at all levels
• Adherence to SOPs
• Revenue Management for HODs/Managers
• Resort training (All departments/All levels on domain/Functional and behavioral skills)
Hotels & Resorts
*The topics mentioned above are just a few to name. Maxires creates customized modules for training programs based on client requirements for all levels.05/01/23 10
Maxires Training & Consulting Private Limited
Turn Key Projects:
Maxires works end to end with hotels/resorts/restaurants for contracting/tender quoting/cash management/tax handling/functional setup/process management/manpower handling/Resource management/Execution/Delivery.
New Property
Pre Opening training and process setting:
Maxires works end to end with hotels/resorts/restaurants in pre opening plans/preparation/process generation/creating SOPs/setting up the infrastructure/Design and layout planning/manpower management.
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Quick Service Restaurants:
•Training for frontline staff (Service excellence/Guest feedback/Domain/Functional skills)
•Training for supervisors (Alignment with frontline staff/Execution and delegation/Briefing techniques/Handling guests)
•Training for Managers and General Managers (Handling individual departments/working with teams effectively/handling guest complaints/feedback/managing restaurant w.r.t staff/quality/functions and departments)
QSRs
*The topics mentioned above are just a few to name. Maxires creates customized modules for training programs based on client requirements for all levels
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Catering Colleges
Maxires conducts continuous training programs for Catering College/Hotel Management Institute students from First year up to Final year.
Training and evaluation will be done for batch of students in a span of three years on
•Industry nuances
•Domain skills
•Plug and play application skills
•Functional skills
•Soft skills
•Resume writing/ Interview handling skills05/01/23 13
Maxires Training & Consulting Private Limited
UNO
Unleashing Number One
RACE
Recruit to Accelerate Career Excellence
PROFIT
D STARSales Process for
Tangible & Intangible products
Managing Teams for First Time Managers
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Stress Management workshop for GRT Grand, Chennai frontline team
Leap 2 Success – For HOD’s and Manager’s of Radisson Blu Temple Bay, Chennai
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Journey to Excellence – Aloft Hotels, Chennai
Service Excellence - Hotel Applettree, Tirunelveli
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Virundhombal – Service with a Smile for Sree Annapoorna Sree Gowrishankar , Coimbatore
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Copyright Warning:
•The contents of the document are for discussion purpose only and not to be reproduced or copied in any manner. Any form of reproduction or transmission without consent will amount to an infringement of copyright.
•Disclaimer: All Trademarks, Logos, etc. pertaining to third parties have been used for illustration purpose only and remain the exclusive property of their respective owners.
•For further information contact Prem Anand // 98410 33530 // [email protected]
Deveanand G // 98415 64099// [email protected]
•Visit us at : www.maxires.com Maxires India Maxires India
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