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U P D A T E S A N D I N F O R M A T I O N F R O M O R E G O N T E L E C O M M U N I C A T I O N S R E L A Y S E R V I C ETOD

AYOTRSW I N T E R 2 0 0 7

Season Greetings!

U P D A T E S A N D I N F O R M A T I O N F R O M O R E G O N T E L E C O M M U N I C A T I O N S R E L A Y S E R V I C EH H

W I N T E R 2 0 0 7OTRS

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Time sure flies fast! Recently two of the former RSPF managers and the current RSPF manager for PUC met during during the National Association of State Relay Administrators (NASRA) Conference and had the opportunity to take this photo. Pictured left to right: Jack Cassell (1987-1997), Damara Paris (1998-2006) and Jon Cray (2006-Present).

You are invited to attend the OTRS and Sprint 15-year anniversary (1992-2007) at a reception on January 18, 2008, from 4 p.m. to 8 p.m. at the Mission Mill Museum, Dye House, 1313 Mill Street SE, in Salem. There will be fun activities for people of all ages, as well as great door prizes!

We will also update you on the latest Oregon Telecommunications Relay Service, Telecommunication Devices Access Program and Oregon Telephone Assistance Program updates, including information about speech generating devices and Captioned Telephone.

Please keep your eye out for an invitation at the end of December or in early January. Sign language interpreters and real time captioning will be available at the event. The facility is also wheelchair-accessible. If you have other accommodation requests, please contact Cindy Campbell at [email protected] no later than January 5, 2008.

Do you still have a Krown TTY loaned to you by TDAP? Since TDAP stopped loaning the Krown TTY models in 1993, your TTY is at least 14 years old! We encourage you to exchange

your TTY at any time to avoid potential problems that may arise from using old equipment. TDAP has the available equipment listed below for exchange.

Ultratec 4420 TTY• Ultratec 4425 TTY• Ultratec 225 TTY• Ultratec Uniphone 1140 (Voice Carry Over, • Telephone, and TTY all in one)

Please feel free to contact TDAP if you’d like to learn about other types of available equipment and accessories not listed.

OTRS & Sprint Celebrate 15-Year Anniversary

RSPF Managers: Three Generations Old Krown TTY Phones

Save the date: January 18, 2008!

MOVED? Be sure to let us know!If you’ve moved, we need your new phone number and address! All information will be kept strictly confidential.

Please notify the TDAP office of your new contact information at:(800) 648-3458 TTY | (800) 848-4442 Voice | E-mail: [email protected]

U P D A T E S A N D I N F O R M A T I O N F R O M O R E G O N T E L E C O M M U N I C A T I O N S R E L A Y S E R V I C E

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Jon’s CornerThe 2007 legislative session was a successful one for the

Residential Service Protection Fund (RSPF) telephone assistance programs. Both Senate Bills (SB) 40 and 41 were passed and will become effective January 1, 2008. SB40 allows licensed hearing aid specialists to certify individuals as eligible to receive assistive telecommunication devices or adaptive equipment though the Telecommunication Devices Access Program (TDAP). SB41 allows the Oregon Telephone Assistance Program (OTAP) staff to approve a resident in long-term and residential care facilities who meet eligibility criteria for OTAP benefits.

It’s amazing that Sprint has been Oregon’s relay provider for the past 15 years! To commemorate our productive and successful working relationship, Sprint and the Public Utility Commission (PUC) invites you to a celebration on Friday, Jan. 18 (see page 2). In addition, Sprint and PUC are sponsoring an OTRS logo contest for a $1,000 grand prize! Submit your creative design and you just may see it displayed in the next OTRS newsletter, brochures, and other printed materials.

I am pleased to inform you that effective December, Jim Nieuwstraten and Bill Drobkiewicz will serve as the hard of hearing representative and deaf representative, respectively, on the Telecommunication Devices Access Program Advisory Committee for a four-year term. Please join me in welcoming them to the committee! Although their terms expire in December 2007, we are grateful for advisory committee members BettySue Bischoff’s and Cheryl Davis’ commitment and invaluable input.

We are still seeking a member who is speech impaired to serve on this advisory committee. We need your vital feedback with regards to speech generating devices or other adaptive equipment and speech to speech relay. I encourage you to consider this exciting and rewarding opportunity. Please see the advertisement on page 10 for further information on how to apply.

