OPERATOR’S M A N U A L

R E G I S T E R WA R R A N T Y O N L I N E AT W W W. H E N N Y P E N N Y. C O M

HUMIDIFIED HOLDING CABINET

MODELAHC-990AHC-993

Model AHC-990/993

iFeb 2012

TABLE OF CONTENTS

Section Page

Section 1. INTRODUCTION 1-1. HumidifiedHoldingCabinet ................................................................................. 1-1 1-2. Features ................................................................................................................. 1-1 1-3. ProperCare ........................................................................................................... 1-1 1-4. Assistance ............................................................................................................. 1-1 1-5. Safety .................................................................................................................... 1-2

Section 2. INSTALLATION 2-1. Introduction ........................................................................................................... 2-1 2-2. Unpacking ............................................................................................................. 2-1 2-3. Location ................................................................................................................ 2-2 2-4. ElectricalConnection ............................................................................................ 2-2 2-5. WaterCapacity&Connections ............................................................................. 2-3 2-6. WaterQualityRequirements ................................................................................. 2-3 2-7. CabinetDimensionsandWeights ......................................................................... 2-4 2-8. AHC-993InstallationGuidelines ......................................................................... 2-6 2-9. AHC-990InstallationGuidelines ......................................................................... 2-9

Section 3. OPERATION 3-1. Introduction ........................................................................................................... 3-1 3-2. OperatingControls ................................................................................................ 3-1 3-3. Start-Up ................................................................................................................. 3-3 3-4. OperationwithProduct ......................................................................................... 3-4 3-5. CleaningProcedures ............................................................................................. 3-4

Section4. PROGRAMMING 4-1. Introduction ........................................................................................................... 4-1 4-2. “HiddenButtons” .................................................................................................. 4-1 4-3. ClockSet ............................................................................................................... 4-1 4-4. SpecialProgramming ............................................................................................ 4-3

Section5. TROUBLESHOOTING 5-1. TroubleshootingGuide ......................................................................................... 5-1 5-2. ErrorCodesandWarnings .................................................................................... 5-2

Model AHC-990/993

1-1Dec. 2010

1-1. HUMIDIFIED HOLDING CABINET

1-2. FEATURES

1-3. PROPER CARE

1-4. ASSISTANCE

TheHennyPennyhumidifiedholdingcabinetsaredesignedtokeephotfoodsmoist,whilemaintainingpropertemperature.Theunitsareelectronicallycontrolledforeasyuseandforconsistentoperation.

AsofAugust16,2005,theWasteElectricalandElectronicEquipmentdirectivewentintoeffectfortheEuropeanUnion.OurproductshavebeenevaluatedtotheWEEEdirective.WehavealsoreviewedourproductstodetermineiftheycomplywiththeRestrictionofHazardousSubstancesdirective(RoHS)andhaveredesignedourproductsasneededinordertocomply.Tocontinuecompliancewiththesedirectives,thisunitmustnotbedisposedasunsortedmunicipalwaste.Forproperdisposal,pleasecontactyournearestHennyPennydistributor.

•Electronicallycontrolledhumidityandtemperature•Lift-offdoors•Stainlesssteelconstruction•Easilymaintained•Lift-outtrayracks•Fullperimetermagneticdoorseals•Easyaccesstoelectricalcontrols•Automaticwatertankfill

Asinanyunitoffoodserviceequipment,theHennyPennyhumidifiedholdingcabinetdoesrequirecareandmaintenance.Requirementsforthemaintenanceandcleaningarecontainedinthismanualandmustbecomearegularpartoftheoperationoftheunitatalltimes.

Shouldyourequireoutsideassistance,justcallyourlocalindependentHennyPennydistributorinyourarea,orcallHennyPennyCorp.1-800-417-8405tollfreeor1-937-456-8405.

SECTION 1. INTRODUCTION

Model AHC-990/993

1-2Dec. 2010

1-5. SAFETY

TheHennyPennyHumidifiedHoldingCabinethassafetyfeaturesincorporated.However,toensureasafeoperation,readandfullyunderstandtheproperinstallation,operation,andmaintenanceprocedures.Theinstructionsinthismanualhavebeenpreparedtoaidyouinlearningtheproperprocedures.Whereinformationisofparticularimportanceorsafetyrelated,thewordsWARNING,CAUTION,andNOTICEareused.Theirusageisdescribedbelow.

SAFETYALERTSYMBOLisusedwithDANGER,WARNING,orCAUTIONwhichindicatesapersonalinjurytypehazard.

NOTICEisusedtohighlightespeciallyimportantinformation.

CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in property damage.

CAUTION used with the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Model AHC-990/993

2-1Dec. 2010

2-1. INTRODUCTION

2-2. UNPACKING

Installationofthisunitshouldbeperformedonlybyaqualifiedservicetechnician.

Do not puncture the skin of the unit with drills or screws, or component damage or electrical shock could result.

TheHennyPennyhumidifiedholdingcabinethasbeentested,inspected,andexpertlypackedtoensurearrivalatitsdestinationinthebestpossiblecondition.

Noteanyshippingdamageinthepresenceofthedeliveryagentandsignedpriortohisorherdeparture.

