Tuesday 3 May to Thursday 5 May 2016Surfers Paradise Marriott Resort & Spa

Registrations online at www.lca.asn.au

LEAGUES CLUBS AUSTRALIA IN CONJUNCTION WITH CONFERENCE SPONSOR IGT

PROUDLY PRESENTS

OUR CHANGING

WORLD

Club Industry Education Points – All members of the Club Managers

Association of Australia (CMAA) will receive five (5) education points

towards the maintenance of their ACCM. In addition, all conference

attendees will receive a Certificate of Participation.

WEDNESDAY 4 MAY, 2016

9.00am Welcome & Opening Comments Andrew Neagle

Director of Sales, Australia & New Zealand, IGT

9.30am Opening Speaker Ian Hutchinson

Ian Hutchinson (B.Bus, G.Dip.Psy, CSP) is Founder and Chief Engagement Officer of Life by Design, maximisers of productivity & performance by intelligently fast-tracking engagement & motivation.

Ian’s Employee-Driven Productivity (EDP) process is the self-responsibility approach to employee engagement, which is the missing link to simply and easily unlocking peoples’ motivation and engagement potential in work and life.

Ian has internationally recognised expertise (working in North America, Europe, Asia and the Middle East) and over 15 years of local experience working with the majority of Australia’s top 10 companies, organisations such as Westpac, McDonalds, Coke, PWC, Ernst & Young, 3 Mobile, MLC, ING, Pfizer, Johnson & Johnson, NAB, ANZ, AMP, Macquarie Bank, Perpetual Investments, Mallesons, CBA, BT as well as many Best Employers such as Randstad, SAP and Flight Centre just to name a few.

In 2012, Ian was inducted into the Australian Professional Speakers Hall of Fame when he won the Educator Award of Excellence. Ian is author of ‘People Glue: Engagement & Retention Solutions That Stick’, ’52 Strategies to Work Life Balance’ and creator of ‘meCentral.com’, a world first Employee-Driven Productivity system (that has been licensed in 5 countries) that simply and easily increases motivation and activates employee engagement responsibility at all organisational levels, from HR to People Leaders to employees.

10.15am Morning Tea

10.35am BCLC – Cameron Adams British Columbia Lottery Corporation

British Columbia Lottery Corporation (BCLC) is a provincial Crown corporation offering socially responsible gambling entertainment in the Province of British Columbia. BCLC’s net income contribution is a vital portion of the provincial budget which helps fund important services and programs across the province. Over the past 30 years, BCLC has generated more than $18 billion in net income to fund provincial, municipal and charitable programs in B.C. BCLC operates gaming facilities through 17 casinos and 15 community gaming centers, lottery through a network of approximately 4000 lottery retailers, and through its online and mobile gaming channel at PlayNow.com.

Cameron Adams is the Director, Product & Business Development for the eGaming division at BCLC. BCLC owns and operates PlayNow.com, the largest regulated online gaming destination in North America. Originally launched in 2004, PlayNow.com provides a full range of online gaming experiences, including lottery, slots, tables, poker, bingo, and sports. Cameron oversees all products and business operations at PlayNow.com, and also plays a strategic role in influencing convergence opportunities for digital and retail experiences across all BCLC channels.

11.50am Gaming 2015 – The State of Play Paul Newson – Executive Director – Office of

Liquor, Gaming & Racing NSW Mike Sarquis – Executive Director – Office of

Liquor & Gaming Regulation QLD David Snowden – Chief Executive – ACT

Gambling & Racing Commission

In this panel session the Senior Regulators in NSW, Queensland & ACT, and Industry stakeholders, discuss their changing gaming environments, as well as Industry and Gaming issues.

12.40 Lunch

1.30pm WORKSHOPS: Jurisdictional Gaming Workshops:

These three open workshops will feature Regulators and Industry Representatives.

NSW Queensland A.C.T. HR Workshop

Featuring discussion of the new CMS Licence.Paul Newson Executive Director – Office of Liquor, Gaming & Racing NSWFrank Makryllos COO Gaming Solutions – Tatts Group

Mike Sarquis Executive Director – Office of Liquor & Gaming Regulation QLD

David Snowden Chief Executive – ACT Gambling & Racing Commission

Employee-Driven Productivity (EDP) & Productivity & Performance Maximisation – with Ian Hutchinson

3.00pm BCLC Workshop with Cameron Adams

The VenueFollowing the completion of a $20 million refurbishment, the refreshed Surfers Paradise Marriott Resort & Spa is the Gold Coast’s newest paradise within paradise (located approx.1km north of Cavill Ave). The hotel’s accommodations are set amidst lush tropical gardens and feature the area’s only private salt water lagoon where guests can swim and snorkel with an array of tropical fish.

Conference sessions are located in and around the Grand Ballroom which offers state of the art audiovisual technology and will comfortably accommodate our delegates. A full buffet Breakfast will be served in Citrique Restaurant.

Surfers Paradise Marriott Resort & Spa

158 Ferny Avenue Surfers Paradise QLD 4217 Phone 07 5592 9800

THURSDAY 5 MAY, 2016

9.00am 2016 Gaming Report Mark Bryan, Head of Emerging Companies & Gaming Research, Merrill Lynch

In this session Mark Bryan profiles the competitive Australian Gambling Environment and explores emerging trends in the way Australian gamblers are spending their money.

