oss business models

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Free software business models Arnaud Laprévote – research project director [email protected]

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From a philosophical point of view, everybody loves open source software: you, your wife or girl friend, your father, your mother, grand-father or grand-mother, your children, your boss, your employees, your custormers, your students, your teachers, your cat even your fish, everybody. Once the first enthusiasm gone (it takes arount 10 minutes for persons and 3 sec. for the fish), a simple question arises : ok, open source is not gratis, however, a consequence of the open redistribution is gratuity, so how are you making a living with open source software ? Is it viable in the long term ?The conference will present the mechanisms (the "business models") around open source software and especially those for software editors.

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Page 1: OSS Business models

Free softwarebusiness models

Arnaud Laprévote – research project [email protected]

Page 2: OSS Business models
Page 3: OSS Business models

MANDRIVA 2010 inclura le

TASK ORIENTED DESKTOPVous VOULEZ le tester

Page 4: OSS Business models

Summary

● Why?● Who are you for talking to me like that ?● Market● Analysis grid● Activities● Revenues sources● Domains● Conclusion

Page 5: OSS Business models

WHY ?

Page 6: OSS Business models

WHO ARE YOU TO

SPEAK TO MELIKE THAT ?

OSS business models:

not a choice, but ...

Page 7: OSS Business models

Market

● Economic and Social Impact of Software & Software-Based Services - Smart 2009/0041 (Pierre Audoin Consultants)

● Software and Software Based Services market in Europe : ● 2008 : 228.6 billion Euros in 2008 ● 3.7% CAGR by 2012● 2012 : 264.8 billion Euros.

Page 8: OSS Business models

Yes, size matters

Page 9: OSS Business models

Information systems market

GDP : gross domestic product proportions hold

Page 10: OSS Business models

Revenues for France

● Software revenue growth● 2005 – 7%● 2006 – 6%

● Software and hardware service revenues growth● 2005 – 7%● 2006 – 6,5%

Page 11: OSS Business models

But small actors

● 1st european editor: SAP ● 2nd european editor: SAGE

Page 12: OSS Business models

Pcs in the world

● Nber of PCs sold in 2007 : 271 millions● 1 billion of PCs in the world● 2 billions of PCs planned in 2012 ?

3% of energy expenses

Page 13: OSS Business models

And linux ?

Page 14: OSS Business models

1,2 %30%

Page 15: OSS Business models

What isopen source ?

Page 16: OSS Business models

Free to ...

Page 17: OSS Business models

Free of charge:=(

€€€€€€€€€€

Page 18: OSS Business models

Free of charge=

Free of any business ?

Page 19: OSS Business models
Page 20: OSS Business models

Mandriva One of the five main Linux solutions editors in the

world The only european one Quoted at Euronext stock exchange 80 people 500 contributors Sold in 150 countries Available in 80 languages More than 3 million users Offices in France and Brazil

Page 21: OSS Business models

Value chain

Hardware

Linux OS

Service companies

Proprietary Applications

Open Source Applications

Cap GeminiAtos, Eds, IBM Global Services

OpenWide, IdealX, Linagora

Oracle, SAP,BEA, IBM

PostgreSQL, Jonas ObjectWeb, Nexedi, Nuxeo

Mandriva, Redhat, Novell/Suse

HP, IBM, Dell

Level 1: Hardware platform

Level 2: Software platform

Level 3: Applications

Level 4: Services

Founders

Level 0: Chips and boards

Intel, AMD, Via

Page 22: OSS Business models

● 2 millions● 90 000 ● Angola ● Nigeria 11 000● Brazil 25 000

Page 23: OSS Business models

End of the interlude

Page 24: OSS Business models

What is a business model ?

Page 25: OSS Business models

A business model is a term used for a broad range of informal and formal descriptions that are used by enterprises to represent various aspects of its business, including its purpose, offerings, strategies, infrastructure, organizational structures, trading practices, and operational processes and policies.

Page 26: OSS Business models

Dimensions

Taille (de l'entreprise, des clients, du CA, du bénéfi ce, des effectifs)

Domaine d'activité et spécialisation (ou pas) Métier principal Sources de revenues Proximité au code source Proportion de R&D Organisation

Page 27: OSS Business models

QualiPSo Survey

7

13

4

9

845

3

4

3

5

4

3

42 1 1 1

Technical domain

Security

Web/internet

Electrical EngineeringInfrastructure

Middleware

Embedded electronicsMedical

Multimedia

Accouting (ERP...)

eGovernment

eLearning

Banking / financeKnowledge management

Home appliance

Energy generation and distributionIndustry Automation

Environment

Software for hardware (OEM)

