Oracle Taleo EnterpriseMobile Career Section - Best Practices GuideFeature Pack 14APart Number: E52743-01

July 9, 2014

Mobile Career Section - Best Practices Guide

Part Number: E52743-01

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Contents

PrefaceRevision History............................................................................................................................ 2Technical Configuration and Software Performance....................................................................3

IntroductionIntroduction....................................................................................................................................5

Career Section PropertiesCareer Section Properties............................................................................................................ 7

Career Section Portal Page ConfigurationCareer Section Portal Page Configuration..................................................................................9

Application Flow ConfigurationApplication Flow Configuration................................................................................................... 12

User-defined LabelsUser-defined Labels....................................................................................................................14

Message TemplatesMessage Templates....................................................................................................................16

Branding File

Branding File...............................................................................................................................18

Preface

• Revision History...........................................................................................................2• Technical Configuration and Software Performance................................................... 3

Preface · 2

Revision History

Date Modification Revised Topic

July 9, 2014 Initial publication.

3 · Mobile Career Section - Best Practices Guide

Technical Configuration and Software Performance

For the latest information, refer to the Taleo Enterprise Technical Configuration and Software PerformanceGuide document for the applicable release.

Introduction

• Introduction.................................................................................................................. 5

5 · Mobile Career Section - Best Practices Guide

Introduction

The Taleo Enterprise 12C release introduced new functionalities that enable the creation of a career sectionoptimized for users of mobile devices.

Through a combination of functional and technical configurations covered in this document, candidates usingmobile devices will be better able to search for jobs and initiate the application process. A mobile career sectioncan be linked to a regular career section so that candidates who use a mobile device while accessing a job postedon both career sections will be redirected automatically to the mobile career section.

This document presents the best practices for configuring a mobile career section and optimizing the candidateexperience on mobile devices.

The decision to either replicate the standard career section experience from a data capture perspective, or tocreate a shorter, streamlined application for the mobile experience should be a deliberate and strategic one. Mostcustomers create a streamlined experience for mobile submissions.

Some mobile-specific components in the Career Section Administration section is required. Although most of theexisting features will work on mobile devices, it is recommended that you configure your mobile career sectionwith limited features and selection options. By reducing the number and types of actions to be performed onmobile devices, you will improve the user experience.

Career Section Properties

• Career Section Properties........................................................................................... 7

7 · Mobile Career Section - Best Practices Guide

Career Section Properties

The following career section properties should be configured as indicated to improve the user experience.

Configuration

Configuration > [Career Section] Administration > Career Sections > (click a career section name) >[Properties] Edit

Career Section Property Recommendations for Mobile Career Sections

Mobile Career Section Yes

A mobile career section should be associated with a standard(non-mobile) career section. This association is configuredon the standard career section, not on the mobile careersection and the property is called Linked Mobile CareerSection.

If you configure a 1:1 relationship between standard andmobile career sections, a “Standard Career Section” linkwill be displayed on the mobile career section, offeringcandidates the option of navigating from the mobile careersection to the standard career section.

If you configure a 1 (mobile): many (standard) relationship,the link will not be displayed.

Enable the RSS feature No

Enable the Facebook feature No

Configuration > [Career Section] Administration > Career Sections > (click a career section name) > [CareerPortal Pages] Show > Faceted Search

Career Section Property Recommendations for Mobile Career Sections

Search on multilingual jobs Optional, as appropriate for your business. If Yes is selected,the language toggle is displayed as a sorting criterion.

Career Section Portal Page Configuration

• Career Section Portal Page Configuration..................................................................9

9 · Mobile Career Section - Best Practices Guide

Career Section Portal Page Configuration

All of the following career portal pages should be selected for display in a career section optimized for mobiledevices.

Configuration

Configuration > [Career Section] Administration > Career Sections > (click a career section name) > [CareerPortal Pages] Show

Career Portal Page Recommendations for Mobile Career Sections

My Job Cart Displayed: Yes

Default number of positions displayed: 5

When editing the layout of the My Job Cart portal page, a"narrow" layout with information displayed in a "vertical"manner (single items displayed one after the other vertically)is preferred; avoid displaying information in a side-by-sidemanner. Also, only basic information should be included(e.g. position, title, posting date, location).

