order response to skanskas eprocurement system for suppliers using email as order response method
TRANSCRIPT
Order response to Skanskas eProcurement system
For suppliers using email as order response method
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Order accepted
IBX
Order status
Skanska Supplier
Purchase order
Order reponse: Accepted
Waiting for answer
Order accepted
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Order rejected
IBX Skanska Supplier
Purchase order
Order response: Rejected
Order status
Waiting for answer
Order rejected
Change order
Order reponse: Accepted
Waiting for answer
Order accepted
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Supplier recieves an email with an attached purchase order and a web link to an order response application (example below in swedish)
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The attached purchase order contains order information such as name of product, required volume, required delivery time, delivery adress and so on. (example below in swedish)
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Order response application- the supplier can either accept or reject the order (example below in swedish)
OBS!The supplier can resend order response several times for the same order. Order status is then automatically updated in the
procurement system.
Possible to send comment to the buyer.
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Confirmation on that the order has been accepted and that and order response has been sent to the buyer (example below in swedish)
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Confirmation on that the order has been rejected and that and order response has been sent to the buyer (example below in swedish)
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Routine for action when only parts of an order can be accepted (when the complete order can not be accepted)
1. Reject the complete order
2. Contact the buyer at Skanska by phone (contact information is in the order)
3. Buyer at Skanska can then chose on whether to send a change order according to the suppliers recommendations or not
When a supplier can not fully deliver as requested in the purchase order, the following routine applies:
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Support
Further questions on how to send an order response can be answered by IBX:
IBX Support
Email: [email protected]
Phone: +46 8 5030 4216