Page 28: OSS Business models
Page 29: OSS Business models

Expertise

Customer size

Page 30: OSS Business models

Main activities - identity● Information technology consulting – service

company● Hosting of resources (hardware, software,

informations, ...)● Hardware seller● Proprietary software editor● Open source software editor● Distribution editor (software integration)● Communication agency● Law and business consulting activities● Media company

Page 31: OSS Business models

Revenue sources

● Service● Hardware● Delay● OSS for a price● Hosting● Branding ● Advertising● Sponsoring

Page 32: OSS Business models

Revenue sources

● Insurance / warranty ● Toll● Subventions● Dual-licensing● Proprietary software

Page 33: OSS Business models

Revenue sources

Consulting

OSS for a price

Infinite support

Hosting

Dev. - customisation

Support

Training

Subventions

Proprietary extensions / software

Proprietary ext.

Tax credit

JEI

Branding

Hardware

Certification

Provide OSS software with delay

Dual licensing

Publications

Advertising

Sponsoring

Other services

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Revenue sources

Linbox

Europe-B

Europe-AEurope-C

Mandriva

Red HatEBM Websourcing

Europe-D

DhoogesLogilab

percentage

Features

Page 34: OSS Business models

Problem : the lever effect

t

service €

t

Software

revenuescosts

Page 35: OSS Business models

Lever effect for open source software edition ?

Support

Maintenance

margin

margin

Dev

elop

men

t

margin S

Trainingmargin

margin M

margin T

?

Page 36: OSS Business models

The key to development fi nancing

margin

Support

Maintenance

margin

margin

Dev

elop

men

t

margin S

Trainingmargin

margin M

margin T

?

Page 37: OSS Business models

Insurancial dimension

?

Page 38: OSS Business models

And the remaining

Investments

Subventions

Insurancemargin

Support

Maintenance

margin

marginD

evel

opm

ent

margin S

Trainingmargin

margin M

margin T

?

Page 39: OSS Business models

PWB : Payed web based

Page 40: OSS Business models

Activity, source code and communities

Page 41: OSS Business models

Source and community

Cre

ato

r

Contributor [1,10%]

Contributor < 1%

DocumentationBug report

Use

CommunityAnimation

Editor

Service company

Embedded

HostingCommunication

Agency

Page 42: OSS Business models

Conclusion● The future of Open Source funding is

insurancial in the professional market● The future of Open Source is advertisement,

branding and “toll” for the consumer market● To reach 2 billions of computers new markets

must be opened => cost diminution● Open source is a viable economical model

that may become pre-eminent on other economical models for software

Page 43: OSS Business models

MANDRIVA 2010 inclura le

TASK ORIENTED DESKTOPVous VOULEZ le tester

Page 44: OSS Business models

Thanks

www.qualipso.org and the deliverable D2.1.3

April, for its white paper about free software business modelsSyntec for its synthesis 2007 about IT market

Page 45: OSS Business models

Mandriva LinuxOpen Simple Innovative

Page 46: OSS Business models

Annexes

Page 47: OSS Business models

What does sella service

company ?

Page 48: OSS Business models

What does sellan open source

service company ?

Page 49: OSS Business models

Not concentrated ?

Page 50: OSS Business models

Resource provider ?

Page 51: OSS Business models

Hardware seller ?

Page 52: OSS Business models

Proprietary software editor ?

Page 53: OSS Business models

Open source software editor ?

Page 54: OSS Business models

Distribution editor ?

Page 55: OSS Business models

Traditional Operating System editor

Software editor

CustomerTraditional OS editor

Page 56: OSS Business models

Linux distribution editor

Software editor

CustomerLinux distribution editor

Page 57: OSS Business models

Communication agency ?

Page 58: OSS Business models

IP specialist ?

Page 59: OSS Business models

Free softwarebusiness models

Arnaud Laprévote – research project [email protected]

Page 60: OSS Business models
Page 61: OSS Business models

MANDRIVA 2010 inclura le

TASK ORIENTED DESKTOPVous VOULEZ le tester

Page 62: OSS Business models

Summary

● Why?● Who are you for talking to me like that ?● Market● Analysis grid● Activities● Revenues sources● Domains● Conclusion

Page 63: OSS Business models

WHY ?

Normally, everybody should be supporting itBut what are we earning money with?

Key point to reassure potential usersKey point for setting up new activities in new or existing companies

Linbox FAS – funded December 1996 – bought out May 2007

Page 64: OSS Business models

WHO ARE YOU TO

SPEAK TO MELIKE THAT ?

OSS business models:

not a choice, but ...

