8–1

Defining and Classifying GroupsDefining and Classifying Groups

8–2

Defining and Classifying Groups (cont’d)Defining and Classifying Groups (cont’d)

8–3

Why do People Join GroupsWhy do People Join Groups

Security: By joining a group, individuals can reduce the insecurity of “standing alone”. People feel stronger, have fewer self-doubts, and are more resistant to threats when they are part of a group.

Status: Inclusion in a group that is viewed as important by others provides recognition and status for its members.

Self-esteem: Groups can provide people with feelings of self-worth. That is, in addition to conveying status to those outside the group, membership can also give increased feelings of worth to the group members themselves.

8–4

Why do People Join GroupsWhy do People Join Groups

Affiliation: Groups can fulfill social needs. People enjoy the regular interaction that comes with group membership.

Power: What cannot be achieved individually often becomes possible through group action.

Goal achievement: There are times when it takes more than one person to accomplish a particular task-there is a need to pool talents, knowledge, or power in order to complete a job.

8–5

Stages of Group DevelopmentStages of Group Development

1.

3.

2.

8–6

Stages of Group Development (cont’d)Stages of Group Development (cont’d)

4.

5.

8–7

Stages of Group DevelopmentStages of Group Development

E x h i b i t: Stages of Group Development

8–8

Definition of TeamDefinition of Team

A group of workers who function as a unit, often with little or no supervision, to carry out work-related tasks, functions, and activities.

Stephen P. Robbins, “A group whose individual efforts result in a performance that is greater than the sum of the individual inputs”.

8–9

Classification of Teams Classification of Teams

Problem solving team

Most popular team type; comprises knowledge workers who gather to solve a problem and then disband.

Management team Consists mainly of managers from various functional areas who coordinate the work among other teams.

Work team Are responsible for the daily work of the organization, when empowered, they are self-managed teams.

Virtual team A new type of team that interacts by computer, member enter and leave the network as needed and may take turns serving as leader.

Quality circle Declining in popularity, quality circles, comprising of workers and supervisors, meet intermittently to discuss workplace problems.

8–10

Comparing work groups and work teams Comparing work groups and work teams

Contents Work Groups Work Teams

Objectives Share information Collective performance

Task Group related Work related

Supervision High supervision Low supervision

Accountability Individual accountability Mutual accountability