our latest survey reveals how big brands are set to lose millions online at christmas
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14% SAID NOTSELLING ONLINE
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10% SAIDSLOW WEBSITES
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12% SAID POORDELIVERYTIMES
12% SAIDDIFFICULTWEBSITE TONAVIGATE
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www.peer1hosting.co.uk
When asked which brands had the worst online shopping experience these werethe ones that were named the most often:
These factors were the reasons consumers were put off by brands online:
14% SAID HAVINGTO CREATE AN ACCOUNT
When consumers are put off by a brand online, this is where they go:
PEER 1 Hosting asked 1000 British adults about their online Christmas shopping plans. 70% said they would spend more online this Christmas if eCommerce sites were better…