Our community continuum of care has been developing a Coordinated Assessment System for homeless persons in our community for the past year.

Recently, the Veteran’s Administration chose 25 Cities to assist in this effort, our Orlando area being one of them.

San Diego

Tampa

San Francisco

Phoenix

Tucson

Las Vegas

Orlando

Houston

Atlanta

Detroit

Denver

New Orleans

New York

Miami

Boston

Washington

Baltimore

Philly

Fresno

Honolulu

Chicago

Seattle

Portland

RiversideLos Angeles

The 25 Cities Project

PARTNERS IN ORLANDO 25 CITIES

This effort involves the use of a Coordinated Assessment and Housing Placement system (abbreviated CAHP) in conjunction with our developing Continuum of Care Coordinated Assessment System through Homeless Services Network using HMIS .

The 25 Cities initiative uses CAHP to create the parts of the system that are easier to implement. We will be participating in a special 100-day “Rapid Results” effort aimed at helping us quickly start this system.

The effort focuses, initially, on moving the chronically homeless and homeless veterans living in downtown Orlando and East Orange County, from street to home. Once the new system is up and running, it will then be brought to other geographic areas in our continuum of care and then extended to the remaining homeless populations in our continuum of care.

Implementation Approach: Rapid Results

• 100-day project cycles– Each project a complete cycle: design, build, and use – Learning-though-implementing: adjust/refine processes and policies,

and build/reinforce new habits and behaviors

• “Shrink the Change”– Start with one population and/or geography, build from there

• “Designers are Implementers”– Front line staff design and implement each 100 day project– Leaders scale-up innovations, based on recommendations provided by

front-line teams

We are here

Pre-ProjectCommunity

Design Workshop

Implement

Day 1 Day 50 Day 100Jun 4th-5th Midpoint Review

Sustainability Review

Challenge: Build a pilot CAHP system for Veterans and Chronically Homeless living in Orange County & Orlando, in 100 days

WHAT IS A COORDINATED ASSESSMENT AND HOUSING PLACEMENT (CAHP) SYSTEM?

Without a CAHP

Lots of passion & hard work, but…

• It’s a “Maze” that many clients and case workers can not navigate

• System resources are not optimally utilized

• Hardest to serve get left behind

?? !? ?!

Graphic created by Chris Ko, United Way of Greater LA

Our Vision

• Link each person to the right housing for their needs

• Lower admin costs, increase efficiency and speed

• Ease collaboration among providers

With a CAHP System

Graphic created by Chris Ko, United Way of Greater LA

Building the CAHP System Engine

Case Conferencing

Housing Navigation

Prioritization

CommonAssessment

Coordinated outreach

Vacancy notification

MATCHING! Inventory of available housing resources

Eligibility matching

Front EndMost vulnerable entered into the system,

prioritized and ready for housing

Back EndHousing supply identified and vacancies

entered into the system

Key Changes that a CAHP Requires of ProvidesProviders of Outreach and Case Management Services…..

• Use of common assessment tool (VI-SPDAT)

• Participation in Case Conferencing & Coordinated Outreach Groups

• Enter data into common data-base (PMCP)

Providers of Housing• Selection/Assignment of

residents from single community-wide list (when allowed by funding parameters)

• Enter vacancies into common database (PMCP)

Visualizing The common data-base:Performance Management and Communications Platform (PMCP)

Common Assessment

Tool

Aggregate Client

Tracker

Case Conferencing

Tool

Match Initiation

Form

Housing Vacancy Forms

Housing Vacancy Trackers

Client Profile

Benefits to our Community?Providers of Outreach and Case Management Services…..• Better, more efficient

collaboration across organizations

• Easier time finding out what housing is available and what requirements are

• Less paper work

• Easier time finding out who is most vulnerable/chronic

Providers of Housing• Better, more efficient

collaboration across organizations

• Reduced vacancy times: Instantly know which clients qualifies for your housing

• Greater assistance from other orgs in helping clients get documents in order

We are here

Pre-ProjectCommunity

Design Workshop

Implement

Day 1 Day 50 Day 100Jun 4th-5th Midpoint Review

Sustainability Review

Challenge: Build a pilot CAHP system for Veterans and Chronically Homeless living in Orange County & Orlando, in 100 days