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Order entry in Order entry in Radiology Radiology Our experience Our experience R Etherington R Etherington Countess of Chester Foundation NHS Countess of Chester Foundation NHS Trust Trust 25/3/11 25/3/11

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Page 1: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Order entry in RadiologyOrder entry in RadiologyOur experienceOur experience

R EtheringtonR EtheringtonCountess of Chester Foundation NHS TrustCountess of Chester Foundation NHS Trust

25/3/1125/3/11

Page 2: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

BackgroundBackground

620 bed DGH620 bed DGH 2 sites 2 miles apart2 sites 2 miles apart 120000 exams/year120000 exams/year New RIS in 1999 (Meditech)New RIS in 1999 (Meditech)

Page 3: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

RIS – seconded a superintendent RIS – seconded a superintendent radiographer to IT for 6 monthsradiographer to IT for 6 months

Extended to order entry in 2000Extended to order entry in 2000

Page 4: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Are you going to do it?Are you going to do it?

Big bang Big bang SlowlySlowly Terminology of “ordering”Terminology of “ordering”

Page 5: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

General advantagesGeneral advantages

Increased general familiarity with ITIncreased general familiarity with IT– Important in the early days pre-PACSImportant in the early days pre-PACS

Page 6: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests

Page 7: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests Audit trailAudit trail

Page 8: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests Audit trailAudit trail Speed of transmissionSpeed of transmission

Page 9: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests Audit trailAudit trail Speed of transmissionSpeed of transmission LegibleLegible

Page 10: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests Audit trailAudit trail Speed of transmissionSpeed of transmission LegibleLegible Specify who can request/what can be Specify who can request/what can be

requestedrequested

Page 11: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests Audit trailAudit trail Speed of transmissionSpeed of transmission LegibleLegible Specify who can request/what can be Specify who can request/what can be

requestedrequested Define compulsory questionsDefine compulsory questions

Page 12: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Specific advantagesSpecific advantages

No lost requestsNo lost requests Audit trailAudit trail Speed of transmissionSpeed of transmission LegibleLegible Specify who can request/what can be Specify who can request/what can be

requestedrequested Define compulsory questionsDefine compulsory questions Avoid printing and scanningAvoid printing and scanning

Page 13: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

BrevityBrevity

Page 14: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

BrevityBrevity No picklist so forced to use free textNo picklist so forced to use free text

Page 15: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

BrevityBrevity No picklist so forced to use free textNo picklist so forced to use free text Password abusePassword abuse

Page 16: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

BrevityBrevity No picklist so forced to use free textNo picklist so forced to use free text Password abusePassword abuse Limited space for clinical information and Limited space for clinical information and

limited user-defined optionslimited user-defined options

Page 17: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

Picking up a study heading that doesn’t Picking up a study heading that doesn’t accurately reflect what is wantedaccurately reflect what is wanted– CTCT– MR arthrogramsMR arthrograms

Page 18: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

Picking up a study heading that doesn’t Picking up a study heading that doesn’t accurately reflect what is wantedaccurately reflect what is wanted– CTCT– MR arthrogramsMR arthrograms

Can’t restrict studies for Radiology use onlyCan’t restrict studies for Radiology use only– Calcium scoring, CT colonoscopyCalcium scoring, CT colonoscopy

Page 19: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ProblemsProblems

Picking up a study heading that doesn’t Picking up a study heading that doesn’t accurately reflect what is wantedaccurately reflect what is wanted– CTCT– MR arthrogramsMR arthrograms

Can’t restrict studies for Radiology use onlyCan’t restrict studies for Radiology use only– Calcium scoring, CT colonoscopyCalcium scoring, CT colonoscopy

REQUESTING ON THE WRONG REQUESTING ON THE WRONG ACCOUNT NUMBERACCOUNT NUMBER

Page 20: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Where we are now, 11 years laterWhere we are now, 11 years later

Hard to remember life before OEHard to remember life before OE

Page 21: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Where we are now, 11 years laterWhere we are now, 11 years later

Hard to remember life before OEHard to remember life before OE Every internal request is electronicEvery internal request is electronic

Page 22: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Where we are now, 11 years laterWhere we are now, 11 years later

Hard to remember life before OEHard to remember life before OE Every internal request is electronicEvery internal request is electronic Most GP requests are typed and transmitted Most GP requests are typed and transmitted

electronically and all are transcribed into the electronically and all are transcribed into the RIS/PACSRIS/PACS

Page 23: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Where we are now, 11 years laterWhere we are now, 11 years later

Hard to remember life before OEHard to remember life before OE Every internal request is electronicEvery internal request is electronic Most GP requests are typed and transmitted Most GP requests are typed and transmitted

electronically and all are transcribed into the electronically and all are transcribed into the RIS/PACSRIS/PACS

Rolled out to most of Pathology, CVDRolled out to most of Pathology, CVD

Page 24: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

Improvements I’d like to seeImprovements I’d like to see

Ability to tailor it to our specific requirementsAbility to tailor it to our specific requirements Direct link for GPsDirect link for GPs

Page 25: Order entry in Radiology Our experience R Etherington Countess of Chester Foundation NHS Trust 25/3/11

ThankyouThankyou

[email protected]@coch.nhs.uk