The ORNL Federal Credit Union Visa Platinum card now offers the most convenient way for cardholders to keep track of credit card account

activity anytime, anywhere. If you are a member cardholder, you now have the ability to receive text and email alerts* on all your credit card activity. The new feature not only helps you stay instantly informed about your account activity, but it allows you the ability to detect possible fraud within seconds.

Enrolling for the Credit Card Alert feature is easy! Simply log-in to your Online Banking account at ornlfcu.com, click on the Credit Card tab, and select the new Communications option. After clicking Submit, you will be directed to the Member Alerts page, where you can manage all your alert notifications. Sign-up today!*Data and text messages charges may apply.

Page 3 • 37th Annual Dogwood Arts

House & Garden Show

• Do Your Own Taxes and Save with TurboTax

Page 2 • Introducing the Interactive Teller Machine

• New & Improved Mobile App Coming Soon

• B.A. Candler Scholarship Information

Page 4

• 2015 Home Builders Association of

Greater Knoxville Home Show

• Time to Switch Your Business to Sprint

• Upcoming Events & Holidays

First Quarter • Vol 50 • No.1

Published quarterly by ORNL Federal Credit Union

Page 1

Visa Platinum Credit Card – Text and Email Alert Enhancements

Focus Money Manager is Here

Focus Money Manager, your new money management tool, was made available to

members in October 2014 and the response has been incredible! Focus allows members to view all their financial accounts in one place without having to remember different usernames and passwords for multiple sites.

If you haven’t tried Focus yet, now’s the time to take a look for yourself. If you currently use Online Banking, you already have access. Simply log-in to your account and click on the Focus icon at the top of the screen. Then add any account you want to see – mortgages, auto loans, credit cards, checking, savings, and investments. If you don’t have access yet to Online Banking, visit your local branch to get started.

For more information about Focus Money Manager, visit ornlfcu.com/focus today!

2015THURSDAY, MARCH

5th67TH ANNUAL MEETING

OF THE MEMBERSHIPOn Thursday, March 5, 2015 at 6:00 p.m., ORNL Federal Credit Union will hold its Annual Meeting

of the Membership at the Double Tree Hotel in Oak Ridge, located at 215 S. Illinois Avenue. All

members of ORNL FCU are invited to attend. Reports from the Board Chair and Treasurer will be shared and volunteers serving on the Board of Directors

will be introduced.

You can customize the types of alerts you wish to receive based on what’s most important to you. Here are some popular transaction alert settings:

• Declined transactions

• Online transactions

• Transactions exceeding a specific dollar amount

• Transactions made outside the U.S.

• Dollar amount and location of the transaction

• Merchant name and the time of the transaction

New & Improved Mobile Banking App Coming Soon

Page 2

Introducing the Interactive Teller Machine

Remember when checks were new? How about when ATMs were first introduced? In November, ORNL Federal Credit

Union introduced a new way of banking to members at the Oak Ridge Branch with the installation of an Interactive Teller Machine (ITM). The goal is to increase service levels and enhance the member experience. ITMs combine the convenience of an ATM with the personal service of a live teller.

We are proud to be among the first financial institutions in the area to provide this service. To fit the growing needs of our members, our North Knoxville Branch will also have ITMs installed in the first quarter of 2015. We encourage all members to stop by the Oak Ridge Main or North Knoxville branch locations to try out the new ITMs! Members will find that deposits, withdrawals, transfers, and loan payments are now easier than ever!

Because you asked and we listened, we are also updating existing ATMs to take deposits.* No envelopes required! Slide your check or cash into the ATM and your deposit is instantly made. ATMs now taking deposits include our Oak Ridge Branch walk-up, Middlebrook Food City Branch, Maynardville Food City Branch, and West Branch location drive-up.

*Subject to ORNL FCU’s Funds Availability Policy.

Mobile check deposit, Focus Money Manager integration, and quick balance viewing are all part of the new ORNL

FCU mobile banking app!You are always on the move and so is your credit union.

That’s why we are excited to give you a new and improved mobile banking app experience. You can deposit checks, review

your budget, and see just how much is left in your checking account all while sitting at your kitchen table. New and additional features will also be introduced in the coming months, all to help you develop a healthy relationship with your money!

The updated ORNL FCU mobile banking app will be available to members as early as February 2015.

The deadline to submit an application for the B.A. Candler scholarship to

the University of Tennessee, Knoxville is March 1, 2015. The $1,000 scholarship is awarded to a member each year with proven excellence in education and social merit. Complete scholarship details and the application can be found at ornlfcu.com under the Borrow tab by clicking on the Applications link and scrolling down to the B.A. Candler/ORNL FCU Scholarship section at the bottom.

Applications are also available at any of ORNL FCU’s branch locations.

Completed applications must be returned no later than March 1, 2015 to: ORNL Federal Credit Union (ATTN: Scholarship Committee Chair) at P.O. Box 365, Oak Ridge, TN 37831. Applicants are selected by the UT General Scholarship Committee and will be notified by the University of Tennessee Financial Aid Office by late May or early June.