ToremovetheHennyPennycabinetfromcarton:

1. Carefullycutbandingstraps.

2. Liftcartonofftheunit.

3. Lifttheunitoffthecardboardpaddingandskid.

Full-size cabinets weigh approximately 300 lbs. (136 kg). Care should be taken when lifting unit to prevent personal injury.

SECTION 2. INSTALLATION

Model AHC-990/993

2-2April2012

2-2. UNPACKING (Continued)

2-3. LOCATION

2-4. ELECTRICAL CONNECTION

4. Opendoorsandremovepackingfrombehindracksandunderthewatertankcoversandremovethetapefromthestandpipeinthebottomoftheunit.

5. Peeloffallprotectivecoveringfromtheexteriorofcabinet.

6. Thecabinetisnowreadyforlocationanduse.

Placethehumidifiedholdingcabinetinanareathatallowsthedoorstobeopenedwithoutinterferenceofloadingandunloadingproduct.Also,keeptheunitlevelforproperoperation.

Nominimumclearancesarerequiredfortherearandsidesofthecabinet.

To avoid electrical shock, the cabinet must be adequately and safely grounded (earthed) according to local electrical codes, and this appliance must be equipped with an external circuit breaker which will disconnect all ungrounded (unearthed) conductors. The main power switch on this appliance does not disconnect all line conductors.

(FOR EQUIPMENT WITH CE MARK ONLY!)To prevent electric shock hazard this appliance must be bonded to other appliances or touchable metal surfaces in close proximity to this appliance with an equipotential bonding conductor. This appliance is equipped with an equipotential lug for this purpose. The equipotential lug is marked with the following symbol .

Ifelectricalsupplytounitisacordandplug,thentheelectricalreceptaclefortheplug,mustbeeasilyaccessible.Refertothetablebelowfortheelectricalratingsforthecabinets.

AHC-993 Volts Hertz Phase Amps Watts 100 50/60 1 18.6 1855 120 60 1 18.9 2267 208 60 1 10.9 2267 220-240 50/60 1 9.1 2179 240 50-60 1 9.4 2263

Model AHC-990/993

2-3Nov.2014

AHC-990 Volts Hertz Phase Amps Watts 120 60 1 24.0 2880 120 60 1 22.3 2680 200 50-60 1 13.2 2649 208 60 1 13.8 2880 240 50-60 1 12.0 2876 240 50-60 1 11.2 2676 220-240 50/60 1 11.6 2792

2-4. ELECTRICAL CONNECTION

(Continued)

2-5. WATER CAPACITY & CONNECTIONS

AppliestotheAHC-993&AHC-990• WaterReservoir-3gal.(11.4liters)capacity - 2gal.(7.6liters)wheninoperation• 1/4in.coldwatersupply• 1in.or3/4in.drainconnection

Tohelpensurecontinuedreliabilityofwatercomponents,shownbelowisHennyPenny’srecommendedwaterspecificationthatshould be adhered to:

Acceptable Element and Compound LevelsFe(Iron)<.1mg/l

Cl(Chlorine)<.1mg/lCl2(ChloridesandSalts)<150mg/l

General Water PropertiesPH 7-8

Silica<15ppmHardness<3grainsAlkalinity<20ppm

DissolvedSolids<60ppmUn-dissolvedSolids<5microns

2-6. WATER QUALITY REQUIREMENTS

Model AHC-990/993

2-4Feb 2012

2-7. CABINET DIMENSIONS AND WEIGHTS

Unit Height Width Depth Shipping Weight

AHC-993 38”(965mm) 24-3/4”(628mm) 31-3/4”(806mm) 220lbs(100kg)

AHC-993

Henny Penny CorporationPO Box 60 Eaton OH 45320 USA

+1 937 456.8400 800 417.8417 +1 937 456.8434 Fax 800 417.8434 Fax

www.hennypenny.com

PROJECT DATE SECTION SUBSECTION KFC 11-2010 Kitchen Equip. Holding Cabinet

Continuing product improvement may subject specifications to change without notice.

© 2010 Henny Penny Corporation, Eaton, OH 45320 USA Released 11/12/10

Laboratory certifications

Humidified holding cabinet Automatic humidity control

MODEL AHC-993 Half-size

FRONT 24 3/4 in. (628 mm) 31 3/4 in. (806 mm)

38 in. (965 mm)

PLAN

Power cord (from top)

Electrical

Dimensions Height: 38 in. (965 mm) Width: 24 3/4 in. (628 mm) Depth: 31 3/4 in. (806 mm)

Floor space: 5.5 sq. ft. (0.51 m2)

Required clearances: N/A

Crated dimensions Length: 39 1/2 in. (1000 mm) Depth: 35 1/2 in. (900 mm) Height: 31 in. (790 mm) Volume: 25 cu. ft. (0.71 m³)

Crated weight: 220 lbs. (100 kg)

Water 3 gal. (11.4 liters) water pan; 2 gal. (7.6 liters) for operational use 1/4 in. cold water supply 1 in. or 3/4 in. drain connection

Heating 160-210°F (71-99°C)

Humidity OFF/ON 10-90% RH

Pan capacity Accepts up to 5 standard sheet pans 18 x 26 in. (457 x 660 mm) on 3 3/4 in. (95 mm) centers.