Engineer (ENSMM 1988 and ENSERG 1989)specialized in digital micro-electronics Research assistant at Institut für Datentechnik,

Darmstadt (1990)Manager of digital electronics laboratory in the

signal processing department at TDF-C2R (1991-1994)

« Advanced TV and multimedia » Team director at the R&D center, THOMSON multimedia (1995-1996)

Created Free&ALter Soft (12/1996)Linbox buy out in 2001 => Linbox FASProduct refocusing (LRS)Buy out of Linbox FAS in 2007 by Mandriva

Page 65: OSS Business models

Market

● Economic and Social Impact of Software & Software-Based Services - Smart 2009/0041 (Pierre Audoin Consultants)

● Software and Software Based Services market in Europe : ● 2008 : 228.6 billion Euros in 2008 ● 3.7% CAGR by 2012● 2012 : 264.8 billion Euros.

Page 66: OSS Business models

Yes, size matters

Page 67: OSS Business models

Information systems market

GDP : gross domestic product proportions hold

Page 68: OSS Business models

Revenues for France

● Software revenue growth● 2005 – 7%● 2006 – 6%

● Software and hardware service revenues growth● 2005 – 7%● 2006 – 6,5%

Page 69: OSS Business models

But small actors

● 1st european editor: SAP ● 2nd european editor: SAGE

SAP : – 8 billion € turnover in 2007 (it's pretty few)

– 1 billion € turnover(Truffle 100 study)But benefits of France Telecom in 2007

was 8 billion €

Page 70: OSS Business models

Pcs in the world

● Nber of PCs sold in 2007 : 271 millions● 1 billion of PCs in the world● 2 billions of PCs planned in 2012 ?

3% of energy expenses

3% energy = air transport energy expenses !!!!!

Page 71: OSS Business models

And linux ?

Normally, everybody should be supporting itBut what are we earning money with?

Key point to reassure potential usersKey point for setting up new activities in new or existing companies

Linbox FAS – funded December 1996 – bought out May 2007

Page 72: OSS Business models

1,2 %30%

FranceDesktopbetween 20 et 30 millions of Pcs1,1% (AT Institute) of PCs under linux : between 220 000 et 330 000Server ?Majority of web servers are under linux

World~ 1 billion pcs~ 11 millions of pcs under linux

Page 73: OSS Business models

What isopen source ?

Open Source implies that everyone can share the software, and that leads the software to be free (in price), even if it's not imposed or needed by the licenceBut how to create an economical activity with something free of charge?

Page 74: OSS Business models

Free to ...

download/distributionusemodificationdistribution of modification

Open Source implies that everyone can share the software, and that leads the software to be free (in price), even if it's not imposed or needed by the licenceBut how to create an economical activity with something free of charge?

Page 75: OSS Business models

Free of charge:=(

€€€€€€€€€€

Page 76: OSS Business models

Free of charge=

Free of any business ?

Metro newspaperMuseumsWeb sitesEducation (not everywhere)Wifi in some townsNon paying televisionsSkype callsLocal phone communications...Free and business are common

Page 77: OSS Business models
Page 78: OSS Business models

Mandriva One of the five main Linux solutions editors in the

world The only european one Quoted at Euronext stock exchange 80 people 500 contributors Sold in 150 countries Available in 80 languages More than 3 million users Offices in France and Brazil

Page 79: OSS Business models

Value chain

Hardware

Linux OS

Service companies

Proprietary Applications

Open Source Applications

Cap GeminiAtos, Eds, IBM Global Services

OpenWide, IdealX, Linagora

Oracle, SAP,BEA, IBM

PostgreSQL, Jonas ObjectWeb, Nexedi, Nuxeo

Mandriva, Redhat, Novell/Suse

HP, IBM, Dell

Level 1: Hardware platform

Level 2: Software platform

Level 3: Applications

Level 4: Services

Founders

Level 0: Chips and boards

Intel, AMD, Via

Page 80: OSS Business models

● 2 millions● 90 000 ● Angola ● Nigeria 11 000● Brazil 25 000

2 million downloads of each Mandriva release90 000 computers in a big French administrationAngolaTutorials, development of Angolinux, deployment Nigeria11 000 Classmate PC using MandrivaBrazil25 000 machines with Mandriva sold each month

by Positivo

Page 81: OSS Business models

End of the interlude

Page 82: OSS Business models

What is a business model ?

Page 83: OSS Business models

A business model is a term used for a broad range of informal and formal descriptions that are used by enterprises to represent various aspects of its business, including its purpose, offerings, strategies, infrastructure, organizational structures, trading practices, and operational processes and policies.

