oracle r12 om setups

Upload: prawin

Post on 11-Oct-2015

188 views

Category:

Documents


12 download

DESCRIPTION

Oracle R12 OM Setups

TRANSCRIPT

  • 5/21/2018 Oracle R12 OM Setups

    1/50

    Oracle Apps Manufacturing & DistributionAuthor

    Jagan Vidyala

    Freelance Consultant and Corporate Trainer

    ORACLE SCM / MFG / ASCP / EAM Suites

    10 Yrs of experience in IT consulting inaddition to 18 Yrs of domain experience in

    Inventory Mgmt, Manufacturing, Global

    Procurement, Sales & Marketing andexecution of Turnkey Projects.

    [email protected] +91-91774-77013

    mailto:[email protected]:[email protected]
  • 5/21/2018 Oracle R12 OM Setups

    2/50

    Order Management Overview

    Shipping

    Customer

    Sales

    Department

    Inventory

    Order

    Invoice Order

  • 5/21/2018 Oracle R12 OM Setups

    3/50

    Oracle Apps Manufacturing & DistributionOM Setups

    Define Sales Order Flexfields Define Payment Types Define Payment Terms Define Holds

    Define Credit Check Rules Define Shipping Priority Define Agreement Types Define Freight Terms

    Define FOB Codes Define Demand Classes Define Order Import Sources Define Customer Profile Classes

    Define Price List

  • 5/21/2018 Oracle R12 OM Setups

    4/50

    Oracle Apps Manufacturing & DistributionOM Setups

    Define Customer Relationship Define Sales Credit Types Define Sales Persons Define Release Sequence Rules Define Pick Slip Grouping Rule Define Pick Release Document Set Define Shipping Document Set

    Define Customer System Options Define Container Load Details Define Exceptions Define Freight Carriers

    Define Freight Cost Type

  • 5/21/2018 Oracle R12 OM Setups

    5/50

    Oracle Apps Manufacturing & DistributionInventory Setups

    Define Shipping Parameters Define Pick Slip Define Containers Define Vehicle

  • 5/21/2018 Oracle R12 OM Setups

    6/50

    Oracle Apps Manufacturing & DistributionPrice Application Method

    Unit price: Inventory Items

    Percent Price: Service Item

    Block Price / Price Break: RecurringValue to be applied

    Formulas:

    Static Formulas Dynamic Formulas

  • 5/21/2018 Oracle R12 OM Setups

    7/50

    Oracle Apps Manufacturing & DistributionTypes of Prices for Price List

    Unit price: A fixed price. (Items) Percent Price: A price which is a percent of

    the price of another item.(Service Item) Formula: Multiple pricing entities and

    constant values related by arithmeticoperators. For example, you define theprice of an item to be a percentage price

    of another price list line. Price Break: If the price of an item varieswith the quantity ordered, you can definebracket pricing or price breaks. (Recurring

    Value to be applied)

  • 5/21/2018 Oracle R12 OM Setups

    8/50

    Oracle Apps Manufacturing & DistributionQualifiers

    A qualifier consists of qualifier linesthat define eligibility for a particular

    price, discount, promotion, orbenefit.

    Assign a qualifier grouping numbersto qualifier lines to create AND &OR conditions that define how thepricing engine should evaluate the

    qualifier lines.

  • 5/21/2018 Oracle R12 OM Setups

    9/50

    Oracle Apps Manufacturing & DistributionSales Order Types

    Sales Order Back Ordered

    RMA Drop Shipment Trip Sales Order

    Internal Sales Order Back To Back Order

  • 5/21/2018 Oracle R12 OM Setups

    10/50

    Oracle Apps Manufacturing & DistributionInventory Organizations

    Define inventory organizations (warehouses),parameters, subinventories, and picking rules inOracle Inventory. You must define at least one item validation

    organization and at least one organization thatacts as an inventory source for orders fulfilledinternally. If you plan to drop ship some orders,you must also define at least one logical

    organization for receiving purposes. Your itemvalidation organization can be the same as yourinventory source or your logical receivingorganization, but you cannot use one organization

    for all three purposes.