B.A. Candler Scholarship Deadline is March 1st

Page 3

37th Annual Dogwood Arts House & Garden Show

The 2015 House & Garden Show will take place February 13th – 15th at the Knoxville

Convention Center in downtown Knoxville, Tennessee.

Celebrating its 37th year as the annual fundraiser for the Dogwood Arts April celebration, the 2015 House & Garden Show will feature:

• Exhibits: The latest concepts, products, and services for the home will be on display. Professionals will also be on-hand to provide expert assistance.

• Grand Gardens: More than 10,000 award-winning grand gardens created by the region’s most talented landscape designers.

• Urban Living/RoomScapes: New ideas for home decorating and home furnishing.

• Urban Living Design Competition: Judges will award Best of Show to the top designer.

• How-To Stage, presented by Scripps Networks Interactive: HGTV and DIY Network celebrity speakers will be on-hand to educate and entertain audiences. Dogwood Arts will also welcome James T. Farmer, III, author of A Time to Plant, and Taryn McLean and Caroline Smith of Help You Dwell.

• Cooking School, presented by Avanti Savoia and Pattersons Appliances: Professional chefs, a commercial kitchen, and appliances will be set-up to provide cooking demonstrations all weekend long.

• Herb and Flower Markets: Providing everything colorful to brighten up your garden! Build-a-Bouquet booth stocked with live stems will be on hand for Valentine’s Day weekend.

• Artists: Furniture makers, custom tile makers, faux painters, fine art painters, jewelers, and more!

• Green Pavilion: A sustainability initiative area that emphasizes energy efficiency and conservation. Green Living vendors will educate attendees about new energy-efficient technologies, products, and

services – all while providing resources focused on greener and cleaner homes, gardens, and overall lifestyles.

• Fundraising Raffle: Featuring several home- and garden-related items. All proceeds from raffle ticket sales are earmarked to support Dogwood Arts’ mission to promote and celebrate our region’s arts, culture, and natural beauty. Raffle tickets will be sold for $5 at the show.

Discounted admission tickets will once again be available at all ORNL Federal Credit Union branches beginning January 26th.

We hope that you’ll join us for what’s sure to be another great year at the Dogwood Arts House & Garden Show! For more information about the Show, visit dogwoodhouseandgarden.com or call Dogwood Arts at 865.637.4561. Stay up-to-date socially on facebook [Dogwood Arts] and twitter [@dogwoodarts].

Show Dates/ Hours:Friday, February 13th | 10 am – 9 pm

Saturday, February 14th | 10 am – 6 pmSunday, February 15th | 11 am – 5 pm Discounted admission ticket prices:

Adult – $9Seniors [65+] – $7

Youth [6-12yrs] – $4Under 6 years – Free

With TurboTax® and ORNL Federal Credit Union, it’s easy to do your own taxes and save. TurboTax coaches you every step of

the way and ORNL FCU offers you savings of up to $15 on TurboTax federal products. Plus, when you begin the tax process through TurboTax, you’ll automatically be entered into the TurboTax $25K Giveaway!*

• All you need to know is yourself. TurboTax translates taxes into simple questions about your life and puts everything on the right forms for you.

• You won’t miss a thing. TurboTax searches over 350 deductions and credits, so you can be confident you’re getting the biggest refund you deserve.

• Double checks as you go. TurboTax runs error checks and a final review of your return to help make sure your taxes are done right.

For details about the sweepstakes and to begin the tax process, simply visit ornlfcu.com and click on the TurboTax banner.

* TurboTax $25K Giveaway. NO PURCHASE OR FINANCIAL DISCLOSURE NECESSARY. Open to legal residents of the fifty (50) united States or the District of Columbia, 18 years of age or older at time of entry. Void in Puerto Rico and where prohibited by law. Giveaway

ends 2/26/15. Subject to complete Official Rules and all applicable federal, state and local laws. For Official Rules including odds of winning, alternate method of entry, and prize descriptions, visit the Official Rules page. PRIZES: One (1) Grand Prize: A check for

$15,000. Retail value, $15,000. Ten (10) First Prizes: A check for $1000. Retail value, $1000 each. Maximum retail value of all prizes is $25,000. The odds of winning a prize depend upon the total number of eligible entries received by the end of the Promotion

Period. SPONSOR: Intuit, Inc., 7535 Torrey Santa Fe Rd, SDG-2A-03-22F, San Diego, CA 92129.

© 2014-2015 Intuit Inc. All rights reserved. State filing charges apply. Limited time offer for TurboTax 2014. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. Intuit, TurboTax and TurboTax Online, among

others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries. Other parties’ trademarks or service marks are the property of their respective owners.

