opt spring 2016 mn aaham newsletter
TRANSCRIPT
2/ From the Desk of the President 3/EdNorwoodPresentationIgnitesFallConference 5/CharityPresentation/President'sAward 6/ChapterAwards/ANIConference 7-8/ConferenceCandids 9/ExamineesWhoPassedCertification 10/CertificationBenefits 11/CorporateSponsorshipCampaign
Spring Edition / May 2016
GopherTracks Save the Date: Nov. 9-10, 2016
Featured Speaker:Day Egusquiza
MN AAHAM Fall Conference/ St. Cloud, MN
Inside:
SometopicstobediscussedbyDayEgusquizainclude:
Top Audit Findings in Charge Capture and Patient Status
Updates and Lessons learned from Audits:• FindingLostRevenue
• DepartmentHeadOwnership• ImprovingDocumentationtoSupportandKeepIn-Patients
CMS Audit Findings:• IdentifyCommonProblemswithDocumentationtoSupportIn-Patients
Learning the 3-Steps for Ownership of Charge Capture at the Department Head Level
Lotsofpracticaltakeawayswillresultfromhersessions
12/HealthcareEFTStandard 13/BoardMembers 15/MNAAHAMOfficersandBoard
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From the Desk of the President
Marie Murphy
DearMinnesotaAAHAMMembers,
Itismydistincthonortobeginthesenexttwoyearswiththesupportofsomeofthebrightestinourhealthcareindustry.Iamveryexcitedaboutabrandnewyearwithnewpossibilities.OurBoardofDirectors,chosenbythemembers,arealsoveryexcitedtoshowcasetheirtalentsandpropelustoanewlevel.IwouldliketotakethisopportunitytothankeveryonewhowasabletoattendtheInstallationofournewboardinFebruary.
OurNationalAAHAMthemeforthisyearis“RaisetheLevel”.Iampleasedtosayweareonourwaytoraisingtheleveltobringqualityeducationtoourmembers.
Educationisamissionofourchapterthatisofutmostimportancetome.Iampleasedtobehardatworkwithourpresentboardmemberstobringqualityeducationduringthesenexttwoyears.
WestartedthisyearwithanexcellentmeetingbackonApril13–14th,whichwashostedbyMilleLacsHealthSysteminOnamia.Thiswasagreatopportunitytomeetwiththepayersandtonetworkwithourpeerswhoexperiencesimilarstrugglesintheirbusinessoffices.EdNorwoodcontinuedtohelpus“RaisetheLevel”duringourseconddayofbootcampeducation.
Iwisheveryoneasafeandenjoyablesummer,andlookforwardingtoseeingeveryoneinNovember.
Respectfully,
MarieMurphy
MarieMurphyandRickRogersweregrantedaspecialpersonalmeetingwiththepresidentialcandidatesandHouseSpeakerduringLegDayinWashingtonDCtodiscusshealthcareissuesastheypertainedtoMinnesota.
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Nationallyrecognizedhealthcarespeaker,DayEgusquiza,willconductamorningandafternoonsessionattheupcomingMNAAHAMFallConferenceinSt.Cloud,MN.Ms.Egusquizawillbespeakingon...
FindingHealthCareSolutions…togetherDayEgusquizabringsover30yearsexperienceinhealthcarereimbursement,hospitalbusinessofficeoperations(20yearsinanIdahohospital),contractingandcomplianceimplementation.Additionally,herexperienceincludeseightyearsasaDirectorofaPhysicianMedicalManagementbillingservicewhichincludedcompletinganintegratedbusinessofficebetweenahospitalandalargemulti-specialtyphysicianclinic.Shehasbeenanentrepreneurinhospitalandphysicianpracticeaccountsreceivablemanagementandaleaderinredesigningnumerousorganizations.Herworkincludesprovidingguidanceasacompliance&reimbursementeducatorwhileprovidingoperationalinsightontherevenuecycleimpactsofRAC/MedicareRecoveryAuditContractors.Additionally,shehasbeeninstrumentalinresearchingandpreparingnationaleducationontheimpactofthePrescriptionDrugBenefit.ICD10isalsoonthelistof‘fun’projectswithauditandbootcamps.Day’sstrengthisherabilityto‘operationalize’complexregulationsintoteachablecomponents.
MsEgusquizaisanationallyrecognizedspeakeroncontinuousqualityimprovement(CQI),benchmarking,redesigning,reimbursementsystemsandimplementinganoperationalfocusofcompliance-bothinhospitalsandpractices.ShehasbeenontheAAHAMNationalAdvisoryCouncil,HFMANationalAdvisoryCouncil,isapastPresidentoftheIdahoHFMAChapter&recentlyreceivedtheLifetimeAchievementAward.ShehasbeenhighlightedinJCAHO’sSixHospitalsinSearchofExcellence,Zimmerman’sReceivableReport,HFMA’sHFMandPatientAccount,AHIAProspective,andnumeroushealthcarenewslettersalongwithacontributingauthorto2006HealthLawandComplianceUpdate.ShereceivedtheIdahoHospitalAssociation“DistinguishedServiceAward”forherlegislativeworkandtrainingonnewindigentlaw.AttendeesatHFMA’sANIratedherinthetop25%foreachyearshehaspresented,earningherthe‘DistinguishedSpeaker’award.
Hergreatestaccomplishmentsareherfourwonderfulchildrenandhereightfabulousgrandchildren.
Whatmakesherunique?Shehasbeeninthetrencheswithus!
PointsofInterest:
• AICPA:PlanningCommitteememberforhealthcare,Chair2004-2011Speakerat14annualconferences,boardmember8years• AHIA:Nationalconferencekeynotespeaker• HFMA:Nationalfacultymember;presenteratANI;nationalrevenuecycleconference;two-daycluster;CFOForums;regionalconferenceswithcontinualevaluationsinthetop25%-earningtheDistinguishedSpeakerAwardyearly.• Instructor:CollegeofSouthernIdaho,continuingeducationprogramon“UnderstandingtheMedicareBenefit.”• BoardofDirectors:SpecialOlympicsofIdaho,2003-2007.Secretary2004• ContributingEditor;AAHAMTechnicalCertificationStudyGuide,revisedMarch2004;CPAT&CCATexams• Co-ChairofnationalRACSummit(2009-current)
Featured Conference SpeakerDay Egusquiza
Fall Conference Nov. 9-10
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Members network during the luncheon after the CharityPresentation.
Spring 2016 Conference Payer Panel/ Boot Camp
Conference Candids
ByDawnHuffman/MilleLacsHealthSystem
OnApril13and14,MilleLacsHealthSystemhostedtheAmericanAssociationofHealthcareAdministrativeManagement(AAHAM)MinnesotaGopherChapter,2016PayerPanelMeetingandEdNorwoodBootCampattheHolyCrossCenter.
Representativesfrommanyinsurancepayers,includingNGS,Medicaid,MedicaandHealthPartnersprovidedupdateswithimportantchangesandissueswithintheircompanies.
