Or do ‘ya sit around and wait to die…

Or be the old fudd reminicing about the “good old days”.

Patrick Chaffin

A little about me:

From New Orleans

Undergrad from LSU

Grad degree from University of Oklahoma

Married two adult children

Career stuff:

U.S. Army

Army Organizational Development Program

Career stuff:

HR roles in financial services and high tech

Center for Human Resource Management “The Early Years…”

Retired from the Army 2002, SunTrust 2010

There are some things I miss about work:

Having fun with my boss at the bank

My uber-effective Admin assist

My fellow banking professionals

The interesting and multifaceted employees at my esteemed institution

There are some things I don’t miss about work:

Boring meetings restating the obvious

Employee issues

Leadership “challenges”

“Downsizing”

So now what’s happening???

Some things change and others stay the same…

Still play with cars…

Racing

My “cruiser” the ‘40

So now what’s happening???Having fun with our granddaughter….

So much better than having them yourself…

Grand parenting is the reward for not murdering your teens!

So now what’s happening???Some things change and

others stay the same…

Still travel

Still enjoy hearing from HR Center members.

Still work with Dr. Witt

The3DLeader.comThe3DLeader.com 1010

The 3D Leader Clusters The 3D Leader Clusters

The3DLeader.com 11

DomainDomain

Dem

onst

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n

Dem

onst

ratio

nDiscernment

Discernment

DomainDomain

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• Strategic roles, functions, purposes, and Strategic roles, functions, purposes, and activities of:activities of:– The Manager him/herselfThe Manager him/herself– The manager’s teamThe manager’s team– The manager’s bossThe manager’s boss– The manager’s clients/customersThe manager’s clients/customers– The manager’s peersThe manager’s peers– The manager’s service providers (e.g., internal and The manager’s service providers (e.g., internal and

external vendors)external vendors)

DiscernmentDiscernment

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• Competencies, acumen, understanding, Competencies, acumen, understanding, knowledge, and potentialities of:knowledge, and potentialities of:– The Manager him/herselfThe Manager him/herself– The manager’s teamThe manager’s team– The manager’s bossThe manager’s boss– The manager’s clients/customersThe manager’s clients/customers– The manager’s peersThe manager’s peers– The manager’s service providers (e.g., internal and The manager’s service providers (e.g., internal and

external vendors)external vendors)

DemonstrationDemonstration

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• Performance, execution, achievement, Performance, execution, achievement, accomplishments, and functioning of:accomplishments, and functioning of:– The Manager him/herselfThe Manager him/herself– The manager’s teamThe manager’s team– The manager’s bossThe manager’s boss– The manager’s clients/customersThe manager’s clients/customers– The manager’s peersThe manager’s peers– The manager’s service providers (e.g., internal and The manager’s service providers (e.g., internal and

external vendors)external vendors)

Building Performance Through

Action Based Leadership Skills

Organizational – Team - Individual

4/25/2013 Copyright WPC 2012

1

Construyendo el Desempeño

a Través de la Acción

Basada en Habilidades de Liderazgo

Organización - Equipo - Individual

Cd. Juarez, Chih. México

Julio 2012

OD and HR Consulting

Good news: Lots of Opportunities

Bad News: I seem to be popular in places far away

OD and HR Consulting

Types of OD engagements:Executive coachingExecutive development

Planning Influencing

Organizational planning facilitation/goal settingConflict resolutionRole ClarificationTeam performance enhancementTeam issue/process assessmentsGeneral “3rd party” meeting facilitation

OD and HR Consulting

Types of HR engagements continued:Executive recruitingEmployee Engagement AssessmentsMeeting design for leadersExecutive compensation (UGH!)Talent ManagementAcquisition planning

HR Expert Witness Legal case assessment/planningHR policy and practiceImpact assessment

OD and HR Consulting

Words of caution:

Beware of:

“broken toys”

“Mission impossibles”

“Suicide runs”

Integrity is not negotiable or ever forgotten

OD and HR Consulting

More words of caution:

HR Expert Witness learnings:You will live and die by your published policyMr. Documentation is your friend“Leadership cowboys” make plaintiff attorneys

richTruly become your leadership's trusted advisor

and not the “HR police”Listen to your employeesYou are NEVER,NEVER, NEVER “off the record.

So what might this mean to you?Know the difference between “personnel”

and “Human Resources”In addition to the fundaments of the

“personnel business”:Learn process assessment, intervention and

facilitationBecome a certified coachLearn meeting design and facilitationRemember HR works for the client, not the

other way around. You will only survive and prosper through

continuous learning. “Be the BIG FIVE”

So what might this mean to you?

NETWORK! NETWORK! NETWORK

You are only as good as the resources you can bring to the table

Nothing is permanent

Everyone is replaceable

Make and keep friends-they save sanity

Questions:

How can I help?

Thanks for listening