Last, but not least, I am happy to announce that we now have a toll-free fax number. Customers can fax their OTAP and TDAP applications to (877) 567-1977 to avoid incurring long distance charges.

Have a wonderful and safe holiday season!

Jonathan Cray, RSPF Manager Public Utility Commission of Oregon

Outreach events were conducted for TDAP, OTAP, and OTRS at the following events to continue the promotion and awareness of each program. RSPF has been proactive not only by conducting face to face outreach, but by media as indicated by the overwhelmingly successful CapTel Public Service Announcement. In addition, the TDAP and OTAP advertisement continues to be featured in several editions of various Hearing Loss Association of Oregon newsletters.

Capital Manor Health Fair: April 11 (Salem)• Calaroga Terrace: April 16 (Portland)• Oregon School for the Deaf Prom: April 21 • (Salem)Helen Keller Confident Living Program for • Senior Adults: June 6 (Sandy)DeafNation Expo: Sept. 22 (Portland)• Oregon Telecommunications Association • Accounting Seminar: Oct. 11 (Eugene)The Rogue Valley Chapter of The American • Council of The Blind of Oregon State Convention: Oct. 19-20 (Grants Pass)Oregon Hearing Society Fall Education • Seminar: Nov. 3 (Wilsonville)2007 Latino Health Fair: May 19 (Portland)• Hispanic Chamber of Commerce Trade • Show: May 31 (Portland)Salvation Army at the Silver Crest Senior • Housing: Nov. 13 (Portland)

Upcoming outreach efforts include advertising TDAP and OTAP in the Spanish Yellow Pages for the Portland metropolitan area.

2007 Outreach Events for TDAP, OTAP & OTRS

(L-R) RSPF staff Kelli Chrisman, Melanie Hemelstrand, Jon Cray, Steve Wenstrom, Nancy Culp, and Julie Thompson.


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Oregon CapTel PSA Successful!You may have seen an Oregon CapTel public service

announcement (PSA) airing in major areas of Oregon for several weeks in September, October and November. As a result of the PSA, education about Captioned Telephone (CapTel) has dramatically increased requests. In October and November, the number of CapTel devices sent to new Oregon CapTel consumers more than quadrupled!

In addition, the KOIN News website featured OTRS from September to December. When viewers clicked on the OTRS logo at the website, they were directed to Oregon CapTel’s website at www.oregoncaptel.com.

If you received a CapTel recently, and also had training, please help us track the success of our training program by filling out and sending in the brief survey on page 5.

The Public Utility Commission is committed to providing our customers successful access to telecommunications. If you are still unsure of how to use your CapTel, we have trainers available. We also have other available equipment for exchange if the CapTel does not suit your telecommunication needs.

In an effort to ensure your independence in using your CapTel phone, we invite you schedule a training session by contacting Damara Paris, Sprint Account Manager, at: [email protected] (800) 750-5894 Voice Mail (866) 243-7518 TTY (913) 523-9873 Fax dparis.mysprint.tv VP

CapTel Customer Service is also available at the following: (888) 269-7477 CapTel phone or Voice (800) 482-2424 TTY (608) 238-3008 FAX [email protected]

We hope you are enjoying your CapTel phone!

Did you know that there is a way to have the Volume Boost on your Captioned Telephone always on? Here’s how to do it:

With the handset hung up, open the little keyboard at the bottom of the phone. It can be opened on the right hand

side using your hand, a paper clip, or coin. Once open, look for the SHIFT

key located on the left hand bottom side. Press this key and keep it held down while pressing the

MENU button. Continue pressing the MENU button while holding down the SHIFT key until you see the prompt, “Volume Boost Always On,” on the CapTel display. Let go of the SHIFT key and press the button to the right of the display near the word “ON.” Then press the button next to the word “EXIT.”

It is suggested that, if another person is going to be using the CapTel, you let them know ahead of time that the volume before and during the call will be very loud. This way, their hearing will not be affected.

CapTel Tip: Keeping the Volume Button “On”

Need Training? Just Contact Us!


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To help us make our CapTel training program the best it can be, please fill out and mail this section back to us. Your answers are strictly confidential.

Feedback Wanted!