  • 5/21/2018 Oracle R12 OM Setups

    11/50

    Oracle Apps Manufacturing & DistributionContainer Load Details

    Item Physical Attributes 25 Lbs, 2 CFT, Dim: 2x1x1 FT

    Container Physical Attributes 10 Nos 250 Lbs, 20 CFT, 5x2x2

    20FT Container

    20000 Lbs, 1360 CFT, 20X8.5x8 16000 Lbs, 1280 CFT, 20x8x8 40 FT Trailer Vehicle = 2 x 20FT

    Container

  • 5/21/2018 Oracle R12 OM Setups

    12/50

    Oracle Apps Manufacturing & DistributionBasic Order Process Flow

    Customer requests order

    Enter order

    Schedule

    Release order

    Ship product and update inventory

    Invoice the customer

    Complete

    Book order

    1

    2

    3

    6

    5

    4

  • 5/21/2018 Oracle R12 OM Setups

    13/50

    Oracle Apps Manufacturing & DistributionSales Order - Setup

    Setup of organization parameters.

    Create a price list with the items youcreated.

    Create an order/transaction type,which includes 2 line types one forthe line orders, second for linereturns, and assign both in an ordertype.

    Define a sequence, as how your orderdocuments numbers should come.

  • 5/21/2018 Oracle R12 OM Setups

    14/50

    Oracle Apps Manufacturing & DistributionSales Order - Setup

    Assign this sequence to the ordertype you are using and order numbercomes from the order type

    Define pick slip grouping rules and

    pick release sequence rules.

    Define shipping documents.

    Assign pick slip grouping rules andpick release sequence rules in theshipping parameters.

    Create Sales Order with the above.

  • 5/21/2018 Oracle R12 OM Setups

    15/50

    Oracle Apps Manufacturing & DistributionCreate Sales Order StepsOrders, Returns > Sales Order

    Select Customer, Ship-To Location,Bill-To-Location, Order Type, PriceList, Warehouse, and Payment Termsin Order Information.

    Click on Lines Information, the orderwill be saved and Order # will begenerated.

    Enter Item and Qty, item availabilitywill be displayed in Availability

    Window from warehouse.

  • 5/21/2018 Oracle R12 OM Setups

    16/50

    Oracle Apps Manufacturing & DistributionCreate Sales Order StepsOrders, Returns > Sales Order

    Save the Order, observe the Line andOrder header status as Entered.

    Book the Sales Order by clicking onBook Order button.

    Observe the status change of Line to

    Awaiting Shipping and Order headerto Booked.

  • 5/21/2018 Oracle R12 OM Setups

    17/50

    Oracle Apps Manufacturing & DistributionRelease Sales Order StepsShipping > Release Sales Orders > Release Sales Orders

    Enter Order # and Warehouse name,set Ship confirm to null from AutoShip in Shipping tab, click onConcurrent will trigger Pick Slip

    Generation Report Observe Pick Slip Report has created.

    In Pick Slip Report, observe DeliveryOrder #, Move Order #, Pick Slip #,and Pick Batch # generated.

    Observe the status change in Line to

    Picked.

  • 5/21/2018 Oracle R12 OM Setups

    18/50

    Oracle Apps Manufacturing & DistributionShipping Transaction StepsShipping > Transactions

    Query Mgr > Enter Order# > Find

    Lines/LPN tab > Details > enter orderQty in shipped Qty field > Done

    Delivery Tab > Select Ship Confirm inActions > Go

    The Status of Line changes toShipped in Shipping Transaction form

    Observe the Status change in Order

    line to Shipped

  • 5/21/2018 Oracle R12 OM Setups

    19/50

    Oracle Apps Manufacturing & DistributionSales Order and Line Status

    Run Workflow Background enginefrom INV Res

    Observe the Order line status changeto Closed

    Order Header status changes at the

    end of the period to closed

  • 5/21/2018 Oracle R12 OM Setups

    20/50

    Oracle Apps Manufacturing & DistributionBack Ordered

    When you do not fulfill the sales order,or if the inventory is out of stock fordelivery to customer.