Cold water connection for auto fill

External drain (from bottom)

Voltage Phase Cycle/Hz Watts Amps Wire

100 1 50/60 1855 18.6 2+G

Optional power cord and plug supplied for USA and Canada, only. Plug type:

120 1 60 2267 18.9 2+G 208 1 60 2267 10.9 2+G

220-240 1 50/60 2179 9.1 1NG 240 1 50-60 2263 9.4 2+G

NEMA 5-20P G

W

NEMA 5-30P G

W

NEMA 6-15P G

Model AHC-990/993

2-5Feb 2012

2-7. CABINET DIMENSIONS AND WEIGHTS (Continued)

24 3/4 in. (628 mm)

Humidity: OFF/ON 10-90% RH

Pan capacity Accepts standard sheet pans 18 x 26 in. (457 x 660 mm). Please specify one of the following configurations when ordering: 10 pans on 4 7/8 in. (124 mm) centers OR 13 pans on 3 3/4 in. (95 mm) centers OR 15 pans on 3 1/4 in. (83 mm) centers

Electrical

© 2006 Henny Penny Corporation, Eaton, OH 45320 USA Revised 03/25/11

Laboratory certifications

SmartHold® holding cabinet

PROJECT ITEM NO

MODEL HHC-990 full-size

Dimensions Height: 72 1/4 in. (1835 mm) Width: 24 3/4 in. (628 mm) Depth: 31 3/4 in. (806 mm)

Required clearances: N/A

Crated dimensions Length: 74 3/4 in. (1900 mm) Depth: 35 1/2 in. (900 mm) Height: 31 in. (790 mm) Volume: 46 cu. ft. (1.35 m³)

Crated weight: 367 lbs. (167 kg)

Water connections 3 gallon (11.4 liters) water pan, 2 gallons (7.6 liters) for operational use. External drain connection.

Heating Proofing mode: 80-140°F (27-60°C) Normal holding: 160-210°F (71-99°C)

Volts Phase Cycle/Hz Watts Amps Wire Plug type (optional) 120 1 60 2680 or 2880 22.3 – 24.0 2+G NEMA 5-30P

G W

NEMA 5-50P G

w200 1 50/60 2649 13.2 2+G 208 1 60 2880 13.8 2+G 220-240 1 50/60 2792 11.6 1NG NEMA 6-15P

G

NEMA 6-20P G240 1 50/60 2676 or 2876 11.2 – 12.0 2+G

Optional power cord and plug supplied for USA and Canada, only.

72 1/4 in. (1835 mm)

31 3/4 in. (806 mm)

FRONT

Bidding Specifications • Provide Henny Penny Model HHC-990 full-

size SmartHold Humidified Holding Cabinet. Units are designed to provide ideal environment for safely holding a wide variety of hot foods in quality condition for very long periods of time.

• Unit features a patented closed loop control system to regulate precise temperatures and humidity levels.

• Unit shall have Proofing Mode, a lower temperature range setting.

• Unit shall be of 300 grade stainless steel construction throughout.

• Provide choice of 5 or 15 count-down timers.

• Provide choice of right or left-hand doors, solid back or pass-through design.

• Provide choice of racking configurations for 10, 13 or 15 pans.

• Unit shall include recessed 3 gal. (11.4 liters) stainless steel water pan.

• Unit shall have full perimeter door gasket and fully insulated sidewalls and control module.

• Unit shall have 2 heavy-duty blower motors and ventilated side racks.

• Unit shall be equipped with 4 casters 5 in. (127 mm), 2 are locking.

PLAN

Power cord from back or top

External drain

Continuing product improvement may subject specifications to change without notice.

Henny Penny CorporationPO Box 60 Eaton OH 45320 USA

+1 937 456.8400 800 417.8417 +1 937 456.8434 Fax 800 417.8434 Fax

www.hennypenny.com

Unit Height Width Depth Shipping Weight

AHC-990 72-1/4”(1835mm) 24-3/4”(628mm) 31-3/4”(806mm) 367lbs(167kg)

AHC-990

Model AHC-990/993

2-6Feb 2012

2-8. AHC-993 INSTALLATION GUIDELINES

Duetothevariationsofequipmentinstallationsfromonestoretoanother,weareprovidingonlyageneralprocesswhichtheinstallercanuseforreferenceorasachecklist.Allelectrical,water,anddrainconnectionsmustcomplywithallfederal,state,county,andlocalcodes.

1. Unpackcabinetusingparagraph2-2ofthismanual.

2. Positioncabinetsocontrolsfacethestore’sdrive-thruarea.

Whenlocating,moving,orpositioningtheholding cabinet,becarefulnottoscratchthetablesurface.

3. Remove2screwsandbottompanelatfrontofunit.

4. Remove2screwsandbottompanelatrearofunit.

5. Measureandcenterunitfronttorearonthetabletopwithonesideflushwiththetableend.

6. Usingtheholesinthecabinetbaseasguides,mark4mount-ingholelocationsinthetabletop.

ALLAHC-990&AHC-993unitsMUSThaveawatersupplyconnectionandaplumbeddrain.

7. Layoutroutingof1/4inchfilllinefromtheholdingcabinetmalequickdisconnectundertheunittoacoldwatersource.

Step 5

Step 6

Step 7

Steps 3 and 4

Cabinet Base Holes (View from underneath cabinet) Marked Hole on Table Top

Model AHC-990/993

2-7Feb 2012

2-8. AHC-993 INSTALLATION GUIDELINES (Continued)

8. Layoutroutingofdrainlinefroma3/4”sideoutletor1”bot-tomoutletindrainblockunderunittoanopendrain.

9. Layoutroutingofelectricalpowercordfromthetopofthecabinettotheproperreceptacle.

10. Measure,mark,anddrillorcutholesorotheropeningsintabletopand/orshelvesasdictatedbythisspecificinstalla-tiontopermitroutingofwater,drain,andelectricallines.