Trainer’s Name:________________________________________________Date/Time of Training:____________________________________________Length of training time:____________________________________________ Was your trainer on time? ____Yes ____No If not, did they call to let you know they would be delayed? ____Yes ____NoHow would you rate your trainer?Excellent ____ Very Good ____ Good____ Poor____ Very Poor ____ Do you need re-training? ____

Comments____________________________________________________________________________________________________________________________________________________________

Please mail this to: OTRS Outreach, C/O Damara Paris, Relay Program Manager, 525 Taggert Road NW, STE 130, PMB 3, Salem, OR 97304.

THANK YOU!

Telecommunication Devices Assistance Program (TDAP) UpdatesTDAP is thrilled to announce the premiere of the new TDAP brochure and application! Gone is the cumbersome

seven-page application! The colorful brochure with Mt. Hood in the background includes pictures of available telephone equipment and accessories with a brief description and its use towards the corresponding disability. The two-page application is now easier to complete. Section A is for the applicant to complete and sign, and Section B is for the professional (physician, speech-pathologist, audiologist, hearing aid specialist, or vocational rehabilitation counselor) to complete and sign! The brochure can be viewed on pages 8-10, and online at www.rspf.org. The application is also available in Spanish.

Speech Generating DevicesThe Oregon Public Utility Commission has contracted with Dr. Melanie Fried-Oken, a professor and director of

the Assistive Technology Program at the Oregon Health & Sciences University. She came highly recommended from the late TDAP Advisory Committee speech impaired representative, Colin Portnuff, and has extensive experience in speech generating devices. Stay tuned when the speech generating devices program, also known as the Portnuff Program, is unveiled in early 2008!

Oregon Telephone Assistance Program (OTAP) UpdatesTwo telecommunication providers have recently been designated by the Public Utility Commission as an

eligible telecommunications provider (ETP) to provide OTAP services to their customers. AT&T Wireless/Cingular and ComSpan USA (extending wire centers to Coquille) have joined the list of growing telephone companies participating in OTAP.

There are now a total of 40 telecommunication providers that participate in OTAP!

Telephone Assistance Program Updates

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Oregon Telecommunications Relay ServiceLogo Contest!

Logo entries are due Thursday January 31, 2008

Artwork must represent Oregon themes.

For logo contest information and rules: Damara Paris, Relay Program Manager Sprint 525 Taggert Rd NW STE# 130, PMB#3 Salem, OR 97304

(800) 750-5894 Voice Mail (866) 243-7518 TTY (913) 523-9873 Fax dparis.mysprint.tv Videophone [email protected]

Grand Prize:

$1,000!

2001-20071987-2001 2008

?

We need people like YOU to design a brand new logo for OTRS!

A joint service provided by the State of Oregon/Public Utility Commission (PUC) and Sprint


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(Cut on dotted line and mail the bottom portion of this application to the PUC)

Oregon Telephone Assistance Program (OTAP) Application – Please WRITE clearly.If you have a situation that prevents you from providing certain information, please contact OTAP for assistance.

Applicant’s First and Last Name (The applicant’s name MUST be on the phone bill)

Applicant’s Social Security Number Date of Birth

Applicant’s Home Address City Oregon Zip

Applicant’s Mailing Address (only if di�erent from your home address)

City Oregon Zip

Applicant’s Phone Company (eligible phone company from list above) Applicant’s Phone Number ( )

I want the phone company to reduce my phone bill each month under OTAP. I give PUC permission to verify I receive bene�ts from a public assistance agency and to share the information on this form with the phone company. I understand the following:

OTAP bene�ts start on the date the PUC approves the signed application. OTAP bene�ts will stop if I no longer receive one of the qualifying bene�ts. I will call the PUC when I

no longer receive the qualifying bene�ts. My name must be on the telephone bill and I must have phone service in order to receive OTAP bene�ts. I need to allow 30-90 days for the phone company to apply the credit to my phone bill.

Is this NEW phone service in the last 60 days?YES NO

Applicant’s Signature Date

Do you have questions? Call the PUC 1-800-848-4442 or 1-800-648-3458 (TTY) [503-373-7171] Monday - Friday 8 a.m. to 5 p.m.

Email Address: [email protected]

Please Mail Application to: PUC, PO Box 2148, Salem OR 97308 or Fax to: 503-378-6047PUC Form FM784 (12/01/06) ENG

Oregon Telephone AssistanceProgram (OTAP) Application

Online OTAP applications: To print or complete an online application please visit: http://www.rspf.org.