    Back order is a status on the order lineor delivery line indicating that youtried to release an order for picking in

    the warehouse, but that pick releasewas unsuccessful due to non-availability of inventory.

    Backorder can be partial or complete

  • 5/21/2018 Oracle R12 OM Setups

    21/50

    Oracle Apps Manufacturing & DistributionBack Order steps

    Follow the steps similar to CreateSales Order for Entering, Booking andReleasing Sales Order.

    Lines/LPN tab > Details > enterpartial Qty in shipped Qty field >Done

    System will create backorder for theremaining Qty

    Delivery Tab > Select Ship Confirm inActions > Go

  • 5/21/2018 Oracle R12 OM Setups

    22/50

    Oracle Apps Manufacturing & DistributionBack Order steps

    The Status of Line changes toShipped in Shipping Transaction formfor partial quantity

    Observe the Status change in Order

    line to Shipped Run Workflow Background engine

    report from INV Responsibility

    Observe order line status change toClosed

    Release Sales Order for Back OrderQty, enter sales order # in Releasesales order form

  • 5/21/2018 Oracle R12 OM Setups

    23/50

    Oracle Apps Manufacturing & DistributionBack Order steps

    Create shipping transaction forremaining qty.

    Shipping line status changes toshipped.

    Observe the Status change in Orderline to Shipped

    Run Workflow Background engine

    report from INV Responsibility Observe order line status change to

    Closed

    Order Header status changes to

    Closed at the end of the period.

  • 5/21/2018 Oracle R12 OM Setups

    24/50

    Oracle Apps Manufacturing & DistributionRMA

    Return Material Authorization:

    RMA is performed to accept thematerial returned by Customers afterreceiving the goods.

    Reasons for RMA:

    Defective or damaged material, Notsatisfactory, and wrong item received.

  • 5/21/2018 Oracle R12 OM Setups

    25/50

    Oracle Apps Manufacturing & DistributionTypes of RMA Orders

    RMA Credit Order, with no receipt

    RMA Credit Order, with receipt

  • 5/21/2018 Oracle R12 OM Setups

    26/50

    Oracle Apps Manufacturing & DistributionRMA Credit Order with no receipt

    Query the Sales Order to be copied Enter RMA - Credit as Order Type,

    enter reason for return. Click on Copy RMA Credit Order is Created Enter Qty to be returned in the lines

    Observe Line Type is Return-CreditOnly, No Receipt

    Book RMA Sales Order

  • 5/21/2018 Oracle R12 OM Setups

    27/50

    Oracle Apps Manufacturing & DistributionRMA Credit Order, with receipt

    Query the Sales Order to be copied Enter RMA credit Order with Receipt as

    Order Type, enter reason for return Click Copy RMA Order is Created Enter Qty to be returned in the lines

    Observe Line Type as Return-Receipt Book RMA Sales Order INV > Transactions > Receipt > Enter

    RMA Order # > Find > Receive Item.

  • 5/21/2018 Oracle R12 OM Setups

    28/50

    Oracle Apps Manufacturing & DistributionDrop Shipment

    A Drop Shipment occurs when acustomer order is sourced from anddelivered by a supplier.

    Order Mgmt sends information to thePurchasing to create the PO, and thenwhen the PO item is received (to indicatethe shipment from the supplier to yourcustomer), the order line is automaticallyupdated to indicate that it was fulfilled.

  • 5/21/2018 Oracle R12 OM Setups

    29/50

    Oracle Apps Manufacturing & DistributionDrop Shipment

    Customer A, orders item x from Org B

    Org B, orders item x from Supplier C

    C ships, the item x directly to A

    B Invoices, A for the order

    C Invoices, B for the order

    V d D Shi C bi ti St d d

  • 5/21/2018 Oracle R12 OM Setups

    30/50

    Oracle Apps Manufacturing & DistributionVendor Drop Ship or Combination Standard

    with Drop Ship Order Flow

    Drop Ship item Internally Sourced Item

    Drop Ship: Yes or No?