TheMinnesotaGopherChapterAAHAM isamembership-basedassociationofadministrativehealthcareprofessionalsworking throughoutMinnesota and across the country. They provide theirmemberswith the opportunity to pursueprofessional development as well as professional and technical certification. Through meetings and networkingopportunities,membersareconnectedwiththeirpeersthroughouttheareaandwithindustryexperts.
Additionally,theMinnesotaGopherChapterAAHAMhasbecomeaskilledlobbyingentitywithintheMinnesotalegislaturewith lobbying efforts focusing on patient-centric billing and reimbursement issues, and the accompanying regulatorylegislation.
XXXspokeaboutthecommunityactionprogramattheCharityPresentation.
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TopLeft:
FirstTimeAttendees:
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MaryDonnayfromCollectionResourcesandElectionChairannouncestheNewBoard.
MaryDonnayfromCollectionResourcesandElectionChairannouncestheNewBoard.
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MaryDonnayfromCollectionResourcesandElectionChairannouncestheNewBoard.
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AAHAMoffersscholarshipopportunitiesforourmembersanddependentsofourmembers.TheapplicationcandownloadedbyclickinghereorfromtheAAHAMhomepage.Formoreinformation,pleasecontactMoayadZahralddinatmoayad@aaham.org.TheapplicationdeadlineisMay31,2016. AAHAM'sMissionistoprovideeducation,certification,networking,andadvocacyforhealthcarerevenuecycleprofessionals. AmericanAssociationofHealthcareAdministrativeManagement/11240WaplesMillRoad/Fairfax,Virginia22030703-281-4043
LikeusonFacebook/FollowusonTwitter/ViewourprofileonLinkedIn/ViewourvideosonYouTube
Scholarship Opportunities Download an Application
National AAHAM News
News and Updated Calendar'06 Certification Edge
Sandra Pawlek, MN AAHAM Certification
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Onbehalf of theGopher Chapter,wewould like to thank everyonewho recently proctoredcertification exams and congratulate the individuals examinee’s who have passed theirprofessionalandtechnicalexam.Ittakeshardwork,determinationandyou,asindividuals,haveaccomplishedjustthat.Recognitionforajobwelldone!Wewanttothankallemployerswhohaveencouragedandcontinuetosupporttheirstaffintheimportanceofcertification. AAHAM certification options include:
•ExecutiveCertification(CRCEI-P) •ProfessionalCertification(CRCPI-P) •RevenueIntegrityProfessional •SpecialistCertification(CRCSI-P) •CertifiedComplianceTechnician
2016 Certification CalendarBeginningin2016AAHAMwilloffercertificationexamsthreetimesayear:March,Julyand
November
March 14-25, 2016MarchExamperiod
April 15, 2016RegistrationdeadlineforJuly2016Examperiod
July 11-22, 2016JulyExamPeriod
August 15, 2016RegistrationdeadlineforNovember2016ExamPeriod
November 7-18, 2016November2016ExamPeriod
TobecomemoreknowledgeableinthedifferentlevelsofcertificationvisittheNationalAAHAMwebsiteatwww.aaham.org
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STATEMENTFORTHERECORDOFTHEAMERICANASSOCIATIONOFHEALTHCAREADMINISTRATIVEMANAGEMENTBEFORETHEU.S.SENATECOMMITTEEonCOMMERCESCIENCE,ANDTRANSPORTATION
WEDNESDAY,MAY18,2016
ChairmanThune,RankingMemberNelson,andmembersoftheCommittee,thankyoufortheopportunitytosubmitthistestimonyfortherecord.
MynameisRichardLovichandIserveasNationalLegalCounselfortheAmericanAssociationofHealthcareAdministrativeManagement(AAHAM),whichisthenationalorganizationactivelyrepresentingtheinterestsofhealthcareadministrativemanagementprofessionalsthroughacomprehensiveprogramoflegislativeandregulatorymonitoringanditsparticipationinindustrygroupssuchasANSI,DISA,WEDIandNUBC.AAHAMisamajorforceinshapingthefutureofhealthcareadministrativemanagement.
Iappreciateyourholdingthishearingtoday.Asyouknow,theFederalCommunicationsCommissionrecentlyruledonover22petitionsseekingchangestothecurrentrulesgoverningtheTelephoneConsumerProtectionAct(TCPA).AAHAMwasoneofthosegroupsthatsubmittedapetitionseekingclarificationofhowtheFCCdefinesconsent.Consentbydefinitionmayseemlikesomethingsimpletoanswer,butwehavefoundthatconsentdoesnotmeanthesamethingtosomanypeopleandthushascausedourmemberstobesuedoverthisissue.Healthcareproviderscannotdotheirjobeffectively,efficiently,orinacosteffectivemannerwithoutusingtechnologytoday.
TheTCPAwassignedintolawin1991andalreadyisoutofdate,yet,theFCCseemsunwillingtoconsiderrealmodernization.Technologyhasadvancedsorapidlysince1991andcontinuestodevelopatapacethegovernmentcannotkeepupwith,yetagenciesliketheFCC,areunwillingtokeeppacewiththesechanges.
TheTCPAwasdesignedtoprotectconsumersfromreceivingunsolicitedtelemarketingcallsintheirhomesatallhoursofthedayandnight.Topreventtheseintrusivecalls,Congressrestrictedtheuseof“automatictelephonedialingsystems”,broadlylimitedtheuseofpre-recordedvoicemessagesandprohibitedoutreachtomobilephoneswithout“priorexpressconsent”fromthecallrecipient.Mr.Chairman,AAHAM
supportsthatgoalandmissionoftheTCPA.Nothingweorothershaveproposedwouldchangethat.
Twentythreeyearssinceitspassage,theTCPAhasbecomeoutdated.ItrestrictsAmericansfromreceivingcustomerservicemessagestheywant–includinghealthcareappointmentreminders,creditcardfraudalerts,notificationsoftravelchanges,poweroutagerestoration,UPSdeliveryinformationandmore.Further,itpreventsthemfromreceivingthesecommunicationsonthedevicetheyprefer,theirmobilephones.
• AtthetimetheTCPAlegislationwaspassed,over90%ofU.S.householdsreliedontheirhomeorland-linephone.Only3%ofAmericanshadamobilephone,theyweretrulytheprovinceoftheelite.Somuchhaschangedsincethen. • Today,thetrendisawayfromlandlinephones,infactnearly2in5Americanhomesnolongermaintainalandlineandrelyexclusivelyonwirelessorcelltechnology.
• SincetheenactmentoftheTCPA,anewformofcommunication,textmessaging,hasemerged.In2012,morethan2.19trilliontextmessagesweresentandreceived.In1991,legislatorshadnowayofpredictingthegrowthofthemobilemarketortherapidadoptionoftextmessagingasacriticalformofcommunication.
