(ora pres erp) ora app ebs que es un erp.ppt
TRANSCRIPT
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ERP Implementation
Fundamentals
Richard Byrom
Oracle Consultant, Speaker and Authorhttp://www.richardbyrom.com
http://www.richardbyrom.com/http://www.richardbyrom.com/ -
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Agenda
What is an ERP System?
Why implement an ERP system?
How should ERP systems be implemented?
Conclusion Questions and Answers
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What is an ERP System definitions
Simplistic Definition
ERP - Enterprise Resource Planning
Detailed Definition
a business strategyand set of industry-domain-specificapplications that build customer and
shareholder communitiesvalue network system by
enabling and optimising enterprise and inter-
enterprisecollaborative operational and financialprocesses(Source: Gartners Research Note SPA-12-0420)
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Historical system architectures
Historically, companies created islands ofautomation. A hodge-podge of various systems
that operated or managed various divergent
business processes. Sometimes these systems
were integrated with each other and sometimesthey werent. Sometimes they were loosely
interfaced and sometimes they were more tightly
interfaced.
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What is an ERP Key Characteristics
Integration
seamless integration of all the information flowing
through a companyfinancial and accounting,
human resource information, supply chain
information, and customer information.
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PackagesEnterprise systems are not developed in-house
IS life cycle is different
1. Mapping organisational requirements to the processes and
terminology employed by the vendor and2. Making informed choices about the parameter setting.
Organisations that purchase enterprise systems enter
into long-term relationships with vendors.
Organisations no longer control their own destiny.
What is an ERP Key Characteristics
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Best Practices
ERP vendors talk to many different businesses within agiven industry as well as academics to determine thebest and most efficient way of accounting for varioustransactions and managing different processes. The
result is claimed to be industry best practices. The general consensus is that business process
change adds considerably to the expense and risk ofan enterprise systems implementation. Some
organisations rebel against the inflexibility of theseimposed business practices.
What is an ERP Key Characteristics
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Some Assembly RequiredOnly the software is integrated, not the computing
platform on which it runs. Most companies have great
difficulty integrating their enterprise software with a
package of hardware, operating systems, databasemanagement systems software, and telecommunications
suited to their specific needs.
Interfaces to legacy systems
Third-party bolt-on applications
Best of Breed Strategy
What is an ERP Key Characteristics
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EvolvingEnterprise Systems are changing rapidly
Architecturally: Mainframe, Client/Server, Web-
enabled, Object-oriented, Componentisation
Functionally: front-office (i.e. sales management),supply chain (advanced planning and
scheduling), data warehousing, specialised
vertical industry solutions, etc.
What is an ERP Key Characteristics
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Typical architectural components
E-business PlatformTech Stack
CRMFoundation
WebInternet
MobileWireless e-Mail
Call CenterICM/Telephony
Interaction
Channels
Common Data and Object Models, Security, Interfaces, GlobalisationE-BusinessFoundation
Marketing Sales eCommerceBusinessApplications
Marketing
Intelligence
Sales
Intelligence
Customer
Intelligence
Call Center
IntelligenceAnalytical
Applications
Interaction History Universal Work Q
1-to-1 Fulfillment
Assignment Engine
EscalationsTCA
Installed Base
Tasks Notes
Resources
Calendar
Territories
OSS HR
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Tech Stack - Internet Computing
Architecture
Database
XApplication
Application
Application
Application
Application
Application
Browser
BrowserJava
Application Server
ApplicationApplication
2 Tier
3 Tier
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How should we implement ERP
Systems?
People Project Structure
Should be aligned to processes
Process
Implementation Process (outlined in detail)Adapt your processes to those of the ERP.
Technology
Hardware
Software
Integrated Systems
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Process
1. Defini t ion and Analys is Hold discussions with various functional personnel
to establish the actual number of systemsoperating at client site, what they are used for, whyand how often
Produce the Project Scoping Document outliningcurrent situation, proposed solution and budgetedtime
Challenge: REQUISITE EXPERTISE- No twoclients are the same
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Process
2. Desig n
Prepare various functional reports - specifiescurrent scenario and wish list
Prepare Design document which specifies howthe system is going to work
Prepare test scripts to be followed on systemtesting
Map out the interface paths to various modules
Challenge: INFORMATION SHARING-Availability of staff
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Process
4. Trans it ion Train users on their specific areas
Assist in test data compilation and system testingby users
Finalise the Live system and captured openingbalances
Challenge: USER RESISTANCEUnderstanding
and acceptancedata preparation
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Process
5. Product ion
Official hand holding
Effectiveness assessment
Business and Technical Direction recommendations
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Technology
Technology is an enabler, not the driver (it is thereto assist the organisation to achieve business
goals)
It is a means to an end, not the end
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Conclusion
ERP systems provide a mechanism forimplementing systems where a high degree of
integration between applications is required
The Business Case or Value Proposition for
implementation must be outlined
To successfully implement a proper mix of people,
processes and technology should be maintained
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Speaker Information
Name : Richard Byrome-mail : [email protected]
Web Site : http://www.richardbyrom.com
mailto:[email protected]://www.richardbyrom.com/http://www.richardbyrom.com/mailto:[email protected]