11. Fabricatetheplanneddrainline.

12. Moveunittoexposetwomarksatthefront,centerpuncheachmark,anddrill3/16”pilotholes.

13. Drillfinalholesusinga5/16”bit.Cleanupalldebrisandmetalshavings.

14. Shiftcabinetpositiontoexposetwomarksattherear, centerpuncheachmark,anddrill3/16”pilotholes.

15. Drillfinalholesusinga5/16”bit.Cleanupalldebrisandmetalshavings.

16. Positionunitsotheholesinthetabletopalignwiththemountingholesinthebase.

17. Installfour1/4”stainlesssteelscrewsandflatwashersfromunderneathtableandinstallfourstainlesssteelflatwashersandlocknutsonscrewsfromabovethebaselip.

Steps 12 and 14

Steps 12 and 14

Steps 13 and 15

Step 8

3/4”

1”

Step 17

Model AHC-990/993

2-8Feb 2012

18. 993’sshouldhaveabout10”ofclearancebetween themtoaccommodatethepackagingshelvingtower(see

below).

HPpartno.03559

18. Performafinalpositioningofthecabinetwithonesideflushwiththetableendandcenteredfronttobackonthetabletop.Tightenthefoursboltsandnutssecurely.

19. Applyabeadofclearsiliconesealeraroundcabinetbasetofillgapsbetweentabletopandbase.

20. Connectwaterlineanddrainlinetoholdingcabinet.

21. Connectelectricalpowertounit.

22. Operateholdingcabinetandadjustwaterflowcontrolvalvesowaterdoesnotoverflowthefilltrayandfloodthecabinet.Acceptableflowisshowninphotoatleft.

Ifnecessary,theshut-offvalveundertheunitcanbe usedtohelpregulatethewaterflowintothewaterpan.Normally,theseshouldbeopenedfully.

23. Besurefilltrayanglesdownsowaterflowsfreelyintopan.

24. Checkcabinetforproperoperationandrepairanywaterleaks.

25. Installbottompanelatfrontofunitwith2screws.

26. Installbottompanelatrearofunitwith2screws. Steps 25 and 26

Step 19

Step 18

Step 22

2-8. AHC-993 INSTALLATION GUIDELINES (Continued)

Model AHC-990/993

2-9Feb 2012

2-9. AHC-990 INSTALLATION GUIDELINES

Duetothevariationsofequipmentinstallationsfromonestoretoanother,weareprovidingonlyageneralprocesswhichtheinstallercanuseforreferenceorasachecklist.Allelectrical,water,anddrainconnectionsmustcomplywithallfederal,state,county,andlocalcodes.

1. Unpackcabinetusingparagraph2-2ofthismanual.

2. Positioncabinetsocontrolsareaccessible.

3. Locatethecoldwaterfilllineanddrainisundertheunit.Seephotoatleft.

4. Layoutroutingof1/4inchfilllinefromtheholdingcabinetmalequickdisconnectundertheunittoacoldwatersource.

(Bothmale&femaledisconnectsaresuppliedwiththeunits)

5. Usingan1/8”to1/4”reducer,a1/4”x6ft.coiledhose(seebelow)canbeattachedtothefemaledisconnectandthecoiledhoseisthenconnectedtothein-comingwaterline.

Step 3

Step 4

Step 5

Model AHC-990/993

2-10Feb 2012

2-9. AHC-990 INSTALLATION GUIDELINES (Continued)

6. Layoutroutingofdrainlinefroma3/4”sideoutletor1”bot-tomoutletindrainblockunderunittoanopendrain.

7. SeveraloptionsareavailablefortheAHC-990drains: a. Installcabinetoverfloordrainfornightlydraining. b. Disconnectwaterlineandrollcabinettonearestfloor

drainfornightlydraining. c. UsetheHennyPennydrainkit,partno.03697fornightly

draining.Seephotoatleft.

8. Connectwaterlinetoholdingcabinet.

9. Connectelectricalpowertounit.

10. Operateholdingcabinetandadjustwaterflowcontrolvalvesowaterdoesnotoverflowthefilltrayandfloodthecabinet.Acceptableflowisshowninphotoatleft.

Ifnecessary,theshut-offvalveundertheunitcanbe usedtohelpregulatethewaterflowintothewaterpan.Normally,theseshouldbeopenedfully.

11. Besurefilltrayanglesdownsowaterflowsfreelyintopan.

12. Checkcabinetforproperoperationandrepairanywaterleaks.

3/4”

1”

Step 6

Step 7

Step 10

Model AHC-990/993

3-1Dec. 2010

3-1. INTRODUCTION

3-2. OPERATING CONTROLS

Thissectionprovidesexplanationsofallcontrols,alongwithoperatingproceduresanddailymaintenance.ReadtheIntroduction,InstallationandOperationSectionsbeforeoperatingtheunit.

SECTION 3. OPERATION

Fig. No.

