Select an organization of your own choice & critically analyze:

� The training program that the organization conducted recently

� What were the reasons to conduct that particular training program?

� Did the organization achieve the desired results from that training program, how

they have evaluated its effectiveness?

� What do you suggest to the company’s management for further improvements?

Note:

You are required to mention the organization name, the name of the person who has

facilitated you with the desired information along with his/her contact number &

official address in your assignment, else your assignment will not be considered.

Ans:-

Organization Name: PTCL Jhelum.

Name of the Person:

Contact number #

Office address: OFC Telecommunication Jhelum Cantt.

Source:

For completing this assignment, I visit an organization named PTCL Jhelum & meet Mr. , who give me complete information that required. I also get some help from vu handouts.

Q: -1 The training program that the organization conducted recently?

Ans:-

PTCL arranged Vocation Training courses in skill development. PTCL has selected Technical Education and Vocation Training Authority (TEVTA) for providing these courses. Employees could choose the best course of up to three-month duration according to the market needs and their plans on PTCL expense.

Etisalat Academy and PTCL have jointly embarked upon a project, namely “PTCL Training & Development Functional & Operational Restructuring Project,” A dedicated project team, comprising members from PTCL and the Etisalat Academy (EA) will work together on this Training & Development revamping project, The project team will review the resources available at PTCL’s training centers, identify gaps and then devise a strategy to completely revamp these institutions.

Now-a-days use of computer is important in every field of life. Therefore, PTCL also start computer training programs & providing computers to its main stations for online purpose, interlink, networking, Digital Switching Line (SDL) & for broad band system. Because use of computer is must for technical, HR & engineering section.

Q:_2 What were the reasons to conduct that particular training program?

Ans:-

There are many reasons to conduct these particular training programs.

Because of VSS departing employees could find new means of employment and hence a source of regular income.

PTCL Training & Development Functional & Operational Restructuring Project is to improve PTCL’s training and development of it human resources and bring it at par with Etisalat’s high quality standards.

Computer training is important for controlling, networking, interlink, SDL, Testing Instruments & maintenance tools. Like banks now PTCL system also computerized therefore computer training is important.

It is must to increase or improve employee’s competency & organizational performance because training focuses on providing employees with relevant skills & helping those correct deficiencies in their performance.

Q:3 Did the organization achieve the desired results from that training program, how they have evaluated its effectiveness?

Ans:-

Effective training can rise performance, improve moral & increase an organizational potential. To maximize the benefit of training admin must closely monitor the training process.

Because of VSS employees are able to find new means of employment & there is considerable improvement in human resource development. Yes we are achieving desired results from these training programs. Employee’s performance is now better than previous. Now they can use computer easily & control all system through computer & able to follow guidelines through computer.

If the evaluation is positive after training than it is effective.

After training programs employees’ performance is better & organization also achieve desired results so evaluation is positive mean effective.

Q:-4 what do you suggest to the company’s management for further improvements?

Ans:-

These are my suggestion for further improvements.

Basic information about staff average skills or abilities considered when start training programs because may be someone have a degree but not experience & someone has experience but not degree so also considered that staff when start training programs.

Also process of maintenance, testing instruments etc should be computerized so that we can do better work within minimum time.

Also give some allowance or some benefit with training programs so that employees can take interest in training programs.