Do Your Own Taxes and Save with TurboTax

Your savings federally insured to at least $250,000and backed by the full faith and credit of the United States Government

National Credit Union Administration, a U.S. Government Agency

Anderson CountyClinton1117 N. Charles Seivers Blvd.

Clinton Food City507 S. Charles Seivers Blvd.

Oak Ridge Main Office221 S. Rutgers Avenue

Oak Ridge Walmart373 S. Illinois Avenue

Knox CountyBearden5505 Kingston Pike

East Knoxville3634 East Magnolia

Farragut11405 Municipal Center Drive

Farragut Kroger189 Brooklawn Street

Fountain City5208 N. Broadway

Karns7228 Oak Ridge Highway

Halls4510 Emory Road

Middlebrook Food City9565 Middlebrook Pike

Millertown Pike5409 Millertown Pike

Morrell Road Food City284 Morrell Road

North Knoxville808 Victor Drive

Northshore Kroger9501 Northshore Drive

Powell Kroger6702 Clinton Highway

South Knoxville7325 Chapman Highway

West Knoxville8721 Kingston Pike

Roane CountyKingston1204 N. Kentucky Street

Oak Ridge National LabP.O. Box 365

Rockwood Walmart1102 N. Gateway Avenue

Loudon CountyLenoir City895 Highway 321 North

Lenoir City Food City1900 Highway 321

Loudon2859 Highway 72

Campbell CountyLaFollette 2229 Jacksboro Pike

Blount CountyAlcoa103 Hamilton Crossing Drive

Maryville Walmart2410 U.S. Hwy. 411 South

Monroe CountyMadisonville4201 Hwy. 411

Hamblen CountyMorristown1730 W. Andrew Johnson Hwy.

Sevier CountySevierville699 Parkway #5

Union CountyMaynardville Food CityUnion Square Shopping Center, Hwy. 33

Loca

tions

DirectorsMarcy Catron, ChairRandy Gorman, Vice ChairJama Hill, TreasurerWanda McCrosky, SecretaryLeigha EdwardsHarvey GraySam McKenzieJames PayneDebbie Stairs

Supervisory CommitteeDavid Watkins, ChairJoel Pearman, Vice ChairGerald Smith, SecretaryMary Beth BlairMary Kiser

PresidentChris Johnson

Offi

cials

UPDATE is published quarterly by ORNL Federal Credit Union as an information service to its members. Questions, comments, and suggestions should be sent to: ORNL Federal Credit Union UPDATE, P.O. Box 365, Oak Ridge, TN 37831.

Telephone: 865.688.9555*

Or Toll-Free: 800.676.5328*All locations except Madisonville, Morristown, and LaFollette

Online Banking https://www.ornlfcu.com

March 13–15 HBAGK Home Show Knoxville Convention Center • Details above

Upcoming Events & HolidaysMonday January 19

Martin Luther King, Jr. Day All offices closed

Saturday February 7

Community Shred Day

Millertown Pike (5409 Millertown Pike) and Oak Ridge (221 S. Rutgers Avenue) branches from 9 a.m. – 12 p.m.

February 13–15

Dogwood Arts House & Garden Show Knoxville Convention Center • Details on page 3

Monday February 16 Presidents Day All offices closed

ThursdayMarch 5

Annual Meeting of the Membership Double Tree • Oak Ridge • 6 p.m.

Time for Your Business to Switch to Sprint?

It’s worth it to switch to Sprint. Visit LoveMyCreditUnion.org/Sprint to learn more and to start saving today with the Sprint Credit Union Member Discount. To claim your discount, use Corporate ID: NACUC_ZDS_ZZM. *Application of discount requires 2-year contract extension on existing plans. Verification of membership is required at

time of activation/upgrade. ORNL Federal Credit Union does not guarantee service eligibility. Discount not available on

secondary lines for Family and Business Share plans.

All rights reserved. Sprint, the logo, and other trademarks are the trademarks of Sprint Nextel.

• Get a 15% discount on select regularly priced Sprint monthly service

• Have your activation fee on new lines waived (up to $36 in savings)

• Have your upgrade fee waived (up to $36 in savings)

L ooking for a good reason to switch your business’ wireless company? How about

this...Credit union members get exclusive savings with the Sprint Credit Union Member Discount*:

2015 Home Builders Association of Greater Knoxville Home Show

Make plans to attend the 2015 Home Builders Association of Greater Knoxville Home Show,

Friday, March 13th – Sunday, March 15th at the Knoxville Convention Center. You will learn about the industry’s latest products and services from area home builders, remodelers, and home improvement professionals. Whether you’re looking to build a new home or are considering a remodel project, the HBAGK Home Show is for you!

The HBAGK is a non-profit organization serving and advocating for the homebuilding industry in East Tennessee. By attending the HBAGK Home Show™, you are supporting our area’s leading champion for the homebuilding industry.

Tickets to the HBAGK Home Show are $10.00 each and will be available for purchase on-site during show hours. More details can be found at hbaknoxville.com.