© 2011 Open Source Development Co., Ltd. http://www.osdev.co.thThis work is licensed under a Creative Commons License

Osdev Migration Progress

OutlineOutline

Open Source SoftwareOpen Source SoftwareOpenOffice MigrationOpenOffice MigrationMigration ProcessMigration ProcessSuccess StoriesSuccess StoriesChallenges in OpenOffice MigrationChallenges in OpenOffice MigrationSuccess FactorsSuccess Factors

Open Source Software (OSS)Features & Benefits

Allow everyone to use, copy & redistributeHuge IT cost savingNo risk of copyright infringement

Source code always availableTransparency - No backdoorReliable & Secure - Less vulnerability

Store & exchange data using open standardsEasy to exit - No vendor lock-inNo corporate Alzheimer

You plan your IT investmentnot “the vendors”

Success Stories

Corporate Users OpenOffice:MS Office

EGAT 10,000 70%S&P 2,000 95%NHA 2,000 60%SCB 18,000 80%BTS 800 70%

Benchachinda 2,000 60%18,000 x 80%18,000 x 80%

= 14,400 users = 14,400 users Save 14,400 x 11,000 BahtSave 14,400 x 11,000 Baht

= 158.4 Mil.Baht= 158.4 Mil.Baht

The Two Extremes

OpenOfficeis notusable

Impossibleto overcomeresistance

Migration toOpenOfficeis very easy

OpenOfficemigration

is an “organizationchange”

Not just anNot just an“office software”“office software”

changechange

OpenOffice MigrationWhat it looks like?

migrate

BeforeBefore AfterAfter

7 Steps Migration

Osdev Migration Process

ApplicationAssessmentApplicationAssessment

ProvideTrainingProvideTrainingUser

AssessmentUser

Assessment

applicationcompatibility

database

applicationcompatibility

databaseuser issuedatabase

user issuedatabase Cutover

(remove old apps)Cutover

(remove old apps)

ProvideTech Support

ProvideTech Support

Software & Document FormatStandardization

Software & Document FormatStandardization

standardizationpolicy

(CEO signed)

standardizationpolicy

(CEO signed)

Deploy &Announce the List

of Green User

Deploy &Announce the List

of Green User

Challenges in OpenOffice Migration

Challenges in migration come from 4 sourcesDocument conversionOpenOffice capabilitiesEnterprise applicationsChange management

1-3 are much easier to manage than 4

Challenge #1 Document Conversion

Word, Excel, PowerPoint documentsConversion may cause small formatting errorCan be fixed manually

VBA macro conversion doesn't work yetAccess database applications not convertible

Challenge #2 OpenOffice Capabilities

Small differences in look & feelKnown set of missing featuresNeed more RAM to open large filesNo Outlook replacement yet

Challenge #3 Enterprise Applications

Packaged SoftwareSAP, MS Exchange, MS SharePoint

Custom SoftwareInternal developmentExternal development

Challenge #4 The changes

People hate changes, esp. if consider unnecessaryInconvenience during changesBelief that resistant can stop the changesGasohol effect

the latest change to be blamed for all problems afterward

Success Factors…

Apply comprehensive change managementRecognize that this is as an organization changeEnforce as organization policy signed by CEO (no u-turn)

Good planningSet a workable goal, prefer quick winsMigrate the right people, the right time

Continuous CommunicationTell why, how and when to everyoneTell the truth, all limitations and problems

Provide enough supportTrain all users, provide quick tech support

Desktop management system

Conclusion

OpenOffice migration leads to substantial cost savingIt is possible if you

recognize that it is an “organization change”follow the change management best practices

It requires going from bothTop-Down (CEO buy-in)and Bottom-Up (Everyone buy-in)

It is possible, we did it several timesTISCO FG, Bechachinda group, BTS