Item No. Description Function

3-1 1 POWERSwitch Arockerswitchthatsendselectricalcurrenttotheoperatingcomponentswhenturnedon

3-1 2 TemperatureLED Lightswhenthecontrolcallsforheat,andtheunitshouldstartheating;itgoesoutoncethetemperatureinsidethecabinetreachestheprogrammedtemperaturesetting PresstheTEMPERATUREButtontosetthecabinettemperature

3-1 3 DigitalDisplay Shows the cabinet temperature, humidity settings, andthe selections in theProgramMode; the temperature ofthecabinetisshownbypressingtheINFObutton;ifthetemperature exceeds 300 °F (149°C), the display reads“E-5”,TOOHOT”.

3-1 4 HumidityLED Lightswhenthecontrolcallsforhumidity;itgoesoutoncethehumidityinsidethecabinet,reachestheprogrammedhumiditysetting PresstheHUMIDITYbuttontosettherelativehumidityinsidethecabinet,andtochoosebetweentheProofingandHoldingModes,whentheunitisturnedon

3-1 5 Presstoviewthecabinettemperatureandhumidity,dateandtime;ifpressedintheProgramMode,shows

previoussettings;pressingthisalongwith accessestheInformationModewhichhashistoricinformationonthecabinet’sperformance

3-1 6&7 UsedtoadjustthevalueofthecurrentlydisplayedsettingintheProgramMode

Model AHC-990/993

3-2Dec. 2011

3-2. OPERATING CONTROLS (Continued)

Fig. No.

Item No. Description Function

3-1 8 UsedtoaccesstheProgramModes;onceintheProgramMode,itisusedtoadvancetothe

nextparameter;pressingthisalongwith accessestheInformationModewhichhashistoricinformationonthecabinet’sperformance

Figure 3-1

Control Decal

1 2 3 4 5 6 7 8

Model AHC-990/993

3-3Jan.2011

3-3. START-UP

Beforeusingthehumidifiedholdingcabinet,thoroughlycleantheunitasdescribedintheCleaningProceduresSectionofthismanual.

1. Plugunitintoelectricalreceptacle,orturnonwallcircuitbreaker.WiththePOWERswitchturnedtoOFFthedisplayshows“POWEROFF.”

WithPOWERSwitchoff,displaymayshow“PURGING”.Thismeanshumidityhasreached95%insideunitandthefanrunstohelpdropthehumidity.Oncethehumidityreaches92%,“POWEROFF”againshowsinthedisplay.

Even though POWER switch is OFF, it does not disconnect all electrical supplies to the controls. Unplug power cord, or turn off wall circuit breaker before servicing any electrical components, or electrical shock could result.

2. Turnonwatersupply.

3. TurnthePOWERswitchtoON,andthedisplaycyclesthroughacoupleitemsandstopswith“185°F”ontheleftand“50%”ontheright.

4. Thecabinettemperatureispresetat185°F(85°C).Tochangethetemperature,pressTEMPERATUREbuttonandwhiletheLEDisflashing,presstheUPandDOWNbuttonsuntilthedesiredtemperatureshowsinthedisplay.

5. Thecabinethumidityispresetat50%.Tochangethehumiditylevel(10to90%),pressHUMIDITYbuttonandwhiletheLEDisflashing,presstheUPandDOWNbuttonsuntilthedesiredhumiditylevelshowsinthedisplay.

6. Allowtheunittopreheatforabout1hourpriortoplacingproductinthecabinet.Thisallowstheinteriorconditionstostabilize.

Model AHC-990/993

3-4Feb 2012

3-4. OPERATION WITH PRODUCT

ATTENTIONWhenusingtheAHC-990/993HumidityControlledCabinets,allOriginalRecipeproductsmustuseanewMilkandEggpacket(GIN27414)insteadofthecurrentMilkandEgg(GIN20131).

StandardholdtimesmustbeobservedifyouarenotusingthenewMilkandEggpacket.

3-5. CLEANING PROCEDURES

1. TheLEDsabovetheTEMPERATUREandHUMIDITYbuttonsgooutwhenthedesiredtemperatureandhumidityarereachedinsidethecabinet.Placehotproductonpan.

Theminimumholdingtemperatureforpotentiallyhazardousproductis150°F(66°C).Also,thecabinetproductloadcapacityforthehalfsizeunitis125lb.(57kg.).Viewthetemperatureatanytimebypressing .

2.Slidepanswithhotproductontotheracksofthecabinet.

Iffloatswitchinwaterpansenseslow,ornowaterafter5minutes,“WATERPANNOTFILLING,CHECKWATERSUPPLY”showsindisplay.Checkwaterfillsystem.

3. Opendoorsonlyasneededtoloadandunloadproduct.Thishelpstokeepinteriorconditionsconstantandsavesenergy.

Daily:1. Turncontrolsandwateroffanddisconnectelectricalsupply.

To avoid burns, allow the unit to cool before cleaning.

2. Opendoorsandremovealltraysandracksfromunit,andtakethemtoasinktothoroughlyclean.Figure3-2.

3. Removewaterpancoversandconcentrationringfromtop ofwaterpanandpullstandpipetodrainwaterpan.Take coversandconcentrationringtoasinktoclean.Figure3-3.

