organisational development conference 2018 · in today’s volatile business environment, the key...

www.kr.co.za

11-12 APRIL 2018

Hilton Hotel, WindHoek Namibia

organisational development conference 2018

Your platform to build Your impact as an od practitioner

In ParTnerSHIP

In today’s volatile business environment, the key to the survival and success of an organisation lies in its ability to:

• Respond to disruptive environments

• Balance economic growth with human systems perspectives

• Build an agile, resilient and emotionally intelligent workforce

• Promote compassionate, ethical and sustainable leadership and organisational practices

• And have a clear sense of purpose

Organisation Development (OD) is a VITAL means to achieve this. When OD is applied effectively within organisations it can lead to highly successful change programmes, but this success is driven by people who understand OD and who have all the tools and techniques available to successfully influence and communicate with all stakeholders within an organisation. KR and PwC Namibia designed this comprehensive programme to develop you to become more equipped as an OD Practitioner by providing you with the knowledge and practical guides to make an impact on your organisation and its effectiveness.

Join KR and PwC Namibia at the Organisation Development Conference and Pre-conference Workshop on 11 and 12 April 2018 at the Hilton Hotel in Windhoek.

pre-conference workshop 11 april 2018

CONFERENCE AT A GLANCE

why you should attend this event who should attend this event

• The event is designed to give you the OD professional a competitive edge by learning from thought leaders and industry influencers

• Discover key concepts, principles and tools to transform you into an effective OD professional

• Become equipped to be a strategic partner for your organisation and be able to make optimum strategic OD decisions that are aligned with the organisation’s objectives

• This programme and it’s speakers will challenge your approach to OD and prepare you to adapt your function in today’s fast paced and ever changing world

• Listen to success stories – gain insights to the latest OD Trends, approaches and case studies

• Grow your network – this is an unique opportunity for you to connect, share and learn from other OD professionals

• Organisational Development Managers / OD specialists / OD practitioners

• Learning and Development Executives

• HR Directors / HR Managers

• Heads of Training and Development

• Heads of Strategy

• Heads of Human Capital

• Change Managers / Organisational Effectiveness Managers

• Industrial Psychologists

How to Build a Great orGanisational Culture – CreatinG a Fit-For-PurPose orGanisational Culture

Facilitator: Vera Bronkhorst, General Manager, Africa Personnel Services Consulting Services Namibia

Full day workshop 07h30 – 16h30

2KaTiE VaN DER SCHYFF, KR | Head Conferences and Training +27 11 706 7009 | [email protected] HoLLaND-muTER, PwC | business School manager +264 61 284 1034 | [email protected]

the venue HiLTON HOTEL, WiNdHOEk

rev. Michael scott st., windhoek, naMIbIaTel: +264-61-2962929 fax: +264-61-2962931eMaIl: [email protected]

pARTiCipATiNG ORGANisATiONs

NEW KR BOOKS AVAILABLE NOW


tel: +27 (11) 706-6009 • email: [email protected] • shop online www.kr.co.za

ORGANisATiON dEsiGN FOR UBER TimEsStructuring organisations in times of radical changeBy Dr Mark Bussin (Published by KR October 2017)

N$375.00 incl. VAT

“Doing business in Uber times” has become a metaphor for

doing business in a digital world of algorithms, automation, artificialintelligenceandnon-stopdisruption.Organisationseverywherearebeingforcedtooperateinafast-changing,high-speed environment. Business models are being challenged and trusted values questioned. Worse still, operational margins are severely depressed.

Never before has organisation design been so important for businesses, HR and leaders. Demographic shifts, sustained market growth globalisation and cultural and generational differencesareforcingorganisationstore-thinkthewaytheyengage with their people.

Organisation for Uber Times will give you the necessary ideas, insights and tools to design an optimal, agile organisation that will thrive and grow in volatile times.

ORGANisATiONAL diAGNOsisTools and applications for practitioners and researchersBy Edited by Nico Martins, Ellen Martins & Rica Viljoen (Published by KR July 2017)

N$375.00 incl. VAT

The highly experienced and knowledgeable authorsof Organisational

Diagnosis providethereaderwiththenecessaryadvice,toolsand applications to conduct a successful organisational diagnosis. Readers will come to understand how to diagnose concerns/problems and leverage untapped possibilities in the organisation inordertoimproveandbesuccessfulinacompetitive,fast-changing world.

The book consists of 13 chapters, which covers the core concepts in conducting an organisational diagnosis.