Tomakemattersworse,newlawsandregulationshavebeenpassedthatmakecompliancewiyththeTCPAevenmoredifficult.TheAffordableCareAct(ACA)aswellasnewIRSregulationsdealingwithcharitablehospitals,placeunfundedmandatesonhospitalprovidersthefulfillmentofwhichismadedifficultifnotimpossiblebythecurrentlanguageandinterptretationoftheTCPA.
TheACAwaspassedin2011,requireshospitalsandoutpatientclinicstoperformpost-dischargefollow-upwithpatientstoreducetherateofreadmission,abigcontributortothecostofhealthcare.Weknowthereminders,surveys,andeducationthathaveproventolowerreadmissionrates,canbesuccessfullyandcosteffectivelyconductedbyphone.
However,undertheTCPA,thesecallsplacethehospitalathigh-riskofviolatingthestatuteandfacingpenaltiesanddefensefeesandcostswherethepatient’sprimarycontactnumberisamobilenumberandthepatientdidn’texpressly
National AAHAM PositionBefore the US Senate
Statement for the Record
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providethemobilephonenumberforthatpurpose.TheFCC’srecentrulinghelpsbymakingsomeslightchangestotheTCPAforhealthcarerelatedcalls,butitjusttouchesthesurfaceanddoesnotgettotherootoftheproblem.
TheIRS’s501(r)regulationscreateanotheranotherfederalgovernmentunfundedmandate.Theseregulationsrequirehospitalstocallpatientsandorallyinformthemtheymaybeeligibleforfinancialassistance.Alaudableendeavorandonehospitalsarefullyinfavorofconducting.However,thisisaprocessthatcouldbemoreeffectively,efficiently,andeconomicallyperformedthroughtheuseoftechnology.ThechillingeffectoftheambuiguityoftheTCPAhasrequiredhospitalstorefrainfromtheuseofautodialersandcontactingpatientsthroughtheuseofmobiletechnology.Byrequiringtheuseofmorelaborintensivemethodstocomplywiththeregulations,theTCPAaddsunnecessaryexpensewhichrequiresdivertingresourcesthatcouldotherwisebededicatedtopatientcare.
PresidentObamahasproposed“clarifyingthattheuseofautomaticdialingsystemsandpre-recordedmessagesisallowedwhencontactingwirelessphonesinthecollectionofdebtowedtoorgrantedbytheUnitedStates.Inthistimeoffiscalconstraint,theAdministrationbelievesthattheFederalGovernmentshouldensurethatalldebtowedtotheUnitedStatesiscollectedasquicklyandefficientlyaspossibleandthisprovisioncouldresultinmillionsofdefaulteddebtbeingcollected…”
Thepracticalimpactonthecareprovidercommunityisdevastating.Itisasignificantfinancialstrainonahospitaloranysize,letaloneaphysician’sofficetotryanddetermineifthephonenumberapatientleftisacellnumberorlandlinenumber.Thenisitisawirelessnumber,determiningiftheprovisionofthenumberconstitutedexpresscpnsenttocallthemandforwhatpurpose?Inaddition,whencanahospitalvendorrelyuponthelevelofconsentprovidedtothehospitaltogaugeiftheirworkonbehalfofthehospitalisprotectedatleasttothelimitedextentthatthehospitalisprotected.
Thebottomlineisthathealthcareprovidersmustbeabletoeffectively,efficeintlymandeconomicalycommunicatewiththeirpatients.TheTCPArobsourcommunityofthisfundamentalaspectofthecaerprovider-patoentrelationshipbyimposingoutdatedandartificialrestraintsoneffectivecommunication.Inaddition,theTCPApreventsprovidersfromfulfiliongstatutoryandregulatorymandatesinaneffectiveandefficientmanner,allatehexpenseofgreaterpatientcare.
Thoseinthehealthcaresectoraren’tlookingtoinundateconsumerswithtelemarketingcalls.Thegreatmajorityofthecommunicationwithpatioentsiscarerelatedandmandatedbyfederalstatuteorregulation.Anygovernmentmandateinandofitselfshouldprovideasafeguardagainstunwarrantedlawsuitsagainsthospitalsforfullfillmentoftheessenceof
thecaregiver-patientrelationshipandtomakecallstheyarerequiredbylawtomake.
Intoday’stechnologologicallyburgeoningsociety,itmakesnosensefortheFCCtoallowtechnologytobeusedtocontactconsumersviatheirlandlinephone,butnottheircellphones.Almost40%ofhomestodayrelyontheircellphonesastheprimarymeansofcommunication.Thisnumberisexpectedtocontinuetorise.Withthisthetrend,theFCCismissingagoldenopportunitytotrulymodernizetheTCPAinawaythatwillhavebeneficialimpactsonindustry,whilealsosafeguardingtheprotectionsconsumerswant.
TodaytheFCCislookingatthemodernizationtheTCPAthewrongway.TheFCCshouldbelookingatmeetingtwomutuallyachievablegoals-balancingtheneedsofconsumersforobtaininghealthcareandotherinformationquicklyandefficientlythroughtheirmobiledevices,withmaintainingthestronganti-telemarketingrulesthatalreadyexist.
Thisisnotachallengingendeavor.AAHAMhasmetwithkeymembersoftheFCCseveraltimesandthemessagehasbeenthesame.AAHAMhasexplainedingreatdetailwhathealthcarecallsareandwhat,inthehealthcareindustry,wouldbeconsidered(andprohibited)healthcaretelemarketingcalls.Yet,stillgettingtheneededchangeshasbeenchallenging.
WeurgeCongresstoimmediatelymodernizetheTCPAtoallowautomateddialingtechnologytobeusedtotextorcallmobilephones,aslongasthesetextsorcallsareNOTfortelemarketingpurposes.Thesechangesarecriticaltothefutureofcaregiver-patientcommunication.
Mr.ChairmanandRankingMemberNelsonthisisnotapartisanissue,norshoulditbe.Thisisasimpleissueoftheneedforgovernmentregulationstokeeppacewiththeneedsoftoday’sconsumersandbusinesses.Thisisanissueaboutgovernmentworkingtobringhealthcarecostsdownforconsumers,notdrivethemupbycontinuingtorelyonoutdatedrulesandregulations.
TheTCPAisoutdatedandneedstobemodernizedimmediately.TheFCC’srecentdecisionwasdisappointingandtroublingforusinthehealthcareindustry.AAHAM’spetitionwasverymodestandsimplyaskedforclarificationonthedefinitionofconsent.Therulingdidnoteffectivelyendthisinquiry.Thismeansthatthecaregivercommunity,thoseuponwhichweallrelytoprovideeffectivehealthcaretous,willcontinuetobesubjectedtocostlylawsuitsdrainingresourcesthatwouldotherwisegotopatientcare.
Thankyouforthisopportunityandifyouoryourstaffhaveanyquestions,pleasefeelfreetocontactme.IwouldlovetoworkwiththeCommitteeonrealsolutionstothisveryimportantissue.