4. Cleanwaterpanandfloatswitch.

5. Wipeinteriorandexteriorofcabinetwithdampcloth,soapandwater.

Do not use steel wool, other abrasive cleaners or cleaners/sanitizers containing chlorine, bromine, iodine or ammonia chemicals, as these will deteriorate the stainless steel, and glass material, and shorten the life of the unit.

Do not use a water jet (pressure sprayer) to clean the unit, or component failure could result.

Figure 3-2

Figure 3-3

CoversConcentration ring

Model AHC-990/993

3-5Dec. 2011

3-5. CLEANING PROCEDURES (Continued)

6. Wipethecontrolpanelwithadampcloth.Donotsplashwateraroundcontrols.

7. Reinstallstandpipe,concentrationring,waterpancovers,racks,andleaveadoorpartiallyopenovernighttoallowinteriorcabinettothoroughlydry.

Weekly:1. Turnoffcontrols&waterandremovepansandracksfrom cabinet.

2. Allowunitandwatertocool,thenpullstandpipeoutofdrainholetoemptywaterpan.SeeFigure3-3.

Stand pipe could be hot! Allow to cool before removing or burns could result.

3. Removeconcentrationringassemblyfromwaterpan.SeeFigure3-4.

Concentration ring could be hot! Allow to cool before removing, or burns could result.

4. Washtheconcentrationringinadishwasherorsink.

5. Liberallyspraythewaterpanwithaconcentrateddelimingagentandletstandfor10minutes.

To avoid damage to the unit, delime the unit weekly.

6. Scrubthepanwithabrushandflushwithwater.

7. Reinstallconcentrationringassemblyinthewaterpan.

8. Reinstalltheracksandfillthewaterpanwithwatertothemaximumwaterfillline.

9. Unitisnowreadyforuse.

Figure 3-4

Figure 3-5

Model AHC-990/993

3-6Feb.2013

3-5. CLEANING PROCEDURES (Continued)

Monthly:1. Removethe2screwssecuringtheventedpanelontherearof

themodule,removethepanel,andcleanvents.SeeFigure3-5.

2. Usingaclothorsponge,cleanthetroughonceamonth.Figure 3-5

To avoid damage to the gasket, wipe clean daily

1. Allowunittocool.Openthedoors.

2. Usingadamptowel,wipegasketsanddoor.Besurethatbothgasketsanddoorsarefreeofgreasebuildup.

Model AHC-990/993

4-1Dec. 2011

SECTION 4. PROGRAMMING

4-1. INTRODUCTION Thissectionexplainsthefollowingprogrammingfunctions. •Clock-set •Specialprogramming

4-2. “HIDDEN BUTTONS” Toprogramthefollowingfeatures,5hiddenbuttonsmustbe pressed.

4-3. CLOCK SET 1. Pressandhold forafewsecondsuntil“L-2(Time-of-day, date, and day of the week) LEVEL2”followedby“CLOCKSET”showsindisplay.

2. After5seconds,“ENTERCODE”showsindisplay.

3. Presshiddenbuttons.SeeSection4-2.

Atotalof5hiddenbuttonsexist.Ifthewrongcodeis pressed,“INVALIDCODE”scrollsacrossthedisplay, andcontrolsautomaticallyexittheProgramMode.

4. “CS-1,SET,HOUR”,andthetimeofday(withthehour flashing)showsinthedisplay.

5. Pressthe tochangethehours.

Model AHC-990/993

4-2Dec. 2010

4-3. CLOCK SET 6. Press and“CS-2,SET,MINUTE”showsinthe (Continued) display,withtheminutesflashing.

7. Press tochangetheminutes.

8. Press and“CS-3,SET,MONTH”showsinthe

display,alongwiththedate(monthflashing).

9. Press tochangethemonth.

10. Press and“CS-4,SET,DATE”showsinthedisplay,

withthedateflashing.

11. Press tochangethedate.

12. Press and“CS-5,SET,YEAR”showsinthedisplay, withtheyearflashing.

13. Press tochangetheyear.

14. Pressandhold toexitprogramming.

Model AHC-990/993

4-3Jan.2011

4-4. SPECIAL PROGRAMMING Thismodeallowsyoutoprogramthefollowing:

SP-1 • Fahrenheit/Celsius SP-2 • Lock/unlock SP-3 • Airtemperaturesetpoint SP-4 • HumiditysetpointorOff SP-5 • Outofwatertrippoint SP-6 • Systemintialization SP-7 • Audiovolume SP-8 • Audiotone SP-9 • Audioeffects SP-10 • Languageoptions SP-11 • CEheatregulation SP-12• Waterfilloption

SP-1 Fahrenheit/Celsius 1. Pressandhold until“LEVEL2”,then“CLOCKSET” showsinthedisplay.

2. Press again,then“SPPROG”showsindisplay.

3. After5seconds,“ENTERCODE”showsindisplay.

4. Presshiddenbuttons.SeeSection4-2.

Atotalof5hiddenbuttonsexist.Ifthewrongcodeis pressed,“INVALIDCODE”scrollsacrossthedisplay,and thecontrolsautomaticallyexitstheProgramMode.

5. “SP-1,TEMP,UNITS”and“oF”or“oC”showsinthedisplay.

6. Pressthe tochangetemperatureunits.

SP-2 Lock/Unlock 7. Pressand“SP-2,LOCK/UNLOCKPROGRAMMING”

showsindisplay,alongwitheither“LOCK”or“UNLOCK”.