For Personal and Professional Growth

HOW TO BUiLd A GREAT ORGANisATiONAL CULTURE – CREATiNG A FiT-FOR-pURpOsE ORGANisATiONAL CULTURE

A company’s culture is its identity. It is how the company views itself and how the company wishes to be viewed by the outside world… but, building the culture you want is not quite as easy as you may think. Simply claiming some set of values or plastering catchy phrases and core values on the wall won’t build your culture.

pRE-CONFERENCE WORksHOp | 11 april 2018

workshop objectives:

1. Defining Culture2. A culture can look great from above ... and very different from below3. Cultural Alignment builds Employee Loyalty4. The role of values in corporate culture5. The role of personal values in terms of developing an organisational

culture.6. What are your organisation’s real values?7. Seven Levels (Barrett)8. Mapping your values – Getting Practical (Exercise)9. The importance of Values Alignment – Importance of aligning

personal values with the organisational values.10. Measuring Cost of Limiting Values11. People influence the culture in different ways & the culture

influences people in different ways.12. Where are you in this picture?13. How do good leaders influence culture?14. Suggested Strategies for Putting Values into Practice15. A model for building culture.

who should attend

• Organisational Development Managers / OD specialists / OD practitioners

• Learning and Development Executives

• HR Directors / HR Managers

• Heads of Training and Development

• Heads of Strategy

• Heads of Human Capital

• Change Managers / Organisational Effectiveness Managers

• Industrial Psychologists

facilitated by vera bronkhorst, General Manager, Africa Personnel Services Consulting Services Namibia


Vera is an experienced organisational development specialist and an accredited business coach. She has a wide variety of organisational development skills and have worked across different sectors. She has designed and facilitated many organisational effectiveness initiatives. She is well versed in assisting organisations to develop compensation and benefitsprogrammes.Shehasaccreditation in a variety of HR Analytics and Psychometric assessments. Areas of specialisation: Leadership Development, Leadership Coaching, Employee Engagement, Organisational Design, JobEvaluation,JobProfiling,Psychometric Assessments, Talent Management, Culture & Change Management, HR Strategic Planning, HR Analytics, HR Policies & Procedures, Performance Management and Employee Wellness Programming.

the facilitator

workshop times

07:30 – 08:30 Welcome and registration

10:00 – 10:30 Morning tea

12:30 – 13:30 Lunch

15:00 – 15:15 Afternoon tea

16:00 – 16:30 Wrap up

conference programme | 12 april 2018

07:30–08:30 REGISTRATION • Meet and greet conference attendees, presenters and KR staff

08:30–08:45 Welcome and introduction by chairperson

Chairperson NDaPeWa !GaNes, Senior Manager: People & Organisation, PwC Namibia

08:45–09:30 Creating a high performance organisational culture

Speaker saKaRia NGhiKemBua, CEO, Agribank Namibia

09:30–10:30 The future world of work and implications for Organisational Design

During this thought provoking session Lisa will talk about new trends in orgnisational design (Agile Structures, Holarchy and Matrix) as well as the impact on decision making and accountability. Furthermore, the role of the Tripod of Work will be explored as a new way of thinking about Performance Management and alignment in dynamic and rapidly changing environments.

Speaker Lisa ashTON, Managing Director, Bioss SA (Contributor: Organisation Design for UBER times – Structuring organisations in times of radical change, Published by KR October 2017)

10:30–11:00 mORNING bREAk • Enjoy refreshments and network with conference attendees and speakers

11:00–12:00 Organisational diagnosis: Theoretical and practical implications

• Planning and Coordinating an Organisational Diagnosis. The justification for conducting a diagnosis and how to frame the organisational diagnosis project in terms of describing the project, linking it to the business, planning and coordinating a successful diagnosis project and acquiring the resources needed to conduct the diagnosis.

• Data gathering in groups – an inclusive way of gathering rich data. A synthesis on focus group methods will be offered. Various creative ways of conducting focus groups are highlighted. The presentation will focus on the philosophy on phenomenology and touches on ways to conduct focus groups, questions to ask, conscious listening and ways to capture data. Ethical considerations are considered and criteria for conducting effective focus groups are shared.

• Action planning and learning. In the process of organisational diagnosis, gathering data around the problem areas being investigated is half of the picture. Figuring out what to do with that data, and how to most effectively implement the change you desire is the other half. The critical aspects that need to therefore be embedded throughout the action planning process that follows from a diagnostic survey, will be presented.

