our commitment to you · if a covered part fails due to wear, tear, or use... we will fix it!* your...

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Complete Choice New Vehicle Service Agreement Featuring Platinum Coverage - Coverage designed especially for your New Vehicle. Complete Choice Owner’s Program - Additional benefits to help ensure stress-free ownership. Nationwide Claims Assistance - If you sustain a mechanical failure, MPP will provide immediate claims authorization for covered repairs. Payment will be made immediately to your dealer or any authorized ASE certified repair facility. Controls Unknown Expenses - You never know when a failure will occur. Protect yourself from unknown expenses by letting MPP pay the repair bill. Guards Against Inflation - Over the last five years, labor costs have increased by 40% and parts costs have increased by 35%. MPP pays for covered repairs regardless of inflation. Transferable - This plan is transferable, making your vehicle more desirable to the next owner. Refundable - If you decide to sell or trade your vehicle before this plan expires, you may be entitled to a refund. Disappearing Deductible - Ask your F&I representative how you may qualify for a zero deductible on covered repairs under this plan when performed at the selling dealer. Your Trusted Driving Companion Since 1979 Our Commitment To You We have a vested interest in your complete satisfaction with your total vehicle buying experience. In fact, that is exactly why this program was originally developed. Mechanical Protection Plan® (MPP) was developed in 1979 because many consumers had purchased service agreements from other companies – only to be mistreated when requesting service or lose their coverage because the issuer went out of business. We wanted to be sure consumers had a program that would be there for them when they needed it the most. We are the Mechanical Protection Plan® (MPP). Your trusted driving companion since 1979. *This brochure gives a general overview of the coverage and benefits of the Vehicle Service Agreement. Certain restrictions and exclusions apply. Depending upon the Manufacturer and length of the plan term selected, some Covered Parts, services and benefits may be covered entirely by the Manufacturer’s Limited Warranty. Parts used for covered repairs may be new, used, or remanufactured. Please refer to the actual contract for the full provisions and coverage or contact the administrator above. National Claims Assistance: 1-800-747-4400 Monday - Friday 7:30am – 6:00pm CST Saturday 8:00am – 3:00pm CST www.mpp.com Provided Throughout the U.S. except Florida by: MPP Co., Inc. P.O. Box 634 • Shawnee Mission, KS 66201 In Florida by: Old United Casualty Co. P.O. Box 795 • Shawnee Mission, KS 66201 1-800-866-6090 Florida #03041 A M BEST A Excellent Financial Strength Rating Underwritten by Old United Casualty Company Use your smart phone to scan this code and visit MPP online. 506059 85239 data source.pdf 1 September 25, 2015 09:23:51

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Page 1: Our Commitment To You · If a covered part fails due to wear, tear, or use... WE WILL FIx IT!* Your Complete Satisfaction is Our Goal You’re Covered! ... Vehicle, a service agreement

Complete Choice New Vehicle Service Agreement

✓Featuring Platinum Coverage - Coverage designed especially for your New Vehicle.

✓Complete Choice Owner’s Program - Additional benefits to help ensure stress-free ownership.

✓ Nationwide Claims Assistance - If you sustain a mechanical failure, MPP will provide immediate claims authorization for covered repairs. Payment will be made immediately to your dealer or any authorized ASE certified repair facility.

✓ Controls Unknown Expenses - You never know when a failure will occur. Protect yourself from unknown expenses by letting MPP pay the repair bill.

✓ Guards Against Inflation - Over the last five years, labor costs have increased by 40% and parts costs have increased by 35%. MPP pays for covered repairs regardless of inflation.

✓ Transferable - This plan is transferable, making your vehicle more desirable to the next owner.

✓ Refundable - If you decide to sell or trade your vehicle before this plan expires, you may be entitled to a refund.

✓ Disappearing Deductible - Ask your F&I representative how you may qualify for a zero deductible on covered repairs under this plan when performed at the selling dealer.

Your Trusted Driving Companion Since 1979

Our Commitment To YouWe have a vested interest in your complete satisfaction with your totalvehicle buying experience. In fact, that is exactly why this program wasoriginally developed. Mechanical Protection Plan® (MPP) was developedin 1979 because many consumers had purchased service agreements fromother companies – only to be mistreated when requesting service or losetheir coverage because the issuer went out of business. We wanted to besure consumers had a program that would be there for them when theyneeded it the most. We are the Mechanical Protection Plan® (MPP). Yourtrusted driving companion since 1979.

*This brochure gives a general overview of the coverage and benefits of the Vehicle Service Agreement. Certain restrictions and exclusions apply. Depending upon the Manufacturer and length of the plan term selected, some Covered Parts, services and benefits may be covered entirely by the Manufacturer’s Limited Warranty. Parts used for covered repairs may be new, used, or remanufactured. Please refer to the actual contract for the full provisions and coverage or contact the administrator above.

National Claims Assistance: 1-800-747-4400

Monday - Friday 7:30am – 6:00pm CST Saturday 8:00am – 3:00pm CSTwww.mpp.com

Provided Throughout the U.S. except Florida by: MPP Co., Inc.

P.O. Box 634 • Shawnee Mission, KS 66201

In Florida by: Old United Casualty Co.