8. Press tolocktheprogrammingorunlock theprogramming.

Model AHC-990/993

4-4Jan.2011

4-4. SPECIAL PROGRAMMING (Continued) SP-3 Air Temperature Setpoint 9. Press and“SP-3,AIRTEMPSETPOINT,”andthe

presetcabinettemperatureshowsindisplay.

10. Press tochangetheairtemperaturesetpoint,

140o F(60o C)minimum,210o F(99o C)maximum.

SP-4 Humidity Setpoint 11. Press and“SP-4,HUMIDITYSETPOINT,”andthe

presethumiditysetpointshowsindisplay.

12. Press tochangethehumiditysetpointfrom10%

to90%ortoturnthehumiditysystemtoOFF.

SP-5 Out of Water Trip Point 13. Press and“SP-5,MAXWATERHTRSETPOINT”or

thepresettrippointtemperatureshowsindisplay.Iffloat switchfails,trippointtemperatureisthewaterpantempera- tureatwhichthecontrolsensesthewaterpanisoutofwater. Werecommendatrippointtemperatureof450oF(232o C).

14. Press tochangetheout-of-watertrippoint.

SP-6 System Initialization 15. Press and“SP-6,DOSYSTEMINIT”showsindisplay. (Factory Settings) 16. Pressandholduntilthedisplaycountsdownfrom3,and

thedisplayflashes“-INIT-,”then“INIT*DONE.”This completestheinitialization,andsetsthecontroltofactory settings.

SP-7 Audio Volume 17. Press and“SP-7,AUDIOVOLUME,”andvolume

setting(1to10)showsindisplay.Presshiddenbutton totestvolume.SeeSection4-2.

18. Press tochangethevolume.

Model AHC-990/993

4-5Dec. 2010

4-4. SPECIAL PROGRAMMING (Continued)

SP-8 Audio Tone 19. Press and“SP-8,AUDIOTONE-(Hz)-”andthetone

setting(50to2000)showsindisplay.

20. Press tochangethetonesetting.

SP-9 Audio Effects 21. Press and“SP-9,AUDIOEFFECT”andtheeffect

setting(0to3)showsindisplay.

22. Press tochangethepatternofthetone.

SP-10 Language Options 23. Press and“SP-10,LANGUAGE,”andthepreset

languageshowsinthedisplay.

24. Press tochangetoEnglish,French,German,

Spanish,orPortuguese.

SP-11 CE Heat Regulation 25. Press and“SP-11,CEHEATREG.”and“NO”or

“YES”showsinthedisplay.

26. Press tochangeto“YES”ifunitisCE,ifit’sa

non-CEunit,changeto“NO”.

Model AHC-990/993

4-6Dec. 2010

SP-12 Water Fill Option 27. Press and“SP-12,WATERFILLOPTION”and

“AUTO”or“MANUAL”showsinthedisplay.

28. Press andselect“AUTO”ifunithasautomatic

waterfillability,ormanual,ifwaterpanhastobemanually filled.

29. Pressandholdbuttonanytimeduringprogrammingto exittheSpecialProgrammingMode.

FormoreinformationontheothersettingsofSpecial Programming,callyourlocalHennyPennydistributorin yourarea,orcallHennyPennyCorp.at1-800-417-8405or 1-937-456-8405.

Model AHC-990/993

5-1Feb 2012

5-1. TROUBLESHOOTING GUIDE

PROBLEM CAUSE CORRECTION

Productnotholdingtemperature

•Doorsleftopen

•Productheldtoolong

•Controltemperaturesettoolow

•AHC-990doorgaskettornorworn

•Keepdoorsclosedexcepttoloadandserveproduct

•Holdproductonlyforrecommendedtimes

•Increaseairtemperature(SP-3)inSpecialProgramMode

•Replacebaddoorgaskets

Cabinetsteamingproductsoggy

•Humiditysetpointtoohigh •Decreasehumiditysetpoint(SP-4)inSpecialProgramMode

Productdry •Humiditysettoolow

•Nowaterinpan

•Increasehumiditysetpoint(SP-4)inSpecialProgramMode

•Checkwatershut-offvalve

Unitnotreachingsettemperature

•Doorsleftopen

•AHC-990doorgaskettornorworn

•Keepdoorsclosedexcepttoloadandserveproduct

•Replacebaddoorgaskets

Waterdoesnotdrain •Drainclogged •Removedrainobstruction

MoredetailedtroubleshootinginformationisavailableintheTechnicalManual,availableatwww.hennypenny.com,or1-800-417-8405or1-937-456-8405.