AAHAM Applauds Congress for Beginning Discussion of Modernizing the Telephone Consumer Protection Act (TCPA)
Fairfax,VA-TheAmericanAssociationofHealthcareAdministrativeManagement(AAHAM)applaudsChairmanJohnThune(R-SD)andRankingMemberBillNelson(D-FL)forholdingtoday’shearingTheTelephoneConsumerProtectionActat25:EffectsonConsumersandBusiness.ModernizingtheTCPAiscriticaltodayandcrucialtotheabilityforthehealthcaresectortobetterreachandstayintouchwiththepatientstheyserve.
“Weapplaudtoday’shearingandlookforwardtoworkingwiththeCommitteeandFCConsolutionsthatmeettoday’severchanginghealthcareenvironment,butalsomeetstheoriginalintentoftheTCPAofkeepingpeoplefromunwantedtelemarketingcalls,amissionwesupport”saidAAHAMPresident,JohnCurrier,CRCE-I.
TheTCPArestrictsmakingtelemarketingcalls,usingautomatictelephonedialingsystemsandartificialorprerecordedvoicemessages(oftenreferredtoasrobocalls),andsendingunsolicitedfaxes.Inhiscomments,CommissionerO’ReillystatedtheTCPAhasbeenasuccess.However,inenactingtheTCPAheadded,theCongressaimedtostrikeabalancebetweenprotectingconsumersfromunwantedcommunicationsandenablinglegitimatebusinessestoreachouttoconsumersthatwishtobecontacted.Overtime,astheFCCandthecourtshaveinterpretedtheTCPA,businessmodelsandwaysofcommunicatingwithconsumershavealsochanged.Asaresult,theruleshavebecomecomplexandunclear.
AAHAMbelievestheTCPAneedstobeamendedtoimprovethecommunicationinfrastructurebetweenandamongconsumersandthoseserviceproviderswithwhichconsumerschoosetoengage.“Propercommunicationbetweenbusinesses,consumers,andpatientsisavitalcomponentofastrongconsumerprotectionenvironment.Itensuresconsumersaremadeawareofchangestothestatusquothattheymaynototherwisebemadeawareofandprovidesthemanopportunitytoaddresspressingissuesthatstaveoffotherwiseunavoidable,adversefinancialaction,suchasforeclosure,negativecreditreportingorlitigation,”AddedAAHAMLegalCounsel,RichardLovich,Esquire.
Inthehealthcareindustryifadoctorneedstoremindpatientsoftheirappointmentsortheirmedicineisready,theyhavetohaverealpeoplecallingthemtoremindthemoftheappointmentwheninfactthiscouldbedonemoreefficientlyandeffectivelywiththeuseoftechnology.However,theTCPAprohibitsall“person(s)”includinghealthcareprovidersortheiragentsfromcontactingconsumersontheirwirelessphonesbywayofanautodialerorprerecordedmessage.Notably,manyofthesesameconsumersdonotevenhavelandlines.Today40%ofhomesdonothavelandlinesandthereforehealthcarecostscontinuetoescalatebecausewecannotutilizetechnologiesmakingitmoreeffectiveforustostayconnectedtoourpatients.ModernizingtheTCPAwouldmakeclearthatconsumerswhoprovidetheirwirelessnumberstoserviceproviderswithwhomtheyhavearelationshiphavegrantedthecallingpartyconsenttocallthemontheircellphoneevenifthecommunicationisactuallyinitiatedbyanautodialerorprovidesaprerecordedmessage.
“TheAffordableCareAct(ACA)requireshospitalsandoutpatientclinicstoperformpost-dischargefollow-upwithpatientstoreducetherateofreadmission,abigcontributortothecostofhealthcare”statedAAHAMPresidentJohnCurrier,CRCE-I.“However,undertheTCPA,thesecallsarehigh-riskifthepatient’sprimarycontactnumberisamobilenumberandthepatientdidn’texpresslyprovidethemobilephonenumberforthatpurpose.Itisafinancialstrainonahospitalordoctor’sofficetotryanddetermineifthephonenumberapatientleftisacellnumberorlandlinenumber.Italsocausesforincreasesinthehealthcaresystemwhenahospitaland/ordoctor’sofficecannotcommunicatewiththeirpatients,asnowrequiredbytheACA,usingautodialertechnologyprovidingthatthesecallsarenotfortelemarketingpurposesandarenotrandomlygenerated,”addedPresidentCurrier.
LanguageincludedintheAffordableCareAct(ACA)requireshospitalsandoutpatientclinicstoperformpost-dischargefollow-upwithpatientstoreducetherateofreadmission,abigcontributortothecostofhealthcare.AAHAMsupportsthereportsthatstatereminders,surveys,andeducationthathaveproventolowerreadmissionrates,canbesuccessfullyandcosteffectivelyconductedbyphone.However,undertheTCPA,thesecallsarehigh-riskifthepatient’sprimarycontactnumberisamobilenumberandthepatientdidn’texpresslyprovidethemobilephone
Congress DiscussesModernizing the TCPA
National AAHAM Supports Dialoque
numberforthatpurpose.TheFCC’s2015rulingdoesmakesomeslightchangestotheTCPAforhealthcarerelatedcalls,butitjusttouchesthesurfaceanddoesnotgettotherootoftheproblem.
ThehealthcaresectoralsonowhastodealwithanotherfederalgovernmentunfundedmandatethroughtheIRS’s501(r)regulations,whichrequirehospitalstocallpatientsandverballyletthemknowtheymaybeeligibleforfinancialassistance.Again,thisisaprocessthatcouldbemoreeffectivelyandefficientlydonethroughtheuseoftechnology,butmademorecostlybytheinabilitytoutilizetechnology.
PresidentObamahasproposed“clarifyingthattheuseofautomaticdialingsystemsandpre-recordedmessagesisallowedwhencontactingwirelessphonesinthecollectionofdebtowedtoorgrantedbytheUnitedStates.Inthistimeoffiscalconstraint,theAdministrationbelievesthattheFederalGovernmentshouldensurethatalldebtowedtotheUnitedStatesiscollectedasquicklyandefficientlyaspossibleandthisprovisioncouldresultinmillionsofdefaulteddebtbeingcollected…”TheTCPAneedstokeeppacewiththerateatwhichtechnologyischangingandhowitisbeingusedbybusinessesandconsumers.AAHAMurgestheFCCtobeginarule-makingprocessthatallowsformodernizationofanActthatisoutofdate.Regulationsneedtokeeppacewith
theuseoftechnologyandthisisonecasewheretechnologyisclearlyoutpacingtheintentofregulations.
ABOUT AAHAM
TheAmericanAssociationofHealthcareAdministrativeManagement(AAHAM)isanationalprofessionalassociationofthirty-twochaptersandover3000healthcarepatientfinancialservicesprofessionalsfromhospitals,clinics,billingoffices,alliedvendors,physiciansandmultiphysiciangroups.AAHAMmembersdirecttheactivitiesofthethousandsofpeoplewhoareemployedinthehealthcareindustry.
