oral language - cteunt.org

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Professional Communication s Communicatio n Process and Oral Language 1 Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.

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Page 1: Oral Language - cteunt.org

Professional Communications

Communication Process

and Oral Language

1Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.

Page 2: Oral Language - cteunt.org

Communication A process of creating

and exchanging meaning through symbolic interaction.

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Page 3: Oral Language - cteunt.org

MeaningMeaning is an important part of the definition of communication. It includes

o created,o exchanged, and o shared by

communication

that are

o understanding,o thoughts, and o ideas

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Page 4: Oral Language - cteunt.org

Communication ProcessCommunication is a process made up of individual components that occur in a specific sequence:

Action➜Energy➜Results

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Page 5: Oral Language - cteunt.org

Communication as a Process Communication is an interactive process. Communication constantly moves,

shifts, and changes. Communication involves energy.

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Communication as a Process (cont.)Communication uses the mental and physical energy of people who:

• Speak• Listen• Use nonverbal

behaviors• Interpret verbal and

nonverbal behaviors

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Page 7: Oral Language - cteunt.org

Communication as a Process (cont.) Noise

Interferes with or disrupts communication Barrier

Blocks communication

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Page 8: Oral Language - cteunt.org

Oral Language Oral Language – Language that is spoken and

heard rather than written and read. Language has rules. Language is like a code:

Encode – To assign meaning and language to data.

Decode – To assign meaning to someone else’s words.

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Page 9: Oral Language - cteunt.org

Characteristics of Oral Language Meaning – We communicate with others

based on the meaning we assign to things around us and the symbols we use to communicate those meanings

“apple”

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Page 10: Oral Language - cteunt.org

Characteristics of Oral Language Vocabulary – All the word symbols that make

up a particular code or language. Standards for Appropriateness:

You need a large and flexible vocabulary to communicate appropriately in a variety of situations.

You need a large collection of word symbols that appropriately express who you are.

You need casual words for casual conversations and formal words for formal conversations.

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Page 11: Oral Language - cteunt.org

Characteristics of Oral Language Structure – The way the different parts of a

language are arranged. Grammar – The basic understandings and

rules that regulate the use of language. Sound – The observable characteristics of

oral language.

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Page 12: Oral Language - cteunt.org

Diction Diction – The degree of clarity and

distinctness in a person’s speech. The way the words are spoken. A person with good diction speaks

clearly and uses appropriate and effective speech sounds.

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Page 13: Oral Language - cteunt.org

Pronunciation

Pronunciation – The standard set for the overall sound of a word.

pro·nun·ci·a·tion

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Page 14: Oral Language - cteunt.org

Articulation Articulation – The act of clearly and distinctly

uttering the consonant sounds of a word.

WHAZZUP?NAMEEN?

K?SUP?TIMEZIT?

G’BYE

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Page 15: Oral Language - cteunt.org

Enunciation Enunciation – The act of clearly and distinctly

uttering the vowel sounds of a word.

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Page 16: Oral Language - cteunt.org

Dialect Dialect – A unique combination of speech

sounds that identify speech with a particular group of people.

YouseGuysY’all

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Page 17: Oral Language - cteunt.org

Standard Language – The language used by the majority of knowledgeable communicators within a specific language.In other words,“correct” language.

Standard Language

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Page 18: Oral Language - cteunt.org

Formal Language Formal Language –

Language associated with a particular profession, activity, or field of study.

Jargon – Another name for technical language. Medicine, law, finance, technology, and sports fields depend on jargon.

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Page 19: Oral Language - cteunt.org

Informal Language Informal Language – Language

most often used in casual situations and close interpersonal relationships.

Colloquialisms – A term associated with a specific regional culture

Slang – A second type of informal language. Temporary language.

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Page 20: Oral Language - cteunt.org

Five Principles of Communication

Communication is: Learned Unavoidable Continuous Complex Transactional

Source: Glencoe/McGraw-Hill, Communication Applications, (Teacher’s Wraparound Ed.)

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Page 21: Oral Language - cteunt.org

LearnedWe learn to become better communicators over time through practice and experiences.

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Page 22: Oral Language - cteunt.org

Unavoidable It is impossible to not

communicate. Even a refusal to

communicate is a type of communication.

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Page 23: Oral Language - cteunt.org

Continuous Communication is

ongoing Once you interact with

an individual, future communication with that person is impacted by your initial communication

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Page 24: Oral Language - cteunt.org

ComplexCommunication consists of a number of components and a series of interrelated processes.

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Page 25: Oral Language - cteunt.org

Transactional Communication is a

transactional process that involves an exchange.

Communicators exchange messages, sending and receiving them at the same time.

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Page 26: Oral Language - cteunt.org

Components of the Communication Process Context Physical Environment Climate Communicator Message Channel Noise Barrier Feedback

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Page 27: Oral Language - cteunt.org

Components Context

Provides the people, the occasion, and the task.

Physical Environment Influences the quality of

interaction within the physical space.

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Page 28: Oral Language - cteunt.org

Components Climate

Influences the quality of interaction within the physical space.

Communicator Creates meaning, sends and

receives messages, and exchanges meaning.

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Page 29: Oral Language - cteunt.org

Components Message

Conveys meaning, feeling, and various kinds of energy from sender–receiver to receiver–sender.

Intentional Message, Unintentional Message, and Actual Message

Channel Provides the space through which the

message must pass; determines the method used to send the message.

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Page 30: Oral Language - cteunt.org

Components Noise

Interferes with or disrupts communication Barrier

Blocks communication

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Page 31: Oral Language - cteunt.org

Components Feedback

One person’s observable response to another’s message.

Assures the sender–receiver that communication has occurred.

Allows the receiver–sender to adjust or modify a message.

Provides insight into the sender–receiver’s communication.

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Functions of Oral Language Expressing Feelings Responding to Feelings Giving and Seeking

Information Controlling and Persuading Participating in Social Rituals Creating and Imagining

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