SECTION 5. TROUBLESHOOTING

Model AHC-990/993

5-2Dec. 2010

5-2. ERROR CODES AND WARNINGS

Display Cause Panel Board Correction

“E-4CPUTOOHOT” •Controlboardtoohot;unitoverheatingorlouversclogged

•TurnswitchtoOFFposition,thenbacktoON;ifdisplaystillshows“E-4”,thePCboardisgettingtoohot;cleanlouversandcheckcoolingfan;ifcoolingfanisnotworking,haveitreplaced;oncepanelcoolsdown,thecontrolsshouldreturntonormal;if“E-4”persists,havethePCboardreplaced

“E-5AIRTEMPTOOHOT”

•Faultyrelay,PCboard,orairprobe

•TurnswitchtoOFFposition,thenbacktoON;ifdisplayshows“E-5”,theheatingcircuitsandtemperatureprobeshouldbechecked;oncetheunitcoolsdown,thecontrolsshouldreturntonormal;if“E-5”persists,havethePCboardreplaced

“E-54ACPUTEMPSENSOROPEN”

•FaultyPCboard •TurnswitchtoOFFposition,thenbacktoON;ifdisplayshows“E-54A”,thecontrolshouldbere-initialized(seeProgrammingSection);iftheerrorcodepersists,havePCboardreplaced

“E-54BCPUTEMPSENSOR SHORTED”

•FaultyPCboard •TurnswitchtoOFFposition,thenbacktoON;ifdisplayshows“E-54B”,thecontrolshouldbere-initialized(seeProgrammingSection);iftheerrorcodepersists,havePCboardreplaced

“E-6AAIRTEMPSENSOR FAILED OPEN”

•Faultyairprobe •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-6”,thetemperatureprobeshouldbechecked;oncethetemperatureprobeisrepaired,orreplaced,thecontrolsshouldreturntonormal;if“E-6”persists,havethePCboardreplaced

Thedisplayshowsthefollowingerrorcodesandwarningswhenafaultisdetected,alongwithanalarmsound.Boththeheatandhumiditysystemsshutdown,exceptwhenspecifiedotherwise.

Model AHC-990/993

5-3Jan.2011

5-2. ERROR CODES AND WARNINGS (Continued)

Display Cause Panel Board Correction

“E-6BAIRTEMPSENSOR FAILED SHORTED”

•Faultyairtemperatureprobe •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-6”,thetemperatureprobeshouldbechecked;oncethetemperatureprobeisrepaired,orreplaced,thecontrolsshouldreturntonormal;if“E-6”persists,havePCboardreplaced

“E-12A WATER HEATER SENSOR FAILED OPEN”

•Faultywaterheaterprobe •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-12A”,thewaterheatershouldbecheckedandrepairedorreplaced(thewaterheaterprobeisbuiltintothewaterheater);thecontrolsshouldreturntonormal;if“E-12A”persists,havePCboardreplaced

“E-12B WATER HEATER SENSOR FAILED CLOSED”

•Faultywaterheaterprobe •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-12B”,thewaterheatershouldbecheckedandrepairedorreplaced(thewaterheaterprobeisbuiltintothewaterheater);thecontrolsshouldreturntonormal;if“E-12B”persists,havePCboardreplaced

“E-17HUMIDITYSENSOR FAILED”

•Faultyhumiditysensor •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-17”,thehumiditysensorshouldbechecked;oncethehumiditysensorisrepaired,orreplaced,thecontrolsshouldreturntonormal;if“E-17”persists,havePCboardreplaced.SeeSP-4toturnhumidityOFFuntilserviceisprovided

“E-41SYSTEMDATALOST”

•Memoryscrambled •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-41”,thecontrolshouldbere-initialized(seeProgrammingSection);if“E-41”persists,havePCboardreplaced

Ahumidityerroronlyshutsdownthehumiditysystem.Ifahumidityerroroccurs,andyouwanttousethecabinetwithouthumidity,turnthehumidityoffbyfollowingthedirectionsforSP-4,HumiditySetpoint,inSpecialProgrammingSectionofthismanual.Oncethesetpointisoff,thealarmstops,buttheerrorcodeshowsindisplay.(Includes“E-12A”,“E-12B”,“E-17”)

Model AHC-990/993

5-4Jan.2011

5-2. ERROR CODES AND WARNINGS (Continued)

Display Cause Panel Board Correction

“E-46 DATA SAVE FAILED”

•Memoryscrambled •TurnswitchtoOFFposition,thenbacktoON;ifthedisplayshows“E-46”,thecontrolshouldbere-initialized(seeProgrammingSection);if“E-46”persists,havePCboardreplaced

“E-80VENTSTUCKOR BAD SWITCH”

•Ventonrearofmodulestuckorfaultyventactivationswitch

•Checkventonrearofmoduleforobstructions,orhaveventactivationswitchreplaced

“WATERLEVELLOW,PLEASEADDWATER”(AppearsonlyiffilloptionissettoManual)

•Waterpanlowonwaterorempty

•Fillwaterpan,inbottomofunit,tothemaximumwaterfillmark;thiswarningwon’tshutdowntheheatorhumidity

“WATER PAN NOT FILLING,CHECKWATERSUPPLY”(AppearsonlyiffilloptionissettoAuto)

•Watersupplyturnedoff

•Waterflowreduced

•Fillsolenoidrelaybad

•Fillsolenoidvalvebad

•Turnthewatersupplyvalveon

•Adjustflowcontrolvalve

•Checksolenoidrelay

•Checksolenoidvalve

“CALLSERVICE,WATERHEATER FAILURE

•Waterheaterrelaybad

•Waterheaterbad

•Checkwaterheaterrelay

•Checkwaterheater

Henny Penny CorporationP.O.Box 60Eaton,OH 45320

1-937-456-84001-937-456-8402 Fax

Toll free in USA1-800-417-84171-800-417-8434 Fax

www.hennypenny.com Henny Penny Corp., Eaton, Ohio 45320, Revise*FM05-063-H* 11-10-14