“Organizational Behavior” (OB)

Generic abilities

Personality

Personality

Key Role Organizational Behavior

Think

Feel

Behave

Motivation

Leadership

Performance

Big five personality traits relevant to organization

Psychologists have identified literally thousands of personality traits, but in recent years, researchers have identified five fundamental personality traits that are especially relevant to organizations.

• Agreeableness

• Conscientiousness

• Negative Emotionality

• Extraversion

• Openness

Agreeableness refers to a person’s ability to get along with others. Agreeableness causes some people to be gentle, cooperative, forgiving, understanding, and good-natured in their dealings with others.

Big five personality traits relevant to organization

• Conscientiousness refers to the number of goals on which a person focuses. People who focus on relatively few goals at one time are likely to be organized, systematic, careful, responsible, and self-disciplined as they work to pursue those goals.

• Extraversion refers to a person’s comfort level with relationships. People who are called extraverts are sociable, talkative, assertive, and open to establishing new relationships.

• Openness. People with high levels of openness are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes as a result of new information. They also tend to have broad interests and to be curious, imaginative, and creative.

• It is helpful to understand different types of people because they can bring different talents and different problems.

Group Dynamics• Group dynamics is the term used to refer to the

interactions that influence the attitudes and behavior of people when they are grouped

with others.

The study of group behavior, is essential for organizations to achieve their goals and it has great impact on productivity.

What is a group?• A number of individuals who interact

regularly with each other to accomplish a common purpose.

• Groups are the primary tools used by managers who need them to coordinate individual behaviour in order to reach the organizational goals.

Types of groups* Functional or Formal

- To accomplish different organizational purposes

- Follow rules, regulations and policy of the organization

* Task group

- To accomplish a narrow range of purposes within a specified time (temporary)

* Informal

- Formed when individuals are drawn together and friendship by mutual interest .

- Spontaneous

Stages of group development • The new group must pass stages of

development.

Mutual acceptance: get familiar with one another, chek which interpersonal behavior is

Comunication and decision- making: share opinions and formulate the group’s goals.

Motivation and productivity: each person recognizes his role as well as to accept the roles to others.

Control and organization: members perform the roles they have accepted and direct their group efforts toward goal attaiment.

LeadershipLeadership is an integral part of management and plays a vital role in managerial operations. It provides direction, confidence to the employees and helps in the attainment of the goals in much easier way

Importance of leadership• The following points can judge the importance of

leadership

- A leader should act as a friend of the people whom he is leading.

- A leader must have the capacity to recognize the potential of individuals and transform them into realities.

- A leader must be able to unite people as a team and built up team spirit.

- A leader should be able to maintain discipline among his group and develop a sense of responsibility.

Bad attitudes

Absenteeism

It occurs when an employee does not show up to work.

• Illness• Personal/familiar problems• Pretend to be ill

Rotation

It occurs when people quit their jobs.

• Work

• Family/personal

• Sexual harrasment

• Company (benefits)

• Co-workers/boss/chief…

• Place

• Salary