organizational identity & br-nd insider

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ABOUT IDENTITY & BR-ND INSIDER BY BR-ND POSITIONERINGSGROEP HAVEN’T YOU HEARD? IN 2010, BR-ND POSITIONERINGSGROEP, BR-ND NAMING & BR-ND DESIGN BECOME BR-ND

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The BR-ND INSIDER is a quantitative research tool. It reveals the identity of the organization, critical to the brand strategy development process and internal engagement. This document briefly shows why identity is important for organizations, and the thinking behind the BR-ND INSIDER. The BR-ND INSIDER is a proprietary tool of BR-ND Positioneringsgroep.

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Page 1: Organizational identity & BR-ND INSIDER

ABOUT IDENTITY & BR-ND INSIDER

BY BR-ND POSITIONERINGSGROEP

HAVEN’T YOU HEARD? IN 2010, BR-ND POSITIONERINGSGROEP, BR-ND NAMING & BR-ND DESIGN BECOME BR-ND

Page 2: Organizational identity & BR-ND INSIDER

WHAT IS IDENTITY?

Page 3: Organizational identity & BR-ND INSIDER

PERSONAL IDENTITY AS IN THE PERSONAL CHARACTERISTICS

WHICH SEPARATE YOU FROM THE OTHERS

Page 4: Organizational identity & BR-ND INSIDER

“WHO AM I?”

Page 5: Organizational identity & BR-ND INSIDER

ORGANIZATIONAL IDENTITY AS IN THE UNIQUE CHARACTERISTICS

WHICH SEPARATE THIS ORGANIZATION FROM THE OTHERS

Page 6: Organizational identity & BR-ND INSIDER

“WHO ARE WE?”

Page 7: Organizational identity & BR-ND INSIDER

WHY IS IDENTITY IMPORTANT?

Page 8: Organizational identity & BR-ND INSIDER

THE IDENTITY OF THE ORGANIZATION GUIDES THE COLLECTIVE ENERGY

Page 9: Organizational identity & BR-ND INSIDER

THE BR-ND INSIDER IS:

Page 10: Organizational identity & BR-ND INSIDER

AN ONLINE TOOL TO DETERMINE THE IDENTITY OF YOUR ORGANIZATION

Page 11: Organizational identity & BR-ND INSIDER

THE BR-ND INSIDER ASKS EACH EMPLOYEE

Page 12: Organizational identity & BR-ND INSIDER

BECAUSE IDENTITY IS A MATTER OF COLLECTIVE PERCEPTION

Page 13: Organizational identity & BR-ND INSIDER

THE BR-ND INSIDER DOES:

Page 14: Organizational identity & BR-ND INSIDER

REVEALS THE IDENTITY OF THE ORGANIZATION AS PERCEIVED BY THE EMPLOYEE ON 4 DIMENSIONS:

The employee builds collective identity through the window of personal perception of elements which progressively feel less ownable and controllable.

The employee is therefore asked about personal identity, its immediate work context, the organization as institution and the brand as its manifestation in the outside world.

Page 15: Organizational identity & BR-ND INSIDER

THE INDIVIDUAL The personal identity of the employee.

Page 16: Organizational identity & BR-ND INSIDER

“MOST IMPORTANT IN MY LIFE IS”:

89% 76% 74% 72% 71%

13% 16% 26% 35% 37%

> benchmark (81%)

< benchmark (51%)

WHAT IS IMPORTANT TO ME

“LEAST IMPORTANT IN MY LIFE IS”:

Source: BR-ND INSIDER report

Page 17: Organizational identity & BR-ND INSIDER

MOST IMPORTANT TO THEM VS. AVERAGE EMPLOYEE

-15%

13%

-13% -9%

8% 8%

-6% -7%

MY UNIQUE CHARACTER

LEAST IMPORTANT TO THEM VS. AVERAGE EMPLOYEE

Source: BR-ND INSIDER report

Page 18: Organizational identity & BR-ND INSIDER

WORK CONTEXT The immediate work context.

Page 19: Organizational identity & BR-ND INSIDER

(CURRENT & FUTURE) WORK ORIENTATION

Page 20: Organizational identity & BR-ND INSIDER

THE MOOD OF THE ORGANIZATION Source: BR-ND INSIDER report

ENERGETIC

TENSED CALM

TIRED

Physical movement

Mental movement

II STRONG EMOTION

I OPTIMISM

IV CONTENTMENT

III DEPRESSION

Page 21: Organizational identity & BR-ND INSIDER

ORGANIZATION The organization as institutional frame.

Page 22: Organizational identity & BR-ND INSIDER

COMPETENCES & WEAKNESSES

Page 23: Organizational identity & BR-ND INSIDER

IDENTIFICATION WITH THE ORGANIZATION, IDENTIFICATION WITH THE STRATEGY

NSBH* Bitter Loyals

Surfers Hardcore Lovers

High identification

with organization

Low identification with organization

Negative/Neutral towards strategy

Positive towards strategy

AND IDENTIFICATION ROLES:

* NSBH, Not Supposed to Be Here

Source: BR-ND INSIDER report

Page 24: Organizational identity & BR-ND INSIDER

BRAND The brand inside-out, as manifestation of

the organization in the outside world.

Page 25: Organizational identity & BR-ND INSIDER

WHAT MAKES THE BRAND UNIQUE

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Source: BR-ND INSIDER report

Page 26: Organizational identity & BR-ND INSIDER

INSPIRATION FOR THE FUTURE BRAND

Page 27: Organizational identity & BR-ND INSIDER

THE BR-ND INSIDER BRINGS:

Page 28: Organizational identity & BR-ND INSIDER

GRIP ON IDENTITY AND ENGAGEMENT…

Page 29: Organizational identity & BR-ND INSIDER

..& THE INDIVIDUAL IS CLOSER TO THE MIND & HEART OF THE ORGANIZATION

THE ORGANIZATION IS CLOSER TO THE MIND & HEART OF THE INDIVIDUAL..

Page 30: Organizational identity & BR-ND INSIDER

Note: Not all the visuals in this document are owned by BR-ND Positioneringsgroep