organizational conflict
TRANSCRIPT
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Chandra M Verma
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A Reality of work life
Do you ever have to deal with conflict in workplace ?
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“A world class integrated company, with
increasing global presence and building the
Nation”
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O……
C…….
Innovation and Speed
T……..
How was the Organizational Conflict detected ?
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Through the experience of the Group member
Survey in the organization
Corroborated by the Publish paper on the company
ABC industry
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What do you feel about the following and please tick whichever you feel most suitable
Strongly Agree
Agree DisagreeStrongly Disagree
I have some ideas about how to do things better , but I don't bring them up because they would violate our policies and procedures
My work and hobbies expose me to a wide variety of new ideas and practices
I am confident of my ability to produce valuable new ideas and solutions
We are encouraged to solve problems in certain ways, rather than to explore unconventional approaches
There are a number of people in my workplace who have succeeded in part because of their high level of creativity
My leaders and managers encourage new ideas and they are open to new ideas.
Do you agree that you fully understand the organizational core values and organization provides atmosphere to nurture the same?
There is so much of pressure to finish one thing and get to next that I rarely have time to take a thoughtful, lengthy approach to a problem
People who exhibit creativity at my work place are rewarded for their efforts
Have you ever had a feeling that a problem exist in the organization between the management and the employees to be more innovative at workplace?
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Survey Sample Size : 53 respondents
from 5 different offices of the company ABC
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People who exhibit creativity at my work place are rewarded for their efforts
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In some of the great places to work-companies, employees are allowed to spend some time on the projects of their interest which may not be related to the department
There is so much of pressure to finish one thing and get to next that I rarely have time to take a thoughtful approach to a problem
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I have some ideas about how to do things better, but I don't bring them up because they would violate our policies and procedures
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My leaders including managers encourage new ideas
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Creativity Index
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Conflict Between Front line Staff and Managers
Clashes of values and interests
Perceptions and Scarce resources
Conflict due to poor reward system
Introduction to change
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Task interdependence
Task Conflict as to the logical support system
Task conflict about data and product
requirements
Involves differences between team members
about the content of the task, differences in
viewpoints and opinions about the task
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Interpretation of system/process
Timing requirement analysis in the process
Process of awarding / recognition of work
Process conflict within matrix support structure
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Focus on to overcome the root cause of the organizational ConflictFocus on to overcome the root cause of the organizational Conflict
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Point System for Ideas
• Each Idea gets weightage points
• Grading of the idea on a 10 point scale
• Implementation review on 10 point scale
• Marks maintained in employee account
Belt System for Points accrued
• 5 points – Green belt
• Subsequent belts for every 10 points
• Belts – Differentiator in Annual Performance
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Substantial Preliminary Reward
On successful screening of idea
Applause & Standing Ovation at SMC meeting
or HODs meetingDinner For family at some Premier/Hotel
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Short outline of the idea
Excellence groups Business Unit Level
Employee with idea
21 days
Screening at Department level
Results may be reviewed in Monthly Meetings
Small Ideas for individual
work-areas & departments
Implementation of idea by employee at work place with small fund issued
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