organization behaviourcontrolling.docx

7/24/2019 Organization Behaviourcontrolling.docx

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Organization Behaviour


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Organizational Behavior

Stephen P Robbins, a feld ostudy that investigates the

impact that individuals,groups and structure have onbehaviour withinorganizations, or the purposeo applying such knowledgetoward improving anorganizations eectiveness!

" #ystematic study

and careulknowledge aboutpeople$ as individualor as group$ actwithin organization


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What is OB:


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%roductivity" perormance measure thatincludes eectiveness and e&ciency

"bsenteeism

'he ailure to report to work

'urnover'he voluntary andinvoluntary permanentwithdrawal rom an

organization

Types of behaviour that are determinant ofemployee performance


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Forces Affecting OB

(Extracted from Organizational Behavior- Behavior at workplace byJohn Newstrom)


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Importance of OB

( )nderstanding o #el and Others* +otivation o uman -esources

. /ective 0ommunication

1 /ective Organizational 0limate

2 3ood uman -elations

4 5ntroduction o 0hange in theOrganization


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Contributing Disciplines to the OB Field


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Models of Organizational Behaviour

1. The Autocratic Model

2. The Custodial Model

3. The Supportive Model

4. The Collegial Model

5. The System Model


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The Autocratic Model

6epends onpower 7ou do this $ or else! 5n the autocratic environment the managerial

orientation is ormal, o&cial authority

'he employee orientation is obedienceto a

boss'he employee psychological results is

dependence on their boss

/mployee needs met is sbsistence

%erormance results is minimm


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The Custodial Model

6epends on economic resorces'he managerial orientation is money

'he employee orientation is secrity andbene!ts

'he employee psychological results isdependence on organization

/mployee needs met is secrity

%erormance results ispassive cooperation


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The Supportive Model

6epends on leadership

'he managerial orientation is to spport

'he employee orientation is"ob

performance'he employee psychological results is a

feeling of participation and tasksinvolvement in the organization

/mployee stats and recognitionneeds arebetter met

%erormance results is awakened drives


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The Collegial Model

6epends onpartnership'he managerial orientation is teamwork

'he employee orientation is responsiblebehavior

'he employee psychological results is selfdiscipline

/mployee needs met is self actalization

%erormance results is moderateenthsiasm


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organization behaviourcontrolling.docx

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