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Organisational Development Essentials

Programme 2016/17

Information Pack

East Midlands Leadership Academy

and Frontline

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Organisational Development Essentials Programme 2016/17

Contents

Page No

1. About the Programme 3

2. Benefits 4

3. Outcomes 5

4. Programme Detail 6

5. Leadership 7

6. Practical Application of Skills 7

7. Assessment 7

8. Support Team 8

9. Who is it For? 10

10. Programme Dates 10

11. Commitment 10

12. Terms, Conditions, Cancellation Policy 11

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1. About the Programme

The East Midlands Leadership Academy is pleased to announce the Organisational Development (OD) Essentials

Programme 2016/17 in partnership with Frontline. Frontline have a long history of excellence in understanding the

needs in today’s NHS and providing innovative approaches, which are both engaging, and adaptable to both

individual and organisational requirements.

This is a creative and innovative approach to OD development, designed for organisations to really shape what

OD across the service needs to look like going forward. Whether we are comfortable with change or not, it’s clear

that we need to start thinking differently if we are to continue to deliver person centred care that is free at the

point of delivery. This OD programme is not about quick fix solutions but a belief that lasting value comes from

working with you to design real practical solutions; practical solutions that enable and engage the OD community

to make change happen.

System thinking…

However, this is not just about increasing OD expertise, but an opportunity to work to the 5 Year Forward View - a

‘once in a life time’ focus on change and for OD to support real systems work. The programme will not only have

input on what needs to be done but how we need to be.

A new era for the NHS means changing where and how we add value to patients; shifting from what we have

traditionally been good at to what we need to be good at in the future.

‘’The more we cling to past practices, the more we deepen the crisis and prevent solutions.’’ – Margaret

Wheatley

Our approach to Organisational Development is therefore about:

taking a systemic approach to improving and enabling sustained organisational performance/success

across the region

identifying, designing, implementing and embedding different ways of working and thinking across the

system

getting to the root of relevant challenges to understand how best to tackle these and using this

understanding to communicate, influence and work with others across teams and organisations to bring

about and sustain improvement and the benefits gained

sharing learning and continuing to build on success

The OD Essentials programme has been designed to support and challenge you in doing formal OD work as well

as bringing in OD thinking and approaches to existing professional capabilities i.e. clinical practice or leadership

practice.

The programme will blend theory, practice and application within and between the formal elements of the

programme, ensuring that learning is applied to real OD challenges and issues to build individual and

organisational confidence and capability in OD practice.

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2. Benefits

For the individual:

The programme allows you to develop the skills, knowledge, attitudes and behaviours to succeed and

operate successfully as an OD professional

The programme is different. The programme is about self-directed learning, peer delivery and assessment

you will provide evidence to each other, through successful delivery of modules and projects. Your peers

will provide valuable feedback and support

Provides a supportive place to develop skills for all regardless of your experience or seniority

Facilitates real collaboration with colleagues across the system to create exciting solutions. You will build

your own support network with other participants throughout the regional healthcare system

The programme is situation-relevant, tackling real live OD issues that are needed right here right now

Allows the development of a critical awareness of your personal approach to OD, your biases, blind spots,

attitude to diversity and how you will continue to develop your practice

Creates a focus on your behaviours and challenges to improve outcomes and patient care; the

programme offers real experiential support and learning

The programme uses state-of-the-art online learning

Brings the opportunity to become part of the EMLA’s wider membership, to share insights and experiences

and continue to develop with others

For the organisation:

The programme was designed with the NHS, in the NHS for those working in and with healthcare

It was designed with national experts in health and organisational design and performance

The programme helps participants develop essential OD skills and support individuals into their next role

The programme helps organisations better meet operational challenges of today and enable change for

tomorrow

The programme offers support and learning to build personal, confidence and capabilities among its

participants

Good OD practice will improve recruitment, retention and reduce costs through creating the relevant

tools

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3. Outcomes

The programme will deliver:

An understanding of, and the skills to apply, a comprehensive OD curriculum that works effectively across

the system

An understanding through experience of the whole health economy and where OD sits

Real work outputs for organisations through the various projects and work streams

Support in implementing effective OD across the region through the building of confidence and

capability

Development of existing work in continuing to grow a supportive community of practice amongst OD

professionals

4. Programme detail

People know what’s needed!

‘’Tell me and I forget. Teach me and I remember, involve me and I learn’’ – Benjamin Franklin

The programme is real immersion in OD through practical experience and delivery. Good OD is about providing

solutions to what’s really needed, right now. This programme seeks to really use the regional NHS community to

shape delivery and make it relevant and meaningful. You will have the ability to design and deliver a programme

that really is needs met.

