ORGANIZATIONAL BEHAVIOR ORGANIZATIONAL BEHAVIOR (OB)(OB)

Luu Trong TuanLuu Trong TuanPhD in ManagementPhD in Management

PhD in LinguisticsPhD in LinguisticsMaster in TESOLMaster in TESOL

MD MD

Lecturer for University of Ballarat (Australia), Bristol University (USA), Open University Malaysia (OUM), International Lecturer for University of Ballarat (Australia), Bristol University (USA), Open University Malaysia (OUM), International University-Vietnam National University, International School of Business-University of Economics, Open University, University-Vietnam National University, International School of Business-University of Economics, Open University, University of Technology, University of Finance-Marketing, University of Social Sciences & HumanitiesUniversity of Technology, University of Finance-Marketing, University of Social Sciences & Humanities

Publishing in: Management Decision, Int. J. Shipping and Transport Logistics, Journal of Organizational Change Publishing in: Management Decision, Int. J. Shipping and Transport Logistics, Journal of Organizational Change Management, Knowledge Management Research & Practice, Corporate Governance: The international journal of business Management, Knowledge Management Research & Practice, Corporate Governance: The international journal of business in society, Journal of Strategic Marketing, The Learning Organization, Social Responsibility Journal, Team Performance in society, Journal of Strategic Marketing, The Learning Organization, Social Responsibility Journal, Team Performance Management, Leadership in Health Services, Clinical Governance: an International Journal, Asia Pacific Journal of Management, Leadership in Health Services, Clinical Governance: an International Journal, Asia Pacific Journal of Marketing and Logistics, International Journal of Management & Enterprise Development, Asia-Pacific Journal of Business Marketing and Logistics, International Journal of Management & Enterprise Development, Asia-Pacific Journal of Business AdministrationAdministration

Behavior is a mirror in which every one displays his own image.

Johann Wolfgang Von Goethe

People’s behavior makes sense if you think about it in terms of their goals, needs, and motives.

Thomas Mann

Luu Trong TuanLuu Trong Tuan

PhD in ManagementPhD in ManagementPhD in LinguisticsPhD in LinguisticsMaster in TESOLMaster in TESOL

MD MD

Accessible at Accessible at luutrongtuan@gmail.com

I cannot teach anybody anything. I cannot teach anybody anything.

I cannot teach anybody anything. I cannot teach anybody anything. I I can only make them think.can only make them think.

SocratesSocrates

The whole art of teaching is only the art The whole art of teaching is only the art of awakening the natural curiosity of of awakening the natural curiosity of young minds for the purpose of satisfying young minds for the purpose of satisfying it afterwards.it afterwards.

Anatole France, Anatole France,

The Crime ofThe Crime of Sylvestre BonnardSylvestre BonnardFrench novelist (1844 - 1924)French novelist (1844 - 1924)

Would you please introduce yourselves?Would you please introduce yourselves?

Put yourselves in 4-6 member teams.Put yourselves in 4-6 member teams. Elect team leaders.Elect team leaders. Provide team leaders’ email Provide team leaders’ email

addresses for communication.addresses for communication. Provide your class email addressProvide your class email address..

Your learning styles?Your learning styles?

How do you prefer to learn this How do you prefer to learn this subject?subject?

My teaching philosophiesMy teaching philosophies

Teachers are those who use themselves as Teachers are those who use themselves as bridges, over which they invite their students to bridges, over which they invite their students to cross; then having facilitated their crossing, cross; then having facilitated their crossing, joyfully collapse, encouraging them to create joyfully collapse, encouraging them to create bridges of their own.bridges of their own.

Nikos KazantzakisNikos Kazantzakis

Without mistakes to learn from, there wouldWithout mistakes to learn from, there would

be very little to learn at all.be very little to learn at all.

Jody WoodJody Wood

Organizational BehaviorOrganizational Behavior(2013, 15th Edition)(2013, 15th Edition)

Stephen P. Robbins Stephen P. Robbins & Timothy A. Judge& Timothy A. Judge

Essentials of Essentials of Organizational BehaviorOrganizational Behavior

(2008, 9th Edition)(2008, 9th Edition)

Stephen P. Robbins Stephen P. Robbins & Timothy A. Judge& Timothy A. Judge

Organizational BehaviorOrganizational Behavior(2008, 4th Edition) (2008, 4th Edition)

Steven McShane Steven McShane & Mary Von Glinow& Mary Von Glinow

Organizational Behavior: Organizational Behavior: Essentials for Improving Essentials for Improving

Performance and CommitmentPerformance and Commitment

Jason Colquitt, Jeffrey LePine, Jason Colquitt, Jeffrey LePine, Michael WessonMichael Wesson

Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2010). Organizational behavior: Essentials for improving performance and commitment. Burr Ridge, IL: McGraw-Hill Irwin.