The Oregon Telephone Assistance Program (OTAP) can help you with your phone bill. If you have telephone service and receive one of the following qualifying bene�ts, you can receive the current reduction of up to $13.50 o� your phone bill.

Food Stamps Supplemental Security Income (SSI) Temporary Aid to Needy Families (TANF) Certain State Medical Programs or Medicaid

ASOTINBEAVER CREEK CANBY CO-OPCENTURYTEL CITIZENS/FRONTIERCLEAR CREEKCOLTON

COMSPANEAGLEEMBARQ/UNITEDGERVAISHELIXHOME/TDSMALHEUR BELL

MIDVALE TEL. EX.MOLALLAMONITORMONROEMT. ANGELNEHALEMNORTH STATE

OREGON TEL. CORP.OREGON/IDAHOPEOPLE’SPINE PHONE CO.PIONEERQWESTRELIANCE CONNECTS

ROOME TEL COMSCIO MUTUALST PAULSTAYTON CO.TRANS CASCADEVERIZON

* Wireless companies do not o�er OTAP in all coverage areas. Please call the PUC at 1-800-848-4442 to �nd out if OTAP is o�ered in your coverage area.

The following is a list of residential phone companies that participate in OTAP

WIRELESS TELEPHONE COMPANIES*: AT&T WIRELESS EDGE WIRELESS SNAKE RIVER PCS UNICEL US CELLULAR


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Oregon Public Utility CommissionPO Box 2148, Salem, OR 97308-2148800-848-4442 or 503-373-7171TTY: 800-648-3458 or 503-378-6962 Fax: [email protected] SECTION A

Please Print Your Information ( Required Information )

Name of Applicant (Last, First, Middle) Telephone # Work / Cell #

Home Address City Zip Code

Mailing Address (If different than above) Parent/Guardian Name (If Applicant is a minor)

Email AddressOregon Drivers License or ID #(If you do not have an ODL or ID # please contact the TDAP office)

Applicant Date of Birth

Alternate Contact Name (Last, First) Relationship

Mailing Address of Contact Person Telephone #

(Please continue over)

CONDITIONS OF ACCEPTANCE AND AGREEMENT FOR TDAP EQUIPMENT

Please read and sign the form that indicates you understand and agree to comply with the following conditions upon acceptance of TDAP Equipment (equipment):

■ This equipment is the property of the State of Oregon. I will use the Equipment in compliance with Oregon laws, including OAR Chapter 830 Division 33.

■ I will not sell, give away, or loan the Equipment to anyone. I am financially responsible for any damage to the Equipment that is not caused by normal wear and tear or acts of nature or disaster. A price list of the most current prices for previous used and current Equipment is available upon request.

■ I am responsible for the appropriate care of all Equipment and must not use it or allow it to be used for any purpose other than accessing telephone services.

■ If the Equipment is stolen, I must notify the local law enforcement agency within 24 hours of the time the theft is discovered. I agree to give a copy of the police report to the TDAP office within five (5) business days of the date the theft was reported.

■ If the Equipment is damaged due to floods, storms, fire, or other acts of nature, I must submit an insurance, fire department, police report, or other similar report about the event to the TDAP office within five (5) business days after the date the event occurred.

■ I agree to notify TDAP office of any changes (name, address, phone number, etc.) If I move to another place in Oregon, I must report my new address to the TDAP office within thirty (30) calendar days of the move.

■ I am responsible for the purchase of Equipment supplies, such as TTY paper, light bulbs, batteries, service, and the costs related to the use of the Equipment if I fail to return it before moving out of Oregon.

■ I must return the Equipment to the TDAP Office within 30 calendar days after termination of telephone service.■ I must obtain written permission from PUC’s TDAP Manager before I travel out of the State of Oregon with

any Equipment for more than 90 days.■ If I have signed this on behalf of a minor or as a guardian for an adult, I agree to notify the TDAP office

about a change in responsibility within five (5) calendar days of the event (for example, the minor reaches 18 or there is a change of guardian), I agree that TDAP will bill me for the Equipment if the minor does not sign a new Condition of Acceptance and Agreement within 30 calendar days after the minor’s 18th birthday.

Oregon Telecommunication Devices Access Program

(TDAP) Application www.rspf.org

All statements I have made in this application form are true and correct to the best of my knowledge.

