opportunities for managing community relations through the ...onthegroundgroup.com/documents/5 - o...
TRANSCRIPT
Opportunities for Managing Community Relations !
Through the Supply Chain !!
by Monica Ospina
5th Annual Risk Mitigation & Corporate Social Responsibility (CSR) in Africa and Emerging Markets
Vancouver, 2011
The Challenge for !the Extractive Industry: Managing relationships & expectations with local communities
Global markets observe CSR practices and sustainable relations with local communities.
Local communities have high expectations around the entry of extractive companies. Expectations around education, sanitation and employability.
Strict environmental, socio-economic, and contractual regulations make it difficult for companies to welcome unqualified suppliers.
Little knowledge about local capabilities and competences.
Page 2 Copyright © 2011 O trade and market access
The Challenge for Locals: Gaining access to the supply chain
Locals often lack understanding or knowledge around: ✘ Capabilities; ✘ Ability to innovate; ✘ Paths to satisfying client needs;
✘ Accessing the supply chain; and/or ✘ Becoming a qualified supplier.
Modest local government support exists for private sector and capacity building programs.
Locals may not meet industry standards around safety and quality due to: ✘ “Informal” businesses practices; ✘ Little knowledge of quality certifications; ✘ Deficiency in technical regulations.
Page 3 Copyright © 2011 O trade and market access
Building Trust Mining activities affect communities over the long term
Copyright © 2011 O trade and market access Page 4
Why Market Access, the Supply Chain and CSR ? !
PRIVATE SECTOR ACCESS TO EXTRACTIVE OPPORTUNITIES
LOCAL COMMUNITIES
ACCESS TO DO BUSINESS WITHIN THE SUPPLY CHAIN
MARKET ACCESS
Copyright © 2011 O trade and market access Page 5
Why Sustainable Supply Chains and Communities?!
Principles to build sustainable supply chain practices:
• Transparency • Early Engagement
• Knowledge Transfer • Expectations management
• Solid Anticorruption policies
Because we need partners
committed to:
• Reduce risk • Secure quality & HSE • Build efficiencies • innovation
Copyright © 2011 O trade and market access Page 6
Our Work: strengthen organizations by desinging CSR solutions around market access and efficiencies in the supply chain
Strengthen Centers for Excellence
CSR Management
Innovation & Productivity
Market Access
Community Relations
Client Relations
Supplier Relations
Copyright © 2011 O trade and market access Page 7
Our Programs:!CSR and the supply chain Local Community Procurement Program (LCPP)
The Buyer!Private Sector
Local !Organizations!
(Municipalities, Church, Social Associations)
The Supplier!Local SMEs
LCPP!Local Community Procurement
Program
“SMEs learned how to self-identify core competences, how to access the oil and gas supply chain and understand the specific demands of Alberta’s Oil and Gas industry”
Lori Schmidt, Sr. Director, Productivity Alberta Industry Development Branch, Government of Alberta, Canada
Page 8 Copyright © 2011 O trade and market access
Thank you !
Monica Ospina, Director Email: [email protected]
Tel: 1 647 345 2535 www.omarketaccess.com