AAHAMisthepreeminentprofessionalorganizationforrevenuecycleprofessionalsandisknownforitsprestigiouscertificationandeducationalprograms;professionaldevelopmentofitsmembersisoneoftheprimarygoalsoftheassociation.AAHAMisalsorecognizedforitsquarterlyjournal,TheJournalofHealthcareAdministrativeManagementanditsAnnualNationalInstitute,heldeachfall.AAHAMactivelyrepresentstheinterestsofitsmembersthroughacomprehensiveprogramoflegislativeandregulatorymonitoringandparticipationinindustrygroupssuchasWEDI,ASCX12,NUBCandNUCC.FormoreinformationregardingAAHAManditsprograms,pleasevisitwww.aaham.orgorcontactAAHAM,703.281.4043.
LegislativeDay2016
AAHAMhadanothersuccessfuldayontheHill.Wehadmanysupportersacrossthestatesthatwouldhelpsponsorourtwoinitiativesthisyear.MedicareAuditImprovementActandtheHospitalImprovementsforPayment(HIP)Act.WewereluckytohaveabeautifulsunshinydayinDC.Marie’sRepresentativedidoffertoco-sponsoroneofthem!
ItwasreallynicetohaveaspeakerduringourmorningsessionsfromMN.Rep.TomEmmer(R-MN)gaveawonderfulpresentation.Theenergy,optimism,andenthusiasmtoinvokechangetoworktogetherratherthantherhetoricwearealllisteningtowiththecriticizingofeachpartywasrefreshing.LisaGrabert,ProfessionalStaffer,HouseWaysandMeansCommitteewasexcellentaswelllookingatamiddlegroundfortheIPPSandOPPS.
Thetwoinitiativeswillmorethanlikelytakesometimeduetotheelectionyearandweallknowchangeisslow,especiallywhereMedicareisconcerned.ItisalwaysapleasuretointeractwiththestafferstodiscusstheHealthcareissuesfacinghospitalsandclinics.Theadministrativenightmaresoftheseprogramshasbecomesodauntingandinmostcases,thestaffersarenotevenfamiliarwiththeissue,hence,ourvisits!ItisveryimportantfortheLegislativeDaytocontinuetogetthewordoutonourconcerns.
HopingeveryonesurvivesthePresidentialElection!JanetCurtis
DearMNAlumniProviderMembership:
Lastweek,IspokewithPamGergen,AuditDirectorattheEnforcementDivisionoftheMinnesotaDepartmentofCommerceregardingthetimeframestofileclaimsunder§62Q.75Subd.3,whichstates:
Claimsfiling.Unlessotherwiseprovidedbycontract,bysection16A.124,subdivision4a,orbyfederallaw,thehealthcareprovidersandfacilitiesspecifiedinsubdivision2mustsubmittheirchargestoahealthplancompanyorthird-partyadministratorwithinsixmonthsfromthedateofserviceorthedatethehealthcareproviderkneworwasinformedofthecorrectnameandaddressoftheresponsiblehealthplancompanyorthird-partyadministrator,whicheverislater.Ahealthcareproviderorfacilitythatdoesnotmakeaninitialsubmissionofchargeswithinthesix-monthperiodshallnotbereimbursedforthechargeandmaynotcollectthechargefromtherecipientoftheserviceoranyotherpayer.Thesix-monthsubmissionrequirementmaybeextendedto12monthsincaseswhereahealthcareproviderorfacilityspecifiedinsubdivision2hasdeterminedandcansubstantiatethatithasexperiencedasignificantdisruptiontonormaloperationsthatmateriallyaffectstheabilitytoconductbusinessinanormalmannerandtosubmitclaimsonatimelybasis.Anyrequestbyahealthcareproviderorfacilityspecifiedinsubdivision2foranexceptiontoacontractuallydefinedclaimssubmissiontimelinemustbereviewedandacteduponbythehealthplancompanywithinthesametimeframeasthecontractuallyagreeduponclaimsfilingtimeline...." IexplainedtoMs.Gergenthattheterm:"Unlessotherwiseprovidedbycontract,"appearstopermitahealthplancompanytosettheirratesanywherebetween30-180daysattheirdiscretionandusea"takeitorleaveit"approachincontractingwithemergencysafetynetproviders. Ms.Gergenconfirmedthat,underexistinglaw,plansmaysettimelyfilingdeadlinesincontractslessthanthe180daysstipulatedaboveandthatifourprovidermembershipisuncomfortablesigningcontractswithshortclaimsfilingdeadlines,theyshouldnotsignthem.
WethensentMs.GergentwoCaliforniaregulationstodiscusswithherpolicyunit,asabasisforsuggestedlawreformsthatcanprotectprovidersincontracting: 28CCR§1300.71(b)(1)states: “Neithertheplannortheplan’scapitatedproviderthatpaysclaimsshallimposeadeadlineforthereceiptofaclaimthatislessthan90daysforcontractedprovidersand180daysfornon-contractedprovidersafterthedateofservice,exceptasrequiredbyanystateorfederallaworregulation.Ifaplanoraplan’scapitatedproviderisnottheprimarypayerundercoordinationofbenefits,theplanortheplan’scapitatedprovidershallnotimposeadeadlineforsubmittingsupplementalorcoordinationofbenefitsclaimstoanysecondarypayerthatislessthan90daysfromthedateofpaymentordateofcontest,denialornoticefromtheprimarypayer.” 28CCR§1300.71(b)(4)adds:
Aplanoraplan’scapitatedproviderthatdeniesaclaimbecauseitwasfiledbeyondtheclaimfilingdeadline,shall,uponprovider’ssubmissionofaproviderdisputepursuanttosection1300.71.38andthedemonstrationofgoodcauseforthedelay,accept,andadjudicatetheclaimaccordingtoHealthandSafetyCodesection1371or1371.35,whicheverisapplicable,andtheseregulations. Under62Q.75,thereappearstobeasimilargoodcauseexceptionwrittenasfollows:
Conference Speaker DiscussesTimeframe for Filing ClaimsEd Norwood
“…providersandfacilitiesspecifiedinsubdivision2mustsubmittheirchargestoahealthplancompanyorthird-partyadministratorwithinsixmonthsfromthedateofserviceorthedatethehealthcareproviderkneworwasinformedofthecorrectnameandaddressoftheresponsiblehealthplancompanyorthird-partyadministrator,whicheverislater.
However,if1.)Youhaveacontractdeadlinelessthan180daysor2.)Yourcontractissilenttoanytimeframespermittedtobillfromthedateyoubecameawareoftheresponsibleplan/TPA,wemayneedtofightforevenstrongerprotections.