A lot of dimensions in the universal sample space:CustomersSizeField of activityActivityRevenue sourceCloseness to source codeRepartition between technical and commercial staffR&D proportion...

One company = one combination of factorsOur goal is to identify and show some winning combinations

Page 84: OSS Business models

Dimensions

Taille (de l'entreprise, des clients, du CA, du bénéfi ce, des effectifs)

Domaine d'activité et spécialisation (ou pas) Métier principal Sources de revenues Proximité au code source Proportion de R&D Organisation

Page 85: OSS Business models

QualiPSo Survey

7

13

4

9

845

3

4

3

5

4

3

42 1 1 1

Technical domain

SecurityWeb/internet

Electrical EngineeringInfrastructureMiddlewareEmbedded electronics

MedicalMultimediaAccouting (ERP...)

eGovernmenteLearning

Banking / financeKnowledge managementHome applianceEnergy generation and distribution

Industry AutomationEnvironmentSoftware for hardware (OEM)

The main ones for open source software are :securityinternetinfrastructurenetworkFile, mail, communication or ... server, Office automationGameMultimediaAccounting, ERPsMany fieldsAll fields

Page 86: OSS Business models
Page 87: OSS Business models

Expertise

Customer size

Rules of thumb : * you do business with entity of with the same size order than you, * if not (you are a small company selling to a big) you must have a very specialised expertise to appeal to big companies, * if you sell to small companies, you will sell a very wide expertise (« I take care of your computers ») but obviously not as deep.The figure above represent that.

Page 88: OSS Business models

Main activities - identity● Information technology consulting – service

company● Hosting of resources (hardware, software,

informations, ...)● Hardware seller● Proprietary software editor● Open source software editor● Distribution editor (software integration)● Communication agency● Law and business consulting activities● Media company

A software service company sells time and knowledge/expertiseexpertise on proprietary softwareExpertise on open source softwareNO DIFFERENCE !!!!!!?????Added value ++In the detail :●Consulting●Training●Set up●Support●Outsourcing●Integration ●Customisation●Development●Certification, ●Migration process ●certification / quality

Page 89: OSS Business models

Revenue sources

● Service● Hardware● Delay● OSS for a price● Hosting● Branding ● Advertising● Sponsoring

● Service (selling of time and expertise)● Hardware● Publicly publish with a delay (immediate access

for a price)● Open source software distribution for a price● Hosting● Sources linked to gratuity and image● Branding (teeshirt, teapot, club Mandriva, trade

licence sell, ? Franchise ?, ...)● Advertising● Sponsoring (Google => Mozilla, Intel, HP, club

Mandriva, ...)

Page 90: OSS Business models

Revenue sources

● Insurance / warranty ● Toll● Subventions● Dual-licensing● Proprietary software

Insurance / warranty « Toll » if a financial exchange is doneIf a financial exchange is done from the OS

(buying of music, of video, of a game, of a software, ...) => the distribution editor allows this financial exchange => he should get some money for this service (Amarok).

Subventions (for creating an open source software)Creation of a good which is to the disposal of

everybody => giving subvention is fairly logical as it may benefit to all.

Dual-licensing :Imposes a copyright transfer for contributors =>

slows down the dynamic around the projectProprietary software (extension)Requires a structure or a licence adapted (Apache,

BSD style, Mozilla)

Page 91: OSS Business models

Revenue sources

Consulting

OSS for a price

Infinite support

Hosting

Dev. - customisation

Support

Training

Subventions

Proprietary extensions / software

Proprietary ext.

Tax credit

JEI

Branding

Hardware

Certification

Provide OSS software with delay

Dual licensing

Publications

Advertising

Sponsoring

Other services

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Revenue sources

LinboxEurope-BEurope-AEurope-C

MandrivaRed HatEBM WebsourcingEurope-D

DhoogesLogilab

percentage

Features

Page 92: OSS Business models

Problem : the lever effect

t

service €

t

Software

revenuescosts

Page 93: OSS Business models

Lever effect for open source software edition ?

Support

Maintenance

margin

margin

Dev

elop

men

t

margin S

Trainingmargin

margin M

margin T

?

Revenues without lever effect !!!!

Page 94: OSS Business models

The key to development fi nancing

margin

Support

Maintenance

margin

margin

Dev

elop

men

t

margin S

Trainingmargin

margin M

margin T

?

Unlimited Support = In case of problem, all means will be taken for this

problem to never occur again => insurancial dimension of support = lever effect.

Page 95: OSS Business models

Insurancial dimension

?

