ORAL COMMUNICATIONS- CHAPTER 12

Third Edition of Communicating Results- Carolyn Meyer

Presented by: Sylvain Rousseau, Sara Jane Rizk, Karim Semaan, Mondira Dhar

Overview

• Types of Oral Communications

• What is an Oral Presentation

• Case Study

• Delivering a Presentation

• Meetings

• Using Technology for Oral Communications

• Conclusion

• Website

What is Oral Presentation?

• Short talk on a set of topic that was researched.

• Given to a tutorial or seminar group.

• Public speaking and/or speech-making

Types of Oral Presentations:

• Informative :

• Addressing staff meetings

• Giving an oral report or briefing

• Persuasive :

• Making sales pitch presentation

Developing a 3 Part Presentation

• Introduction

• Body

• Conclusion

Introduction

• Grab the audience’s attention

• Quote someone else

• Identify the topic

• Provide a brief overview

Body Paragraph

• Develop your main topic

• Support ideas with scholarly/viable sources

• Use transition techniques

Conclusion

• Recap

• Repeat core message

• Quote

• Rhetorical Question

Using Visual Aids

PRESENTING TO BUSINESSES PRESENTING TO CUSTOMERS

As “clean” as possible You can make it look beautiful

Add simple graphs and charts Numerous and colourful graphs and charts

Emotions are important but get to the point!!

Try to stir up emotions in consumers

Don’t write a lot on a slide Don’t write a lot on a slide

How to use animations

1 animation 2 animation 3animation 4+animations0

4

8

12

This Slide’s Effectiveness

Effectiveness

Confusion

AmbiguityUnprofessional

Inneficient

Confusion Ambiguity Unprofessional Inneficient

Types of Presentation Aids

• PowerPoint Presentation

• Prezi

• PechaKucha Presentations

Case Study

• How would you efficiently present a keynote for a business audience?

• Presenters have to convince you (the class) to invest in their product

• You (the class) will decide which presenter convinced you the be

• https://chapter12oralcommunication.wordpress.com/case-study/

Presenting Efficiently

Effective Presenter: Ineffective Presenter:

Sending out message clearly (information)

Doesn’t know much about the product and/or information

Proper body language No movement- statue position

Eye contact Keeps looking at the floor

Tone of delivery Flat, monotone, and boring

Interaction with audience Lacks in quality of engaging with the audience

How to Deliver a Presentation

• Practice makes Perfect

• Tips:

• Body language

• Speaking skills (vocal tone)

• Accurate information

• Thank your audience!

Team Based Presentation

• It’s all about team work!

• Emphasis on communication

• Minutes during meetings:

• Helps avoid mistakes and group problems

Special Occasion Presentation

• Examples

• Toasts in cocktails or weddings (after-dinner speeches)

• Speech during acceptance of an award and memorial event

• Key note addresses

Types of Meetings

Types of meetings Explanation Process

Information sharing & feedback

Meeting in order to share ideas

Participation, time allowed to discuss

Commitment building

Build commitment to achieving the goal

Identify forces supporting/interrupting goal

Problem Solving Solving a complex problems

Pre-meeting preparation

How to Prepare for a Meeting

• Pre-meeting preparations

• Supplemental material

• Practicalities

• Assigning roles

Conducting the Meeting

• Following the agenda

• Opinions are expressed

• Minimize irrelevant debate

• Wrapping-up the meeting

• Post meeting activities

• Follow-up

Choosing the Right Business Attire

Depending on the environment, various levels of business attires are expected and the norm!

Dress to Impress

Ways of Communicating via Internet

• Skype

• BBM video

• Adobe Connect

• Phone

When to use Technology

• Not worth meeting.

• Require quick Fix

• When you can’t meet face to face

What to Remember with Technology

• Possible miscommunication due to lack of body language

• Jet lag

• Internet might lag if the internet is unreliable

• Stay focused

Livescribe Pen

•Records audio

•Writes like a regular pen transcribed into print

•Used in lectures and business meetings

Clicker• Looks professional

• Great impression

• Allows more flexibility in presenting

Website

• http://chapter12oralcommunication.wordpress.com/