Speaker DR RiCa ViLjOeN, Managing Director, Mandala Consulting Group (Contributor: Organisational Diagnosis - Tools and Applications for Practitioners and Researchers published by KR 2017)

ORgANISAtIONAL DEVELOPmENt CONfERENCE 201811-12 APRIL 2018 • HILtON HOtEL, WINDHOEK, NAmIBIA


register online • www.kr.co.za

12:00–13:00 Change essentials in volatile times: making change work while the nature of work keeps changing

• Fast response change in a disruptive world• How to prepare your organisation for continuous change• Organisation-widechange:Sustainingmomentumduringmajorchange• Making change stick: Stakeholder communication and engagement• How you talk about change matters: Change the conversation, change the game

Speaker BiRGiT hOffmaNN, Executive Coach, Coaching Namibia

13:00–14:00 LUNCH • Learning conversations and connect over lunch with conference attendees and presenters

14:00–15:00 Burning issues and challenges in OD

Interactive discussion session with speaker panel and delegates:

• What are some of the most important, relevant pressing challenges and dilemmas experienced in practice today?

• Challenge the theory of OD with what you experience in practice• What is currently working

Facilitator VeRa BRONKhORsT, General Manager, Africa Personnel Services Consulting Services Namibia

Participants DR RiCa ViLjOeN, Managing Director, Mandala Consulting Group Lisa ashTON, Managing Director, Bioss SA KaDiVa hamuTumWa, Head: Strategic Human Capital Management and Registered Independent Psychometrist with the HPCSA, Namibia Water Corporation amaNDa VaN ZyL, HR Manager, Namibia Dairies

15:00–15:15 AFTERNOON bREAk • Enjoy refreshments and network with conference attendees and speakers

15:15–16:15 The blueprint profile of an effective OD professional

• Role of the OD professional in today’s workplace• Skills required in disruptive times• Key concepts, principles and tools to transform you into an effective OD professional

Speaker yuLaNDa maRais, GM: Human Capital Management, Social Security Commission, Namibia

16:15–16:30 OvERvIEw OF CONFERENCE by CHAIRpERSON ANd ENd OF CONFERENCE

conference programme | 12 april 2018


register online • www.kr.co.za


NDAPEWA !gANESSenior Manager: People & Organisation, PwC Namibia

Ndapewa currently manages the People and Organisation team of PwC Namibia. She is an experienced convener and facilitator of high level meetings and discussion groups, with a very solid understanding of strategy, national high level plans and Namibia’s development agenda. With a strong Business and ICT background, Ndapewa has managed various large projects herself as a Business Consultant who operated in Namibia as well as in South Africa. Ndapewa has facilitated a number of strategy formulation interventions, departmental-,business-,and operational plan development for various clients in the private and public sectors.

DR RICA VILjOENManaging Director, Mandala Consulting Group

Rica is the Managing Director of Mandala Consulting, a niche organisational development company that specialises in transformational processes, organisational research

and spiral dynamics. She is a master organisational development practitioner whofocusesonlarge-scaleorganisational change and development. She is a Senior Research Fellow at the university of Johannesburg and Head of the Department of the Management of People Faculty of the Da Vinci Institute for Technology Management. Her research has been published and presented internationally, and reached more than 42 countries.

LISA ASHtONManaging Director, Bioss SA

Lisa holds an M.Com degree in Human Resources Management (Industrial Psychology) and is an Industrial psychologist. She has accumulated a wealth of consulting experience from a wide range of Human Resource and Organisational Change projects and interventions. Her areas of specialty include: Executive assessment; Succession Planning; Talent Management; Strategic Human Resource Planning and Coaching, she has a special interest in leadership and wisdom, women’s issues and diversity management. Shefirmlybelievesthatleadership is about creating conditions for others to be successful. Lisa’s particular area of expertise is in the

development of People Strategies to deliver on the Strategic Intent of organisations.

SAKARIA NgHIKEmBuACEO, Agribank Namibia

Sakaria was appointed as CEO of Agribank on 1 August 2016. Prior to that, Sakaria worked in the Old Mutual Group in Namibia for many years, firstasCEOforOperationsand subsequently as Managing Director for theShort-termInsuranceCompany. In the latter role, Sakaria was granted the singular opportunity of integrating the former Mutual & Federal Insurance Company of Namibia into the operations of Old Mutual Namibia. Sakaria also worked for a number of years in the Namibia Post & Telecom Holdings Group (NPTH). In all, Sakaria has spent the last 16 years in executive roles, 12 of which were in CEO/MD roles. Sakaria holds a Bachelor of Economics degree from the University of Namibia, an MSc in Financial Economics from the University of London; and has completed an Executive Development Programme from the University of Cape Town (SA), a Strategy Execution Programme from Wits University (SA) and a Leadership Development Programme from INSEAD (France), amongst other development interventions

in his career. Sakaria currently serves as Chairperson of the Board of the Africa Leadership Institute (ALI); the board of MMI Holdings Namibia as well as on the Board of MomentumShort-termInsurance. Focused and driven, Sakaria is widely regarded as a highly effective business leader who thrives on building teams and executing businessturn-arounds.