Asyouknow,manymanagedcareplansjustwon'tnegotiatewithproviders.Contractsareanimportantandgrowingpartofmedicineandessentialcomponentstoaviablehealthcaredeliverysystem.However,incasesofadhesivecontracts–formcontractsthatcan’tbenegotiated-thiscanofteninjurethelessadvantagedparties(providers)withprovisionsthatareunfairorunconscionable. OurprovidermembersinMinnesotasimplyneedstrongerlawsthatsetminimumclaimsfilingdeadlinesplanscanuseincontractstoprotectresidentsfrombeingforcedtopaylargeamountsofmoneywhentheyarriveinanalteredstate,unconscious,intubated,placedinacoma,orseenintheER,andsimplydonotpasstheinsurancealonguntilreceivingabillmonthslater. Perhapsadditionallanguagethatstates:"Iftheprovidercandemonstrategoodcause,theplanshallacceptandadjudicatetheclaimperMS62Q.72Subd.2." Lastly,IexplainedtoMs.Gergenthatwewouldbeginescalatingtrendtimelyfilingcomplaints,wherewecoulddemonstrategoodcauseforthedelayorifnoapparentprejudiceoccurredfromthelatefiling.
Ifyoucantrendtimelyfilingdenialsbypayorswheregoodcauseexistsforthelatefilingasshownabove,pleaseemailustorequestinclusionofyourcasesinaformaltrendcomplainttotheMinnesotaDepartmentofCommerce. Also,whereplanholdtimesareexcessivelylong(60-80mins)andtheirfailuretoprovidetimelystatusdeterminationresultsinviolationofpromptpaymenttimeframes,theStatewouldliketoseethose. Pleasecontactuswithalistofanyproblempayorswhorepeatedlyfailtoreimburseclaimswithin30daysasrequiredbyMNStatutes§62Q.75. Best, Ed NorwoodPresidentERN/TheNationalCouncilofReimbursementAdvocacy
714-995-6900ext.6926bus714-995-6901faxwww.ernncra.orgwww.ernenterprises.org
Success Stories from Ed Norwood Boot CampDoesanyoneelsehaveanyresultsfromusinginformationthatEdNorwoodshared?Afterthemeeting,afacilitywasabletogetsomeactionwiththeVAusingtheFederalPromptPaymentLawandgotover$90Kintimelyfilingauthdenialsoverturned.
BepreparedtoshareanysuccessstoriesattheupcomingMNAAHAMFallConferenceinNovemberorcontactmewithanyinformation.Nonamesorcontactinformationwillbeused.
PamBrindley/[email protected]
Switching to the Healthcare EFT Standard:4 Ways to Ease the Transition
Priscilla Holland / Senior Director of Healthcare Payments, NACHA
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Healthcareelectronicfundstransfers(EFTs)viaACH–theHealthcareEFTStandard-canmakepracticemanagementeasierandmoreaffordable—andswitchingdoesn’thavetobedifficult.
Comparedwithotherpaymentmethods,providerscansaveupto$7.21perpaymentusingEFTsviaACHincombinationwithelectronicremittanceadvice(ERA),accordingtothe2014CAQHIndex.EFTviaACHpayments,whichtransferfundselectronicallyfromtheinsurer’saccounttotheprovider’saccount,arealsofasterthanothermethods,withfundsavailablethesamedaythey’rereceived.
Additionally,goingelectronicalsohassecurityandefficiencybenefits.Becausethey’retransferreddigitally,EFTsviaACHcomewithlowerfraudriskthan,forexample,paperchecks,whichoftenchangehandsmultipletimes.And,withmostpracticemanagementsystems,reconciliationbetweenEFTandERAcanbefullyautomated.
Bestofall?It’snotdifficulttoswitch.ThankstotheimplementationoftheHealthcareEFTStandardeffectiveJan.1,2014,whichrequiresinsurerstodeliverEFTpaymentsviaACHuponrequest,it’seasiertotransitionthanever,especiallyifyouusethefollowingtips.
1.Enrolltheeasyway.CAQHoffersanenrollmenthubthat’sfreetoallproviders.Enteringyourinformationintothesecuredatabasejustonceallowsyoutoenrollwithmultipleparticipatinghealthplans,simultaneously.Forplansthataren’tparticipatingintheenrollmenthub,providersshouldrankthemaccordingtopaymentsvolume.Inmostpractices,roughly80percentofpaymentscomefrom20percentofinsuranceproviders.Itmakessense,then,toenrollwiththelargestpaymentsprovidersfirsttoreapmaximumbenefitrightaway.Then,graduallyworkyourwaydownthelistuntilyou’veenrolledwithallinsurers.
2.Don’tforgetERAs.EFTsviaACHproducemoresavingsforpracticeswhenthey’reusedinconjunctionwithERAs.ERAsallowfortheautomaticreconciliationandpostingofpaymentstopatientaccounts,savingyourstafftimeaswellaseliminatingmanualpostingerrors.It’seasytosetupERAs:inmostcases,theycanberequestedatthesametimeasEFTsviaACH.Ifyourpracticeusesaclearinghouse,contactthemforadditionalassistance.
3.Talktoyourvendors.CommunicationandcooperationbetweenallpartiesinvolvedintheEFTprocess—practices,banks,clearinghouses,practicemanagementsystems—isessentialtoasmoothtransition.YourbankisrequiredbyNACHAOperatingRules,whichgoverntheACHNetworkthroughwhichhealthcareEFTstandardtransactionsareprocessed,todeliverACHremittancedatatoyourpractice.Ifyou’verequestedACHdataandyourbankwon’tprovideit,contactNACHAimmediately.Additionally,whilemostclearinghousesandpracticemanagementsystemscansupportEFT/ERAreconciliationandautoposting,makesureyourscanand,whileyou’reatit,askaboutanyset-uphelporservicestheymightprovide.
4.Addressstaffconcerns.Changecanbeuncomfortableforstafferswhoareusedtotried-and-trueprocessesorwhomightbeconcernedaboutbeingreplacedbytechnology.Intruth,transitioningtoEFT/ERAsimplyreducesstaffers’timespentonreconciliationandposting.Thisallowsthemtohandlealargervolumeofclaimpaymentsorfreesthemuptofocusonotherimportanttasksandpatients.Priortotransitioning,getaheadofstaffconcernsandmakesureeveryoneunderstandstheEFT/ERAprocessanditsbenefits.