Only advantages ...For the customer●Cost control on a function●It's better for the editor to minimize the support, and that means developing a great quality product → virtuous circle●Adding functions for developing the installed basisFor the editor●Recurrent and continuous revenues, corresponding to the production economic reality●Capacity to foresee revenues

Page 96: OSS Business models

And the remaining

Investments

Subventions

Insurancemargin

Support

Maintenance

margin

margin

Dev

elop

men

t

margin S

Trainingmargin

margin M

margin T

?

Page 97: OSS Business models

PWB : Payed web based

Page 98: OSS Business models

Activity, source code and communities

Page 99: OSS Business models

Source and community

Cre

ato

r

Contributor [1,10%]

Contributor < 1%

DocumentationBug report

Use

CommunityAnimation

Editor

Service company

Embedded

HostingCommunication

Agency

Page 100: OSS Business models

Conclusion● The future of Open Source funding is

insurancial in the professional market● The future of Open Source is advertisement,

branding and “toll” for the consumer market● To reach 2 billions of computers new markets

must be opened => cost diminution● Open source is a viable economical model

that may become pre-eminent on other economical models for software

Page 101: OSS Business models

MANDRIVA 2010 inclura le

TASK ORIENTED DESKTOPVous VOULEZ le tester

Page 102: OSS Business models

Thanks

www.qualipso.org and the deliverable D2.1.3

April, for its white paper about free software business modelsSyntec for its synthesis 2007 about IT market

Page 103: OSS Business models

Mandriva LinuxOpen Simple Innovative

Page 104: OSS Business models

Annexes

A software service company sells time and knowledge/expertiseexpertise on proprietary software

Page 105: OSS Business models

What does sella service

company ?

A software service company sells time and knowledge/expertiseexpertise on proprietary software

Page 106: OSS Business models

What does sellan open source

service company ?

Expertise on open source softwareNO DIFFERENCE !!!!!!?????Added value ++In the detail :●Consulting●Training●Set up●Support●Outsourcing●Integration ●Customisation●Development●Certification, ●Migration process ●certification / quality

Page 107: OSS Business models

Not concentrated ?

Steria, On-XApitux, Librenberry, Free Electrons, Silecs, Cliss XXI, Pragmatic Source, Ars Aperta, Merethis, LDD, Nereides, Siloh, Bearstech, Netaktiv, Easter Eggs, AlcôveLibreboot, Alca Torda, Sfwan, Open Via, Pi-Lyon, Zefyris, Exemole, Eitics, Alter Way, Code Lutin, Ambika, Infoclip, Itaapy, Atreal....

Today : development of many small local actors and market structuration through big and/or specialized actors (AlterWay, Linagora, Mandriva, ...)

Page 108: OSS Business models

Resource provider ?

Pure hosting :●Put machine and bandwidth to disposal●Physical access (power on / off / BIOS / reparation)●Simplified remote command line access●Automatisation of set up (Dedibox, Gandi, ...)●With a SLA (time to replace a machine, guarantee on power supply, bandwidth, ...)Added value hosting●monitoring●backup●maintenance/system updates●supportApplication hosting●groupware, mail server, ERP, web site, ecommerce, ...High Performance ComputingInformation provider (web sites)

Page 109: OSS Business models

Hardware seller ?

DivX playerTivoTomTomSome wifi / ADSL router / modemArchosTooling machinesHPC vendors (sun, SGI, Bull, Nec, ...)Embedded linux●++●Any people who need a standard software stack (network, hard disk, audio or video stack, http streaming, http, ssh, ...)

Page 110: OSS Business models

Proprietary software editor ?

All models around double licensing :Open version – proprietary version => Mysql, Trolltech, ...

Editor using open source basisVery common in the java world. Proprietary product including java, struts, tomcat, apache, ...

IBM, tomcat, websphereIBM, Eclipse, => Rational offerZend (php)Linbox FAS (Linbox Rescue Server)

Page 111: OSS Business models

Open source software editor ?

Page 112: OSS Business models

Distribution editor ?

RedHat, Suse Novell, Ubuntu, Mandriva, Centos, ...An economic activityThat do not work without the remaining of the open source ecosystem

Page 113: OSS Business models

Traditional Operating System editor

Software editor

CustomerTraditional OS editor

Page 114: OSS Business models

Linux distribution editor

Software editor

CustomerLinux distribution editor

Page 115: OSS Business models

Communication agency ?

Communication around a projectAnimate the communityEclipse fondation EclipseApache fondationMozilla fondation

Page 116: OSS Business models

IP specialist ?

Provide service and warranty for the legal aspect of OSno proprietary « contamination » => Open source or Open source => proprietary (black duck)Warranty against patent attack or any other legal attack