BIRgIt HOffmANNExecutive coach, Coaching Namibia

Specialised in issues of transformation and coaching, and passionate about employer branding, Birgit is a seasoned stakeholder communications professional, human resources professional and experienced industrial psychologist. Her experience spans the private and public sectors, and extends across various industries including bankingandfinance,FMCG, retail/wholesale, agriculture, education management as well as consulting. Managing the marketing, human capital and stakeholder relations functions, both internally and externally, with local and international business partners, during numerous corporate transformations, including company mergers, corporate repositioning

conference speakers



and organisational re-branding,honedher skills as a foremost communication specialist. This also brings a special quality to her coaching. As ICF credentialed coach, she practises the integral coaching method. This compassionate way of coaching helps leaders throughself-transformationwhile holding them accountable for their own development. Her special interest lies in leadership development, change management, organisational development, and growth of people on all levels of the organisation, facilitating personal and professional growth, improved performance and contentment. Birgit also enjoys working with teams.

YuLANDA mARAISGM: Human Capital Management, Social Security Commission, Namibia

Yulanda Marais joined the Social Security Commission early in 2017 as GM: HR and

Strategy and is accountable for strategic human capital management as well as organisation design, strategy implementation, managingaPMOofficefor the Commission to ensure that the turnaround strategy of the Commission is managed in a systematic manner. Before the SSC, Yulanda was an Associate Director with PwC Namibia accountable for the People & Organisation Service Line, focusing on building consistent consulting practices in the Namibian market.

VERA BRONKHORStGeneral Manager, Africa Personnel Services Consulting Services Namibia

Vera is an experienced organisational development specialist and an accredited business coach. She has a wide variety of organisational development skills and have worked across different sectors. She has designed and facilitated many organisational

effectiveness initiatives. She is well versed in assisting organisations to develop compensation andbenefitsprogrammes.She has accreditation in a variety of HR Analytics and Psychometric assessments. Areas of specialisation: Leadership Development, Leadership Coaching, Employee Engagement, Organisational Design, Job Evaluation,JobProfiling,Psychometric Assessments, Talent Management, Culture & Change Management, HR Strategic Planning, HR Analytics, HR Policies & Procedures, Performance Management and Employee Wellness Programming.

KADIVA HAmutumWAHead: Strategic Human Capital Management and Registered Independent Psychometrist with the HPCSA, Namibia Water Corporation

AmANDA VAN ZYLHR Manager, Namibia Dairies


conference speakers


AfricaandSouthAfricaspecifically,hasashortageofhigh-qualitythinktanks,especiallywhenitcomestothinktanksrelatingto human capital.

At the same time the world of work faces extraordinary and complex challenges. Among these are structural unemployment (mainly youth); robotics and the digitisation of work (fourth industrial revolution); income inequality; an aging workforce; lack of trust in institutions and their leaders; and outdated and inadequate leadership models.

KR, in partnership with the Institute for Futures Research (IFR), identified the need for an HR Think Tank that focuses on policy issues pertaining to complex challenges facing the HR fraternity specifically, and the world of work at large.

the concept

The HR Think Tank focuses on current and future problems and challenges with regards to human capital.

“A think tank should generate and share policy ideas that can change the way the general public and key audiences think about important issues, bring new issues to the front, and provide alternatives for decision makers to consider” (Andrew Steele, What should Think Tanks Do?)