9.35am betting.club Kelly Signell,

Chief Executive Officer

Kelly Signell is the CEO of betting.club and brings with her over 20 years’ experience in marketing, project management and IT. Kelly began her career in Public Relations before moving to Project Management, continuing her career with various consulting roles with Accenture in marketing and IT.

Kelly has spent the last 15 years consulting to the online gaming and wagering industry both in Australia and globally. She has worked with most major online gaming software providers including Microgaming and Playtech, and has worked with nearly 30 startups including the creation of Centrebet’s Poker Room and Casino. Prior to joining betting.club, Kelly was Lead Advisor for a consortium (which included the Newsagents Association of NSW) who lodged a $1billion bid to buy NSW Lotteries.

10.20am Morning Tea

10.40am Club Case Studies Moorebank Sports Club

Tracey Lentell, Chief Executive Officer

Canada Bay Club Douglas Kirkham, General Manager

In this session we feature 2 Sydney suburban Clubs that have achieved significant growth in revenues across all operational

areas of the Clubs. In our changing world how have these Clubs adapted to their changing and competitive environment, what opportunities have they pursued and how have they embraced innovation in growing their businesses?

11.30am Closing Speaker Mark McCrindle

Mark McCrindle is a social researcher with an international reputation for tracking emerging trends, demographic change and customer shifts.

A regular social commentator for prominent media channels, Mark’s understanding of the key issues facing the emerging generations as well as his engaging communication style, places him in high demand as a commentator in the press, on radio and on television shows such as Sunrise, The Today Show, 7pm Project, A Current Affair, Today Tonight, 2UE and ABC.

Mark is the Director of McCrindle Research, whose clients include over 100 multinational organisations. His highly valued research and reports have developed his renown as a futurist, demographer and social commentator.

Mark graduated from the University of NSW with a BSc (Psychology) after which he completed a Masters degree (MA) in sociology and he is qualified with the research industry’s highest accreditation: QPMR (Qualified Practising Market Researcher). Mark is the author of three books on emerging trends and social change: The ABC of XYZ: Understanding the Global Generations published by UNSW Press, Word Up: A Lexicon and Guide to Communication in the 21st Century published by Halstead Press and The Power of Good published by Hybrid Publishers.

12.20pm Conference Closing Peter Turnbull,

CEO, Leagues Clubs Australia

12.30pm Farewell Lunch

PO Box 20426 World Square NSW 2002

Phone (02) 9281 3277

Fax (02) 9281 3655

www.lca.asn.au

Premier Sponsor

Education Sponsor

Diamond Sponsors

Conference Sponsor

Platinum Sponsors

Gold Sponsors

from

Silver Sponsors

CONFERENCE AND ACCOMMODATION PACKAGE COSTINGSTwin Share $1090.00 per person (incl GST) Single $1290.00 per person (incl GST) Your package includes:

• Two (2) night’s accommodation plus two (2) full hot buffet breakfasts served at Citrique Restaurant

• Conference Welcome Reception (including stand up buffet food and beverage package with beer, wine and soft drinks)

• Conference sessions including one (1) full day and one (1) half day of conference sessions, two (2) morning teas and lunches plus speaker’s notes (where available), mints and notepads.

• Mid - Conference Evening Event• Full use of the Surfers Paradise Marriott Resort & Spa facilities including

24 hour gymnasium, pool, etc.

CONFERENCE PACKAGE COSTINGS Welcome Reception, Conference Sessions & Event Evening $790.00 per person (incl GST)

Conference Sessions attendance only $590.00 per person (incl GST)

AIRLINE TRAVEL WITH VIRGIN AUSTRALIAPrice $250.00 per person

includes return economy air travel Syd/Cool/ Syd (including all taxes), luxury coach transfers from Coolangatta Airport to Surfers Paradise Marriott Resort & Spa and return, charges and GST.

Booking ConditionsCancellations – will be accepted prior to Friday 22nd April 2016. Cancellation fees will apply after that date – substitutions are welcome.Checkout – Your room must be vacated and any room charges settled by 11.00am on the day of check out. The hotel staff will be happy to store your bags for you until departure.Payment Conditions – On receipt of your booking, a tax invoice will be forwarded to you. Payment within 7 days would be appreciated.

CONFERENCE SCHEDULE CONFERENCE SCHEDULE

TUESDAY 3 MAY 2016

From 2.00pm Hotel Check In

From 3.00pm Conference Registration

From 6.30pmJoin your industry colleagues at the Conference Welcome Reception

WEDNESDAY 4 MAY 2016

7.00am – 10.30amFull buffet breakfast – Served in the Citrique Restaurant

8.00am – 9.00am Conference Registration

9.00am – 12.40pmConference Session 1 – Ballroom. Dress: Smart Casual.

12.40pm Lunch break

From 1.30pm Conference Workshops

From 6.00pm Mid – Conference Evening Event commences

THURSDAY 5 MAY 2016

7.00am – 10.30amFull buffet breakfast – Served in the Citrique Restaurant

8.00am Don’t forget to check out

9.00am – 12.30pm Conference Session 2 – Ballroom. Dress: Smart Casual.

12.30pm Farewell lunch

Safe journey home.