P.O. Box 795 • Shawnee Mission, KS 66201 1-800-866-6090 Florida #03041

AM BEST

A Excellent

Financial Strength Rating

Underwritten by Old United Casualty Company

Use your smart phone to scan this code and visit MPP online.

506059

85239 data source.pdf 1 September 25, 2015 09:23:51

Page 2: Our Commitment To You · If a covered part fails due to wear, tear, or use... WE WILL FIx IT!* Your Complete Satisfaction is Our Goal You’re Covered! ... Vehicle, a service agreement

Featuring Platinum New Vehicle Coverage

Our Platinum New Vehicle Coverage includes our highest level of protection and pays for parts and labor on all covered repairs. Coverage is not limited to the repair of manufacturer’s defects. If a covered part fails due to wear, tear, or use... WE WILL FIx IT!*

Your Complete Satisfaction is Our Goal

You’re Covered!

Covered Parts*You deserve to know what this plan covers, and more importantly, what itdoes not. For this reason, we are offering our customers the Complete Choice Owner’s Program, featuring Platinum Coverage on their New Vehicle, a service agreement so extensive that virtually every mechanical and electrical component is covered. Our coverage is so comprehensive that it is easier to list what is not covered in the list below.Items not covered: Unless required in connection with the repair of a failure, the following are not covered under this agreement: engine tune-up, suspension/wheel alignment (except as described under Wheel Alignment Coverage), wheel balancing, filters, lubricants, engine coolant, fluids, air conditioning recharging, spark/glow plugs, brake pads (except as described under Brake Pad Coverage), brake linings and shoes, and manual clutch disc lining, or any maintenance services and parts described in the manufacturer’s maintenance schedule for your vehicle.

Other parts not covered are glass, lenses, tires, wheels, wheel covers, hard and soft trim, weather strips, convertible or vinyl tops, moldings, bright metal, sheet metal, body panels, body parts, bumpers, chassis frame, cross members, body rails, body hinges, carpet, upholstery, paint, belts and hoses (except engine belts and hoses listed under Engine Belts and Hoses Coverage), exhaust system (except exhaust manifolds), catalytic converter, brake rotors and drums, shock absorbers, spark/glow/plug wires, batteries (except as described under Battery Coverage), hybrid/high voltage battery pack, battery cables, wiper blades or inserts (except as described under Windshield Wiper Blade Coverage), carburetor and throttle body assembly (except the injectors). In addition, correction of air and water leaks, wind noise, squeaks and rattles, and contaminated fuel systems are not covered.

ALL OTHER PARTS ARE COVERED! *

COMPLETE CHOICE OWNER’S PROGRAM ADDITIONAL FEATURES AND BENEFITS*

Battery Coverage Covers the cost for one (1) battery replacement or the difference between the manufacturer’s limited warranty (if any) pro-rated reimbursement and the total cost of the battery, due to failure.

Brake Pad CoverageCovers the cost for the replacement of one (1) set of front and rear brake pads/shoes during the term of the agreement, due to failure.

Electrical CoverageCovers the cost for the repair or replacement of failed fuses, interior and exterior light bulbs including: turn signal bulbs, engine compartment lights, running lights, fog lights, stop lights, backup lights, license plate lights, parking lights, trunk light, dome light, courtesy light, visor light, map light and glove box light during the term of the agreement.

Engine Belts And Hoses Coverage Covers the cost to replace failed engine belts and hoses that include: vacuum pump belt, serpentine belt, power steering belt, alternator belt, supercharger belt, AIR pump belt, air conditioner belt, water pump belt, heater hose, bypass hose, throttle body hose, upper and lower radiator hoses, air conditioning hose, power steering pressure and return hose, air hose, washer hoses, vacuum hoses, and fuel hoses.

Headlamp CoverageCovers the cost for the replacement of failed headlamps during the term of the agreement

Windshield Wiper Blade CoverageCovers the cost for one (1) set of windshield wiper blades or inserts set replacement during the term of the agreement.

Vehicle Rental ExpenseReimbursement of up to $35 per day for a maximum of 10 days.

Wheel AlignmentCovers the cost of one (1) wheel alignment during the term of this Agreement.

Complimentary Motor Club MembershipA program provided by ROAD AMERICA MOTOR CLUB, INC., that includes:

✓ 24-Hour Roadside Assistance/Towing Services up to $100 per occurrence.

✓ Flat Tire Assistance

✓ Fuel, Oil, Fluid and Water Delivery Service

✓ Collision Assistance

✓ Battery Assistance

✓ Lock-out Assistance

✓ Driver’s Valet

✓ Key Replacement Assistance with Vehicle Lockout. Maximum benefit to repair or replace keys, transponders and any programming (if applicable) will be Five Hundred (500.00) dollars per occurrence.

✓ Emergency Message Relay

✓ Road America Savings Connection

✓ $500.00 Emergency Travel Expense Reimbursement* Note: Emergency Travel Expense is not available in CA and NY.

✓ $50.00 Ambulance Service Reimbursement* Note: Ambulance Service Reimbursement is not available in GA, NY and VA.

✓ $1,000 Car Theft Reward

✓ $1,000 Hit & Run Reward

✓ Custom Trip Routing

85239 data source.pdf 2 September 25, 2015 09:23:53