Signature of Applicant or Parent / Guardian (If Applicant is under 18) Date


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PROFESSIONAL CERTIFICATION FORM

This section to be completed by a licensed physician, speech pathologist, audiologist, vocational rehabilitation counselor, or hearing aid specialist.

Please mark all applicable impairments. Leaving this section blank will result in automatic denial of your application.

Hard of Hearing/ Deaf: ❏ Moderate to Severe ❏ Severe ❏ Profound

❏ Vision/Blind ❏ Severe Speech ❏ Mobility

I hereby certify that the above named applicant requires the use of specialized telecommunications equipment to communicate effectively on the telephone.

Name (Print or Type) Title License Number

Street City State Zip Code

Signature Telephone Date

❑ Dialogue VCO Telephone

❑ Uniphone 1140

❑ Telebraille

❑ Telitalk (Electrolarynx Telephone)

❑ XL-25s Amplified Weak Speech Phone

Accessory for Deaf or Hard of Hearing: Optional Accessory for Hearing Aid Users (with T-Coil):

❏ Loud Ringer or ❑ Signal Device ❏ Neckloop or ❏ Silhouette - Single

❏ Silhouette - Dual

Training VHS Videotape:

❏ TTY ❏ CapTel Phone ❏ RC 200 Remote Controlled Speaker Telephone

Available Equipment:

❑ TTY

❑ CapTel Phone

❑ CapTel Phone with USB Port

❑ XL-40 Amplified Phone

❑ XL-50 Amplified Phone

❑ Large Visual Display (For TTY Only)

❑ JV 35 Vision Impaired Phone (Black Buttons w/ White Numbers)

❑ JV 35 Vision Impaired Phone (White Buttons w/ Black Numbers)

❑ RC 200 Remote Controlled Speaker Telephone

RC 200 Speakerphone Accessories:

❏ Pillow Switch ❏ Lapel Mic ❏ Air Switch ❏ Headset ❏ Foot Switch

SECTION B

FM608-WEB (8/1/07)

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The Telecommunication Devices Access Program Advisory Committee announces the availability of:ONE CONSUMER SEAT from the Speech Impaired Community

Committee members advise the Public Utility Commission regarding the Telecommunication Devices Access Pro-gram (TDAP), Oregon Telephone Assistance Program (OTAP), and Oregon Telecommunications Relay Service (OTRS). Committee Members provide essential input regarding adaptive equipment and its distribution in addition to matters affecting the telecommunication assistance programs and the disabled and/or low income populations in which they serve.

Mileage is reimbursed when the TDAP Advisory Committee meets quarterly (first or second Monday in March, June, September, and December) from 9 a.m. to noon at Public Utility Commission of Oregon, 550 Capitol St., NE, Salem, OR 97301-2551.

If you are interested in serving a four-year term as a volunteer advisory board representative, please submit:One letter of interest stating why you would like to serve on the advisory committee.1. Your resume and relevant background information2. One or more letters of recommendation from the community you represent3.

Please mail all materials to: Jon Cray, RSPF Manager Telephone Assistance Programs P.O. Box 2148 Salem, OR 97308-2148 Or fax to (877) 567-1977

For further information, please visit www.rspf.org or e-mail [email protected].

TeliTalk™ Electrolarynx Telephone

XL-25s Amplified Phone

JV35B Amplified Phone with Braille Characters

Large Visual Display (LVD) for TTY

RC200™ Remote Control Speakerphone

CapTel™ Captioned Telephone

Accessories for RC200™ Control SpeakerphoneAVAILABLE ACCESSORIES

�e TeliTalk is a telephone which allows an individual that has had a Laryngectomy to speak on the phone using a built in artificial larynx. Speakerphone and head set options are available for hands-free use.

Increases outgoing speech up to 18 decibels for people with weak speech.

Large button amplified telephone with Braille letters on number keys. Talk back feature repeats numbers dialed to verify dialing accuracy. Also available with white buttons and black numbers.

Large external screen that connects to a TTY with LVD capability. �e large screen displays the text of the call in bold type characters on large display that are 10 times larger than a standard TTY.

A hands free Remote Controlled speakerphone for people with mobility impairments. It is operated by using a wide variety of switches, depending on ability.

�e CapTel is a telephone that allows people who have difficulty under-standing what is being said over the telephone to receive live captions of their telephone conversations.