Order of play (see diagram 4.1)

“No one learns as much about a subject as one who is forced to teach it.” ― Peter F. Drucker

Initial launch - programme overview, rationale (and receive psychometric feedback)

Set up of PODS - 7 diverse PODS will be set up to each examine one aspect of OD from our model (see

below). This examination (immersion) involves you visiting each-others’ organisations to investigate what

actually happens in your chosen aspect. You will be getting a real life view of OD across the system

PODs will be able to access a new online Learning Management System (LMS) with a populated virtual

campus containing resources for each of the building blocks

Each POD will work alongside Frontline to design and deliver the associated module to the rest of the

group – a co-delivery approach. Not only is each POD learning OD essentials, you also deliver and

facilitate the wider group’s learning – this is a great way to practice those all-round OD skills including

facilitation; it also creates an incentive for you to know the ‘stuff’!!!

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Diagram 4.1

The 7 programme modules provide a joined up approach to review and map any organisation, and understand

how the different aspects impact on performance and system strategy implementation. The modules therefore will

cover:

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5. Leadership

The ability of leadership to influence and deliver value:

values & culture - the way in which any organisational norms interact

work processes & business systems - the sequence of activities through which resources are transformed

to meet end user needs

organisation, team & job shape - the way in which accountabilities are organised and distributed

individual, group & team competence - the capability of people (individually and as teams) to carry out

the strategy

management processes & systems - the key processes through which leaders influence what actually

happens

recognising people - the way in which behaviour, capability and/or results are reinforced

It is the “people initiatives” which will support the translation of any strategy into results.

These will provide the 6 headings for the programme modules: (leadership is overarching and provides our 7th

aspect)

6. Practical application of skills

’There can be no learning without action and no action without learning’’ – Reg Revans

In addition to the design and delivery of the modules, each POD will be tasked with looking at designing a

significant and innovative OD project that practically supports your individual organisation. This will be designed

and delivered by you with the support and co-coaching of another POD through the formation of ‘2 POD action

learning groups’. These will be faciliated sessions for you to share and shape your personal projects and learning

on the programme.

7. Assessment

learning will take place throughout the programme through accessing the resources identified. The online

learning (LMS) will provide the foundation to your group learning. It can assess individual frequency and

access to the system although we are not proposing online tests - proof of learning will be in successful

delivery

you will take responsibility and accountability for the areas you have chosen to focus on. This includes

your OD project and the successful delivery of your POD OD aspect

you will assess and be assessed by your ALS peers within the learning sets with the full support of your set

advisers

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Your support team;

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Who is it for?

The OD Essentials programme is aimed at individuals:

• Who are passionate about making a real difference to organisational success and who want to build their

confidence, capability and understanding of OD practice

• With diverse backgrounds

• From different areas within the health and social care system

• Who have strong organisational and sponsor/line manager support to enable development during and

after the programme

Programme Dates

You will be required to attend all elements of the programme. Your line manager must also approve the core

programme dates. The dates for these are shown below.

All programme dates will be held at Trent Vineyard Conferencing, Easter Park, Lenton Lane,

Nottingham.

What When

Programme Launch Monday 12th December 2016

Action Learning Set 1 Wednesday 25th January 2017

POD 1 Friday 24th February 2017

POD 2 Tuesday 21st March 2017

POD 3 Thursday 27th April 2017

Action Learning Set 2 Wednesday 10th May 2017

POD 4 Wednesday 24th May 2017

POD 5 Thursday 22nd June 2017

Action Learning Set 3 Wednesday 12th July 2017

POD 6 Tuesday 25th July 2017

POD 7 Tuesday 22nd August 2017

Capstone Event Ix day w/c 9th October 2017 - TBC

Your commitment, commitment from your Line Manager/Sponsor

If you are accepted onto the programme you will be required to attend all of the programme dates and commit

one hour a week* additional time to work on the design and delivery of Module content as well as your individual

projects.

You will need to identify a sponsor. This could be your Line Manager but doesn’t need to be. Your sponsor is

responsible for supporting you through the programme and mentoring you in relation to the project that you will

undertake throughout the programme. You may wish to have a discussion at this point about what your project

could be.

Line Managers / sponsors will be required to support your application by completing the specified question, and

will be required to sign the application form to show that they give authorisation for you to be released from your

role on all of these dates.

* This additional time is to give an indication of the time commitment you will be expected to give to progress the

design and delivery of the modules, your individual projects and engage with the learning management system.

This additional time, however, is flexible to fit around your other work commitments. There will be times when there

is more pressure in the system and more commitment is needed. There may also be times in which you need to

build up the additional study time rather than allocating one hour per week, in order to progress a particular

aspect of your individual project, or, when you are working towards the delivery of your chosen POD aspect.

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Terms, Conditions and Cancellation Policy – Important Please Read

There is no cost to attend if you are a fully subscribed EMLA member.

Where a programme requires full attendance over a series of workshops, attendance at all elements of these

programmes is expected. Failure to attend all sessions will have an impact on both personal development and

programme delivery and will impact on the individual’s opportunity to access any future development offers.

http://www.leadershipeastmidlands.nhs.uk/cancellation-policy

More Information

If you would like more information or have any enquiries about the programme, please contact:

Amy Foster, OD Programme Lead on tel: 0115 748 4277 email: amy.foster@nottshc.nhs.uk or Lucy Titterton,

Programme Coordinator at lucy.titterton@nottshc.nhs.uk