SwitchingtoEFTsviaACHisoneoftheeasiestwaystodramaticallysimplifyyourpracticemanagementandreducecosts.Formoreresourcesandtipsonhowtomakethetransitionasmoothone,visithttps://healthcare.nacha.org/ProviderResources
MN AAHAM Officers/ Board of Directors and Committee Chairs
Board Chair: Richard Rogers, CRCE-I/ 2016-2017
ARS / Magnet Solutions1822 North 60th StreetMilwaukee, WI 53208 Phone: 414-690-6099888-302-8444 (O)Email: [email protected]
Secretary: Sharese Haddy, CRCS-I, P/ 2016-2017
Mayo Clinic Health System2200 NW 26th St.Owatonna, MN 55060 Phone: 507-446-7368Email: [email protected]
1st Vice President: Pam Brindley, CHFP/ CRCS-I/ CRCS-P/ CCAE/ 2016Avadyne Health85250 Apple Hill RoadBayfield, WI 54814 Phone: 866-812-2149Email: [email protected]
2nd Vice President: Rhonda Helgeson/ 2016
Tri-State Adjustments3439 East Ave SLa Crosse, WI 54601 Phone: 800-562-3906Email: [email protected]
Treasurer: Dawn Buck/ 2016
Mille Lacs Health System200 North Elm StreetOnamia, MN 56359-0800Phone: 320-532-2641Email: [email protected]
Carrie Coan/ 2016
Lake View Memorial Hospital325 11th AvenueTwo Harbors, MN 55616Phone: 218-834-7350Email: [email protected]
Ann Guillund/ 2016-2017
RiverView Healthcare323 South Minnesota StCrookston, MN 56716Phone: 218-281-9283Email: [email protected]
Jamie Weappa/ 2015-2016
1001 9th Avenue NorthSauk Rapids, MN 56379Phone: [email protected]
Greg Young/ 2016-2017
I.C. System, Inc.12527 Central Ave.Suite 220Blaine, MN 55434 Phone: 612-275-0351 Email: [email protected]
By-laws Richard Rogers
Certification Sandra Pawelk
Chapter Excellence Sandra Pawelk
Community Service Jamie Weappa
Corporate Sponsors Richard Rogers
Education Pam Brindley and Rhonda Helgeson
Legislative Janet Curtis
Membership Tom Osberg
Publications Pam and John Brindley
Scholarship Janet Curtis (ANI), Janet Curtis (LEG)
Website Richard Rogers
Welcoming John Brindley
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Treasurer: Marie Murphy, CHFP/ 2016-2017
Eide Bailly LLP4310 17th Ave SFargo, ND 58108 Phone: 701-476-8321Email: [email protected]
Sandra Pawelk, CRCE-P/CRCE-I/ 2016
Elim Care, Inc.1520 Wyman Ave.Maple Plain, MN 55359 612-272-8451Email: [email protected]
Committee Chairs
Membership/ Mailing List
Tom Osberg
Colltech, Inc.15600 35TH Ave N, #201Plymouth, MN 55447 Phone: (800)487-3888F: (763)553-1655Email: [email protected]
Board of Directors
Officers
Gold Sponsors
Avadyne Health Pamela Brindley 866.812.2149IC System Greg Young 612.275.0351RelayHealth Deanna Gray 515.321.2051Tri-State Adjustment Rhonda Helgeson 800.562.3906
Silver Sponsors
Collection Resources Mary Donnay 320.260.8204Secure Bill Pay Dawn Lunde 866.610.9601
Bronze Sponsors
Cardon Outreach David Cartier 763.772.3120Colltech, Inc. Tom Osberg 800.487.3888Medical Reimbursements of America
Veronica Modricker 309.912.0480
The Affiliated Group Mike Korte 507.280.7072
MN AAHAMCorporate Sponsors
Platinum Sponsors
Accelerated Recievables Solutions/ Magnet Solutions
Richard Rogers 888.302.8444
Rycan
Jody Heard 800.201.3324 ext. 305
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www.rycan.com 800.201.3324
Contact us today to learn how Rycan can benefit your facility.
Revenue Cycle Solutions
- Remittance Management
- Denial and Audit Management
- Contract Management
- Reporting and Data Mining
- Patient Liability Estimates
- Eligibility Verification
- Claim Scrubbing and Submission
- ERA Retrieval
Trying to increase Revenue?
We have a better Solution.
3 Minutes15 Questions
Profound Insight
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What’s your
Score?(Get it here: www.avadynehealth.com/pfx)
Pamela A. Brindley CHFP, CRCS – I,P, CCAE (515) 669-9396 [email protected]
TSA is a leading provider of collection services for the medical industry.
FAST FORWARDYOUR MEDICAL COLLECTIONS.
We of fer: customized collection programs advanced collection technologies exceptional professionalism & customer service
That’s why we collect more. Contact us to learn how.
Tri-State Adjustments, Inc.wecollectmore.com p: 800.562.3906e:[email protected]
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AdvertisingRates BusinessCardsize $25.00 1/4pagead $50.00 1/2pagead $70.00 Fullpagead $100.00
Advertiserswillreceive25%discountwith1yearcommitmentwhenpaidinadvance.Alladsmustbecameraready.Inaddition,memberscanadvertisepositionsforfreeintheGopherTracks.
Non-memberswillpaya$25.00feetoadvertiseintheGopherTracks.Thereisalsoadvertisingavailableonourwebsiteforafee.
TheOfficersandBoardofDirectorswouldliketoexpressoutgratitudetoourCorporateSponsorsfortheircontinuedsupportofourmission.Itisthroughyoursupportthatweareabletodeliveronourmissionofprovidingtopqualityeducationalresourcestoourmembers.Inaddition,yoursponsorshiphelpsourchapterengagelawmakersintheimportantworkoflegislationwhichimpactsourindustryonthestateaswellasnationallevel.
ToourProviderMembers,whenlookingforpartnerstoprovideservicesandproductstoyourinstitutions,pleaseincludeoursponsorsinyourconsideration.Theyhavemadeacommitmenttoourchaptertosupportboththechapterandyou,themembers.
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MN Gopher AAHAM Chapter Scholarship Program Eligibility ♦ Local Gopher Chapter member must be a member for 1 year before running for scholarship. ♦ If not a National member, the member will be responsible to pay national dues if wins. ♦ The President & Chair of the Board are ineligible. ♦ The winner of the scholarship award is ineligible for the next 3 years. ♦ The scholarship year runs from the day after the summer meeting the current year until after the summer meeting the following year. ♦ Points need to be turned in within 30 days of the qualifying event to be accepted. July points need to be turned in by the summer meeting. Points
10 points 25 points 50 points 75 points 100 points ♦Assisting with seminars ♦Recruiting a local member ♦Articles not written by the member but published in the Gopher Tracks or the National Journal (max 2 per issue) ♦Conducting coaching sessions outside regular meetings
♦Setting up speaker for meeting ♦Serving on a Gopher Chapter task force or special committee ♦Representing AAHAM on a committee (ex. AUC) ♦Proctoring for technical certification(max 50 pts./day) ♦Representing AAHAM as a speaker for an organization ♦Presenting at a Gopher Chapter meeting ♦Attending MN Leg Day
♦Sitting for technical certification (1 sitting) ♦Passing technical certification ♦Articles you wrote that are published in the Gopher Tracks or National Journal (max 2 per issue) ♦Attending Chapter meetings ♦Attending ANI ♦Attending Nat’l Leg Day ♦Chairing a Gopher Chapter committee ♦Serving on a National Committee ♦Presenting at ANI ♦Attending all Chapter meetings for year
♦Recruiting a National Member ♦Grading CPAM/CCAM ♦Proctoring for prof certification
♦Sitting for CCAM, CPAM, or CHCS (Max 100 pts per certification) ♦Passing the CCAM, CPAM, or CHCS
Name: __________________________________________ Phone: ____________________ Email: ____________________________ Address: ________________________________________________________________________________________________________ Signature: __________________________________________________ Date: _______________________________________________
DATE QUALIFYING ACTIVITY COMMITTEE CHAIRPERSON POINTS
Send to: Judy Gordon [email protected] Mayo Clinic Health System – Albert Lea and Austin 507-377-6464 (fax) 404 W. Fountain Street Albert Lea, MN 56007
Revised 11/20/13
Janet CurtisFairview Range Regional Health ServicesRevenue Cycle ManagerHibbing, [email protected] 22
CONSTITUTIONAmerican Association of Healthcare Administrative Management
Gopher ChapterARTICLE I – NAME
The name of this organization shall be the American Association of Healthcare Administrative Management (AAHAM), Gopher Chapter.