�e CapTel with a USB port allows people to connect the CapTel phone to a computer to view captions on the computer monitor. �e size, color

and font style can be modified for easier reading.

TTY

Telecommunication device with keyboard and visual display for people who are deaf, hard of hearing or speech impaired. Several models available with various features.

XL-40/XL-50 Amplified Telephone

Amplified telephone that increases incoming volume up to 38 (XL 40) or 48 (XL 50) decibels.

Simplicity Model LTD Signaler

or transmitting a signal to Simplicity remote receiver(s)

CrystalTone Ringer

to the frequency you hear best

Air Switch Headset Lapel Microphone Pillow Switch

Uniphone 1140 TTY Amplified Telephone

Telephone and TTY unit in one for deaf and hard of hearing VCO users and speech impaired Hearing Carry Over (HCO) users.

Dialogue Voice Carry Over (VCO) Telephone

VCO telephone that does not contain a keyboard for those who prefer to read and not type.

New Brochures Available

Oregon Public Utility Commission

Telecommunication Devices Access Program

Telecommunication

Devices Access Program

keep in touchcommunicate

make an appointment

say hello

set up a lunch

800-848-4442 or 503-373-7171

TTY: 800-648-3458 or 503-378-6962

Videophone: 503-378-6211

Fax: 503-378-6047

Oregon Telecommunications Relay Service: 711

550 Capitol St. NE, Suite 215

Salem, OR 97301

PO Box 2148

Salem, OR 97308-2148

Email: [email protected]

www.rspf.org

Having difficulty communicating on the telephone?

TDAP loans specialized telephone equipment at no cost and with no income restrictions to eligible Oregon residents

who are deaf, hearing, vision, speech and mobility impaired and have difficulty using the telephone.

Apply today!

RSPF now has new brochures explaining our services. If you’d like to order brochures, e-mail [email protected], or mail a request to: Telephone Assistance Programs Oregon Public Utility Commission 550 Capitol Street NE, Suite 215 P.O. Box 2148 Salem, OR 97308-2148


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RSPF Seeks Committee Member

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Relaytionships

Contact info: OTRS Account Manager, [email protected]

Customer Service in English: 1.800.676.3777Customer Service in Espanol: 1.800.676.4290

TTY: 711 or 1.800.735.2900

Voice: 711 or 1.800.735.1232

VCO: 1.800.735.3260

900 Services: 1.900.568.3323

ASCII: 1.800.735.0644

Spanish: 1.800.735.3896

STS: 1.877.735.7525

www.rspf.org

You can, with Oregon Telecommunications Relay Services. With different relay options for you, making a call will never be difficult again!

Have a loved one, friend or co-worker you want to call today?

TDAP Advisory Committee Members

Happy Holidays!

ADDRESS SERVICE REQUESTED

Brant Wolf, Chair Industry Representative

Oregon Telephone Association [email protected]

Renwick Dayton, Vice ChairPortland

Deaf [email protected]

Betty Sue BischoffLeaburg

Hard of Hearing [email protected]

Phil BoyleSalem

PUC [email protected]

Cheryl Davis Monmouth

Professional [email protected]

Bill DrobkiewiczMedford


Lizzie McNeff Portland

Mobility-Impaired [email protected]

Jim NiewstratenScio

Hard of Hearing [email protected]

Georgia OrtizPortland


Ishai Rosen Corvallis


Rosalie SchnackenbergPortland

Late-Deafened [email protected]

VacantSpeech Impaired Representative

If you are interested in serving on the TDAP committee, please contact RSPF Manager Jonathan Cray at: [email protected] (800) 648-3458 TTY (800) 848-4442 voice

www.puc.state.or.us/consumer/otrs/default.htm

Damara Paris • OTRS Manager 525 Taggert Rd. NW, Suite 130PMB #3Salem, OR 97304800.750.5894 TTY: 866.243.7518 Fax: [email protected]

Jonathan Cray • RSPF Manager Public Utility Commission of Oregon550 Capitol Street NE, Suite 215 P.O. Box 2148Salem, OR 97308-2148TTY: 800.648.3458 Fax: 503.378.6047Voice: 800.848.8442 E-mail: [email protected]

O TRS CONTACT INFORMAT ION

Check our website for information on OTRS.

Telephone Assistance ProgramsOregon Public Utility Commission550 Capitol Street NE, Suite 215P.O. Box 2148Salem, OR 97308-2148

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