    Enter order

    Close sales order

    Create invoice

    Schedule

    Ship and update inventory

    Send to Purchasing

    Supplier ship confirmation

  • 5/21/2018 Oracle R12 OM Setups

    31/50

    Oracle Apps Manufacturing & DistributionDrop Shipment - Steps

    Define a Sales Order, with line sourceas External. Book the Sales Order Line Status will be booked Observe Workflow Status - Drop ship Run Workflow Background Process The line status will be Awaiting Receipt

    Run Requisition Import process Login to PO Responsibility Observe Requisition # in Requisition

    Summary / OM Line

  • 5/21/2018 Oracle R12 OM Setups

    32/50

    Oracle Apps Manufacturing & DistributionDrop Shipment - Setup

    While define the Item in Item Master,enter values for the following item

    attributes.

    List Price

    Lead TimeOrder Source ExternalInternal Order - Enabled

  • 5/21/2018 Oracle R12 OM Setups

    33/50

    Oracle Apps Manufacturing & DistributionDrop Shipment - Steps

    Auto Create PO from Requisition Approve the PO Receive the Full quantity Verify the line status in OM - Shipped Run Workflow Background Process Sales Order > Actions > Addition Line

    Information > Invoice/Credit Memo

    Tab > Observe generated Invoice # Line Status will be Closed Run Auto Invoice Master Program to

    move Invoice to Receivable Interface

  • 5/21/2018 Oracle R12 OM Setups

    34/50

    Oracle Apps Manufacturing & DistributionInternal Sales Order (ISO)

    Procurement of material from an

    internal org through InternalRequisition and Internal SalesOrder.

  • 5/21/2018 Oracle R12 OM Setups

    35/50

    Oracle Apps Manufacturing & DistributionInternal Order Flow

    Inventory

    Expense

    Pick Release

    Import or reschedulerequisitions

    Create internal

    sales order

    Manuallycreate

    Requestor Demand

    Approve requisition

    Order entry

    Schedule order

    Ship confirm

    Intransit

    Receive

    Inventory ExpenseDirect

  • 5/21/2018 Oracle R12 OM Setups

    36/50

    Oracle Apps Manufacturing & DistributionInternal Sales Order (ISO)

    Create Item in Item Master PO Item. Enable Internal Ordered in Order

    Mgmt tab of Item Master.

    Assign Item to M1 & M2. In M2 Org Item, define General

    Planning tab parameters. Select Planning Method as Min-Max,

    enter Min-Max Qty and Order Qty Select Source as Inventory and select

    M1 as Source Org.

    l f i i ib i

  • 5/21/2018 Oracle R12 OM Setups

    37/50

    Oracle Apps Manufacturing & DistributionInternal Sales Order (ISO)

    Define Shipping Network between M1& M2

    Create Min-Max Planning Report. Verify the Reorder Qty is created. Switch Res to Purchasing Run Requisition Import Report Observe Requisition # from Requisition

    Summary. Approve the Requisition. Run Create Internal Order Report

    Switch Res to Order Mgmt

    O l f i & i ib i

  • 5/21/2018 Oracle R12 OM Setups

    38/50

    Oracle Apps Manufacturing & DistributionInternal Sales Order (ISO)

    N> Orders, Returns > Import Orders >Order Import Request

    Enter Parameter details

    Order Source = Internal Click on Order Reference, will map

    Internal Requisition # by default.

    Submit the report Add the item in Corporate Price List Query the Order Information from

    Order Organizer with current date.

    O l A M f t i & Di t ib ti

  • 5/21/2018 Oracle R12 OM Setups

    39/50

    Oracle Apps Manufacturing & DistributionInternal Sales Order (ISO)

    Change the Price List in the header. Dont disturb line item quantity. In line change pricelist and enter price. Observe > Order Information >

    Others tab, Order Source = Internaland Order Source Reference = InternalRequisition #

    Release Sales Order Ship Confirm Sales Order Run Workflow Background Process

    Close the line and Order

    O l A M f t i & Di t ib ti

  • 5/21/2018 Oracle R12 OM Setups

    40/50

    Oracle Apps Manufacturing & DistributionTrip Sales Order

    Multi-Customers and Multi-Locationsdelivery Sales Order.