ARTICLE II – MISSIONOur mission is to be the premier professional organization in healthcare administrative services. Through a national orga-nization and local chapters, we provide quality member services and leadership in the areas of education, communication, representation, professional stan-dards and certification.
ARTICLE III – PURPOSE AND OBJECTIVESThe purpose of the American Association of Healthcare Administrative Management, Gopher Chapter shall be to:Promote and encourage recognition of Patient Account Management as an integral part of healthcare financial manage-ment.Encourage the implementation of effective and efficient business and receivables management, policies, and procedures in the healthcare industry.Stimulate and encourage an exchange of information among the membership.Develop and encourage the implementation of programs for the purpose of furthering the education and increasing the knowledge of the membership of the healthcare industry.Develop and implement such programs as may add to the knowledge and encourage the development of persons new to the healthcare industry.Establish standards of performance for persons who participate in, or are involved with, the management of healthcare patient accounts.Cooperate with other healthcare organizations, institutions, and other related agencies.
ARTICLE IV – MEMBERSHIPA member shall be an individual associated with healthcare administrative services.Membership shall be on an individual basis and not on an institutional basis.One member from each institution must be a national AAHAM member. Other members from that institution may be Go-pher Chapter (local) members only.In the event the National AAHAM member leaves the institution, local only members may continue their membership for the remainder of the membership year.
ARTICLE V – MANAGEMENTThe Executive Committee shall direct the affairs of the American Association of Healthcare Administrative Management, Gopher Chapter.The Executive Committee shall consist of the Officers and Board of Directors of the American Association of Healthcare Administrative Man-agement, Gopher Chapter. The powers and duties of the Executive Committee are defined in the Bylaws.ARTICLE VI – PERSONAL LIABILITY OF OFFICERS AND DIRECTORSAn Officer or Director of the AAHAM, Gopher Chapter shall not be personally liable to the Association or its shareholders for monetary dam-ages as such including, without limitation, any judgment, amount paid in settlement, penalty, punitive damages or expense of any nature (including, without limitation, attorney’s fees and disbursements) for any action taken, or any failure to take the action, unless the Officer or Director has breached or failed to perform the duties of his or her office under this Constitution, the Bylaws of the Association, or applicable provisions of the law and the breach or failure to perform constitutes self-dealing, willful misconduct or recklessness.
ARTICLE VII – MEETINGSAnnual or special meetings of the American Association of Healthcare Administrative Management, Gopher Chapter shall be held as pro-vided for in the Bylaws.
ARTICLE VIII – BYLAWSThe Bylaws of the American Association of Healthcare Administrative Management, Gopher Chapter may be amended, repealed, or added to in the following manner:Any of the membership of the American Association of Healthcare Administrative Management, Gopher Chapter may propose a change to the Constitution.The Board of Directors shall, by a majority vote, determine if the proposed change shall be submitted to the membership for a vote.Notification shall be in writing and shall inform the members of the Article or Articles to be changed.The Article or Articles to be changed shall be submitted to the membership in their existing form and in the form of the proposed change.Voting on any change shall be by mail ballot submitted to the membership. A two third (2/3) vote of the members voting shall be required to adopt the said change.Approved by the Board of Directors 5/7/97. Approved and adopted by a majority vote of the membership 11/5/97.Changes approved and adopted by a majority vote of the membership 11/6/02 and 7/21/03Reviewed and Approved by Board of Directors 7/21/10 and 11/2012 23
AAHAM Providing Excellence in the Business of Healthcare Certification, Compliance, Leadership Development, Networking, Advocacy
NAME: ___________________________________ TITLE: ___________________________________
EMPLOYER/ORGANIZATION NAME: ___________________________________________________________________
PRIMARY ADDRESS: _________________________________________________________________________________
CITY: _________________________________________________ STATE: _________________ ZIP: _________________
PHONE: __________________________ FAX: __________________________ LOCAL CHAPTER: __________________
E-MAIL ADDRESS: _____________________________________ WEBSITE: ____________________________________
HOME ADDRESS: ____________________________________________________________________________________
CITY: ______________________________ STATE: ____________ ZIP: ____________ HOME PHONE: ______________ How did you hear about AAHAM? Colleague Publication Website LinkedIn If referred by AAHAM member, please give name: _________________________________________ _ Membership Type: National Member Student Member
___________2015 APPLICATION FOR NATIONAL MEMBERSHIP___________
NATIONAL MEMBERSHIP - The fee to become a National member is $190. If you join anytime between July 1st and August 31st, the dues are $150 for the rest of the current year. If you join between September 1st and December 31st, the fee is $230 for the rest of the current year and all of the following year.
STUDENT MEMBERSHIP - The student membership fee is $50. If you join between July 1st and August 31st, the pro-rated dues are $35, and if you join between September 1st and December 31st, dues are $65 (for 15 months of membership). To qualify for student membership you must currently be taking 6 credit hours per semester and submit proof with this application. Student members receive all the benefits of membership with the exception of voting, eligibility for professional certification, and cannot be a proxy for a chapter president at any national board meetings.
______________________PAYMENT OPTIONS______________________
For Credit Card Payment: Amex Visa MasterCard Card Number: ________________________________ Exp: ____________
Name as it appears on card: ______________________________________
Signature: _____________________________________________________
Billing Address, if different from above: ____________________________
_____________________________________________________________
For Check Payment: Please make checks payable to AAHAM and send application with your payment to:
AAHAM Membership 11240 Waples Mill Road, #200 Fairfax, VA 22030 Fax: 703-359-7562 AAHAM Tax ID: 23-1899873
Please allow two weeks for processing after your application is received at the national office. Dues are not tax deductible as a charitable contribution, but may be as a business expense.
Please note: Membership is on an individual, not institutional, basis and is non-transferable.
__YOUR PAYMENT TOTAL:__
NATIONAL DUES: ___________________
LOCAL DUES: _______________________
TOTAL ENCLOSED: __________________
National AAHAM Membership Application
For those interested in becoming a National AAHAM Member, this application can be found at www.aaham.org
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