orange business live 2013 m2m breakout
TRANSCRIPT
machine-to-machine the Internet of Things, new business models &
innovative applications
M2M business trends
core competencies required to successfully
manage your M2M initiative
– managing the business application
– managing connectivity
– our end-to-end value proposition
customer testimonial
key takeaways
agenda
convergence of the two worlds
physical world
brick-and-mortar business
traditional manufacturing
companies
service companies
retail organizations
challenged to capitalize on the
power of Internet
Internet world
web-based business
born into the internet generations
completely disrupted traditional
players and sales channel
extremely flexible and
knowledgeable about their
customer base
convergence of the two worlds
deep insight into their customer base
flexibility into their product and
services
leverages their asset and information
to win over competition
eWorld fusion of Web & traditional business model
5 Orange Group restricted
data driven company
BIG DATA internet of things social media
data warehouse
..big data and analytics
driven companies show
5%-6% higher
productivity rates and
profitability..
MIT Study
“What decisions could we make if we had all the
information we need?”
“Identify the business opportunity and determine
how the model can improve performance”
“Move to a data driven decision culture”
IT has a crucial role to play to drive M2M
– evangelize and provide thought leadership
– bridge the gap between operations, service and
technology
– embed within service offer development
– enable business to drive short, rapid innovation
project
IT engagement with business
traditional m2m projects driven by process
optimization and cost reduction
today, we are connecting people and machines
and tomorrow we will be connecting enhanced things
how to best manage
the business application
size & complexity require competencies that are at the heart
of telecom operators’ everyday business
managing scalability
a successful M2M project means managing thousands of
mobile devices and subscriptions
transforming your company into a mobile operator having the
size of a small national operator but with an international
coverage
your mobile company
the Intelligent Apps Enabler at the core of the
m2m solution
Managed Connectivity
customer’s business application
Intelligent Apps Enabler
E-health
modules
track & trace
modules
data
hosting
devices
modules for
other industries
secure
data storage service desk
& operations
a platform that adapts to our customers
environment
known devices
unknown devices
M2M Intelligent Apps Enabler
different programming languages supported
integration of new codecs for future devices
web services
customer’s business
application
library of codecs for existing devices from different manufacturers
key benefits of the Intelligent Apps Enabler
cloud-based model or private dedicated solution
application management: allows to effectively create new applications or evolve them in the future
message management: facilitates, rationalizes and secures the data exchanges within your M2M solution
device management: easy to integrate new devices in your application without changing it
simple, secure, scalable & device
agnostic
Intelligent Apps Enabler
demo
how to best manage
the connectivity
we can support you at every stage of your M2M
projects
connectivity hardware integration application
service & solution provider
deployment & run
M2M SIM cards
M2M adapted process
M2M customer care
M2M adapted tariff offer
connectivity++
- Web services and portal
chipset selection
module fabrication
interface design
device integration
device fabrication
consulting
global solution design
vendors sourcing
IS integration
deployment
maintenance
support
logistic
service management
continuous evolution
consulting
application development
back-end supervision interface
end-user interface
customer care
our M2M connectivity platform, enabling connectivity
management of your remote devices
remote SIMs fleet management
quicker incident diagnostics and resolution
improve operational efficiency and customer service quality
reduce intervention costs
fit all kind of customers’ contexts, device and applications through portal and APIs
modes
SIM lifecycle
management, ordering,
incident diagnostic,
network status,
consumption tracking,
sessions history,
alarms settings…
benefits functionalities
Customer CRM back-end
Customer
Wireless
enabled asset
Internet www link
thro
ug
h w
eb
po
rta
l our M2M connectivity platform, enabling connectivity
management of your remote devices
business application
(Intelligent Apps Enabler)
remote device
/ machine
Internet www link
our M2M connectivity platform
functionalities accessible via APIs to get automated
data entries / modifications limiting human errors
Customer CRM back-end
Customer
Wireless
enabled asset
Wit
h A
PI
XML-based API – SIM commands
order new SIMs
SIM profile change
SIM order status retrieve
SIM activate / pre-activate / suspend / deactivate
business application
(Intelligent Apps Enabler)
remote device
/ machine
our end-to-end
value proposition
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0
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Orange Business Services supports customers’ M2M
initiative throughout the entire lifecycle with a complete
services portfolio
capabilities and expertise connectivity
apps development system integration
end-to-end support
m2m initiatives are
complex endeavours that
impact business
processes and…
… require wide & deep technical expertise devices, connectivity, app development, …
no “one model fits all” flexible engagement
customized solutions partner solutions
best connectivity
device management
system integration
application devt
data management (hosting, cloud, …)
Orange
competencies value
the value we bring to our customers
in-depth knowledge across
the M2M domain with 250+
experts
proven experience
delivering, operating &
supporting global complex
solutions
innovative, future proof
solutions supported by a
dynamic M2M portfolio
engagement & financial
approach adapted to your
business model
customized solution using
proven technologies &
trusted partners
“end-to-end ownership’’
with one single provider
connecting IT to our customers’ business
customers only pay for the water used
coffee machines are always ready
skiers will not get lost and will manage their own performance
tracking and multimedia content for truck and bus fleet operators
key takeaways
m2m is an important element to gather
intelligence on your products – services 2
Orange is your partner of choice for delivering
customized m2m solutions to meet your
business objectives
3
Orange is there to support you to articulate
the potential of M2M to your business 4
companies are moving to a data driven culture 1
learn more at http://oran.ge/12luzgR
thank you
Orange, the Orange mark and any other Orange product or service names referred to in this material are trade marks of Orange Brand Services Limited. Orange restricted.