ossia, dynamic collaborative communications deck
TRANSCRIPT
Unified Communications
Unified Messaging
Personal Assistant
PSTN/ISDN Conferencing
IP Conferencing
Corporate IM Systems Presence
Avaya Jabber
Presence Works
Microsoft ECS & Net Meeting
Alexis Lotus Sametime
Active Voice
Conita
Latitude Latitude
Avistar
Interactive Intelligence
Cisco Personal Assistant
Divine
Facetime
Access Line Genesys Conferencing
Webley Novell instantme PlaceWare
Wildfire Centra
Appiant MeetU
Real-Time Multi-Media Multi-Party Conferencing
Presence and Availability Management
Real-Time Data Collaboration
Unified Messaging
Personal Assistant Services
PSTN/ISDN Conferencing
IP Conferencing
Instant Messaging Services
Presence
Orchestrate
Innomedia – Buddy Talk
Comverse
Glenayre
OpenWave
Call Sciences
Bantu
Raindance
WebEx
Web Conferencing Services
Copyright © Axiom8, Inc. November.2001 All rights reserved
CP
E So
luti
ons
Cisco Unity
First Virtual Communications
ASP
Sol
utio
ns
Call Sciences
WireRed
Ikimbo
Raindance
Captaris
Object World
Reality Fusion
Yahoo!
AOL
ICQ
Pal Talk
TrulyGlobal
LatitudeLatitude
eDial
iPulse
Plethora Technology
Axiom8 Ossia v1.0
Moderated Presentations
Source: Axiom8, Inc. and Gardner Group Research
Document Collaboration
Ossia v2.0
Scope of OssiaTM Vision for Dynamic Collaborative Communications
Windows Messenger for XP
Unified Messaging
Personal Assistant Services
PSTN/ISDN Conferencing
IP Conferencing
Corporate IM Systems Presence
Message Based Unified Communications
Real-Time Multi-Media Conferencing
Presence and Availability Management
Unified Messaging
Personal Assistant Services
PSTN/ISDN Conferencing
IP Conferencing
Corporate IM Systems Presence
Real-Time Data Collaboration
Category Features of Dynamic Collaborative Communications
Unified Communications Real-Time Multi-Media Multi-Party Conferencing
Presence and Availability Management
• Voicemail, Email & Fax in one inbox
• PC/Phone clients
• Read Email via TTS
• Convert VM to Email via .wav or STT
• DTMF or Voice Recognition Interface
Call Routing
via:• Find Me/
Follow Me
• Single # Reach
• Call Return from Message
• Routing Tables & Persistent Contact Search
• Hunt List
CallScreening:• Callers
• Messages
• Filtering rules
• Multi-party (2 or more conferees)
• Audio and/or Video via PSTN/ISDN
• Multi-party (2 or more conferees)
• Audio and/or Video via IP
• Text Instant Messaging
• Encryption
• Database Integration
• Save & Archive Transcript
• Online Presence Awareness
• Dynamic Presence Indicators
• Personal Availability Information
• Location-based Presence
IP/PSTN Bridge for both IP and PSTN endpoints in one
conference
• Whiteboard
• Presentation
• Annotation Tools
• Web Co-Browsing
• Polling / Q&A
• Moderated Session controls
Document Collaboration
Moderated Presentations
• Application Sharing
• Application Viewing
• File Transfer
• Remote Desktop control
Unified Communications (Currently, enterprise communication providers are working toward complementing the functionality of unified messaging solutions with technologies such as collaboration, personal assistant, and mobility applications to create a unified communication experience. They have added this functionality to message coordinators as opposed to directories)
• Unified Messaging: Builds on the proven functionality and value of voicemail by integrating it with other messaging channels including email and fax in a single mailbox that offers expanded message and contact management capabilities that can be accessed from PCs, TT telephones, and PDAs. (From an article by Scott Stone of Avaya, Inc. This definition is a good example and reflects the same idea put forth by other analysts and UM solution providers)
• Personal Assistant Services: Directory driven services that aid in call control and management for a user. Services are offered on a subscription basis to business professional consumers, but also are sometimes part of PBX services and systems. These services are usually accessed via the telephone and often include web interface management of inbound call preferences (routing, screening, caller id, call waiting). Some of these services also include access to conference bridging services.
Real-Time Multimedia Multi-party Conferencing
• PSTN / ISDN Conferencing: Any system or service that provides access to a telephone conferencing bridge or video conferencing system. We do not include all conference calling services (i.e., AT&T, MCI, Global Crossing) and systems (i.e., )in the landscape, though we recognize their presence in the market. Also, any traditional (e.g., H.320-based) video conferencing system vendors (i.e., Polycom, VCON) are not included though their presence is noted.
• IP Conferencing: Voice and Video Conferencing occurs only on the IP network, Excludes voice and video IP conferencing services and systems that only allow for 1:1 multimedia sessions.
Presence & Availability Management
• Corporate IM Systems: Server based internally deployed instant messaging for corporations. Usually deployed as part directory application, or within collaboration apps
• Presence: Includes publication, notification, and manual and dynamic modification of online, system and location-based presence.• Consumer IM Services: Internet Instant Messaging services that are offered on a free subscription basis. Most include VoIP as part of their offering,
but it is limited to 1:1 audio conferencing. A recent trend in this category is sending IM to wireless devices via SMS for example
Real-Time Data Collaboration Client / Server based solution. Servers are deployed internally at the enterprise site. Client software is either web-based or desktop software. Typically, the servers are standards-based (H.323 and T.120). Most offerings are PC based only (Voice and Video over IP), some include a conference bridge for PSTN audio conferencing. Typically, however, these solutions do not allow both IP and PSTN end-devices to participate in the same audio conference (PC for data conferencing and VoIP. Phone for audio conferencing that is not mixed with VoIP audio).
• Document Collaboration Systems: Includes, application sharing, application viewing and file-transfer. These sessions are more collaborative in nature for accomplishing group and team work projects.
• Moderated Presentations: Includes collaboration tools that are designed for moderated and/or broadcast presentations. Features include presentations, moderated session controls annotation tools, web-cobrowsing, remote desktop control and polling/Q&A.
• Web Conferencing Services: Hosted, web-based collaboration services that are offered on a paid subscription basis. Most of the services do not include integrated communication capabilities or directory services (presence information for example). Business professionals can purchase these services individually, or a company can choose to standardize corporate wide on the solution.
Category Descriptions of Dynamic Collaborative Communications
Copyright © Axiom8, Inc. Nov..2001 All rights reserved
Version 1.0
Unified Messaging
Personal Assistant Services
PSTN/ISDN Conferencing
IP Conferencing
Corporate IM Systems Presence Document
Collaboration
Real-Time Data Collaboration
Dynamic Collaborative Communications
Unified Communications Real-Time Multi-Media Multi-Party Conferencing
Presence and Availability Management
Moderated Presentations
Copyright © Axiom8, Inc. Nov..2001 All rights reserved
Version 2.0
Unified Messaging
Personal Assistant Services
PSTN/ISDN Conferencing
IP Conferencing
Corporate IM Systems Presence Document
Collaboration
Real-Time Data Collaboration
Dynamic Collaborative Communications
Unified Communications Real-Time Multi-Media Multi-Party Conferencing
Presence and Availability Management
Moderated Presentations