Theresearchfocusesonbig-picturequestionsaroundhumancapitalwithinthecontextofSouthAfricanandemergingmarket countries. Outputs of the HR Think Tank are pertinent to the private sector, government, academia and research institutions, NGOs, HR departments and the world of work at large.

member organisations:The HR Think Tank currently consists of more than 60 members from various organisations such as: Auditor General SA, Comair, De Beers, Exxaro, Imperial Holdings International, Legalwise, MTN Group, Multichoice, Mutual & Federal, Pepsico, Pick ‘n Pay, Rhodes University, RMB, Sanlam, Santam Insurance, Sasol, Spur Corporation, St Peter’s Schools, St Stithians College, TFG, Tshikululu Social Investments, University of Cape Town, University of Johannesburg, University of Stellenbosch, University of the Western Cape to name but a few.

as a member you will:• Have the opportunity to influence national policy around human capital in South Africa• Be at the forefront of human capital and labour trends, understand how these will impact organisations and be able to

take preemptive action• Steerandguidecutting-edgedevelopmentsinHR• Address the issues that keep you awake at night by tapping into the expertise of other members and HR experts• Build capacity through

• Knowledge sharing• Networking• Collaborating

• Be part of an initiative that will shift South Africa’s trajectory by• reducing inequality• creating opportunities for people to have hope, to grow and to

realise their potential• give every South African a stake in the economy• enable people to thrive in the new world of work

additional benefits include:• 20% discount on additional KR reports, publications and conferences• Priority access to the bespoke consulting and advisory services of IFR

and KR’s research department

hr think tank members receive 20% discount on conference fees

Contact Zia aTTLee [email protected] or +27 (11) 706 6009

for more information about the ThiNK TaNK

tHE HR tHINK tANK

dO yOU WANT TO BE pART OF sOmETHiNG siGNiFiCANT?


registration information



KR is a Level 4 Contributor BBBEE company

registration fees 2018 eXCL. VaT

a Pre-conference WORksHOp & one-DaY CONFERENCE • 11-12 april 2018 n$6 700.00 (save N$500.00)

B Pre-conference WORksHOp ONLY • 11 april 2018 n$3 600.00

C one-DaY CONFERENCE ONLY • 12 april 2018 n$3 600.00

fees include parking, refreshments, snacks, lunch, conference and workshop materials

how to register

ONLiNe emaiL PhONe

www.kr.co.zaemail completed form [email protected]

MagDelIne MaTlaTSe +27 (11) 706 6009

special offer

• register 3 delegates and the 4th delegate attends free of charge!• Special discount for registered npo’s, small businesses (30 or less employees) & full-time lecturers at universities – contact us for more information!

seta grants and accreditation requirements

Many of our delegates enquire about the accreditation of our events. There is a misconception that organisations qualify for SeTa grants only for accredited programmes. This is not correct. The payment of SeTa grants is regulated by the government gazette, no. 9867, Vol. 570, 3 December 2012, no. 35940. These regulations clearly state that the SeTas “must allocate a mandatory grant to a levy paying employer” that has submitted a wSP and aTr by the regulated date, has provided all the information required in the regulated template, and is up to date with skills levy payments. furthermore, the template in the regulations (Section c: Skills Development) allows employers to include all planned training in the report; not only accredited programmes.

terms and conditions of registration

Payment must be received before the event takes place. Pricewaterhousecoopers reserves the right to refuse admission where evidence of payment cannot be shown.

ConFirmation oF Booking If you have not received confirmation in writing, of your booking before the event, please contact us on +2711 706 6009 to confirm that we have received your registration.

sometHing Has Come Up and YoU Can’t attend If you cannot make it to the event, you have several options (the below options need to be received in writing): • You may send a substitute delegate in your place, please inform the customer care Department of the new name for registration purposes. no

additional charges will be applicable for substitutions • You may transfer at no extra charge to another event, provided you do so in writing at least 10 working days before the event. Transfers within the 10

working days will be charged an administration fee of 20% • You may cancel your registration, in writing, up to 10 working days before the event takes place. cancellations inside of 10 days will be liable for the full fee • Unfortunately, no refund or credit can be given to delegates who do not attend without giving prior notice • registrations received during the 10 working days before the event date, will not be excluded from any terms & conditions In the event of unforeseen circumstances Pricewaterhousecoopers reserves the right to change the programme content, the speakers, the venue or the date. You will be notified no less than 5 working days prior to an event. Should the event be postponed, you will have the option to attend the next available date of the relevant event. The registration fee will be credited on delegate accounts, should they opt not to attend the next available date of the relevant event or in the case where an event is cancelled.

PAYMENT • PAYMENT MusT bE rEcEivEd bEforE ThE EvENT TAkEs PlAcE

• cheques should be made payable to Pricewaterhousecoopers. Please do not mail any cheques. • electronic Transfer or Direct Deposit into our bank account: bank name: bank windhoek | account name: Pricewaterhousecoopers |

kudu branch code: 482-172 | account no.: 1080055803

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organisational development conference 2018 · in today’s volatile business environment, the key...

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