My Submissions Displayed: Yes

Job Description Displayed: Yes

When editing the layout of the Job Description portal page,a "narrow" layout with information displayed in a "vertical"manner (single items displayed one after the other vertically)is preferred; avoid displaying information in a side-by-sidemanner. Also, only basic information should be included(e.g. position, title, posting date, location).

Faceted Search Displayed: Yes

Help panel displayed: No

Filter panel location: Off (to keep the search page "narrow")

Job list columns: Requisition Title

Search bar fields: Keyword, Location

Default job list layout: Multi-line

Allow job list layout modification: No

The following career portal pages should be disabled for display in a career section optimized for mobiledevices. In the Properties section of each page, you should set the Displayed value to No.

• Basic Search• Advanced Search• Job List• My Saved Searches

Career Section Portal Page Configuration · 10

• My Referrals• Requisition Balloon• Search Query Balloon• My Account• Access Management

Application Flow Configuration

• Application Flow Configuration..................................................................................12

Application Flow Configuration · 12

Application Flow Configuration

Creation of an application flow specific to candidates who use a mobile device is required.

The main reason for this requirement is the need for “mobile-friendly" user-defined forms. The form shouldconsist of a single column with all the fields stacked in the column.

While setting up the blocks to be used for the mobile application flow, it is recommended to:

• Enable the LinkedIn profile creation feature so that the LinkedIn icon will be displayed in the resume uploadblock for candidates.

• Keep the application flow short and easy while excluding blocks such as diversity, prescreening questions,privacy statements, source tracking, and avoiding long or complex forms.

• Use a single column layout while configuring forms.• Enable the Job Cart – this is potentially a very important feature for candidates who prefer to complete

submissions using their PC but who feel comfortable with conducting job searches on mobile devices.• Configure only the Job Title on the job results list.• Do not enable the progression bar.• Enable the “Sending a Job Submission Acknowledgement Letter for Mobile Candidate” action. This will send

a specific acknowledgement letter to mobile applicants.

Configuration

An example of a simplified application flow for mobile career sections is depicted in the following table. Notethat all career section blocks will work if included in an application flow designed for a mobile career section.

Configuration > [Career Section] Administration > Application Flows

Block Name Field

Resume Upload Recommended:

• Enable the Profile Import from LinkedIn and/or Indeedfeature.

• Enable the text resume parsing feature. This is a settingon the block in the flow. This feature enables candidatesto paste a resume that they might have stored on, or isaccessible from their mobile device. The pasted resumeis parsed as if the candidates were uploading a document.

Candidate Personal Information First Name, Last Name, Street Address (Line 1), Address(Line 2), Zip/Postal Code, City, Place of Residence, HomePhone Number, Email Address

Education Institution, Program, Education, Level, Start Date,Graduation Date

Work Experience Employer, Job Function, Start Date, End Date

E-Signature

Thank You

User-defined Labels

• User-defined Labels...................................................................................................14

User-defined Labels · 14

User-defined Labels

Whenever possible, labels in the user interface should be shortened to ensure that career section pages do notexceed the screen width of mobile devices.

Configuration

The following table lists some labels that you might want to shorten.

Resource Number Location of User Defined

Label Configuration

Default Label Proposed Label

2716148 Faceted Search Finish Draft Submission Finish Draft

2776981 Faceted Search View/Edit Submission View/Edit

352036 My Submissions View/Edit Submission View/Edit

102232 Career Section My Job Page My Jobs

131680 Application Flow Save and Continue Continue

133434 Application Flow Save as Draft Save Draft

Message Templates

• Message Templates...................................................................................................16

Message Templates · 16

Message Templates

Enable the “Job-Specific Application Acknowledgement For Mobile Candidate” message template.

As appropriate, refine the content according to your organization's process and language. The correspondencewill be sent only to those candidates who made a submission via the mobile career section. This correspondenceenables you to:

• Configure a shorter, streamlined mobile submission process.• Direct candidates who want to supply additional information to the standard career section where the job is

posted.

In the message, be sure to indicate to candidates that if they are using a computer and want to complete the fullsubmission process, they can click the link included in the correspondence to go to the standard career section.

Configuration

Configuration > [Recruiting] Message Templates > Job-Specific Application Acknowledgement For MobileCandidate

Branding File

• Branding File..............................................................................................................18

Branding File · 18

Branding File

A branding file is required to style the career section to be optimized for display on a mobile device.

Oracle has a branding file available. Customers are also welcome to develop and use their own branding file.