    Create sales orders for three differentcustomers and different locations

    Book all the three sales orders

    Release all the three sales orders Create deliveries for three sales orders Plan arrival & departure time for each

    delivery

    O l A M f t i & Di t ib ti

  • 5/21/2018 Oracle R12 OM Setups

    41/50

    Oracle Apps Manufacturing & DistributionTrip Sales Order

    AutoCreate trip for final destination Assign trip to other deliveries Ship Confirm the trip Run Workflow Background Engine Observe order line status change. Close the Order

    O l A M f t i & Di t ib ti

  • 5/21/2018 Oracle R12 OM Setups

    42/50

    Oracle Apps Manufacturing & DistributionBack To Back Order

    B2B the source will be internal but theitem will be procured after the order isreceived or demand is made.

    In this case, material is taken frominventory.

    One PO is tied to one sales order

    O l A M f t i & Di t ib tiComparison

  • 5/21/2018 Oracle R12 OM Setups

    43/50

    Oracle Apps Manufacturing & DistributionComparisonB2B vs. Drop Shipment

    In B2B the source will be internalbut the item would be procuredafter the order is created or afterthe demand is made.

    In Drop Ship orders, material isdirectly shipped to the customerfrom the supplier. Thus, inventory is

    not affected. In this case, onlylogical receiving is done. But in thecase of B2B orders, material is

    issued from inventory.

    O l A M f t i & Di t ib tiComparison

  • 5/21/2018 Oracle R12 OM Setups

    44/50

    Oracle Apps Manufacturing & DistributionComparisonB2B vs. Drop Shipment

    In Drop Ship the source will beexternal

    Drop Ship orders may have manyPurchase Orders connected to them.In Back-to-Back orders one PO is tied

    to one Sales Order.

    O acle Apps Man fact ing & Dist ib tion

  • 5/21/2018 Oracle R12 OM Setups

    45/50

    Oracle Apps Manufacturing & DistributionBack To Back Order

    Customer A, orders item x from Org B

    Org B, orders item x from Supplier C

    C ships, the item x to B

    Org B takes item x in to inventory

    B ships the item x to Customer A B Invoices, A for the order

    C Invoices, B for the order

    Oracle Apps Manufacturing & DistributionWeight-Volume Load Balancing

  • 5/21/2018 Oracle R12 OM Setups

    46/50

    Oracle Apps Manufacturing & DistributionWeight-Volume Load BalancingSales Order

    Define Item, and enter PhysicalAttributes for Item.

    Define Container-A for Item, enterPhysical Attributes (Box)

    Define 20/40 container for thecontainer A

    Define Vehicle for 20/40 container Define Container Load Details to

    establish relationship between item,

    container and vehicle.

    Oracle Apps Manufacturing & DistributionWeight-Volume Load Balancing

  • 5/21/2018 Oracle R12 OM Setups

    47/50

    Oracle Apps Manufacturing & DistributionWeight-Volume Load BalancingSales Order

    Book Sales Order Release Sales Order Ship Confirm Sales Order Run Workflow Background Engine Observe status change in order line Order Header status changes during

    period end.

    Oracle Apps Manufacturing & Distribution

  • 5/21/2018 Oracle R12 OM Setups

    48/50

    Oracle Apps Manufacturing & DistributionIntercompany Cycle

    Oracle Apps Manufacturing & Distribution

  • 5/21/2018 Oracle R12 OM Setups

    49/50

    Oracle Apps Manufacturing & DistributionR12 New Features

    Creating Orders in Contact Center Credit Card Encryption Credit Card Security Code Customer Acceptance

    Exception Management Enhancements Improved Order Management, Install Base,

    and Service Contracts Integration Inventory Convergence Mass Scheduling Multi-Organization Access Control Order Information Enhancements

    Partial Period Revenue Recognition

    Oracle Apps Manufacturing & Distribution

  • 5/21/2018 Oracle R12 OM Setups

    50/50

    Oracle Apps Manufacturing & DistributionR12 New Features

    Payment Due with Order (Pay Now Pay Later) Recurring Charges Sales Contracts Workbench Scheduling ATO Items without BOM

    Telecom Service Orders with Equipment Terminology Changes Vertex Updates