organizational industrial psychology design
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Increase Organizations Energy
Level By Defining Values
Eleanor Wolfram, MPA, MS
Organization / Industrial Psychology
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WorkshopGoals
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Workshop Goals
#1 of 3
The first step to energizing yourorganizations activities is to
define the values of its
stakeholders.
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Workshop Goals
#2 of 3
Once meaningful values are identified
in practical terms, strategies can be
developed based on those values for
revitalizing day-to-day activities.
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Workshop Goals
#3 of 3
The ultimate results will be increased
energy levels for forming:
new opportunities,
new sources of income and revenue,
and other benefits (i.e., morale boost).
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Learning
Objectives
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Learning OutcomesBy the conclusion of this workshop, participants will:
#1 of 3
Achieve a deeper understanding ofthe importance of defining the
values of their organization.
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Learning OutcomesBy the conclusion of this workshop, participants will:
#2 of 3
Gain skills in utilizing quality toolsand process improvement
techniques to energize activities.
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Learning OutcomesBy the conclusion of this workshop, participants will:
#3 of 3
Develop leadership skills inmanaging collaborative processes
with stakeholders to achieve the
greater good.
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Agenda To Accomplish
Todays Goals & Learning Objectives
We Will Review:
1. The Planning Elements
2. A Key Motivator3. Methods To Determine What Stakeholders Desire
4. Morale Boosters
5. Tools For Measuring Success
6. Keep The Energy Going
7. Conclusion: Dont Leave Money On The Table
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At Resting State
The perfect aircraft has been built,
but
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INFOMERCIAL
Value Not everythingthatcan be
countedcounts, andnot everything
thatcounts can be counted.
Albert Einstein
(Physicist, Philosopher andAuthor)
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The Planning Elements
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The 4 Planning Elements Are:
Mission Vision
Strategy
Values
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Mission(1stDefinition)
The mission statement is a statement of
why the organization exists.
Another word for mission is purpose.
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Vision(2ndDefinition)
A vision is a clear and specificpicture of what the organization
will look like in the future.
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Strategy(3rdDefinition)
A strategy is a clear plan thatdescribes the path by which the
organization intends to satisfy its
mission and reach its vision.
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Values(4th Definition)
Values are behavioral actions.
Values are the way in which an
organization behaves.
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Types of Values
There are 2 types of values:
1. Core Values
2. Aspiration Values
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The 2 Sub-elements Of Values:
1. Principles
2. Beliefs
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Principles can be:
Operational
The Workings
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Beliefs are:
Attitudes
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Importance Of
C-o-m-b-i-n-i-n-g All Of The Elements
Mission + Vision + Strategy
+ Supported by Values
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EXERCISE 1
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A Key Motivator
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What? Why? How? When? Who?
Agreement By Stakeholders
This Key Motivator Keeps
The Process MovingForward !
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INFOMERCIAL
Never doubt that a smallgroup of
thoughtfulcommitted people can
change the world; indeed its the onlythingthat ever has!
Margaret Meade
(Anthropologist)
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Methods To DetermineWhat Stakeholders Desire
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Methods to Determine
What Stakeholders Desire
1. Interviews
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Methods to Determine
What Stakeholders Desire
2. Focus Groups
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Methods to Determine
What Stakeholders Desire
3. Surveys
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Methods to Determine
What Stakeholders Desire
4. Technology
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Morale Boosters
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EXERCISE 2
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4 Key Morale Boosters
1. Contributions
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4 Key Morale Boosters
2. Recognition
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4 Key Morale Boosters
3. Communication
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4 Key Morale Boosters
4. Opportunities
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INFOMERCIAL
Knowing is not enough, we must apply.
Willingis not enough, we must do.
JohannGoethe
(Scientist andPoet)
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Tools ForMeasuring Success
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Tools For Measuring Success
Measuringsuccesses at all levels,across the entire organization
is important.
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Tools For Measuring Success
3 Approaches
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Tools For Measuring Success
1. Analytical Approach
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Tools For Measuring Success
2. Benchmarking Approach
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Tools For Measuring Success
3. Intuitive Approach
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Keep
The EnergyGoing
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8 Steps To Keep The Energy Going
1. Pay Attention To Signals
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8 Steps To Keep The Energy Going
2. Clarity
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8 Steps To Keep The Energy Going
3. Structure
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8 Steps To Keep The Energy Going
4. (a) Inquire
4. (b) Listen
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8 Steps To Keep The Energy Going
5. Agreements
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8 Steps To Keep The Energy Going
6. Recognition
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8 Steps To Keep The Energy Going
7. Feedback
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8 Steps To Keep The Energy Going
8. Intuition
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INFOMERCIAL
Perfect as the wingof a bird may be,
it willnever enable the bird to fly
if unsupported by the air.IvanPavlov
(Physiologist)
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Birds, Sailboats and Humans
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Conclusion
Dont Leave Money On The Table!
(In the Game Of Winning!)
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Excellent !
Excellent Reading Materials :
Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Reward
Integrity. (Larry Johnson, Author)
Corporate Culture: Illuminating The Black Hole(Jerome Want, Author)
Tribal Knowledge: Business Wisdom Brewed From The Grounds of Starbucks
Corporate Culture
(John Moore, Author)
Not Another Pretty Binder! Strategic Planning That Actually Works(Robert Simpkins, Author)
Your Soul At Work: How To Live Your Values In The Workplace
(Bruce Hiebert, Author)
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