COURSE AIM

The aim of this course is to examine the The aim of this course is to examine the theory and practice of how and why an theory and practice of how and why an organization behaves the way it does. organization behaves the way it does. The course analyzes the factors that The course analyzes the factors that cause certain behaviors within an cause certain behaviors within an organization and presents conceptual organization and presents conceptual frameworks for the analysis of how such frameworks for the analysis of how such behaviors influence decision making and behaviors influence decision making and organization effectiveness.organization effectiveness.

Success is to be measured not so much by Success is to be measured not so much by the position that one has reached in life as the position that one has reached in life as by the obstacles which he has overcome by the obstacles which he has overcome while trying to succeed.while trying to succeed.

——Booker T. WashingtonBooker T. Washington

The only honest measure of your success is The only honest measure of your success is what you are doing compared to your true what you are doing compared to your true potentialpotential..

——Paul J. MeyerPaul J. Meyer

Grading SystemGrading System

Team presentationsTeam presentations 25%25% Team project (= mid-term)Team project (= mid-term)

25%25% Final examFinal exam

50%50% TotalTotal 100% 100%

Course OutlineCourse OutlineSession Focus

1 Introduction to Organizational BehaviorFoundations of individual behaviorPersonality & Values

2 + Case Incident 1 (pp. 90-91) (GROUP 6)+ Case Incident 2 (pp. 91-92) (GROUP 7)Personality & Values (Cont.)

3 + Case Incident 1 (pp. 157-158) (GROUP 8)+ Case Incident 2 (p. 158) (GROUP 1)Emotions and Moods

4 + Case Incident 1 (p. 124) (GROUP 2)+ Case Incident 2 (pp. 124-125) (GROUP 3)Decision Making

5 + Ethical Dilemma: Do Unethical Decisions Come from Bad Character? (pp. 193-194) (GROUP 4)

+ Case Incident 1 (p. 194) (GROUP 5)Motivation

Course OutlineCourse OutlineSession Focus

6 + Case Incident 1 (p. 231) (GROUP 6)+ Case Incident 2 (pp. 231-232) (GROUP 7)Motivation (Cont.)

7 + Case Incident 1 (pp. 264-265) (GROUP 8)+ Case Incident 2 (p. 265) (GROUP 1)Foundations of Team Dynamics

8 Mid-term

9 + Case Incident 1 (p. 328) (GROUP 2)+ Case Incident 2 (p. 329) (GROUP 3)Communication

10 + Case Incident 1 (p. 362) (GROUP 4)+ Case Incident 2 (pp. 362-363) (GROUP 5)Leadership

Course OutlineCourse Outline

Session Focus

11 + Case Incident 1 (pp. 438-439) (GROUP 6)+ Case Incident 2 (p. 439) (GROUP 7)Leadership (Cont.)

12 + Leadership is a conversation (Harvard Business Review) (GROUP 8 and GROUP 1 share this article)

Conflict and negotiation

13 + Ethical Dilemma: The Lowball Applicant (p. 473) (GROUP 2)

+ Case Incident 1 (p. 473) (GROUP 3)Organizational Culture and Corporate Social Responsibility

14 + Ethical Dilemma (p. 536) (GROUP 4)+ Case Incident 1 (pp. 536-537) (GROUP 5)Organizational Change

15 Project presentation (All teams)

Presentation

There are 8 teams. Each team member has to present a

part of the entire task. Presentation should not have more

than 20 slides. Teamwork in preparation and

presentation is valued.

Team ProjectTeam Project Find an organization in Vietnamese business Find an organization in Vietnamese business

context and investigate at least two behaviors context and investigate at least two behaviors in that organization such as motivation, in that organization such as motivation, leadership, or organizational culture and their leadership, or organizational culture and their impacts on each other or on organizational impacts on each other or on organizational effectiveness. Data can be collected through effectiveness. Data can be collected through questionnaire survey, interviews, or questionnaire survey, interviews, or observations. Interviews and observations observations. Interviews and observations should be recorded (with permission). The should be recorded (with permission). The research should be presented in powerpoint research should be presented in powerpoint slides and comprise such sections as slides and comprise such sections as Introduction, Literature Review, Research Introduction, Literature Review, Research Methodology, Findings and Discussion, Methodology, Findings and Discussion, Conclusion and Implications (few slides for each Conclusion and Implications (few slides for each section).section).

Form of work: TeamworkForm of work: Teamwork Submission deadline: the last day of the courseSubmission deadline: the last day of the course

Team ProjectTeam ProjectTeam project includes: Team project includes:

Introduction: Presents research aimsIntroduction: Presents research aims Literature review: Presents relevant theories Literature review: Presents relevant theories

and prior studiesand prior studies Research methodology: Presents research Research methodology: Presents research

approaches (quantitative or qualitative), approaches (quantitative or qualitative), sample, instruments (questionnaire, interview sample, instruments (questionnaire, interview questions), data analysis approaches, etc.questions), data analysis approaches, etc.

Findings and discussionFindings and discussion Conclusion and implicationsConclusion and implications ReferencesReferences