order follow-up.ppt

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    Tools & Techniques ofMerchandising - BIFT

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    Order Follow-upTools & Techniques of MerchandisingBIFT

    Robin Parry

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    Tools & Techniques ofMerchandising - BIFT

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    The Flow

    Confirmation of price &delivery with customer

    Receipt of PO Sheet

    Open Order-File &Prepare T&A (Critical

    Path)

    Approval of Cost-SheetInformation to Planning

    Give details to samplerooms for Fabric YYs

    and to start on the fit

    samples (Sample roomfile opened).

    Do requirementsFabric & Trims

    Give swatches for lab-

    dips and countersamples

    Ordering fabric & trimsGive samplerequirements to

    suppliers

    Receipts of P/Is (Fabric

    & Trims)

    Approvals (Fabric quality,lab-dips, trimsquality,

    design, & colours)

    1stFit samples (Ex &approval / comments

    follow-up)

    Fabric / Trim shipmentsex-origin & follow-up onfabric & trims sample

    requirement for PPsamples, photo samples,

    etc..

    2ndFit samples (Ifrequired) or Pre-

    production samples /Photo sample, etc..

    Factory / Line Size-setreview

    Pre-production meetingPilot Run

    TOP ApprovalBulk Production

    Pre-production sample approval.Preparing Tec-files for other

    departments with final trim card.Embroidery / Print approval in Any.Fabric / Trim In-house & Inventory.

    Packing sampleapproval

    Bulk Wash Approval

    Final Inspection& Shipment

    Export Lc &Back to back Lcs

    for suppliers

    Documentation& ShipmentFollow-up

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    Tools & Techniques ofMerchandising - BIFT

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    Opening the Master File

    Should be very neat

    and tidy.

    Should always dividein to cages (with

    separators) for easy

    reference.

    Should always have a

    file label with the

    relevant details.

    E.g.. for Cage separation

    Reports

    Sample follow-up

    Buyer in-out Suppliers in-out

    Order details

    Fabric

    Trim

    Pos, PIs, & Requirements Lcs & Documents

    Costings & Pre-bookingcorrespondence

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    Suppliers Fabric

    Trims

    Sewing trims

    Packing trims

    o Imported

    o Local

    o Imported

    o Local

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    Fabric SuppliersConfirmation of delivery date and issue of

    Performa-Invoice

    Lab-dip approvals

    Fabric quality approval

    Wash standard approval

    Fabric Shade-bands

    Fabric sample requirementPre-shipment test reports

    Bulk fabric shipment

    Payments

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    The Flow (Fabric)

    Quality swatch &

    Colours from buyer

    Passing Quality swatch& Colours to fabric

    suppliers

    Tentative fabricbooking for reserveproduction space /

    confirmation of deliverydate

    Final booking (Colourwise) for PI w/ sample

    requirement / PriceConfirmation

    Lab-dips and qualityswatch from supplier

    for approval

    Lab-dips and qualityswatch sent to buyer

    for approval

    Deciding paymentterms (Opening BTB

    Lcs)

    Fabric bulk production Despatch of samplefabric requirement

    Shade-bands (fromhead-ends) for approval

    Fabric Shipment (Ex-origin)

    Shade-bands approved. Pre-shipment inspection / test reports.

    Fabric arrives at portClearance

    Lab-dip / quality approvalor resubmission request

    from buyer

    Fabric In-houseInventory & Inspection

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    Trim Suppliers

    Confirmation of delivery date and issue

    of Performa-Invoice

    Color / Quality / Design approvals

    Trim sample requirement

    Pre-shipment test reports (If required)

    Bulk shipments

    Payments

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    The Flow (Trims)

    Samples, details, &

    Colours from buyer

    Passing details tosuppliers

    Tentative booking oncritical items to reserve

    space (If required)

    Final booking (In detail)for PI w/ sample

    requirement / Priceconfirmation

    Colour / Quality /design samples for

    approval fromsuppliers.

    Approval samples sentto buyer

    Deciding paymentterms (Opening BTB

    Lcs)

    Trim bulk production Despatch of samplerequirement

    Samples from bulk forapproval / reference

    Shipment (Ex-origin)

    Pre-shipment test reports ifrequired.

    Arrives at portClearance

    Approval from buyer orRe-submission

    In-houseInventory & Inspection

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    Important

    All approvalsBefore cut-date

    FabricIn-house before cut-date

    Sewing trimsIn-house before cut-date

    - i.e. Thread, labels, zippers, etc..

    Packing trimsIn-house before beforepacking starts

    - i.e. Tags, tickets, poly-bags, hangers, cartons, etc..

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    Trim Cards DetailsBuyer, Po no., Style, Quantity, Manufacturing

    unit, Del date, etc..

    FabricSwatch & thread (Color, Composition, &Consumption)

    Pocketing / Contrast / Trimming

    Swatch & Thread ifany (Color, Composition, & Consumption)

    Lining (Woven / Fusible / Non-Fusible)

    ButtonsButtons and attaching thread

    Marketing

    Labels & Tickets TrimsZippers, stoppers, cords, etc.. (Length per size,

    width, etc..)

    Extras & Comments

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    Trim-card distribution

    Department

    Product Development

    Stores

    Quality

    Cutting

    Sewing Finishing

    Commercial

    Complete trim card

    Complete trim card

    Complete trim card

    Only fabric, lining, etc..

    Mainly with sewing trimsMainly with packing trims

    Not required

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    Tech Files Latest tech-spec

    Copy of order sheet

    Approved trim-card Approved wash standard

    Sample comments / alterations

    Special important comments / messages

    Copy of T&A

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    Tech-file distribution

    Department

    Product Development

    Stores

    Quality

    Cutting

    Sewing Finishing

    Commercial

    Complete file

    Trim card & requirementsComplete file

    Complete file

    Complete fileComplete file

    Not required

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    Commercial

    Should give:

    Copy of Order Sheet

    Copies of all Performa-invoices

    Copies of all purchaseorders

    Important details on

    packing & shipping Copy of Export Lc /

    details to trace.

    Should get:

    Copies of all BTB Lcs /

    Status Copy of the original

    export Lc

    Import information /

    Status (Vessel detailsetc..)

    Export information /

    Status

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    Suppliers the that provides a

    Service Printing

    Embroidery

    Appliqu Washing & blasting

    Special hand work

    ** Above too have a flow, most importantly these are done on thegarment while the garment is on production, hence we should get allapprovals in hand before the cut-date.

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    Remember

    All requirements have to be doublechecked, since there is no room for

    mistakes. Be extremely cautious when giving

    information to relevant departments.

    Should always do your best to execute theorder in the proper manner, since short-cuts and assumptions might be costly.